2,864
edits
Changes
Jump to navigation
Jump to search
=== Send Emails/Message/SMS to guests ===
Message API messages will be shown in the message tab of the booking and in the Channel Message centre. Currently this is only available for Booking.com and Airbnb.
<div class="mw-collapsible mw-collapsed">
*Booking Status = Cancelled
Message tab: For channels using the Message API, then enter the text in the Plain text box, for emails enter the text in the HTML box. *Trigger Action '''Send Message''' = AutoBooking API/Smart Email If the "Mail & Actions" tab contains a "real" Email address the message is sent to the guests Email address. If only a masked Email address is available the message sends via the channels API messaging systems if possible. If no connection to a messaging system is available the message will send to the Email address from the "Mail & Actions" tab of the Email. *Send '''Email = Guest Subject''' - enter the subject for your Guests *'''Plain Text Box''' - will send to channels using Message API Message Text :- enter the text you wish to send to your guests include URL, you can set a value/percentage or full amount. [[Template_Variables| see here]]
<span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If you are using deposit collection make sure you set SETTINGS->PAYMENTS->PAYMENT COLLECTION "Non Payment Booking Status" = Request.
