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'''Important''': If you receive error messages from Agoda you will need to fix them immediately. Agoda will reject all updates if there is an error. The "Common Error" section below gives information on common errors and how to fix them.
[[Category:Error Messages from Channels]]
[[Category:Set up Instructions]]
[[Category:Troubleshooting]]<div class="heading">Agoda and Agoda Homes</div> ''Synchronising Beds24.com This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AGODA and explains how the connection with Agoda.com and or Agoda Homes''works and how to set it up.
http://www.agoda.com
*Agoda can support more than one price per room for example to send prices for different minimum stays, meal options or refundable and non-refundable prices and can auto calculate child rates. See chapter "Multiple Rates" below.
*Agoda supports '''Per Occupancy Pricing'''
**A price for each occupancy defined in Beds24 can be sent. If you use rates a price for Single (1 guest)person, Double (2 guests) person and a room price (will send. Room price will send for the number of guests you have defined in the specified occupancy. Multiple rates with different occupancies can send on same rate ) can be sentplan. If you have more than 3 occupancy levels you can set up additional rates '''Prices for each occupancy level "Extra Person", "Extra child" and map them discounts set in the "ChannelsDiscounts" tab of the raterates can not be sent. ''' **If you use daily prices with "Extra Person" prices the daily price will send including occupancy. Multiple occupancy prices for the different occupancies can send on each rate plan. '''Extra person price will be automatically calculatedsend. ''' Note<div class="warning">{{#fas: exclamation-triangle}} Agoda will depreciate "Per Day Pricing" shortly. Please do NOT choose "Per Day Pricing" any more. *Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rates can not be sent. </div>
'''Bookings'''
===Beds24===
*Enter your Agoda hotel id. If you are using Agoda Homes and have multiple rooms in the property set the selector for "Set Hotel ID per" = Room
*Set the currency. If you are using different currencies on Agoda and on Beds24 you can use the price multiplie multiplier (see below) [[Image:hotel-id-agoda.png|500px|link=]][[Media:hotel-id-agoda.png|view large]]
<embedvideo service="youtube">https://youtu.be/-SbeMMSk8wc</embedvideo>
*Choose the Agoda room id you want to map to each Beds24 room and click on it.
*When the correct room id has copied to the room type id setting, click Save.
[[Image:agoda_room_mappingmap-room.png|500px|link=]][[Media:agoda_room_mappingmap-room.png|view large]] [[Image:map-room1.png|500px|link=]][[Media:map-room1.png|view large]]
Map Rates:
*When the correct rate plan id has copied to the rate plan id setting.
*Click SAVE
[[Image:agoda_standard_rate_mappingmap-rate.png|500px|link=]][[Media:agoda_standard_rate_mappingmap-rate.png|view large]]
*Choose if you pricing model the price strategy your account is "per day" or "per occupancy" (see notes about "Prices" above")set to.
*You have the option to set a price for an "Extra Bed" if this option is activated in Agoda.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} Note: </span> Agoda do not allow single unit Agoda Homes to have extra bed. If you use Agoda Homes you need to set Extra bed price = 0.
<span classstyle="circlecolor: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} Tip</span> ''Click on the "View Actual Data" Button to check which prices and availability will send.'' Prices that had already been set in HRS be overridden but cannot be removed. If no prices have are sent from Beds24, no availability is sent, but the which originally was in HRS is displayed.
==Multiple Rates at Agoda==
== Activate ==
*Before you activate the connection you can view the live availability and prices that will be send using the "View actual data" button.
[[Image:actualdata.png|500px|link=]]
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*Tick "Inventory", "Prices" and "Bookings"
*Save
[[Image:agoda_activationactivate.png|500px|link=]][[Media:agoda_activationactivate.png|view large]] <div class="warning">{{#fas:exclamation-triangle}} If you receive error messages fyou will need to fix them immediately. The channel will reject all updates if there is an error. The "Common Error" section below gives information on common errors and how to fix them. </div>
New Bookings are imported. Modifications and cancellations to bookings are also imported.
The connection is working if you are not receiving error messages and the display in the channel is correct. If you are receiving error messages check in the "Common Errors" section why you are receiving the error and how to fix it.
== Updates and Changes==Changes to availability and prices will be instantly sent to the channel. Changes for settings for example minimum stays , the multiplier or number of rooms will send with the next update. Click on "Update" if you want to push them through instantly. == Manage Bookings=====Different Invoice Templates ===If you need a different invoice template for the bookings from this channel you can use the [[Invoicees|invoicee]] function. ===Charge Virtual Credit Cards ===Virtual cards can be set to be auto charged at the date they become valid. To use this option set "Auto Process Virtual Cards" = Yes Virtual cards can be set to be auto charged at the date they become valid. <div class="warning">{{#fas:exclamation-triangle}} This option is available for customers who use [[Stripe|Stripe]]. If you set "Virtual Cards" = Yes without Stripe activated the system will create a pending payment which can not be collected.</div> If you manually charge virtual credit cards please note that they can only be charged on the check-out date.
== Notes ==
Please check if your Agoda hotel ID is entered correctly. If it is please contact Agoda and ask them to check if you are connected to the Beds24.com channel manager.
'''Authentication failed. Invalid authentication /Invalid Property id or User not have permission to access Hotel.'''
Please check if your codes are entered correctly. If they are please contact Agoda and ask them to check if you are connected to the Beds24.com channel manager.
'''Cannot set full rate because max occupancy is 2'''
Agoda have the room set for a maximum of two people but Beds24 is sending a room price for more guests. Either set the max people for the room to two in Beds24 or have Agoda raise it to the same value as Beds24.
'''Cannot set Occupancy X rate because Max occupancy is Y '''
Agoda must have the room set for Y but Beds24 is sending a room price for more guests. Either reduce the occupancy level in Beds24 or have Agoda set the room for a higher occupancy.
'''Default rate: xxxx should be between xx and xxxx'''
A full occupancy rate is a price for 3 or more guests. Double rooms do not use full occupancy rates. Agoda expects the room to hold 3 or more guests and is expecting a price for 3 or more people. A common cause it that you have set the room for an occupancy of 2 in Beds24 but for a higher occupancy in Agoda.
'''Price provided not sufficient for Max occupancy = 3X, rate missing: Full rate''' Agoda expects the room to hold 3 or more up to X guests and is expecting a price for 3 or more peopleup to X guests. A Check that you have a price for the full occupancy. Another common cause it that you have set the room for an a certain occupancy of 2 in Beds24 but for a higher occupancy in Agoda.
'''Full Rate should be greater than Double Rate'''
