===What happens with cancellations and no-shows?===
*If you have set "Commission Due" = "On Completed Stay" Google will refund commissions paid on cancelled bookings or no-shows. Contact us via a support ticket and we will arrange the refund. *If you have set "Commission Due" = "On Booking" Google will NOT refund commissions paid on cancelled bookings or no-shows. We recommend you use deposit collection to protect yourself from the risk.
=== Where are bookings made? ===