Changes

*Expedia can not send cancellation fees for cancelled bookings. These must be manually adjusted when you receive notification from Expedia of a cancellation.*Expedia rate plans with with LOS (length of stay) enabled are not supported.*Expedia does not send guests addresses.*If you have multiple room types and make a change which applies to your whole property the updates will send for one room type at a time. This limitation will then apply to all channels you use.*For some Expedia partner sites (affiliates), communication via Beds24 is not possible.

**If your pricing model is '''Per Occupancy Pricing''' a price for each occupancy defined in Beds24 can be sent. '''Expedia accepts prices for up to 20 guests.''' If you use daily prices the daily price will send including occupancy. Multiple occupancy prices can send on each rate plan. Extra person price will send. If you use rates Fixed Prices 1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple rates prices with different occupancies can send on same rate plan. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rate Fixed Prices can not be sent. If you use daily prices they daily price will send including occupancy. Multiple occupancy prices can send on each rate plan. Extra person price will send.

Bookings made within 30 days prior to the connection is established can All upcoming bookings will be imported, older bookings must be manually entered into Beds24 via a .csv file to block the dates.

The price sent to Expedia is the price per bed. You will need a daily price Daily Price or rate Fixed Prices for one guest. If you use rates Fixed Prices enter your bed price as "room price" as well. If required you can ask Expedia support to add extra person fees directly at their end.

==='''Step 1 - Select Beds24 as your channel manager in your Expedia===account'''Select Beds24 as channel manager from the "Expedia Connectivity Settings" section in your Exepdia Expedia Extranet

==='''Step 2 - Connect your Expedia accout to Beds24.com===''' In Beds24 go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > EXPEDIA  

*Select if your Expedia price model is "Per Day Pricing" or "Per Occupancy Pricing". You will find this information in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > EXPEDIA > ROOMS & RATES and in the activation E-Mail from Expedia.*Select if your Expedia "Akquistion Acquisition type" is "Set by rate plan ID" (if you have both "Sell and "Net" rate plans, - "Net" or "Sell". You will find this information in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > EXPEDIA > ROOMS & RATES and in the activation E-Mail from Expedia.<span style="color: #f3e504; font-size: 200%;" >{{#fas:lightbulb}} </span> If you have both sell and net rate rate plans set "Acquisition Type" = "Set by Rate plan id" and remove the rate plan id in SETTINGS-> CHANNEL MANAGER > EXPEDIA and make sure you have mapped the mapped the applicable Expedia rate plan in all your prices you want to send to Expedia.

*If your price model is "Per Occupancy Pricing" rates can send a price for Single (1 guest), Double (2 guests) and a room price (for the number of guests you have defined in the rate). If you have more than 3 occupancy levels you can set up additional rates fixed prices or daily prices in Beds24 for each occupancy level and map them in the channel settings of the rate or the daily price. **If you use daily prices you can set the rate code under "Enable" in the Daily Price settings (PRICES >DAILY PRICE SETUPRULES)**If you use rates fixed prices go to the "Channels" tab of the ratefixed price.

==Multiple Rates at Expedia==Expedia can support more than one price per room and date for example to send prices for different minimum stays, meal options or refundable and non'''Step 4 -refundable prices. There are two options:Enter registration (optional if registration is mandatory)'''

'''1*Click on the "Registration details" button *Click on "Update Registration" to enter you registration details. Derived (Linked) Prices'''

'''2. Multiple Rate Plan IdsStep 5 - Import existing bookings from Expedia '''

Expedia.com can set up multiple rate plan ids *Tick the "Bookings" check box for each mapped room, each with pre-defined booking conditions. Beds24 can map a different Beds24 rate/daily price or offer to each Expedia.com rate plan id. [[Setting_Prices_for_Booking_Channels#Mapping_channel_rate_codes|Please use these instructions]]*SAVE *Click the "Import existing bookings" button.

If you do not have the appropriate rate plan ids you need to request Expedia[[Image:importbookings.com to add thempng|500px|link=]][[Media:importbookings.png|view large]]

== Price Multiplier ==If you want to add Expedia will only send a multiplier to your prices, summary for example because of a different currency to your Beds24 currency, add a * followed by the multiplier number manually imported bookings but modifications to your hotel Idthese bookings will automatically import.

For example a hotel id setting '''123456*1.23''' will multiply all prices by 1.23 sent for hotel id 123456. (i.e. raised by 23%)Lower prices can be sent with a multiplier less than 1, i.e. '''123456*0.85Step 6 - Activate the connection ''' will send a price 85% of the normal price (i.e. lowered by 15%)

To convert the price of *Make sure your inventory is correct in Beds24. Check existing bookings imported from Expedia add a * after the multiplier, for example '''123456*1.23*''' will divide the price of the booking imported and dates blocked by 1.23other sources are blocked in Beds24.

You can also use currency conversion template variable*Enable the connection in Beds24 by ticking "Inventory and Rates" for each mapped room and saving. All currencies supported by the booking page currency selector can The "Bookings" checkbox should already be ticked but tick it as well if it is not ticked and bookings should be usedimported.

Example: *[CONVERT[Image:IDR-EURactivate.png|500px|link=]] will convert Indonesian Rupees to Euros. Example: *[CONVERT[Media:IDR-EURactivate.png|view large][/]0.85 will convert Indonesian Rupees to Euros and divides the price by 0.85 which raises it by circa 15% == Maximum number of accepted bookings ==By default all available rooms are sent to activated channels. In SETTINGS->CHANNEL MANAGER->CHANNEL INVENTORY limit the number of accepted bookings for this channel.

==Activating==Before you activate '''Step 7 - Check the connection you can view the live availability and prices that will be sent to Expedia using the "View actual data" button.Connection '''

1) Import existing bookings made The connection is working if you are not receiving error messages and the display in the channel is correct. If you are receiving error messages check in the last 30 days from Expedia"Common Errors" section why you are receiving the error and how to fix it.

Make sure the "Bookings" check box for each mapped ==Multiple Rates at Expedia==Expedia can support more than one price per room is ticked and saved date for example to send prices for different minimum stays, meal options or refundable and then click the "Import existing bookings" buttonnon-refundable prices.There are two options:

[[Image:importbookings'''1.png|500px|link=]][[Media:importbookings.png|view large]]Derived (Linked) Prices'''

Expedia will .com can auto calculate, link and derive rate prices using preset rules. Ask your Expedia.com rep to set this up.This option means you only need to send bookings made within the last 30 daysone rate from Beds24 to Expedia.com and Expedia. Modifications to these bookings com will automatically importauto-calculate the other rate options.

Bookings made earlier can be imported via a CSV file and you will need to update these bookings manually'''2.Multiple Rate Plan Ids'''

aExpedia. Export your bookings as CSV from Expedia bcom can set up multiple rate plan ids for each room, each with pre-defined booking conditions. Go Beds24 can map a different Beds24 rate/daily price or offer to https://api.beds24each Expedia.com/csv/putbookingcomcsvrate plan id.php and import the csv file to Beds24. Follow the [[Setting_Prices_for_Booking_Channels#Mapping_channel_rate_codes|Please use these instructions on the page carefully so they import to the correct rooms]].

If this is also unsuccessful, block you do not have the booked dates in the beds24 calendarappropriate rate plan ids you need to request Expedia. Please note that in this case cancellations and modifications will not be imported automaticallycom to add them.

2) Make sure your inventory is correct in Beds24Examples:*'''*1.23''' will multiply all prices by 1.23 (i.e. Check existing bookings from Expedia imported and dates blocked raised by other sources are blocked in Beds2423%). Dates *Lower prices can be blocked sent with a multiplier less than 1: '''*0.85''' will send 85% of the normal price (i.e. lowered by either entering 15%).*To convert the price of bookings imported from the channel add a booking manually into Beds24 for those dates or using '''*''' AFTER the multiplier. '''*1.23*''' will divide the inventory and override functions on price of the control panel calendar for those datesbooking by 1. Failure to do this could allow new bookings on dates 23.*For currency conversion you are not availablecan also use currency conversion template variables. All available dates in Beds24 currencies supported by the booking page currency selector can be used.**'''*[CONVERT:IDR-EUR]''' will be sent convert Indonesian Rupees to Expedia as available for new bookingsEuros.

3) Enable the connection in Beds24 by ticking "Inventory and Rates" for each mapped room and saving. The "Bookings" checkbox should already be ticked but tick it as well if it is not ticked and == Maximum number of accepted bookings should be imported. [[Image:activate.png|500px|link=]]=[[Media:activateBy default all available rooms are sent to activated channels.png|view large]] 4) New In SETTINGS->CHANNEL MANAGER->CHANNEL INVENTORY limit the number of accepted bookings made after XML is enabled will import to Beds24 automaticallyfor this channel.

Virtual cards can be set to be auto charged at the date they become valid. To use this option *set "Auto Process Virtual Cards" = Yes*make sure your Merchant Category Code (MCC) in Stripe is "Lodging."

 | AGODACOLLECT| Agoda hotel collect booking|- | AGODACOMSERVICEEXPEDIACOLLECT| Agoda booking with extra service (parking, breakfast)Expedia hat eine virtuelle Karte gesendet

4) If the room is for more then 2 guests you need a room price for the number of guests the room can accommodate.

IIt If you have both sell and net rate rate plans set "Acquisition Type" = "Set by Rate plan id" and remove the rate plan id SETTINGS-> CHANNEL MANAGER > EXPEDIA and make sure you have mapped the mapped the applicable Expedia rate plan in all your prices you want to send to Expedia.

*Make sure you have valid rates prices for the mentioned dates and no bookings from other sources

*Open your rates fixed prices (Channel Tab) and make sure the correct Expedia rate id is selected from the 'get codes' list.

You can only update IDs which you see when you click on "Get Codes". Check all codes entered in SETTINGS-CHANNEL MANAGER-EXPEIDA, the "Channels" tab of your rates fixed prices(if rates fixed prices are used) and your daily prices.

You are sending a wrong rate plan id. Check your You can only update IDs which you see when you click on "Get Codes". You have added a number which is not a valid Expedia rate plan ids in SETTINGS->CHANNEL MANAGER->EXPEDIA and id into the field in the "Channels" tab of your ratesa rate/daily price. *Go to Prices > Channel Mapping enter the Rate id in the Search box and click on the Rate and make sure the correct booking.com rate id is selected from the 'get codes' list. *Scroll to Rate id and click 'get codes' ensure you select a valid code from the list. *Open your fixed prices. Please use (Channel Tab) and make sure the correct Expedia rate id is selected from the function 'get codes' list. *Open your daily prices (Enable list) and only use make sure the correct Expedia rate ids id is selected from the drop-down 'get codes' list.

The username/and or password you entered are wrongEnter wrong. Enter your Expedia Quick connect username and password which Expedia sent you by Email (NOT your normal Expedia username and password)

2. Set the "Maximum Stay" in the rates fixed prices you are sending to Expedia to 28 or lower.

You are trying to update an inactive rate plan. You can only map rate plans update IDs which are available you see when you click on "Get Codes". Please remove this ID from SETTINGS->CHANNEL MANAGER->EXPEDIA and/or You have added a number which is not a valid Expedia rate id into the field in the "Channels" tab of a rate/daily price. *Go to Prices > Channel Mapping enter the Rate id in the Search box and click on the Rate and make sure the correct booking.com rate id is selected from the 'get codes' list. *Scroll to Rate id and click 'get codes' ensure you select a valid code from the list. *Open your rates fixed prices (Channel Tab) and make sure the correct Expedia rate id is selected from the 'get codes' list. *Open your daily prices(Enable list) and make sure the correct Expedia rate id is selected from the 'get codes' list.

Expedia rate plans with with LOS (length of stay) enabled are not supported. Please ask Expedia to change your rate plans.

'''The restrictions of restrictionId are derived and cannot be updated ''' OR '''The rates of rateId are derived and cannot be updated ''' Your rates fixed prices have restricitons which restrictions that are linked in Expedia therefore Expedia does not allow us to update them. Contact Expedia support and ask them to remove all linkages for restrictions.

*Check if you are receiving error messages by email or in the potential issues menu. Error messages need to be addressed immediately because they can mean the channel manger manager is able to make updates.