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<div style="clear: both;"></div></div>[[Do_the_initial_Setup|Setup guide for all property types]]
</div>[[Apartment_and_Self_Catering_Set_up|Apartment and self catering specific functions]]
<div class="col-12"><div style="padding: 0 20px 0 20px;"></div><h2 style="border-bottom: none; padding: 5px;">Popular Topics:</h2></div>[[Hostel and Retreat Setup|Hostel, dorms, retreats specific functions]]
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<div class="col-3"><div style="padding: 0 10px 0 10px;"><h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;"> Getting Started</h4>[[:category:IntroductionQuestions_and_Answers|How the System Works]] [[Do_the_initial_Setup|Setup guide]] [[Apartment_and_Self_Catering_Set_up|Apartment and self catering set upFrequently asked questions]]
[[Import_existing_bookings|Import existing bookings]]<div class="shadow"><h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:calendar-check}} </span> Daily Use</h4></h4>
[[:category:Room_Linking_and_Dependencies|Make availability of a room dependent on another room]] [[Questions_and_Answers|Frequently asked questions]] <h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Daily Use</h4> '''[[Tips_and_tricks|Tips and ideascollection]]'''
[[Export_Bookings|Export bookings]]<div class="shadow"><h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:comments}} </span> Communication</h4>
<h4 style="padding: 5px; text-align: center; background-color: #f4f4f4;">Payments from guests</h4>[[:category:Payment_CollectionAuto_Actions|Payment collection overviewAutomated Email and SMS]]</div>
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<h1 style="text-align: center; clear:both; ">Beds24 Support Center</h1>
<div classh3 style="coltext-12align: center;"><div span class="jumbotron" style="color:#019cde; font-size: 120%;" >{{#fas:comments}} </span>Join the Beds24 Community - <span style="marginfont-topweight: 5pxnormal;" >Log in to your Beds24 account to browse the [http://forum.beds24.com/index.php forum] for ideas and solutions.</span></h3><h1 h3 style="padding: 20px 0 0 0; text-align: center; border"> <span style="color: none#019cde; font-size: 120%;">Beds24 is designed as a self{{#fas:chalkboard-teacher}}</span> Webinars <span style="font-service systemweight: normal;"> all upcoming and past [[webinars]].<br/span>Information and support is available via the following channels:</h1h3>
<h2 style="text-align: center; ">Common help topics </h2>
<div span style="clearcolor: both#019cde;"></div><div class="colfont-3"><div style="0 10px 0 10pxsize: 100%;"“ ><h3 style="padding: 5px; text-align{{#fas: center; backgroundinfo-color: #008acc; color: #ffffff;">Documentationcircle}} </h3span>This support wiki contains Use the full documentation.</div></div>search at the top to search for other topics
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<div styleclass="padding: 0 10px 0 10px;shadow"><h3 h4 style="padding: 5px; text-align: center; background-color: #f0ad4e; color: #ffffff;">Videos</h3>[[videos|Video]] tutorials.</div></div> <div class="col-3"><div span style="padding: 0 10px 0 10px;"><h3 style="padding: 5px; text-align: center; background-color: {{#5bc0de; colorfas: #ffffff;">Communityhome}} </h3span>Log in to your Beds24 account to browse the [http://forum.beds24.com/index.php forum] for ideas and solutions. Getting Started</divh4></div> <div class="col-3"><div style="padding: 0 10px 0 10px;"><h3 style="padding: 5px; text-align: center; background-color: #339900; color: #ffffff;">Ticket Support</h3>Log into your Beds24 account to send a [https://beds24.com/control2.php support ticket[Introduction|How the System Works]].</div></div>
[[Agency_%26_Multiple_Property_Setup |Managing multiple properties ]]
[[Hostel and Retreat SetupDo_the_initial_Setup#Step_4_-_Enter_existing_Bookings|Hostel, dorms, retreatsImport existing bookings]]
[[Agency_%26_Multiple_Property_Setup :category:Room_Linking_and_Dependencies| Multiple properties configuration setupto sell room at different constellations and make availability dependent]]
[[Agency_%26_Multiple_Property_Setup | Owner management ]]
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[[:category:Bookings|Add and manage bookings]]
[[:category:InvoiceBookings|InvoicingCheck-in and check-out]]
[[:category:BookingsCalendar|Check guests in How to use and check guests outcustomize the Calendar]]
[[:category:CalendarDashboard|Use How to use and customize the calendar]] [[:category:Dashboard|Use the dashboard]]
[[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]]
[[Cleaning_and_Housekeeping:Category:Prices#Check_Prices|Housekeeping, cleaningCheck prices]]
[[Close_Rooms|Close rooms]]
[[Close_rooms_or_rates_at_a_channel|Close rooms or rates at a channel]]
[[:Categorycategory:Prices#Check_PricesInvoice|Check pricesInvoicing]]
[[:category:Calendar#Diary_FunctionCleaning_and_Housekeeping|Use the diary functionHousekeeping, cleaning]]
[[:category:ReportsMake_notes|Generate reportsNotes & Task function]]
[[Proposal_or_quoteUse_the_System_from_a_Tablet_or_Mobile|Send proposal or quoteMobile use]]
[[Make_notes:category:Reports|Keep notesReports]]
[[:Category:Introduction#Use_on_Mobile_DevicesProposal_or_quote|Mobile devicesSend proposal or quote]]
[[:category:Troubleshooting|Troubleshooting]]
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<div class="shadow"><h4 style="padding: 5px; text-align: center; background-color"><span style="" >{{#fas: #f4f4f4;"desktop}} </span> Booking Engine and Widgets</h4>
[[:category:Booking_Page|Customise booking page]]
[[:category:Widgets|Generate widgets]]
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<div styleclass="padding: 0 10px 0 10px;shadow"><h4 style="padding: 5px; text-align: center; background"><span style="" >{{#fas:money-color: #f4f4f4;"bill}} </span> Prices</h4>
[[:category:Prices|Set prices]]
[[Setting_Prices_for_Booking_Channels|Setting prices for OTA´s]]
[[Discounts|Discount options]]
[[Minimum_Stay_and_Maximum_Stay|Minimum stay and maximum stay]]
[[Weekend_and_Weekday_Rates|Weekend and weekday ratesprices]] [[:category:Dynamic_Prices|Dynamic Prices]]
[[:category:Prices|Use a multiplier]]
[[Sell_Remaining_Single_Nights|Fill gaps resulting from minimum stays]]
[[Special_Rate_for_Agents_or_Referer:category:Agents|Special rates prices for agents or ]] [[:category:Discounts|Special prices for specific referer]]
[[Internal_Prices|Internal prices which are only available in the control panel]]
[[Prices_including_cleaning_fees|Cleaning Fee]]
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<div styleclass="padding: 0 10px 0 10px;shadow"><h4 style="padding: 5px; text-align: center; background-color"><span style="" >{{#fas: #f4f4f4;"calendar}} </span> Availability</h4>[[:category:Prices_and_AvailabilityPrices|Availability]]
[[Close_Rooms|Close rooms]]
[[Sell_Remaining_Single_Nights|Fill gaps/sell remaining nights]]
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<div class="shadow"><h4 style="padding: 5px; text-align: center; background"><span style="" >{{#fas:user-color: #f4f4f4;"astronaut}} </span> Automation</h4>
[[:category:Channel_Manager|Automatically sync with channels]]
[[Auto_Actions|Automated Emails]]
[[:category:Self-Check-in|Self Check-in]]
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<div class="shadow"><h4 style="padding: 5px; text-align: center; background-color"><span style="" >{{#fas: #f4f4f4;"tag}} </span> Advanced Selling Options</h4>
[[Sell_Remaining_Single_Nights|Fill gaps in the calendar]]
[[Auto_Top_up_rooms|Auto top up rooms]]
[[:category:Room_Linking_and_Dependencies|Sell Multiple configuration setup to sell rooms at different constellations/shared inventory]]
[[Upsell_Items|Sell extras]]
[[Yield_Optimiser|Yield Optimiser]]
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<div class="shadow"><h4 style="padding: 5px; text-align: center; background-color"><span style="" >{{#fas: #f4f4f4;"bed}} </span> Bookings</h4>
[[:category:Bookings|Add and manage bookings]]
[[:category:Confirmation_Messages|Confirmations to guests]]
[[Host_NotificationsCorporate_Guests|Notifications to hostsCorporate guests]] [[Export_Bookings|Export bookings]] [[Group_Bookings|Group bookings]]
[[:category:Invoice|Invoice]]
[[:category:Payment_CollectionBookings_-_flag_bookings_with_special_status|Payment gatewaysMark bookings]]
[[:category:PaymentsHost_Notifications|Collect payments from guestsNotifications to hosts]]
[[Card_Number_Collection#Access_Credit_Card_Details:category:Reviews|Access credit card detailsReviews]]
[[Bookings_-_flag_bookings_with_special_status:category:Reports|Mark bookingsReports]]</div>
[[Group_Bookings:Category:Messaging|Group bookingsCommunication via Beds24]]
[[:categoryCategory:ReportsConfirmation_Messages|ReportsConfirmations to guests]]
[[Host_Notifications| Notifications to hosts]]
<div class="shadow"><h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:credit-card}} </span> Payments from Guests</h4>[[:Categorycategory:Payment_Collection#Payment_OptionsPayments|Payment options and gatewaysCollect payments from guests]]
[[:Categorycategory:Payment_Collection#Create_and_manage_pending_paymentsPayments|Manage payments and pending paymentsConnect payment gateways]]
[[Stripe|Connect Stripe]]
[[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]]
[[:Category:Payments#Create_and_manage_pending_payments|Manage payments and pending payments]]</div> <div class="shadow"><h4 style="padding: 5px; text-align: center; background"><span style="" >{{#fas:user-color: #f4f4f4;"friends}} </span> Guest Management</h4>
[[:category:Guests|Guest database]]
[[Tripadvisor|Automatically collect reviews from Tripadvisor]]
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<div class="shadow"><h4 style="padding: 5px; text-align: center; background-color"><span style="" >{{#fas: #f4f4f4;"user}} </span>User Account</h4>
[[:category:Sub_Account|User management and multiple log-ins]]
[[Billing|Payments to Beds24]]
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<div class="shadow"><h4 style="padding: 5px; text-align: center; background-color"><span style="" >{{#fas: #f4f4f4;"rocket}} </span> Apps, Plugins, Extentions</h4>
[[Facebook_App:_Install_the_App|Facebook app]]
[[:category:API|API]]
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<div styleclass="padding: 0 10px 0 10px;shadow"><h4 style="padding: 5px; text-align: center; background"><span style="" >{{#fas:sync-color: #f4f4f4;"alt}} </span>Channel Management</h4>
[[:category:Channel_Manager|How the channel manager works]]
[[Channel_Manager_Capabilities:category:Channel_Manager#Connected_Channels|Channel manager capabilities]]
[[:category:Set_up_InstructionsChannel_Manager#Connected_Channels|Set up instructions for channels]]
[[Setting_Prices_for_Booking_Channels|Setting prices for OTA´s]]
[[Individual_Rooms_and_Roomtypes:category:rooms|Rooms and room types ]]
[[Close_rooms_or_rates_at_a_channel|Close rooms or rates at a channel]]
[[:category:Error_Messages_from_Channels|Error messages from channels]]
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<div class="shadow"><h4 style="padding: 5px; text-align: center; background"><span style="“ >{{#fas:user-color: #f4f4f4;"cog}} </span> Troubleshooting</h4>[[:category:Prices_and_AvailabilityPrices|Booking page shows no availability]]
[[Outgoing_Email|Emails to guests do not send]]
[[:category:Error_Messages_from_Channels|Error messages from other channels]]
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<div class="shadow"><h4 style="padding: 5px; text-align: center; background-color"><span style="“ >{{#fas: #f4f4f4;"code}} </span>Developers Developer options</h4>
[[:category:API|API]]
[[Make_Your_Own_Booking_Widget|Custom widgets]]
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<h3 style="text-align: center; "><span class="" style="color:#fe746c; font-size: 200%;" >{{#fas:users}} </span> Use our [[Refer_a_Friend|referral programme]] to earn credit for your account. We will credit you 10% of all net payments (excluding taxes and fees) from each new customer whom you referred. [[Refer_a_Friend|Find out, how it works]].
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<h3 style="padding: 5px; text-align: center; >Did you not find the answers to your questions? <br>
<span style="font-weight: normal;">Log into your Beds24 account to send a [https://beds24.com/control2.php support ticket] so our support team can assist you.</span></h3>
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