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Airbnb Mapping

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This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING and explains how to connect your rooms in Beds24 to existing listings in Airbnb and how to create new listings in Airbnb
 
Beds24 provides a certified 2-way API integration which offers you many additional features and functions which will make working with Airbnb easy for you.
 
To use the connection you need an [https://www.airbnb.com/e/ten-things-you-should-know-about-airbnb?irgwc=1&irclid=0IZQSnSSRxyNWT%3AQ-OUPCU2lUkAXtgQxDwyFTg0&ircid=4560&c=.pi73.pk4560_252311_en_beds24_10things&sharedid=en_beds24_10things&af=126295512 account with Airbnb].
=Capabilities=
After you have mapped your listings Beds24 will automatically.
*Synchronize prices, availability and restrictions to Airbnb.
*Import bookings and booking modifications or cancellations. *See all messages from Airbnb guests under "Messages".*Communicate with your guests directly from the booking in Beds24 via the "Messages" tab and via Auto Actions.
You can also choose to
*Update all content including descriptions and pictures from Beds24
*Import booking requests
*Communicate with Airbnb guest directly from Beds24.
[[:Category:Channel Manager|Click here]] for general information on how the channel manager works.
 
<div style="display:">
==Capabilities per Sync Type==
Beds24 offers three different sync types which define which data can be updated to Airbnb.
 
{| class="wikitable"
 
! scope="col"|
! scope="col"| Occupancy based Pricing
! scope="col"| Per Day Pricing
! scope="col"| Rate Plans
|-
 
!style="text-align:left; background: #ffffff" scope="col" colspan =4| '''Prices and Availabilty'''
 
|-
!style="text-align:right" scope="row"|Prices
| Auto**
| Auto*
| Auto*
|-
!style="text-align:right;" scope="row"|Availability
| Auto*
| Auto*
| Auto*
|-
 
!style="text-align:right;" scope="row"|Min. Nights
| Auto*
| Auto*
| Auto*
|-
 
!style="text-align:right;" scope="row"|Max. Nights
| Auto*
| Auto*
| Auto*
|-
 
!style="text-align:right;" scope="row"|Closed to Arrival (CTA)
| Auto*
| Auto*
| Auto*
|-
 
!style="text-align:right;" scope="row"|Closed to Departure (CTD)
| Auto*
| Auto*
| Auto*
|-
 
!style="text-align:left; background: #ffffff" scope="col" colspan =4| '''Limited''' (sends "Pricing Settings" from {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT > "Pricing Settings" in addition to "Prices and Availability" )
|-
 
!style="text-align:right;" scope="row"|Listing Currency
| Auto*
| Auto*
| Auto*
|-
 
!style="text-align:right;" scope="row"|Guest Included
| N/A
| Auto*
| N/A
|-
 
!style="text-align:right;" scope="row"|Extra Person Price
| N/A
| Auto*
| N/A
|-
 
 
!style="text-align:right;" scope="row"|Dates with no Price
| N/A
| Auto*
| N/A
|-
 
!style="text-align:right;" scope="row"|Discounts (2-28 days)
| N/A
| Auto*
| N/A
|-
 
!style="text-align:right;" scope="row"|Max Days in Advance
| Auto*
| Auto*
| Auto*
|-
 
!style="text-align:right;" scope="row"|Advance Notice (Hours)
| Auto*
| Auto*
| Auto*
|-
 
!style="text-align:right;" scope="row"|Advance Notice Requests
| Auto*
| Auto*
| Auto*
|-
 
!style="text-align:right;" scope="row"|Early Bird Days to Check-in & Discount
| Auto*
| Auto*
| Auto*
|-
 
!style="text-align:right;" scope="row"|Last Minute Days to Check-in & Discount
| Auto*
| Auto*
| Auto*
|-
 
!style="text-align:right;" scope="row"|Non refundable discount
| Auto*
| Auto*
| Auto*
|-
 
!style="text-align:right;" scope="row"|Custom Fees & Pass Through Taxes
| Auto*
| Auto*
| Auto*
|-
 
 
!style="text-align:right;" scope="row"|Rack Rate (Default daily price)
| Auto*
| Auto*
| Auto*
|-
 
 
 
!style="text-align:left; background: #ffffff" scope="col" colspan =4| '''Everything''' (sends full content additionally to "Prices and Availability" and "Limited")
|-
 
!style="text-align:right;" scope="row"|Listing details
| Manual
| Manual
| Manual
|-
 
!style="text-align:right;" scope="row"|Descriptions
| Manual
| Manual
| Manual
|-
 
!style="text-align:right;" scope="row"|Bedrooms
| Manual
| Manual
| Manual
|-
 
!style="text-align:right;" scope="row"|Picture
| Manual
| Manual
| Manual
|-
 
!style="text-align:right;" scope="row"|Instant Book
| Manual
| Manual
| Manual
|-
 
!style="text-align:right;" scope="row"|Pre-Booking Message
| Manual
| Manual
| Manual
|-
 
!style="text-align:right;" scope="row"|Cancellation Policy
| Manual
| Manual
| Manual
|-
 
!style="text-align:right;" scope="row"|Check-in start
| Manual
| Manual
| Manual
|-
 
!style="text-align:right;" scope="row"|Check-in end
| Manual
| Manual
| Manual
|-
 
|}
 
<nowiki>*</nowiki>You can always manually trigger an update
 
<nowiki>**</nowiki>Including Extra person price from Daily Prices
</div>
= Limitations =
*Blocked dates in Airbnb are NOT imported, you need to block in Beds24.
*You can only connect listings which are live on Airbnb.
*Listings in properties which Airbnb considers "traditional hospitality" like hotels, Bed & Breakfast rooms and small inns are approved by Airbnb on a case by case basis.
*If you do not have daily prices Daily Prices or rates Fixed Prices in which "Airbnb" is activated in the "Channels" tab the "Base Price" (Rack Rate) will be used up to a year in advance.
*Smart Pricing is not available for API connected listings.
*Airbnb applies the minimum stay " first night only" meaning restrictions must only be satisfied for the arrival date of the booking but not on every day of the booking.
*Airbnb does not allow Co-hosts the to use of their API connection. This means if you are a Co-Host Airbnb recommend will not allow you switch to [httpsconnect your co-hosted listings via Beds24 (or any other channel manager). Solutions to this limitation are://www**Ask the host to transfer their account to you.airbnb**Your hosts make the connection between their Airbnb accounts and Beds24 themselves''' ***You can create a (temporary) subaccount in Beds24 for each of your hosts.coYour hosts will have a login where they then can connect their Airbnb accounts. ***If you manage a large number of properties we can give you the "Connect with Airbnb Account" button.uk/help/article/970/hosting-teams-an-introduction hosting teams] insteadYour hosts will then be able to use this button outside of Beds24 so they will not need to log into Beds24 to allow the connection.
=Before you connect=
==Prices==
*We can only send availability if you have set up prices which are activated for Airbnb under "Channels" in the Daily Prices or RatesFixed Prices.
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> This tutorial explains how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
*Airbnb requires a "Base Price" (Rack Rate) which you can set under {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT. Make sure you are prepared to accept a booking for the "Base Price. If you do not have daily prices Daily Prices or rates Fixed Prices which are activated for channel management or rates in which "Airbnb" is activated the rack rate will be used up to a year in advance.
*In {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT you can set rules for dates with no price. If you require minimum stays we recommend you set this to the default "Close the Room" because we can not send minimum stays to the Base Price.
*You can set a multiplier to mark your price up or down.
==Bookings and Requests==
 
<div class="warning">{{#fas:exclamation-triangle}} In instances of Airbnb bookings cancelled by the host, marked as "Cancelled by Host," please note that Airbnb maintains a restriction preventing the reopening of dates for the same property. Airbnb will not reopen dates when you have previously cancelled a booking. The dates should be available on all other channels.
</div>
 
When you use the API connection Airbnb only allows instant bookings. In {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT you can set which groups of guests are allowed to book. Strictest is only to allow experienced Airbnb guests who provide government ID to book.
Inquiries and requests are only imported if you opt in to importing them.
 
Other bookings can be uploaded as a .csv file in {{#fas:cog}} (SETTINGS) PROPERTIES.
 
To manually add or blocked dates click on the suitcase icon in the CALENDAR or on "Add Booking" at the top.
 
If you do not need the actual booking you can adjust the availability in the CALENDAR in the row "Inventory". The number shows rooms remaining to sell. They can be edited to quickly change your availability. Double-click to open a pop-up and save the changes. (it is only possible to lower the number based on the value in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP "Quantity of this type" and any existing bookings).
Airbnb collects the payment from your guest. Channel collect payments will be shown in the booking invoice if {{#fas:cog}} (SETTINGS) CHANNEL MANAGER under “Channel Collect Invoice” is set to import them. If you want to import the "Expected Payout amount" or the "Expected Payout and actual payment" from Airbnb you need to set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER under "Airbnb" "Invoice".
'''Step 4 - Import inquiries from Aribnb (optional)'''
If you import inquiries Beds24 will create a booking with the status "EnquiryInquiry". If the request turns into a confirmed booking the status will automatically change. If you want to automatically cancel requests which do not turn into confirmed bookings you can set up an [[Auto_Actions|Auto Action]] to automatically cancel the booking after a certain period.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Bookings with the status "EnquiryInquiry" do not block the room. If you want to block the room for example if you have made the guest an offer you need to change the status manually.
'''Step 5 - Assign an invoicee (optional)'''
'''Step 2 - Check which prices will send '''
Click Go to the "Mapping" tab again and then scroll down to "Room Mapping" and then click on the "Actual Price Data" link under "View" to check which prices and availability will sendbe sent. If you see no prices or no availability in the list , check your if you have prices which are activated set up for your listing on Airbnb.
'''Step 3: Select your sync type'''
With sync type '''Prices and & Availability''' Beds24 will only update your price data (including number of guests, extra person price, base price, max stay, minimum stay, max days in advance, advance notice/same day booking cut off) and availability and import bookings. If you want to change your discounts, descriptions, pictures, or other settings you do this in Airbnb. With sync type '''Limited''' Beds24 will update your price data (including number of guests, extra person price, base price, taxes and fees, max stay, minimum stay, max days in advance, advance notice/same day booking cut off, last-minute discount, early-bird discount, weekly discount, monthly discount) and availability and import bookings. If you want to change your descriptions pictures or other settings you do this in Airbnb.
With sync type '''Everything''' also your existing listings descriptive content will be overridden by the descriptive content in Beds24 and can no longer be edited in Airbnb.
Click on "Import existing bookings" to import the bookings you already have in Airbnb. Bookings previously imported via the Airbnb iCal connection will not import. We recommend you delete them before you press the button.
 
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Blocked dates are not sent by Airbnb, manually update the dates in Beds24 calendar.
 
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> We will import bookings from the last four weeks that are currently ongoing and have not yet reached their check-out date. However, please note that exceptionally long-term stays, those exceeding four weeks, will not be included in the import.
[[File:Airbnb_Synctyp_Prices_Availability.mp4|640px]]
'''Step 3 - Check which prices will send'''
Click Go to the "Mapping" tab again and then scroll down to "Room Mapping" and then click on the "Actual Price Data" link under "View" to check which prices and availability will sendbe sent. If you see no prices or no availability in the list , check your if you have prices which are activated set up for Airbnbyour property on Beds24.
'''Step 4: Export to Airbnb'''
If you make changes to values which are sent from Beds24 in Airbnb they will be overridden with the next update.
 
=Reviews=
After the guest has checked-out, you can send the review to Airbnb via the "Mail & Actions" tab in the booking in Beds24.
 
If a guest sends you a review, you can also view it in Beds24 via the "Mail & Actions" tab and send the guest a reply from there.
 
=Change the Sync Type=
</div>
=Options for both the sync types=
==Pricing models==
Airbnb supports different pricing models.
===Per Occupancy (LOS) Pricing===
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> Choose '''Per Occupancy Pricing''' if you want to send prices for different occupancies and/or different length of stay..
If you use rates the price for each occupancy defined in Beds24 and prices for different length of stay can be sent.1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple rates with different occupancies can send. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rates can not be sent.
If you use daily prices the daily price will send including occupancy. Multiple occupancy prices can send. Extra person price will send.
The "Min Stay" and "Max Stay" set in the Calendar, Daily Prices or Rates will send. We can send prices up to 28 days but guests can book longer stays if there are no restrictions. Airbnb will apply the average of the price of 28 days for days 29+. The "Max Stay" set for the room will send. Max stays set in the prices will be ignored.
<span style="color:#019cde; font-size: 150%;“ >{{#fas:info-circle}} </span> Beds24 sends the price for max. 16 guests. If your property accommodates more than 16 guests use "Per Day" pricing with an extra person price.
A price for each occupancy defined in Beds24 can be sent.
*If you use daily prices the daily price will send including occupancy. Multiple occupancy prices can send on each rate plan. Extra person price will send.
*If you use rates 1 personfixed prices the Single, 2 person Double and room price will send. Room price will send for specified occupancy. Multiple rates with different occupancies can send on same rate plan. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rate can not be sent.
If you want to send prices for different length of stay you need a rate plan for each.
==Discounts==
 
If you have "Early Bird" or "Last Minute" prices which are activated for Airbnb these will automatically send. Airbnb will not mark these as promotions though.
In {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT you can set:*A discount for 2 or more days, weekly or monthly. Use either the discounts for the number of days or month/week , but not both because the discount per days day will override the discount per week/month. *A discount for "Non Refundable" bookings. If you select a sync type "Prices and AvailabilityLimited," you can set a non-refundable discount in your Airbnb extranet. *Early Bird and Last Minute Discounts which Airbnb will mark as promotions.
You can also create"Pricing Rules" directly in Airbnb , but we recommend you set all prices in Beds24 to avoid confusion.
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> Early bird or Last Minute offer are only marked as promotions if the price drops at least 10% from what Airbnb define defines as the last 30 days median price. If you use both early bird and last minute and want to remove one , you will need to remove both because Airbnb will only remove them together. After you have clicked "Update" to send the change , you can reactivate the one you want to keep.
Please refer to Airbnb for more information on [https://www.airbnb.com/help/article/2983/what-happens-if-i-offer-multiple-discounts how Airbnb calculates discounts3421#:~:text=There%20may%20be%20a%20few,other%20discounts%20or%20promotions Discounts].
==Fees and taxes==
Permit IDs in Beds24 are set per property. If you have a different permit Id than the one set for the property you can set a room specific permit as "Custom" value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT.
==Send and receive messages ==
You can get communicate with Airbnb guest directly from Beds24. This function works for:
*Confirmed bookings
*Inquiries/Requests - if you receive a message from a potential guest inquiring Beds24 will create a request booking. If the request turns into a confirmed booking the status will automatically change. If you want to automatically cancel requests which do not turn into confirmed bookings you can set up an [[Auto_Actions|Auto Action]] to automatically cancel the booking after a certain period.
 
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you import inquiries you should set "Bookings with Request Status to "Do not block the room" in {{#fas:cog}} (SETTINGS) >PROPERTIES > BOOKING RULES so the room does not get blocked in Airbnb. If you block the room Airbnb will lock it. In this case the inquiry will be imported with the status "Cancelled" so it can convert to a confirmed booking.
You can view all messages from the "Messages" component on the DASHBOARD and individual communication from the "API Messages" tab in the booking. You and your guests will see the messages in Airbnb.
2. To send Auto Action Emails via messaging set "Send Message" on the "Messaging" tab in the Auto Action to one of the API options. We will remove the HTML from the message because Airbnb does not support HTML. You have the option to add a plain text message for this purpose.
Airbnb supports attachments in JPG, GIF and PNG format.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you have moved the booking to a different room (manually or via dependencies), then ensure that both properties/rooms are connected with the same Airbnb account, otherwise this function will not work.
BEDROOM_OTHER_SLEEPING_AREA
BED_AIR MATTRESSBED_AIRMATTRESS
BED_BUNK
BED_DOUBLE
BED_FLOOR_MATTRESSBED_FLOORMATTRESS
BED_FUTON
= Troubleshooting and common errors =
 
==Troubleshooting==
'''You need to complete the API onboarding flow before publishing the listing'''
<embedvideo service="youtube"><embedvideo service="youtube">https://youtu.be/gLwJWPTgrdw</embedvideo>
'''Unable to perform action. Please try again later or contact support if you need immediate assistance'''
Go to your Airbnb Account, switch to Hosting, and follow the steps in Airbnb to verify your account.
'''Not Processed Unfortunately, a server error prevented your request from being completed. Airbnb may be undergoing maintenance or your connection may have timed out. Please try again.''' If you continue to see this error message being reported, then check if there is an outage at Airbnb had a temporary problem processing the updates , we will sendan update as soon as their system is restored. This normally comes good by itself when Airbnb fixed the problem. Wait a bit then press "Update" wait for Airbnb Or go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING > scroll to process the update you just sent listing and then click "Update status". If the problem persists after a couple of hours notify us via a support ticket'UPDATE'.
'''You do Calendar will not have permission to access this resourceLoad, it will only show a loading spinner wheel.''' Click Please check that you have prices set and they are sending to AirBnb, have a look under {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > AIRBNB > MAPPING, and click on "DisconnectPrice Data" and then reconnect the room and to your listing in Airbnbcheck if prices are being sent to AirBnb.
'''Unable to perform actionSorry, we cannot activate your listing. Please try again later or contact support if you need immediate assistance''' Go to It seems you have an issue with your Airbnb Account, switch to Hosting, and follow the steps “Booking settings” in your Airbnb to verify account. Please log into your Airbnb accountand check what is set under the tab Booking Settings.   '''Not Connected ''' You have disconnected the listing in Airbnbcan find more information here: https://www. Click "Disconnect" and then reconnect itairbnb. com/help/article/1353/how-do-i-choose-who-can-instant-book-my-place
'''Listing shows as "Importing" in the Airbnb Extranet '''
If you then still see "Importing"in Airbnb contact Airbnb support and ask them to check why your listings are stuck. You might need to insist that they forward your request to someone who is qualified to do so.
'''SorryYou have reached your Airbnb access quota''' Wait ten minutes and then try again. If it continues repeatedly let us know.   '''Your listing has been temporarily paused and can't be turned on until you reactivate it. ''' If you do not know what the problem is please check the Email Airbnb sent you, we cannot activate the messages in your listingAirbnb account or contact Airbnb support and ask them to help.  '''No "Update Airbnb" button''' It seems If you have do not see an issue with "Update Airbnb" button the connection is lost. Click the "Connect to Airbnb" Button. After the connection is restored you will see the update button.  '''Messages do not send or import to Beds24''' Log into your Airbnb account and go to ACCOUNT -> PRIVACY AND SHARING. If you do not see 'Access and respond your “Booking settings” messages' in your the list of permissions, disconnect and then reconnect the Airbnb account.   '''Airbnb account is not connected, please connect account''' Please log Log into your Airbnb account   '''Receiving Requests/Inquiries for dates already booked''' The problem is caused because Airbnb thinks your listing is a multi unit with more than one bookable unit. This can happen if at any time you had a qty greater than one. Once it happens, the only way to set it back to a standard listing is to disconnect the listing from Beds24 and check what then reconnect it. This is because it is Airbnb policy not to change this listing type while it is connected. It will then connect immediately as a standard listing with a qty of one and the calendar will sync properly.  '''No prices/availability in Airbnb''' Your max_days_notice setting in Airbnb is set under to zero which is making the tab Booking Settingslisting unavailable. You can find more information hereadjust it directly in Airbnb, it is called maximum advance notice or similar. Or you can set it to a specific value in Beds24 (Max Days in Advance = 365) and upload it to Airbnb via the Export to Airbnb button. Note: https{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT > PRICING > Max Days in Advance = No Limit in Beds24 will not change the value already set in Airbnb.  '''Availability in Beds24//wwwDates closed in Airbnb''' When Airbnb bookings have been marked as "Cancelled by Host" Airbnb will not reopen dates where you have previously cancelled a booking. The dates should be available at all other channels. ==Common Errors==  '''Not Processed ''' Airbnb had a temporary problem processing the updates we send. This normally comes good by itself when Airbnb fixed the problem. Wait a bit then press "Update" wait for Airbnb to process the update you just sent and then click "Update status".airbnbIf the problem persists after a couple of hours notify us via a support ticket.com/help/article/1353/how-  '''You do-i-choose-who-can-instant-book-my-placenot have permission to access this resource''' Click "Disconnect" and then reconnect the room and to your listing in Airbnb.   '''Not Connected ''' You have disconnected the listing in Airbnb. Click "Disconnect" and then reconnect it.
'''Lat/Long outside of hosting country OR Lat/lng outside of hosting country OR Please set latitude/longitude in valid country for your listing'''
Check if your settings for "Latitude" and "Longitude" are correct and do match the address you have given. Airbnb uses Google maps to validate addresses. You can check with address and latitude/longitude is in Airbnbs system when you click on "View all listings" and then on "content in Airbnb". If required, correct your data and then click "Update Airbnb". Check your Google map entry and if it is incorrect request Google maps to correct your location. If the error message persists go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT and set "Update Address" = No or contact Airbnb support. Give them the error message, your coordinates and your address and ask them to forward your request to someone in their team who is authorized to fix the problem at their end.
'''ServiceInvalidRequestException: You can't change your listing's address once you've started receiving reservation requests. If you need to make an update, please contact support.'''
Please check your address details in Beds24 match the details at Airbnb, if you need to change them, please contact Airbnb support and ask them to assist.
If you do not need to change your address details then go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT and set "Update Address" = No.
'''Your listing has been temporarily paused and can't be turned on until you reactivate itCannot change address in status Auto closed (availability). Please contact the local support for assistance. ''' If you do not know what the problem is please Please check your address details in Beds24 match the Email details at Airbnb sent , if youneed to change them, the messages in your Airbnb account or please contact Airbnb support and ask them to helpassist. If you do not need to change your address details then go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT and set "Update Address" = No.
'''The listing is in a prohibited vacation rental market. Please go to Airbnb to fix these issues.'''
'''Last Error: [400] Error ID: XXXXXXXXX. There was an error processing the request. Your daily price is too low. The minimum is 13$'''
Go to Settings > Channel Manager > Property Content > Room Content and set a Rack Rate of at least 9€.
 
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Airbnb calculates prices based on USD so what they calculate changes with the currency exchange rate.
'''Last Error: [400] Error ID: XXXXXXXXX. There was an error processing the request. Please use a base price of at least €9 but no more than €21,467.'''
Go to Settings {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > Channel Manager AIRBNB > Property Content PROPERTY CONTENT > Room Content ROOM CONTENT and set a Rack Rate which meets Airbnb's requirements.  '''Your longer stay discount must be greater than or equal to your shorter stay discount.''' Check your discounts set in {{#fas:cog}} (SETTINGS) > AIRBNB > SPECIFIC CONTENT > PRICING, ensure the logic of your discounts meets Airbnb requirements. In {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT you can set, a discount for 2 or more days, weekly or monthly. Use either the discounts for number of days or month/week but '''not both''' because the discount per days will override the discount per week/month.
'''The listing is subject to city registration. Please submit an application or input existing registration details'''
'''Listing is classified not suitable for children'''
Airbnb explains [https://www.airbnb.com/help/article/1348/if-i-specify-that-my-listing-is-safe-or-suitable-for-children--what-should-i-know here] how to specify that your listing is safe or suitable for children.
 
'''You have reached your Airbnb access quota'''
Wait ten minutes and then try again. If it continues repeatedly let us know.
'''Too many redirects'''
'''Smart Pricing was not deactivated before connecting'''
If you forgot to deactivate smart pricing before setting the connection up you can do so from your mobile.
 
'''No "Update Airbnb" button'''
If you do not see an "Update Airbnb" button the connection is lost. Click the "Connect to Airbnb" Button. After the connection is restored you will see the update button.
'''Access denied to Airbnb'''
'''This listing's property type does not support multiple inventories.''' OR '''room_type_invetory_not_supported'''
Check the 'Property Type" in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION and the 'Listing Type' match with the 'Property Type Group' you have selected in{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT. Check the (?) for Property Type Group for the correct Listing Type for each group. Please also note that Airbnb has regional restrictions for some property types. Use the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> for information on which combinations are allowed. Check with Airbnb support if you have a problem with your property type.
'''Messages do not send or import to Beds24'''
Log into your Airbnb account and go to ACCOUNT -> PRIVACY AND SHARING. If you do not see 'Access and respond your messages' in the list of permissions, disconnect and then reconnect the Airbnb account.
 
'''Airbnb account is not connected, please connect account'''
Log into your Airbnb account
'''Not enough beds for person capacity'''
*Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP > NAME
*Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT > DESCRIPTIONS
 
'''Calendar will not Load, it will only show a loading spinner wheel.'''
Please check that you have prices set and they are sending to AirBnb, have a look under
{{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > AIRBNB > MAPPING, and click on "Price Data" to check if prices are being sent to AirBnb.
'''Please select a consistent property type and space type'''
'''custom_daily_price_too_low_for_cleaning_fee''' OR '''Based on your cleaning fee of € XXX, the minimum nightly price you can charge is € YYY'''
*Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > SPECIFIC CONTENT > CUSTOM and change your Cleaning fee.
OR
*Go to the Calendar and update the daily prices.  '''Listings of different pricing_availability_model_type can not use this endpoint.''' Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > MAPPING and click 'UPDATE' for each room/listing.  '''Suspended_state_appeal''' Airbnb suspended the account. Please contact Airbnb support about this.
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