2,902
edits
Changes
Jump to navigation
Jump to search
Auto actions have one or more trigger conditions and one or more actions. They can be triggered on a number of different conditions, like property, time or booking related conditions. Actions can be to send pre-drafted emails or SMS, change booking or invoice information or run webhooks.
Template variables provide great flexibility when creating/managing the Auto Actions. Setup one Auto Action to trigger on multiple/all properties /rooms with the property specific details, using the Template Variables[[Template Variables]]. This removes the need to duplicate your auto actions for each Property.Reducing the ongoing management, multiple copies of the same auto action will require you to edit/modify each auto action rather than update one auto action. Using 'Group Keywords' you can refine the triggers in the Auto Action to include/exclude properties if the purpose/message in the Auto action needs to be different.
Go to {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT -> AUTO ACTION and click on "Edit" to modify an existing auto action or on "Create New Action" to set up a new auto action.
