Trigger tab
*Trigger Event = Before Check-in*Trigger Time = 365 days*Trigger Window = 365 days*Booking Status = Cancelled
Booking tab:
*Execution = One time only*Booking Status = No Change*Flag text = (enter the text you require)*Flag Colour = Set as required '''Example 8''' - Send an email or SMS to Guest when booking made more than 10 days in advance: Trigger tab:*Trigger Event = Check-in*Trigger Time = -365 days*Trigger Window = 355 days*Booking Status = All not cancelled Booking tab:*Execution = One time only*Booking Status = No Change Email tab: or SMS tab:*Update details as appropriate
== Troubleshooting ==