Agoda.com

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Revision as of 12:28, 12 January 2015 by Annette (talk | contribs)
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Synchronising Beds24.com with Agoda.com

http://www.agoda.com

Capabilities

  • Beds24.com can export inventory.
  • Beds24.com can export rates.
  • Beds24.com can import bookings.
  • Beds24.com can import booking cancellations.
  • Importing cancellations can be disabled for individual bookings.


Limitations

  • Your property must use the Agoda "Full Ocupancy" pricing model.
  • Only the default rate for each room can be updated.
  • Extra bed or Extra person prices are not supported.


What you will need

The Agoda.com hotel id code for your property. This number can be seen near the top right side of the screen in Agoda

The Agoda.com room id code for each room you want to synchronise.


Agoda.com

You need to contact Agoda and ask to be connected to the Beds24.com channel manager.

If you don't already have your room and hotel Id codes please ask your Agoda reperesentative to supply them.


Beds24.com

Enter your hotel and room id codes and select the desired functions (Inventory, Prices and Bookings).


Rates

Only rates with the Agoda channel enabled will be exported.

Single pricing can be exported from the rates "single" price value.

Double pricing can be exported from the rates "double" price value.

Room pricing can be exported from the rates "room" or "export" price value.

Rates can have a multiplier applied to prices if the Agoda currency is different to the Beds24 currency.

The multiplier is defined by adding a "*" symbol followed by the multiplier to the property code, for example 123456*1.234 means the property code is 123456 and the rate multiplier is 1.234


Price Rows

Daily price rows can be set to send as either single, double or room occupancy prices. Select the appropriate value in the Booking Rules >> Daily Prices menu.


Bookings

Bookings are only imported if the booked room has Booking Imports enabled


Common Errors

Any errors occuring during updates will be emailed to you with the error message as returned by Agoda. Below are common error messages and how to fix them.

Authentication failed. Invalid authentication or User not have permission to access Hotel.
Please check if your codes are entered correctly. If they are please contact Agoda and ask them to check if you are connected to the Beds24.com channel manager.
Available allotment (x) cannot greater than number of rooms (x)
This error means Beds24 is sending a quantity greater than you have listed on Agoda.
BrokenRules -  Please set extrabed rate
Agoda expects a price for an extra bed. Please log into your Agoda account and set the extrabed price there.
Invalid room type please check your room type ID
Please check your room type ids are correct and the connection is enabled.