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After the connection has been successfully set up you can import upcoming existing bookings from Airbnb and all new bookings will automatically import.
Inquiries and requests are only imported if you opt in to importing them. <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you import inquiries you should set "Bookings with Request Status to "Do not block the room" in {{#fas:cog}} (SETTINGS) > PROPERTIES > BOOKING RULES so the room does not get blocked in Airbnb. If you block the room Airbnb will lock it. In this case the inquiry will be imported with the status "Cancelled" so it can convert to a confirmed booking.
Airbnb collects the payment from your guest. Channel collect payments will be shown in the booking invoice if {{#fas:cog}} (SETTINGS) CHANNEL MANAGER under “Channel Collect Invoice” is set to import them. If you want to import the "Expected Payout amount" or the "Expected Payout and actual payment" from Airbnb you need to set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER under "Airbnb" "Invoice".
You can get communicate with Airbnb guest directly from Beds24. This function works for:
*Confirmed bookings
*EnquiriesInquiries/Requests - if you receive a message from a potential guest enquiring inquiring Beds24 will create a request booking. If the request turns into a confirmed booking the status will automatically change. If you want to automatically cancel requests which do not turn into confirmed bookings you can set up an [[Auto_Actions|Auto Action]] to automatically cancel the booking after a certain period.
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you import enquiries inquiries you should set "Bookings with Request Status to "Do not block the room" in {{#fas:cog}} (SETTINGS) >PROPERTIES > BOOKING RULES so the room does not get blocked in Airbnb. If you block the room Airbnb will lock it. In this case the enquiry inquiry will be imported with the status "Cancelled" so it can convert to a confirmed booking.
You can view all messages from the "API Messages" component on the DASHBOARD and individual communication from the "API Messages" tab in the booking. You and your guests will see the messages in Airbnb.
If your check-in starts at a certain time and the end is flexible set 'Check-in end' to the same time or earlier than 'Check-in start'. This will work with all times except for 01:00 and 02:00 in the morning.
==House Rules and Children==
*Airbnb counts children 2-12 years as guests.
*Infants from 0-2 years are not counted as guests.
By default children are allowed.
To disallow children and/or infants use the feature codes for children not allowed/infants not allowed or adults only.
If you do not allow children and/or infants Airbnb requires a textual explanation. You can add this in
SETTINGS-> CHANNEL MANAGER-> AIRBNB.COM-> SPECIFIC CONTENT "Custom". [[Setting/custom|More information]].
For house rules you can optionally add a textual description. The house rules plus (if you want to send) their descriptions can be entered in SETTINGS-> CHANNEL MANAGER-> AIRBNB.COM-> SPECIFIC CONTENT "Custom".
==Airbnb specific content ==
