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<h3 style="text-align: center; padding-bottom: 10px;"> Support Wiki - <span style="font-weight: normal;">find answers to your questions, advice and tutorials in the popular topics below or use the search function in the top right</span></h3> <div style="padding: 0 10px 10px 10px; background-color: #f7f7f7; margin-bottom: 20px;"> <h2 style="text-align:center">Covid-19 - Toolbox </h2> <span class="startbox" style="color: #f3e504; font-size: 200%;" >{{#fas:lightbulb}} </span> <span style="font-weight: bold;" > For many hosts times are rough at the moment. [[Managing_Business_Disruptions|Here]] we have put together a knowledge base to help you deal with the situation. </span></div>
[[Agency_%26_Multiple_Property_Setup | Owner management ]]
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<h3 style="text-align: center; "><span class="" style="color:#fe746c; font-size: 200%;" >{{#fas:heart}} </span> Use our [[Refer_a_Friend|referral programme]] to earn credit for your account. We will credit you 10% of all net payments (excluding taxes and fees) from each new customer whom you referred. [[Refer_a_Friend|Find out, how it works]].
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<h1 style="text-align: center; clear:both;">Beds24 Support Center</h1>
<h3 style="text-align: center;"> <span class="" style="color:#fe746c; font-size: 200%;" >{{#fas:comments}} </span>Join the Beds24 Community - <span style="font-weight: normal;">Log in to your Beds24 account to browse the [http://forum.beds24.com/index.php forum] for ideas and solutions.</span>
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<h3 style="text-align: center;"> <span style="color: #7aab0a; font-size: 180%;" >{{#fas:chalkboard-teacher}}</span> Webinars <span style="font-weight: normal;"> all upcoming and past [[webinars]].</span>
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<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:home}} </span> Getting Started</h4>[[:category:Introduction|How the System Works]]
[[Do_the_initial_Setup|Setup guidefor all property types]]
[[Apartment_and_Self_Catering_Set_up|Apartment and self catering set upspecific functions]]
[[Hostel and Retreat SetupAgency_%26_Multiple_Property_Setup |Hostel, dorms, retreatsManaging multiple properties ]]
[[Agency_%26_Multiple_Property_Setup Hostel and Retreat Setup| Multiple properties Hostel, dorms, retreats specific functions]]
[[Import_existing_bookingsQuestions_and_Answers|Frequently asked questions]] [[Do_the_initial_Setup#Step_4_-_Enter_existing_Bookings|Import existing bookings]]
[[:category:Room_Linking_and_Dependencies|Multiple configuration setup
to sell room at different constellations and make availability dependent]]
[[Questions_and_AnswersAgency_%26_Multiple_Property_Setup |Frequently asked questionsOwner management ]]
<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:calendar-check}} </span> Daily Use</h4></h4>
'''[[Tips_and_tricks|Tips and ideascollection]]'''
[[:category:Bookings|Add and manage bookings]]
[[:category:InvoiceBookings|InvoicingCheck-in and check-out]]
[[:category:BookingsCalendar|Check guests in How to use and check guests outcustomize the Calendar]]
[[:category:CalendarDashboard|Use How to use and customize the calendar]] [[:category:Dashboard|Use the dashboard]]
[[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]]
[[Cleaning_and_Housekeeping:Category:Prices#Check_Prices|Housekeeping, cleaningCheck prices]]
[[Close_Rooms|Close rooms]]
[[Close_rooms_or_rates_at_a_channel|Close rooms or rates at a channel]]
[[:Categorycategory:Prices#Check_PricesInvoice|Check pricesInvoicing]]
[[:category:Calendar#Diary_FunctionCleaning_and_Housekeeping|Use the diary functionHousekeeping, cleaning]]
[[:category:ReportsMake_notes|Generate reportsNotes & Task function]]
[[Proposal_or_quoteUse_the_System_from_a_Tablet_or_Mobile|Send proposal or quoteMobile use]]
[[Make_notes:category:Reports|Keep notesReports]]
[[:Category:Introduction#Use_on_Mobile_DevicesProposal_or_quote|Mobile devicesSend proposal or quote]]
[[:category:Troubleshooting|Troubleshooting]]
<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:desktop}} </span> Booking Engine and Widgets</h4>
[[:category:Booking_Page|Customise booking page]]
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<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:money-bill}} </span> Prices</h4>
[[:category:Prices|Set prices]]
[[Setting_Prices_for_Booking_Channels|Setting prices for OTA´s]]
[[Discounts|Discount options]]
[[Minimum_Stay_and_Maximum_Stay|Minimum stay and maximum stay]]
[[Weekend_and_Weekday_Rates|Weekend and weekday ratesprices]] [[:category:Dynamic_Prices|Dynamic Prices]]
[[:category:Prices|Use a multiplier]]
[[Sell_Remaining_Single_Nights|Fill gaps resulting from minimum stays]]
[[Special_Rate_for_Agents_or_Referer:category:Agents|Special rates prices for agents or ]] [[:category:Discounts|Special prices for specific referer]]
[[Internal_Prices|Internal prices which are only available in the control panel]]
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<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:calendar}} </span> Availability</h4>[[:category:Prices_and_AvailabilityPrices|Availability]]
[[Close_Rooms|Close rooms]]
<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:user-astronaut}} </span> Automation</h4>
[[:category:Channel_Manager|Automatically sync with channels]]
[[Auto_Actions|Automated Emails]]
[[:category:Self-Check-in|Self Check-in]]
<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:tag}} </span> Advanced Selling Options</h4>
[[Sell_Remaining_Single_Nights|Fill gaps in the calendar]]
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<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:bed}} </span> Bookings</h4>
[[:category:Bookings|Add and manage bookings]]
[[:category:Confirmation_Messages|Confirmations to guests]]
[[Host_NotificationsCorporate_Guests|Notifications to hostsCorporate guests]] [[Export_Bookings|Export bookings]] [[Group_Bookings|Group bookings]]
[[:category:Invoice|Invoice]]
[[Bookings_-_flag_bookings_with_special_status|Mark bookings]]
[[Export_BookingsHost_Notifications|Export bookingsNotifications to hosts]]
[[Group_Bookings:category:Reviews|Group bookingsReviews]]
[[:category:Reports|Reports]]
<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:comments}} </span> Communication</h4>
[[:Category:Messaging|Communication via Beds24]]
<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:credit-card}} </span> Payments from Guests</h4>
[[:category:Payments|Collect payments from guests]]
[[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]]
[[:Category:Payment_CollectionPayments#Create_and_manage_pending_payments|Manage payments and pending payments]]
<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:user-friends}} </span> Guest Management</h4>
[[:category:Guests|Guest database]]
<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:user}} </span> User Account</h4>
[[:category:Sub_Account|User management and multiple log-ins]]
<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:rocket}} </span> Apps, Plugins, Extentions</h4>
[[Facebook_App:_Install_the_App|Facebook app]]
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<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:sync-alt}} </span> Channel Management</h4>
[[:category:Channel_Manager|How the channel manager works]]
[[Channel_Manager_Capabilities:category:Channel_Manager#Connected_Channels|Channel manager capabilities]]
[[:category:Set_up_InstructionsChannel_Manager#Connected_Channels|Set up instructions for channels]]
[[Setting_Prices_for_Booking_Channels|Setting prices for OTA´s]]
[[Individual_Rooms_and_Roomtypes:category:rooms|Rooms and room types ]]
[[Close_rooms_or_rates_at_a_channel|Close rooms or rates at a channel]]
<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:user-cog}} </span> Troubleshooting</h4>[[:category:Prices_and_AvailabilityPrices|Booking page shows no availability]]
[[Outgoing_Email|Emails to guests do not send]]
<h4 style="padding: 5px; text-align: center; border: 1px solid #019cde;border-radius: 0.8rem;"><span style=color:#019cde;“ >{{#fas:code}} </span> Developer options</h4>
[[:category:API|API]]
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<div style="clear: both;"></div> <div style="border: 1px solid;"><h3 style="text-align: center; "><span class="" style="color:#fe746c; font---size: 200%;" >{{#fas:users}} </span> Use our [[Refer_a_Friend|referral programme]] to earn credit for your account. We will credit you 10% of all net payments (excluding taxes and fees) from each new customer whom you referred. [[Refer_a_Friend|Find out, how it works]].</div> </div>
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