17,539
edits
Changes
Jump to navigation
Jump to search
no edit summary
'''<div class="warning">{{#fas:exclamation-triangle}} Increased Security: Action Required</div> '''
From tomorrow June 19th we will send an email with a special login link whenever we detect a login from a new device or browser. In this case login will only be possible by opening this link in the same browser trying to login.
Login using a device that has been used before is not affected by this change.
Make sure all you and all your sub account users have access to Email notifications sent for their account or sub account.
18th June 2024
----
'''<span style="color:#019cde;“ >{{#fas:external-link-square-alt}} </span>Slide-out help'''
As a next step on the updates to the control panel we have started to implement slide-out help on select menu pages.
What has changed:
When you hover on the <span style="color:#019cde;“ >{{#far:question-circle}} </span> for examle on {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AIRBNB > VIEW CONTENT you will see a summary with key information for this menu page. When you click the complete help page will open as it does now.
Over the next week this function will be rolled out on key pages.
All implemented and next planned changes are documented [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here].
13th June 2024
----
'''<span style="color:#019cde;“>{{#fas:external-link-square-alt}} </span> Auto Actions for Expedia messaging and Calendar Additions'''
Automatic sending for messaging with Expedia is now possible.
For the Calendar we have released a number of enhancements:
*a * icon with a price indicates that there is a minimum stay set in the daily price rule for this daily price.
*hover texts on the Daily Prices in the Calendar show you miniumum stays, maximum stays and prices for different occupancies
*group bookings are marked with a {{#fas:circle}} icon. For the master booking, the circle is filled.
All implemented and next planned changes are documented [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here].
13th April 2024
----
'''<span style="color:#019cde;“>{{#fas:external-link-square-alt}} </span> New onboarding flow for Booking.com'''
As part of our ongoing effort to improve workflows we have changed the way our connection with Booking.com works.
'''Why have we done this?'''
Until now we have automatically confirmed connection requests. When we confirm a connection request Booking.com deletes the properties prices and availability and expects the prices and availability to be sent from the channel manager.
Since we can not know if a property is ready this can result in properties being closed at Booking.com.
'''What changes?'''
The change we have made allows you to activate the connection yourself when you are ready.
'''What happens if I am already connected?'''
Nothing. The change only applies to new connections.
The instructions for the [https://wiki.beds24.com/index.php?title=Booking.com:_Synchronise_bookings_prices_availability mapping] and for the [https://wiki.beds24.com/index.php?title=Booking.com:_Import_Properties_from_Booking.com_to_Beds24 property import] have been updated.
All implemented and next planned changes are documented [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here].
10th April 2024
----
'''<span style="color:#019cde;“ >{{#fas:external-link-square-alt}} </span> Download Beds24 Mobile App Version 3 '''
*Bookings now display more information:
**Info Items
**Custom Booking Questions
**Group booking information
**Time of booking
*Improved search function allows the search for arrivals, departures and current bookings by date
*Booking text fields can not be copied to the clipboard
For IOS: Search for Beds24 or use this link: https://apps.apple.com/app/beds24/id1637083171
For Android: Search for Beds24 or use this link: https://play.google.com/store/apps/details?id=com.beds24
2nd April 2024
----
'''<span style="color:#7bcbed;“ >{{#fas:plus-square}} </span>Messaging integration with Expedia Group (Beta)'''
As an Expedia Elite partner Beds24 was granted early access to Expedias new messaging API.
You can now conveniently communicate with guests who booked via Expedia from the booking in Beds24. Messages from guests will also show under MESSAGES.
The feature is automatically enabled. [https://wiki.beds24.com/index.php/Expedia_Mapping#Send_and_receive_messages For more information click here].
This function is still in beta testing while Expedia fixes bugs. At the moment you can send only messages manually. Automatic sending will be possible shortly
26th March 2024
----
'''<span style="color:#f3bb04;" >{{#fas:award}} </span>Beds24 is now Airbnb Preferred+ Partner '''
Airbnb’s 2024 list of preferred partners is out and BEDS24 was named a Preferred+ partner!
We’re honored to be one of the select few to receive this status as a nod to the quality of service we provide.
You can learn more about the program and what it means for us and our customers on our [https://blog.beds24.com/ blog].
----
'''<span style="color:#f3bb04;" >{{#fas:award}} </span>Beds24 confirmed as an Expedia Elite Partner and a Vrbo Preferred Partner '''
Expedia Group recognizes and rewards only select few connectivity partners who achieved excellent results on various technical and performance metrics, as 'Elite Partners' . In 2024, only the top 2% of Expedia Group's connectivity partners are Elite. We are proud to be part of it.
February 19th 2024
----
'''<span style="color:#7bcbed;“ >{{#fas:plus-square}} </span>Templates for Auto Actions'''
To simplify the use of Auto Actions, we have created templates for frequently used Auto Actions.
If you now click on "New Auto Action", you can choose whether you want to start with an empty Auto Action as before or whether you want to use a template that you can customise further.
9th February 2024
----
'''<span style="color:#7bcbed;“ >{{#fas:plus-square}} </span>Marker for Group bookings'''
In the new calendar group bookings are now marked with an{ {#fas:circle}} icon so that they can be recognised at a glance.
9th February 2024
----
'''<span style="color:#7bcbed;“ >{{#fas:plus-square}} </span>Receive Airbnb suspension warnings in Beds24'''
As a host, it is important to be aware if an Airbnb listing is at risk of being suspended. This is why we now show Airbnbs suspension warnings under MESSAGES. If you see such a message click on the link in the message for details. Resolve the issues immediately if required by involving Airbnb support.
5th February 2024
----
'''<span style="color:#019cde;“ >{{#fas:external-link-square-alt}} </span> Rates renamed to "Fixed Prices"'''
As a next step on the updates to the control panel we will rename "Rates" to "Fixed Prices". The change will go live shortly. Some help pages have already been updated, the rest will follow shortly. If you see any place where the term "Rates" is used by the end of this week please let us know.
Why we want to do this: Many customers starting with Beds24 confuse what we call rates with channel rate plans. Using the terms "Daily Prices" for dynamic prices and "fixed prices" for prices which have a start and an end date should stop this.
In terms of functionalty nothing will change.
All implemented and next planned changes are documented [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here].
8th January 2024
----
'''<span style="color:#019cde;“ >{{#fas:external-link-square-alt}} </span> Changes to the control panel'''
We are working on improving usability and workflows. This involves changes to the location of settings, setting names and menus.
All implemented and next planned changes are documented [https://wiki.beds24.com/index.php?title=Control_Panel_Change_Log here].
30th December 2023
----
'''<span style="color:#7bcbed;“ >{{#fas:plus-square}} </span> Report guest misconduct to Booking.com'''
Now you can easily report a guest's misconduct directly from Beds24 to Booking.com.
At the bottom of the "Details" tab of the booking you will find the button to submit.
This option is available after check-in for bookings that are not cancelled. If you need to cancel the booking, report the misconduct beforehand.
27th December 2023
----
'''<span style="color:#7bcbed;“ >{{#fas:plus-square}} </span>Messaging integration with VRBO group'''
You can now conveniently communicate with guests who booked via VRBO or one of their brands from the booking in Beds24. Messages from guests will also show under MESSAGES.
The feature is automatically enabled. [https://wiki.beds24.com/index.php/VRBO_Account#Send_and_receive_messages For more information click here].
15th November 2023
----
'''<span style="color:#019cde;“ >{{#fas:external-link-square-alt}} </span> Download Beds24 Mobile App Version 2 '''
*Phone numbers and Email address are now clickable
*The Arrivals menu now shows the arrival time
*Bookings list now show the sum of charges for each bookings
*Bookings show the sum of all payments
For IOS: Search for Beds24 or use this link: https://apps.apple.com/app/beds24/id1637083171
For Android: Search for Beds24 or use this link: https://play.google.com/store/apps/details?id=com.beds24
7th November 2023
----
'''<span style="color:#7bcbed;“ >{{#fas:plus-square}} </span>Send Registraton information for Expedia from Beds24'''
When you click on the "Registration Details" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > EXPEDIA you will see which licence types are possible in your region and you can enter your licencedata. A click on "Send" will update the licence information to Expedia.
19th October 2023
----
'''<span style="color:#019cde;“ >{{#fas:external-link-square-alt}} </span> New features for Booking.com'''
Vacation rental hosts can now add information on how guests can access the property in directly from Beds24. If you want to do this go to {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on the "Key Collection" button. Booking.com makes this option is only available for vacation rentals.
If you want to send host and property profile information you can add the information in {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT. Then go to {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on the "Update to Booking.com" button where you can select to send your "Property profile".
28th August 2023
----
'''<div class="warning">{{#fas:exclamation-triangle}} Agoda Homes changes pricing model: Action Required</div> '''
Agoda Single Unit Listings are currently on Net-rate loading which means that Agoda will mark the prices sent from Beds24 up to the Reference Sell Rate on the Agoda website.
With effect from September 2023, Agoda are going to change their rate loading from Net Rate loading to Reference Sell Rate loading for all existing partners/properties (hosts).
In addition, Agoda are harmonizing our commission rates to be in line with Agoda’s market default commission levels. After the rate migration date, Agoda will deduct the adjusted commission from the Reference Sell Rate to determine the base rate received by properties.
Please update your prices or set a multiplier in {{#fas:cog}} (SETTINGS) > CHANNEL MANAGER > AGODA to avoid bookings with wrong prices.
For more information please see [https://agodahomeshelp.zendesk.com/hc/en-us/articles/17333710858515 here] contact Agoda support.
22nd August 2023
----
'''<span style="color:#7bcbed;“ >{{#fas:plus-square}} </span>Interface with TTLocks'''
We now offer an integration with TTLocks.
You can connect your TTLocks in {{#fas:cog}} (SETTINGS) APPS & INTEGRATIOS > TTLOCK. For instructions click on the HELP <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon in the top right.
6th July 2023
----
'''<span style="color: #7aab0a;" >{{#fas:chalkboard-teacher}} </span>Live webinar: What's new and what's cooking'''
Date & Time: May 30th 11:00 a.m. (Amsterdam, Berlin, Paris, Rome, Stockholm, Vienna)
In this webinar we will show you the latest feature releases plus new features in development and you will also have the option to ask questions.
[https://youtu.be/ln9gAbvzteA Watch the recording].
[https://us06web.zoom.us/meeting/register/tZMrdemuqzIqE9WD8lOpI8t6e7N0IvwjIarA#/registration View previous webinars].
29th May 2022
----
'''<span style="color:#7bcbed;" >{{#fas:plus-square}} </span> New feature: Reviews integration with Airbnb, Expdia and VRBO
'''
'''<span style="color:#7bcbed;" >{{#fas:plus-square}} </span> New feature: Easy csv booking import for new properties
'''
We have added an easier way to manually import upcoming bookking from a .csv file for new properties in {{#fas:cog}} (SETTINGS) PROPERTIES. For Booking.com, Airbnb and Expedia we have the option to automatically import all upcoming bookings. We recommend to use this method for these channels because for bookings imported directly from Booking.com we will then be able to automatically import changes. You can use this function when the channel manager is set up but not activated. The button is available in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->AIRBNB/BOOKING.COM/EXPEDIA. 17th May 2023 ---- '''<span style="color:#7bcbed;" >{{#fas:plus-square}} </span> New feature: Easy csv booking import for new properties
''' We have added an easier way to manually import upcoming bookking from a .csv file for new properties in {{#fas:cog}} (SETTINGS) PROPERTIES.
For Booking.com, Airbnb and Expedia we have the option to automatically import all upcoming bookings. We recommend to use this method for these channels because for bookings imported directly from Booking.com we will then be able to automatically import changes. You can use this function when the channel manager is set up but not activated. The button is available in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->AIRBNB/BOOKING.COM/EXPEDIA.
*Cancel a reservation because of a no-show, or if requested by a guest
Try it now - you will find the a "Report...." button on the "Details" tab of your Expedia bookkingsbookings.
20th April 2023
'''<span style="color:#7bcbed;“ >{{#fas:plus-square}} </span>New payment gateway: Borgun'''
Borgun is a payment gateway which is available in several countries including Croatia and Iceland. The connection is available in {{#fas:cog}} (SETTINGS) > PAYMENTS FROM GUESTS > PAYEMNT PAYMENT GATESWAY > BORGUN
18th December 2020
