Changes

An Auto Action is an action which can be programmed This page explains what to occur at a time relative do when you see "You don't have permission to the booking being made, check in date or check out dateaccess control2.php on this server'

The action can be a pre-canned email sent to This error message shows when something in your content triggering the guest or a fixed email address or a change to booking informationfirewall. Click on "Edit" to modify an existing auto action or on "Create New Action" to set up a new auto action:

The auto actions will appear on Try adding the MAIL tab of each booking where the email can be sent manually. If content bit by bit until you are using your own mail server for outgoing mail the Booking and Invoice actions will also be applied before sending the mail. == Trigger ==Set when the action happens and what it applies to.== Email ==Go to Email to create or modify a prepared Email template. Templates can contain [[Template Variables]] to include information specific to the booking in the Email, for example find the guests name or item causing the arrival dateproblem.

*To send Emails automatically you need Often it is a script or HTML item that appears to set up your outgoing Email address the firewall as a possible hacking attack.It can also be something that looks innocent like a combination of numbers and words like "and" or "or" that hackers often use in SETTINGS -> ACCOUNT -> OUTGOING EMAILsql injection attacks.

*To send Emails manually open a booking and go to the MAIL tab. Manual Emails will open in your normal email program on your computer. You may send it as is or edit it before sending. Some systems have a limit of about 2000 characters for this form of email generation. If the email will not open try reducing the amount of text. If Auto Action Emails are send automatically they are send through your Email server. You should see this on your server. Whether you see it in your Sent box or not depends on your Email program. If Auto Action Emails are sent manually via a link in the "Email Templates" list in the booking Beds24 will first try to send through your Email server. You should see this on your server. Whether you see it in your Sent box or not depends on your Email program. If this does not work it will pop and send through your desktop. In this case you will see it in your Sent box.== SMS ==You can automatically send SMS messages. Please note that a fee per SMS message applies if this function is activated.== Booking ==Go to Booking to set up an auto action which modifies something in the booking. '''Example 1''' - Automatically change the status of all "Request" bookings to "Cancelled" after three days: Trigger tab*Trigger Event = After Booking*Time Offset = 3 days*Booking Status = Request Booking tab:*Execution = One time only*Booking Status = Cancelled '''Example 2''' - Automatically change the status of all bookings which have been imported from Ical to "Request" : Trigger tab:*Trigger Event = After Booking*Time Offset = Immediate*Booking Source = Ical Import (1, 2, 3) Booking tab:*Execution = One time only*Booking Status = Request Booking changes are applied before the mail is sent. '''Example 3''' - Automatically set a flag for a booking coming from a certain channel" : Trigger tab:*Trigger Event = After Booking*Time Offset = Immediate*Booking Source = Booking.com (for example) Booking tab:*Execution = One time only*Flag Text = The text you want to display*Flag Colour - choose the flag colour Booking changes are applied before the mail is sent so that the flag template variable can be reflected in the email.  == Invoice ==Click on Invoice to automatically add invoice items. Invoice changes are applied before the mail is sent. == Troubleshooting == If Auto Actions do not send: *Is your outgoing Email address working? Go to SETTINGS->ACCOUNT->OUTGOING EMAIL and click on "Send Test Email". *Is your Auto Action set to send automatically? *Is the guests Email address valid ("Mails" tab of the booking)? *Is the booking set to allow automatic Emails ("Mails" tab of the booking)? *Do all trigger events apply to the booking?   '''You don't have permission to access control2.php on this server''' error message, when the save button is clicked It is most likely something in your content triggering the firewall. Try adding the content bit by bit until you find the item causing the problem. Often it is a script or HTML item that appears to the firewall as a possible hacking attack. It can also be something that looks innocent like a combination of numbers and words like "and" or "or" that hackers often use in sql injection attacks. Once you find the item causing the problem, try rewording it.Use only You can nly use valid HTML without and scripts . Scripts or meta tagscan not be used.