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'''Invalid account or invalid password'''
The username and password you provide must be the same username and password you used to create your TTLock account.
This will not necessarily be the same username you use to login to TTLock. For example, if you initially signed up with an email address, then later added a phone number, the correct username will be your email address.
'''Cannot access the lock you want'''
The username you enter must be the top administrator account for the lock - most likely this will be the account that initially set up the lock.
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If the account provided is not the top administrator account, then you will not be able to access the lock, even if you can access it in the TTLock app with that account.
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