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Agoda.com

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[[Category:Channel Manager]]
[[Category:Error Messages from Channels]]
[[Category:Set up InstructionsTroubleshooting]]<div class="heading">Agoda and Agoda Homes</div> ''Synchronising Beds24.com This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > AGODA and explains how the connection with Agoda.com and or Agoda Homes''works and how to set it up.
http://www.agoda.com
*Agoda can support more than one price per room for example to send prices for different minimum stays, meal options or refundable and non-refundable prices and can auto calculate child rates. See chapter "Multiple Rates" below.
*Agoda supports '''Per Occupancy Pricing'''
**If you use rates Fixed Prices 1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple rates prices with different occupancies can send on same rate plan. '''Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rates Fixed Prices can not be sent.'''
**If you use daily prices the daily price will send including occupancy. Multiple occupancy prices can send on each rate plan. '''Extra person price will send.'''
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Agoda do not allow single unit Agoda Homes to have extra bed. If you use Agoda Homes you need to set Extra bed price = 0.
<span class="" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> <span style="font-weight: bold;" >Tip</span> ''Click on the "View Actual Data" Button to check which prices and availability will send.''Prices that had already been set in HRS be overridden but cannot be removed. If no prices have are sent from Beds24, no availability is sent, but the which originally was in HRS is displayed.
==Multiple Rates at Agoda==
== Price Multiplier ==
If you want to mark your prices up or down or need currency conversion you can add a multiplier to your prices, for example because of a different currency to your Beds24 currency, add a '''* ''' followed by the multiplier number to your hotel id.in the "Multiplier" field
For example a Hotel Id setting 123456Examples:*'''*1.23 ''' will multiply all prices by 1.23 sent for Hotel id 123456. (i.e. raised by 23%) .*Lower prices can be sent with a multiplier less than 1, i.e. 123456: '''*0.85 ''' will send a price 85% of the normal price (i.e. lowered by 15%). *To convert the price of bookings imported from the channel add a '''* after ''' AFTER the multiplier, for example 123456. '''*1.23* ''' will divide the price of the booking by 1.23. You *For currency conversion you can also use currency conversion template variablevariables. All currencies supported by the booking page currency selector can be used. Example: *[CONVERT:IDR-EUR] will convert Indonesian Rupees to Euros. Example: *'''*[CONVERT:IDR-EUR][/]0.85 ''' will convert Indonesian Rupees to Euros and divides the price by 0.85 which raises it by circa 15%
== Maximum number accepted bookings ==
[[Media:activate.png|view large]]
'''Important'''<div class="warning">{{#fas: exclamation-triangle}} If you receive error messages from Agoda you fyou will need to fix them immediately. Agoda The channel will reject all updates if there is an error. The "Common Error" section below gives information on common errors and how to fix them. </div>  
New Bookings are imported. Modifications and cancellations to bookings are also imported.
===Different Invoice Templates ===
If you need a different invoice template for the bookings from this channel you can use the [[Invoicees|invoicee]] function.
 
===Charge Virtual Credit Cards ===
Virtual cards can be set to be auto charged at the date they become valid. To use this option set "Auto Process Virtual Cards" = Yes
 
Virtual cards can be set to be auto charged at the date they become valid.
 
<div class="warning">{{#fas:exclamation-triangle}} This option is available for customers who use [[Stripe|Stripe]]. If you set "Virtual Cards" = Yes without Stripe activated the system will create a pending payment which can not be collected.</div>
 
If you manually charge virtual credit cards please note that they can only be charged on the check-out date.
== Notes ==
Please check if your Agoda hotel ID is entered correctly. If it is please contact Agoda and ask them to check if you are connected to the Beds24.com channel manager.
'''Authentication failed. Invalid authentication /Invalid Property id or User not have permission to access Hotel.'''
Please check if your codes are entered correctly. If they are please contact Agoda and ask them to check if you are connected to the Beds24.com channel manager.
'''Cannot set full rate because max occupancy is 2'''
Agoda have the room set for a maximum of two people but Beds24 is sending a room price for more guests. Either set the max people for the room to two in Beds24 or have Agoda raise it to the same value as Beds24.
 
'''Cannot set Occupancy X rate because Max occupancy is Y '''
Agoda must have the room set for Y but Beds24 is sending a room price for more guests. Either reduce the occupancy level in Beds24 or have Agoda set the room for a higher occupancy.
'''Default rate: xxxx should be between xx and xxxx'''
'''Rate plan: 0 does not exist for Property id: 00000'''
You are trying to update a code which is not a valid Agoda rate plan. You can only update rate plans which are available when you click on "Get Codes".
You have added a number which is not a valid Agoda rate id into the field in the "Channels" tab of a rate/daily price.
*Scroll to Rate id and click 'get codes' ensure you select a valid code from the list.
*Open your rates (Channel Tab) and make sure the correct Agoda rate id is selected from the 'get codes' list.
*Open your daily prices (Enable list) and make sure the correct Agoda rate id is selected from the 'get codes' list.
'''Requested currency: XXX does not match with Property currency: YYY '''

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