Booking.com: Import Properties from Booking.com to Beds24

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Booking.com: Import properties from Booking.com to Beds24
This page is about the menu  (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT and explains how to import properties from Booking.com to Beds24.

1 Import Properties from Booking.com

You can create a new property and rooms in Beds24 from a property in Booking.com. The Booking.com hotel and room IDs will be automatically added to the channel manager settings.

It can happen that Booking.com does not send your prices. For example if you have linked rates in Booking.com or non-XML rates. If this happens you will need to set up your prices manually in Beds24 after you imported.

2 Step by Step Guide

Step 1: Initiate the XML connection with Booking.com

Initiate the XML connection from the property menu within the booking.com extranet and then do the Beds24 setup.


  1. Click on the "Connect to Booking.com" button.
  2. Click the Start button and search for BEDS24.
  3. Tick all tick boxes.
  4. When ready you will receive a notification from Booking.com.

Extranet-booking.png view large

Step 2: Import Property

IMPORTANT: DO NOT enter your Booking.com hotel ID in (SETTINGS) CHANNEL MANAGER > BOOKING.COM > MAPPING if you want to import prices from Booking.com to Beds24. If you have your hotel ID entered there your prices will not import and might be removed from the Booking.com extranet.
  1. Go to (SETTINGS) PROPERTIES then click on "Import from Booking.com".
  2. Click on the "Import a property from Booking.com" button.
  3. Enter the Booking.com hotel ID of the property you want to import then click on "Import from Booking.com".
  4. Go to the CALENDAR and check that your prices are imported properly. Up to 10 prices will import as daily prices. Minimum stays will not import and will need to be set in Beds24 if required.

Step 3: Check what imported and add missing content

  • Go to (SETTINGS) CHANNEL MANAGER > BOOKING.COM > VIEW CONTENT
  • You will see what imported in the right column and next to it the setting in Beds24 where you can enter missing content or change content

Step 4: Adjust minimum stays and maximum stays (optional)

  • Go to PRICES > DAILY PRICE RULES
  • Click on "Edit" and adjust the "Minimum Stay" and "Maximum Stay" values if required.

Step 5: Import existing bookings

The property import will not import bookings and closed dates. Before you can activate the automatic synchronisation between with Booking.com you will need to make sure you have all bookings in Beds24 and closed all dates in the Calendar on which you do not want to sell.

    • Go to (SETTINGS) CHANNEL MANAGER > BOOKING.COM
  2. Click on the "Import Existing Bookings" button in to import upcoming bookings from Booking.com
  3. If you have bookings from Airbnb and/or Expedia you can import them directly from the channel as well after you have set the connection up
  4. If you have bookings from other sources you can add these manually in the Calendar, via the "Add booking" button at the top or import them from a .csv file in (SETTINGS) > PROPERTIES
  5. If you want to close additional dates you can do this in the Calendar by changing the inventory or via the the "Override" function. This function also allows you to limit check-in and/or check-out.

Step 6: Check what Beds24 will send to Booking.com

  • Go to (SETTINGS) CHANNEL MANAGER >BOOKING.COM > MAPPING scroll down to the Rooms/listings and click on the "Price Data" button to check which prices and availability will send to Booking.com for each.

Step 7: Activate the connection

When you activate the connection Booking.com will remove your prices and availability from their system and replace them with the prices and availability sent from the channel manager.

You can activate the connection when your mapping and prices are correct and you have added all upcoming bookings, blocked all dates you do not want to sell and have applied your restrictions in the Calendar.

  • Press "Activate Connection" and then "Activate Connection Now".
If you have dorms: Do not activate the connection yourself. Please send us a support ticket in which you explain that you have dorms with Booking.com. We will then manually adjust your settings so the connection can work.


Step 10: Remove Auto-Replenishment (optional)

Beds24 will automatically reopen rooms when you have availability. If you have Auto-Replenishment enabled, Booking.com will not wait for the update sent from Beds24 but will automatically re-open the closed room when a guest cancels even if you have a booking from another source. You can opt-out of the feature by following these steps:

  • Log into your Booking.com account
  • Click on the Rates & Availability tab
  • Go to the Settings symbol on the top-right corner of your Calendar
  • Click on Auto-Replenishment
  • Under Calendar Settings, click "No" to turn off the Auto-Replenishment feature


Step 11: Check that the connection is working properly

Click "Refresh" for the Connection Status to check the status of your property at Booking.coms end.

The connection is working if and your property is selling if

  • you see Connection Status: XML Active and Hotel Status: Open / bookable
  • you are not receiving error messages
  • the display in the channel is correct.

If you are receiving error messages check in the "Common Errors" section why you are receiving the error and how to fix it.


3 After the connection is activated

You can now enjoy the convenience of managing everything centrally from Beds24. Click [[  |here]] for more information.


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