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New Features and Updates

7,645 bytes added, 08:28, 17 October 2019
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'''VactionStay added to the channel managerInterface with eDreams Odigeo / Opodo'''
The interface allows you to automatically update prices and inventory to eDreams Odigeo and import bookings into Beds24. To set the connection up go to SETTINGS-CHANNEL MANAGER-EDREAMS ODIGEO. For instructions click on HELP in the top right of the page. October 15th 2019---- '''Trigger Auto Actions on template variables''' You can now use template variables to to generate dynamic trigger values based on the booking.  All template variables are available [https://wiki.beds24.com/index.php?title=Template_Variable here]. For information on how to set up Auto Actions go to SETTINGS->GUEST MANAGEMENT->AUTO ACTIONS then click on HELP in the top right. October 8th 2019----  '''Integration with RoomPriceGenie''' This seamless integration allows Beds24 customers to push dynamic prices from RoomPriceGenie to their own web site and to their booking channels. Click [https://wiki.beds24.com/index.php?title=RoomPriceGenie.com here] for more information. October 1st 2019---- '''Strong customer Authentication in the EU''' Strong Customer Authentication (SCA) comes into effect on September 14th in Europe. This will affect EU based businesses charging cards issued within the EU. Non EU business’s and non EU cards should not be affected by the new rules. '''Bookings from OTAs:''' Collecting a credit card number without SCA will no longer be a reliable means of security as the card holders bank will likely reject the transaction.Many OTAs including Booking.com and Expedia can collect guest payments at the time of booking (channel collect) with SCA. The OTA will then distribute the funds to you by bank transfer or virtual credit card so you avoid the need to deal with SCA and declined transactions.Beds24 can automatically process the virtual cards on the day the funds become available at Stripe and deposit them directly to your account.If you require security or prepayment but do not want the OTA to collect payment, you can accept bookings without card or deposit from the OTA and send a payment request to the guest from Beds24 manually or using auto actions. '''Direct bookings:''' You can collect a card payment with the booking using SCA. If you require additional payments from EU guests you will need to send a payment request so the guest can complete the SCA again. '''Payment Gateways:''' '''Paypal''' and Realex will are taking care of the required functionality from their end. If you enable ‘Strong Customer Authentication’ for '''Stripe''' in SETTINGS-> PAYMENTS -> PAYMENT GATEWAYS ->STRIPE , it enables SCA authentication for Stripe booking page payments and payment requests sent to guests. '''Payment requests:''' Payment requests sent to the guest after booking are an alternative to collecting a card from an OTA as security. Information on how to set up payment requests is available [https://wiki.beds24.com/index.php/Category:Payments#Payment_Request here]. You can find more information about SCA on our [https://blog.beds24.com/secure-psd2-compliant-payment-collection/ blog]. September 12th 2019 ---- '''Set "Extra person" and "Extra child" prices in daily prices''' There are two options to set an extra person/extra child price by specifying either a positive or negative value: *A positive value will be applied to each additional guest above the "Maximum Guests" setting for the daily price. The daily price will be available up to the number of guests the room settings allow.*A negative value will be deducted for each guest less than the "Maximum Guests" setting for the daily price. The daily price will not be available for more than the daily price Maximum Guests value. There are limitations for channel management which are different for each channel. Channels do not accept children prices and most channels cannot accept the extra person price. Please see the daily prices help pages and channel help pages for more information. August 19th 2019 ---- '''Create Custom Graphs and Charts''' You can now also create custom graphs and charts.  Like all custom reports graphs can be added to the DASHBOARD.  Go to SETTINGS -> REPORTS->CUSTOM REPORTS and click on HELP in the top right for further instructions.  July 30th 2019 ---- '''Upgrade for Auto Actions sent to Airbnbn Guests''' We can now send messages via the Airbnb messaging system. This means that you and your guests will see the Auto Actions which are sent from Beds24 in Airbnb. To use this function you need to: 1. Add a plain text version to your Auto Actions (Airbnb does not support HTML). 2. Upgrade the connection. This is how you do it:*If you have multiple Airbnb accounts, log completely out of Airbnb. *Log into Beds24. If you have connected more than one Airbnb account in Beds24 make sure you are logged into the Beds24 account/subaccount which is connected to the Airbnb account you are logged in.*Go to Settings > Channel Manager > AirBnB.com XML > Specific Content *Scroll down and click the 'Airbnb additional functions' link. *Then click the button. This will take you to Airbnb where you should log into the Airbnb account connected to your beds24 account.*Accept the new permissions and you will be returned to Beds24 To check the upgrade worked, log into your Airbnb account and go to ACCOUNT SETTINGS -> CONNECTED APPS. Click on 'Beds24. If you see 'Access and respond your messages' in the list of permissions, your upgrade worked. July 24th 2019 ---- '''Plain text option for Auto Action EMails''' You have now the option to set up plain text versions for Auto Action Emails. If you have both a HTML version and a plain text version the plain text version will be sent additionally as back-up for systems which do not support HTLM. July 19th 2019 ---- '''Create properties on Booking.com from Beds24''' '''Create a new Booking.com account from Beds24''' We are beta testing our new integration with Booking.coms content API. With this new function you can *onboard new properties on Booking.com directly from Beds24 without having to enter your data in Booking.com*create new Booking.com accounts directly from Beds24 This [https://wiki.beds24.com/index.php/Booking.com_XML:_Create_and_update_properties_and_rooms_on_Booking.com help page] gives more information.  Send us a support ticket if you want to use these new functions.  July 10th 2019 ---- '''View and respond to reviews from Booking.com from Beds24''' To access Booking.com reviews from your DASHBOARD unlock the DASHBORAD click on the hamburger menu then on "Extentions" and add the Booking.com Review Module. You can also access them via SETTINGS->CHANNEL MANAGER-BOOKING.COM->REVIEWS. June 7th 2019 ---- '''Increase bookings with new Airbnb service fee options''' Airbnb now offers property managers using our XML connection two structures for their service fee.  The new '''Host-only fee''' gives you full control over your end rate by removing the guest fee so guests will see a 0 service fee throughout the booking process.  You can find [https://airbnb.my.salesforce.com/sfc/p/#j0000001tsrk/a/0c0000005ZWU/4C49zD3EKUx0FzAOKa8X_mVNRDtD6shisfPafIYcZ7A more information for hotels here] and [https://airbnb.my.salesforce.com/sfc/p/#j0000001tsrk/a/0c0000005ZWV/PQCXqTqZ4bt9BwT3Z5kzRPJ7_w_eLTQQtkz.paFY0Qw more inforrmation for property managers here]. Please also [https://www.airbnb.com/help/article/1857/what-is-the-airbnb-service-fee?c=.pi80.pkb21uaS80LzMyMzQ1&euid=f3de3d70-c841-5770-13d4-95ed0cc4bfd0&src=omni%5B32345%5D&src_section=176386& visit Airbnbs help center]. June 5th 2019 ----'''VactionStay by Rakuten added to the channel manager''' The 2-way interface allows you to automatically update prices and inventory to VacatopmSTAY VacationStay and import bookings into Beds24. To set the connection up go to SETTINGS->CHANNEL MANAGER->VACATIONSTAY. For instructions click on HELP in the top right of the page.
May 30th 2019
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'''XML interface with Despegar / Decolar'''
Due to an issue at Booking.com, some bookings and cancellations have not been sent to us on September 4th between 10:36 CEST and 11:08 CEST.
Booking.com have reported that they are working on sending all missed bookings by the enf of the of Septe 5htSept 5th.

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