=Summary=
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The list shows messages from guests who booked on channels with a direct messaging integration which are '''Airbnb''', "'''Booking.com''', '''Expedia''', '''Vrbo groupinkl. Abritel, FewoDirekt, Stayz'''.
*The complete message thread with a guest is available in "API Messages" tab in the booking. Attachments are available as links.
*You and your guests will see the messages in the channels extranet and apps
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=Send messages to guests=
Open the booking and go to the "Messages" tab or click on the message on the dashboard to open the thread.
There is a hard limit for attachments, the limit is 2MB per message and make sure the attachment is in a supported file type.
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=Supported OTA's =
Expedia supports attachments in JPG, GIF, PNG and PDF format.
==VRBO Vrbo==You can communicate with VRBO Vrbo guests directly from Beds24.
VRBO Vrbo allows links but does not support HTML therefore we recommend you add a plain text version to your Auto Actions.
The messages will be added to the VRBO Vrbo reservation message thread.
VRBO Vrbo supports attachments in PDF, JPG, PNG, and GIF format.