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Auto Actions

829 bytes added, 11:20, 5 January 2022
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To send an automated Email to the guest then they can check you/the cleaner have to add a unitstatus unit status to the room when it is ready. In this example we used the unit status clean
'''Trigger tab:'''
*Trigger Event = Checkin
*Trigger Time = Immediate
*Template Variable = [UNITSTATUS1] Contains = clean
'''Message tab: '''
*Send Email = Guest API/Smart Email (or one of the other options)
*EMail Subject = Enter the appropriate details
*Email Text = Your text.
If the "Mail & Actions" tab contains a "real" Email address the message is sent to the guests Email address. If only a masked Email address is available the message sends via the channels API messaging systems if possible.
 
If no connection to a messaging system is available the message will send to the Email address from the "Mail & Actions" tab of the Email.
 
*Email Subject - enter the subject for your Guests
 
*Plain text box - will send to channels using Message API
 
Message Text :- enter the text you wish to send to your guests. Template variables can be used [[Template_Variables| see here]]
 
*HTML box - Email will be sent
 
Email Text :- It is possible to use the same details as in the Plain Text box above. Template variables can be used [[Template_Variables| see here]]
 
*Attachment :- if you want to send a Booking/Invoice template you can select from the drop down list.
Other files can not be attached. We recommend you use a link to a file you upload to your web site.
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