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If you have room types here and sell rooms individually at another channel or your own web site and want to sell them here as a "roomtype" with a quantity of more than one you You can use the this [[Combine_individual_rooms_into_a_roomtypeCombine_indivdual_properties_into_one_property_with_multiple_rooms|set up virtual rooomsmethod]]if you have a property with one hotel ID and three rooms for example on Booking.com or Expedia but a different Agoda hotel ID for each room on Agoda Homes
Agoda accepts following prices:
1. Rooms with a maximum of 2 guests: single price and double price. NO room price.
2. Rooms for 3 or more guests: a room price for the maximum capacity of the room optionally a single and a double price. If no single or double price a set the rooms price will also be applied to one or two guests.
Beds24 can send a <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Agoda do not allow single (1 person), double (2 guests) and room price which is will apply for the maximum occupancyunit Agoda Homes to have extra bed. You have the option If you use Agoda Homes you need to set a Extra bed price for an "Extra Bed" if this option is activated in Agoda = 0.
'''Important''': If you receive error messages from Agoda you will need to fix them immediately. Agoda will reject all updates if there is an error. The "Common Error" section below gives information on common errors and how to fix them.
'''Cannot set full rate when maximum occupancy is 2'''
Agoda must have the room set for double occupancy but Beds24 is sending a room price for more guests. Either set a double price in Beds24 remove the room prices or have Agoda set the room for a higher occupancy.
[[Category:Error Messages from Channels]]
[[Category:Set up Instructions]]
[[Category:Troubleshooting]]<div class="heading">Agoda and Agoda Homes</div> ''Synchronising Beds24.com This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AGODA and explains how the connection with Agodaor Agoda Homes works and how to set it up.com''
http://www.agoda.com
=== Capabilities ===
The connection will work for Agoda and AgodaHomes. [https://www.surveygizmo.com/s3/5166143/Beds24 Click here if you need an account with AgodaHomes].
*Beds24.com can export inventory.
*Beds24.com can export multiple rates.
*Importing cancellations can be disabled for individual bookings.
For details please [[Channel_Manager_Capabilities|click here]].
=== Limitations ===
'''Prices'''
*We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
*Beds24 can send a single (1 person), double (2 guests) and a room price which is will apply be applied for the maximum occupancy. You have the option to set a price for an "Extra Bed" if this option is activated in Agoda.
*Agoda can support more than one price per room for example to send prices for different minimum stays, meal options or refundable and non-refundable prices and can auto calculate child rates. See chapter "Multiple Rates" below.
*Agoda supports '''Per Occupancy Pricing''' **If you use rates 1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple rates with different occupancies can send on same rate plan. '''Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rates can not be sent. ''' **If you use daily prices the daily price will send including occupancy. Multiple occupancy prices can send on each rate plan. '''Extra person price will send.''' <div class="warning">{{#fas:exclamation-triangle}} Agoda will depreciate "Per Day Pricing" shortly. Please do NOT choose "Per Day Pricing" any more. </div>
'''Bookings'''
"Upsell Items" can not be exported.
'''Rooms and room types/ Agoda Homes''' If you have room types here and sell rooms individually at another channel or your own web site and want to sell them here as a "roomtype" with a quantity of more than one you can [[Combine_individual_rooms_into_a_roomtype|set up virtual roooms]].
== What you will need ==
===Beds24===
*Enter your Agoda hotel id. If you are using Agoda Homes and have multiple rooms in the property set the selector for "Set Hotel ID per" = Room*Set the currency. If you are using different currencies on Agoda and on Beds24 you can use the price multiplie multiplier (see below) [[Image:hotel-id-agoda.png|500px|link=]][[Media:hotel-id-agoda.png|view large]]
<embedvideo service="youtube">https://youtu.be/-SbeMMSk8wc</embedvideo>
Map Rooms:
*Select if your price model is "Per Day Pricing" or "Per Occupancy Pricing".
*Click on the "Get Code" link next to the room type id setting.
*Choose the Agoda room id you want to map to each Beds24 room and click on it.
*When the correct room id has copied to the room type id setting, click Save.
[[Image:agoda_room_mappingmap-room.png|500px|link=]][[Media:agoda_room_mappingmap-room.png|view large]] [[Image:map-room1.png|500px|link=]][[Media:map-room1.png|view large]]
Map Rates:
*Click on the "Get Code" link next to the rate plan id setting.
*When the correct rate plan id has copied to the rate plan id setting.
*Click SAVE
[[Image:agoda_standard_rate_mappingmap-rate.png|500px|link=]][[Media:agoda_standard_rate_mappingmap-rate.png|view large]]
*If applicable an Extra Beds Choose the price[[Image:agoda_extrabedstrategy your account is set to.png|500px|link=]][[Media:agoda_extrabed*You have the option to set a price for an "Extra Bed" if this option is activated in Agoda.png|view large]]
<span classstyle="circlecolor: #f3e504; font-size: 250%;" >Tip{{#fas:lightbulb}} </span> ''Click on the "View Actual Data" Button to check which prices and availability will send.'' Prices that had already been set in HRS be overridden but cannot be removed. If you need no prices for more occupancies talk to Agoda and ask them if have are sent from Beds24, no availability is sent, but the can set up additional rate Ids for youwhich originally was in HRS is displayed.
==Multiple Rates at Agoda==
Agoda can set up multiple rate plan ids for each room, each with pre-defined booking conditions. Beds24 can map a different Beds24 rate or offer to each Agoda rate. [[Setting_Prices_for_Booking_Channels#Mapping_channel_rate_codes|Please use these instructions]].
If you do not have the appropriate rate ids you need to request Agoda to add them. If you do not have the appropriate rate plan ids you need to request Agoda to add them.
== Price Multiplier ==
Example: *[CONVERT:IDR-EUR] will convert Indonesian Rupees to Euros.
Example: *[CONVERT:IDR-EUR][/]0.85 will convert Indonesian Rupees to Euros and send a price 85% of divides the normal price (iby 0.e. lowered 85 which raises it by circa 15%)
== Maximum number accepted bookings ==
== Activate ==
*Before you activate the connection you can view the live availability and prices that will be send using the "View actual data" button.
[[Image:actualdata.png|500px|link=]]
[[Media:actualdata.png|view large]]
*Tick "Inventory", "Prices" and "Bookings"
*Save
[[Image:agoda_activationactivate.png|500px|link=]][[Media:agoda_activationactivate.png|view large]] <div class="warning">{{#fas:exclamation-triangle}} If you receive error messages fyou will need to fix them immediately. The channel will reject all updates if there is an error. The "Common Error" section below gives information on common errors and how to fix them. </div>
New Bookings are imported. Modifications and cancellations to bookings are also imported.
The connection is working if you are not receiving error messages and the display in the channel is correct. If you are receiving error messages check in the "Common Errors" section why you are receiving the error and how to fix it.
== Updates and Changes==Changes to availability and prices will be instantly sent to the channel. Changes for settings for example minimum stays , the multiplier or number of rooms will send with the next update. Click on "Update" if you want to push them through instantly. == Manage Bookings=====Different Invoice Templates ===If you need a different invoice template for the bookings from this channel you can use the [[Invoicees|invoicee]] function. ===Charge Virtual Credit Cards ===Virtual cards can be set to be auto charged at the date they become valid. To use this option set "Auto Process Virtual Cards" = Yes Virtual cards can be set to be auto charged at the date they become valid. <div class="warning">{{#fas:exclamation-triangle}} This option is available for customers who use [[Stripe|Stripe]]. If you set "Virtual Cards" = Yes without Stripe activated the system will create a pending payment which can not be collected.</div> If you manually charge virtual credit cards please note that they can only be charged on the check-out date.
== Notes ==
Please check if your Agoda hotel ID is entered correctly. If it is please contact Agoda and ask them to check if you are connected to the Beds24.com channel manager.
'''Authentication failed. Invalid authentication /Invalid Property id or User not have permission to access Hotel.'''
Please check if your codes are entered correctly. If they are please contact Agoda and ask them to check if you are connected to the Beds24.com channel manager.
'''Invalid room type please check your room type ID'''
Please check your room type ids are correct and the connection is enabled.
'''Room: 00000000 does not exist for Property id: 00000'''
You are trying to update a room code which is not a valid Agoda room code. You can only update room codes which are available when you click on "Get Codes".
'''Cannot set Double rate because max occupancy is 1'''
'''Cannot set double rate when maximum occupancy less than 2 '''
Agoda must have the room set for single occupancy only and we are sending a double price. Either remove the double price or have Agoda set the room for a higher occupancy.
'''Cannot set full rate when maximum occupancy less than 3'''
Agoda must have the room set for double occupancy but Beds24 is sending a room price for more guests. Either set a double price in Beds24 remove the room prices or have Agoda set the room for a higher occupancy.
'''Cannot set Full full rate because max occupancy is 2'''
Agoda have the room set for a maximum of two people but Beds24 is sending a room price for more guests. Either set the max people for the room to two in Beds24 or have Agoda raise it to the same value as Beds24.
'''Cannot set Occupancy X rate because Max occupancy is Y '''
Agoda must have the room set for Y but Beds24 is sending a room price for more guests. Either reduce the occupancy level in Beds24 or have Agoda set the room for a higher occupancy.
'''Default rate: xxxx should be between xx and xxxx'''
A full occupancy rate is a price for 3 or more guests. Double rooms do not use full occupancy rates. Agoda expects the room to hold 3 or more guests and is expecting a price for 3 or more people. A common cause it that you have set the room for an occupancy of 2 in Beds24 but for a higher occupancy in Agoda.
'''Price provided not sufficient for Max occupancy = 3X, rate missing: Full rate''' Agoda expects the room to hold 3 or more up to X guests and is expecting a price for 3 or more peopleup to X guests. A Check that you have a price for the full occupancy. Another common cause it that you have set the room for an a certain occupancy of 2 in Beds24 but for a higher occupancy in Agoda.
'''Full Rate should be greater than Double Rate'''
'''Rate x00.00 cannot less than Minimum Rate xxx.00.'''
Agoda has set a minimum price limit for this rate. Either ask Agoda to lower the limit or raise the price in Beds24 to be at least as high as the limit.
'''Rate x00.00 should be between xxx.00.
Agoda has set a price limit for this rate. Either ask Agoda to change or remove the limit or change the price in Beds24 to be between the prices shown by Agoda.
'''Max extrabed has not been set, You cannot set the extrabed rate.'''
'''Rate plan: 0 does not exist for Property id: 00000'''
You are trying to update a code which is not a valid Agoda rate plan. You can only update rate plans which are available when you click on "Get Codes".
'''Requested currency: XXX does not match with Property currency: YYY '''
