17,530
edits
Changes
Jump to navigation
Jump to search
[https://stripe.com Register here To connect your Stripe Account click on the "Connect to Stripe" button, you will be prompted to log into Stripe and accept the connection for a Stripe accountPayment Processing. ]
To connect your If you do not already have a Stripe Account account, click on the "Connect to Stripe" button. If you are using the control panel under your own domain you will not see this button. Alternatively enter the "Live Secret Key" and follow the "Live Publishable Key" you can find this information on your Stripe Dashboard, click on your account name (Top Right Corner) and than Account Settings > Api Keysscreen instructions to create one.
Further charges or charges on cards transmitted How to automatically collect pending payments from OTAs can be made from within other sources is explained [[:Category:Payments#Create_and_manage_pending_payments|here]]. Please note that his option is only available for customers who connect via Stripe Connect. If you connected your Stripe account via keys please remove them and connect via the booking or in "Connect to Stripe" button.
=== Virtual Cards === Virtual It will have no effect on off session cards work the same way as "real" cards. Often virtual cards are only valid for a certain period. For details please ask the channel which provides the (cardnot present) like those sent from OTA's.
Some virtual cards are restricted so that only merchants which are registered as an accommodation business type can charge the virtual card. In this case If you require 3DS2 authentication you need should consider sending a 3DS2 enabled payment request to make sure you are registered as an accommodation business with Stripeguests after they book and perhaps not even bother collecting a card at booking time via the OTA.
=== Refund of Payments in Stripe ===
[[Category:Payment_Collection]]
[[Category:Apps_Plugins_and_Extentions]]
[[Category:Payments]] ''This page is about the menu SETTINGS->PROPERTIESPAYMENTS->PAYMENT COLLECTIONGATEWAYS->STRIPE''
__TOC__
== Setup ==
To use this payment option you will need an account with the payment provider.
Stripe will display the booking reference in a data field called "data-description".
== Functionality ==
=== Send credit card details to Stripe ===
If you set "Save all cards to Stripe" = Yes all credit cards including cards supplied by all channels will be sent directly to Stripe and not stored at Beds24.
The card will be saved as a new customer in Stripe with the booking number as a reference. Once the new customer is created in Stripe the card can be charged.
Stripe will normally only accept valid cards. If Stripe reject the card, it's details will still be visible at Beds24. You can choose to automatically report invalid cards to Stripe. The setting is available in SETTINGS->CHANNEL MANAGER. === Collect deposit for direct bookings at time of the booking ===Use this [[:Category:Payments#Collect_Deposits_for_Web_Site_Bookings|instruction]] to set up deposit collection from your booking page.
=== Collect Send payment request ===Use this [[:Category:Payments#Payment_Request|instruction]] to create payment requests.=== Automatic payment collection === Payments for bookings with deposit collection on the Beds24 booking page will be automatically collected.
=== Collect payment manually ===
[[Image:stripe1.png|600px|link=]]
[[Media:stripe1.png|view large]]
You can choose if the card is
*immediately charged (Capture=Yes)
*if you want to make sure that the amount is available for later capture (Capture=No) . === Auto Charge Virtual Cards from OTAs ===Some channels send virtual cards which are often only valid for a certain period. Virtual cards can be charged automatically when they become valid. This is how you activate this option: *Go to SETTINGS->CHANNEL MANAGER and set "Channel Collect Invoice" = Charges and Pending Payments*Go to the channel settings (for example SETTINGS->CHANNEL MANAGER->BOOKING.COM) and set "Virtual Cards" = Yes Please note that his option is only available for customers who connect via Stripe Connect. If you connected your Stripe account via keys please remove them and connect via the "Connect to Stripe" button. ====Error when charging Booking.com and Expedia Virtual Cards ==== When charging Booking.com and Expedia Virtual Cards with Stripe you may receive this this error: '''An error occured while processing this card''' Possible reasons: *'''Merchant Code''': The merchant code reflects your type of business (hotel, restaurant, grocery shop etc.). You can only charge a virtual card for a booking if you merchant code category (MCC) is relating to accommodation – 7011. Contact Stripe support and ask them to let your MCC code to reflect 7011. *'''Missing CVC''': Booking.com and Expedia do not always send a CVC for virtual cards. Ask the channel to povide a CVC for the virtual card and manually reenter it. For Expedia virtual cards you can try to add the generic CVC codes:**Visa/Mastercard: 469**American Express: 2469 *'''Incorrect amount''': Double-check you charge the exact amount sent by the channel from the booking. ===Strong Customer Authentication (SCA) === If you enable 'Strong Customer Authentication' in Beds24 in SETTINGS->PAYMENTS->PAYMENT COLLECTION->STRIPE it enables 3DS2 authentication for Stripe booking page payments and payment requests sent to guests. The 3DS2 authentication is handled by Stripe and we believe that once completed it will help shift fraud liability from the merchant to the card holders bank. https://stripe.com/en-en/payments/strong-customer-authentication
Payments can be manually refunded from within the Stripe account. You will also need to enter them manually into the booking.
=== Troubleshooting and Issues ===
It has been reported that Browser IE 11 does not show the Stripe payment form when the booking page (and Stripe form) is in an iFrame unless the following Meta tag is included on the parent page.
<meta http-equiv="x-ua-compatible" content="IE=edge">
'''Accept Cards without CVC'''
Log into your Stripe account and go to "Radar". You should be able to process charges without the CVC once you turn off that requirement in Radar.
