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For example, if If you use the code "CHECKEDIN" when guests check in and "CHECKEDOUT" when guests check out, you could create a custom reports report to show custom reports by showing booking which include bookings with the info code "CHECKEDIN" and excluding those that have but without the info code "CHECKEDOUT" effectively showing only guests who have checked in and haven't checked out yet.
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Also you can always check a guest in by opening the booking and setting the info code "Checkin" in the "Info" tab.
If you use our integration with [[Remotelock.com|Remotelocks]] guests will be auto checked in when they first open a lock.
== Manage bookings ==
UNPAID
LOCKROOM (this will prevent room changes)
LOCKUNIT (this will prevent room changes and unti unit changes)
Example:
'''Create your own info codes'''
==== Icons ====
<span class="circle" >{{#fas:lightbulb}} Tip</span> ''Enhance display of bookings with icons.''
1. Go to SETTINGS->ACCOUNT -> PREFERENCES and set "Booking Show Icons" = Show.
2. Go to SETTINGS->ACCOUNT -> PREFERENCES and and create "Booking Info Code PresetsValues".
Supported are all free solid [https://fontawesome.com/icons?d=gallery&s=solid&m=free Font Awesome icons]. Get the name for the icons you want to use from there and enter I- followed by the icon name :
I-bell
After you have created an info code will be able to manually add it from the list of presets in the booking or automatically add them via [[Auto_Actions|auto actions]].. If you add a text with it will show when you hover on the icon.
=== Summary ===
*Enter or change '''chargeable items''', '''payments''' or '''pending payments'''. Click on the + icon to add and enter a blank new row.
**Upsell Items which are created in SETTINGS->PROPERTIESBOOKING ENGINE->UPSELLING can be automatically selected as charges.
**You can create invoice items for items sold on site in SETTINGS->GUEST MANAGEMENT-INVOICE "Invoice Items".
*To remove an item click on the ... menu and then choose "Delete".
**Channel collect payments with virtual cards can be set to be automatically collected in the respective channel menu.
**A manual charge to a card can be made if the credit card has been sent to Stripe by clicking on the ... menu and then clicking on "charge now".
**In SETTINGS->GUEST MANAGEMENT->PAYMENT RULES you can create rules and info codes for panding pending payments.
After the payment was collected you will see a status information on the "Info" tab. Successful collections will be moved from "Pending Payments" to "Payments".
Direct booking can be cancelled by changing the status to "Cancelled". For bookings from channels the cancellation has to be made on the channel either by the guest or by the channel. If this is not possible you can change the status in Beds24 and set "Allow Channel Modifications" = No in the "Details" tab of the booking. This will stop the channel to override the status change but not actually cancel the booking in the channel.
You can allow guests to cancel bookings themselves. By default the system uses the policy you can set under SETTINGS -> PROPERTIES -> BOOKING RULES. You have the option to override these settings for offers (SETTINGS -> PROPERTIES -> ROOMS->OFFERS) or individual bookings. If you allow cancellations you can send your guests a link to let them cancel via the system without contacting you. Include the template variable [CANCELURL] into your e-mail confirmation message. When guests cancel a booking they will receive a system notification that the booking was cancelled. If required you can set up an additional Auto Action Email in SETTINGS -> GUEST MANAGEMENT -> AUTO ACTIONS.
=== Bulk Changes===
== Template Variables ==
[[Template Variables|Template variable]] can be used to display information from the booking in confirmation messages to guests, auto action Emails, host notifications or invoices.
== Register Guests ==
Our partner Chekin.io automate the guest identification and legal obligations. For more information please see [https://wiki.beds24.com/index.php/CheKin.io here]
