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''[[Category:Automation]][[Category:Self-Check-in]][[Category:Lock Systems]]<div class="heading">Remotelock</div> This page is about the menu {{#fas:cog}} (SETTINGS->) APPS & INTEGRATIONS->REMOTELOCK

== Capabilities ==*Beds24 can send booking data to Remotelock locks.*Multiple rooms can connect to one lock.*Auto-Check-in: when a lock is first opened by the guest the info code "CHECKIN" will be added to the booking.*Support for Resortlocks.

If you have a common door, e.g. front door or gate, you can set this up in Remotelock. If you do map the common door in Remotelock, do not map the common door in Beds24. <div class="warning">{{#fas:exclamation-triangle}} Remotelock provides various regional servers, the main one we connect to is the US service, if you need to connect to a regional one (for example Japanese) please let us know and we can configure your account accordingly.</div> = Limitations == Set Up =

<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> One Beds24 account connects with one Remotelock accounts. If you have a common lock for multiple units you can enter the same lock serial number Remotelock accounts, create sub accounts for each unitensure the sub account 'owns' the property, not just has access to the respective properties in Beds24.

== How it works ==Bookings get sent to the locks at the set time prior to check-in. A booking info code Remotelock_PIN named LOCKSTATE_PIN is created which will show the pin number created valid for the booking.

Updates are sent multiple times per day and sends send bookings for the selected days in advance. To instantly push updates through click "Send Data to Lockstate".  If the dates of the booking have been changed or the booking has been moved to a different room those details will be sent to the locks.  If bookings are cancelled we delete the guest out of LOCKSTATE. This will remove the access.  ==Commuication with guests ==The Email address of the guest is sent to Lockstate. You can set up Remotelock to automatically send Emails to the guest. Alternatively you can create an Auto Action in {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS. The template variable for the pin is [BOOKINGINFOCODETEXT:LOCKSTATE_PIN]. == Auto Check-in ==Auto check-in will add a booking info item called CHECKIN to the booking when the guest first uses the lock.To use auto check-in you must setup a webhook to send notifications from the lock to Beds24. There are two steps to the webhook setup: 1) Add a Webhook Notification Contact in Remotelock the URL of the webhook must contain your Beds24 ownerId number at the end like ?ownerid=12345 https://api.beds24.com/lockstate.com/notify.php?ownerid=<Your Beds24 owner ID> The Content Type must be "JSON" The secret can be left empty 2) Add a Notification in Remotelock The notification type is "Webhook"

If the dates of the booking is changed or the booking The Webhook Notification Contact is moved to a different room those details will be sent to the locks. contact you created in step 1)

The Email address of the guest is sent to Lockstate. You can set Remotelock up to automatically send Emails to the guest. Alternatively you can set up an Auto Action in SETTINGS->GUEST MANAGEMENT->AUTO ACTIONS.source should be "Account"

The template variable for the Pin is [BOOKINGINFOCODE:LOCKSTATE_PIN].Events must be "Access Granted" and "First Access Only"

== Common Problems ==

== Disconnect==