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= Limitations =
* As of 1 September 2023 you will need a [https://nuki.io/en/smart-hosting/pricing/ Nuki Smart Hosting subscription].
* Nuki smartlocks can store a maximum of 100 entry codes at a time.
* Booking names in Nuki smartlocks have a maximum length of 20 characters and guest names may be cut off. This will not be visible to guests, only users with access to Nuki web will be able to view booking names.
* A given lock can only be used in one property, however it may be used for multiple rooms within that property.
* If using the synchronise code option, all locks must support code entry.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> One beds24 account can only connect to one Nuki account. If you want to connect to multiple Nuki accounts you could use Sub accounts (with each Sub account connected to a different Nuki account).
= What you need =
*At least one Nuki Smart Lock.
*A [https://nuki.io nuki.io] account.
*A [https://nuki.io/en/smart-hosting/pricing/ Nuki Smart Hosting subscription].
<span class="" style="color:#fe746c; font-size: 120%" >{{#fas:gift}} </span> '''Special offer for Beds24 cusotmers: Receive a 10% discount with the voucher code Beds24/10'''
Using keypad codes requires a Nuki keypad to be setup.
If both a room lock and a common lock are mapped, the booking will be sent to both.
The room lock and the common lock will use the same PIN.
Multiple common locks can be specified with a space between each of the lock mapping codes.
*Click on "Get Codes"
'''Step 4: Set up an Auto Action Email to send the PIN to guests'''
*Go to {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS. A template is available which you can further customize. Use the context help (?Icons) in the Auto Action and on the help page (click on HELP in the top right menu) for further instructions.
*Create an Auto Action Email which includes the template variable for the pin which is [BOOKINGINFOCODETEXT:NUKI_PIN].
[[Image:nuki_delete_user.png|900px|link=]]
[[Media:nuki_delete_user.png|view large]]
==== Allow remote app access ====
By default guests must be physically close to the lock to unlock it with the app.
The "Allow remote app access" will allow guests to use the app to unlock a lock from anywhere.
* If set to "Yes", all bookings in the room will be allowed to use remote app access.
* If set to "Info code", bookings with the info code "NUKI_REMOTE" will be allowed to use remote app access.
=== Code entry ===
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you manually set an invalid NUKI_PIN, it will be overwritten with a randomly generated pin the next time bookings are sent to locks. Each code can only be used once per lock. Before you can reuse a code it has to be removed from the lock.
==Custom Start and End access times ==
The access start and end times can be customized per booking using booking info codes.
A booking info code '''ACCESS_STARTTIME''' with a time of day (23:59 format) as the text will override the default start time.
A booking info code '''ACCESS_ENDTIME''' with a time of day (23:59 format) as the text will override the default end time.
Start and end dates can be set relative to the check in and check out date by defining times greater than 24 or negative.
For example :- ACCESS_STARTTIME = -10:00 will create a start time 10 hours before midnight of the check in day, i.e. 14:00 on the day before check in.
*Booking Info code = '''ACCESS_STARTTIME'''
*Booking Info Text = '''-10:00'''
For example :- ACCESS_ENDTIME = 34:00 will create an end time of 10:00 one day after checkout (34 = 24 + 10 hours)
*Booking Info code = '''ACCESS_STARTTIME'''
*Booking Info Text = '''34:00'''
= Troubleshooting =
