17,090
edits
Changes
Jump to navigation
Jump to search
'''Code 121 - Accommodation not contracted1) Login to Booking. Hotel could not be added com and go to legal entity with id xxxACCOUNT->CHANNEL MANAGER. Legal entityxxx is If you do not allowed to add properties in country: YZ. Please see this option contact your account manager''' Contact Booking.com support and have all countries tell them you are activ in want to your Partner Card (LEID) use a channel manager
= Import Properties or Rooms from Booking.com (COMING SOON2) =<div style="display:none">== Import a Property which is not in Beds24==Click on "Manage Content" the Start button and then on "Import from Booking.com" search for the property and rooms you want to importBEDS24.
This will create a new property and rooms in Beds24<embedvideo service="youtube">https://youtu. The Booking.com hotel and room IDs will be automatically added to the channel manager settings. /VYzWI-PDVYk</embedvideo>
Please note that Booking.com will not send all content (for example pictures are not sent3) Complete the rest of the on screen instructions and make sure you can check what Booking.com sent when you click on the "View select a two-way connection and content sent to Booking.com" link so you can see which information needs to be set up in Beds24.
== Import Rooms to 4) When ready you will receive a Property which is already connected ==If you have created new rooms in notification from Booking.com, to an existing Hotel ID you will need to import them in to Beds24 and then and map them.
#Set the proeprty offline.
''This page explains how to create new accounts, properties and rooms on Booking.com directly from Beds24.''
'''This function is in beta testingnew. Send us a support ticket if you want to create a Booking.com Account Please report any issues or send a property from Beds24 to Booking.comfeedback.'''
=Minimum Requirements=
# Information which credit cards are accepted.
# You need a cancellation policy.
# If you need a licence license number you need to enter it in Beds24 so we can send it.
= Rate Plans and Prices =
One rate plan is created. The rate ID gets auto populated in SETTINGS->CHANNEL MANAGER->BOOKING.COM.
If you need more rate plans for example a for different occupancies, a non-refundable rate or your rate plan contains meals you can add these create additional rate plans in your [[Booking.com extranetcom_XML:_Create_Booking.com_Rate_Plans_in_Beds24|SETTINGS->CHANNEL MANAGER->BOOKING.COM->MANAGE RATE PLANS]].
Rates and Daily Prices in which "Booking.com" is ticked will send.
= Limitations=
*Descriptions can can not be sent to Booking.com. They will create descriptios descriptions for you.
*Extra fees and taxes can not be included in the accommodation price.
*Following information can not be sent. You need to add them direclty directly in you Booking.com extranet. If you need assistance ask support how to do this.
**"Nearest" features
**Extra bed options
##Click on the "Property" button next to the property and select "Check Status". Properties with status “XML Ready to Open” will automatically be opened within 24 hours.
'''NOTE''': To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com account and change the connection type. Then try again.
==Create a new Booking.com account from Beds24==
##To open the property click on the "Property" button next to the property and select "Open Property".
##Click on the "Property" button next to the property and select "Check Status". Properties with status “XML Ready to Open” will automatically be opened within 24 hours.
'''NOTE''': To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com accoun tand change the connection type. Then try again.
==Content Setup==
Pictures activated for the property or room in SETTINGS->BOOKING PAGE->PICTURES will be sent.
Booking.com requires tags. Tags will be extracted from the English language "Captions" which you can apply/change in the picture settings: Settings > Booking Page > Pictures Click on the green button 'Manage' to get to the section where you can edit the caption. ===License, Type of Residence, Property managed by (rentals only)===For some regions licences are mandatory. Property licences need to be entered in SETTINGS->PROPERTIES->DESCRIPTION. If your location requires a license per room you can set this in SETTINGS-CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM CONTENT in "Custom". Defaults are *Property managed by: Professional company. If the property is managed by a private person you can set this in SETTINGS-CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM CONTENT in "Custom". *Type of residence: other. If the type of residence is primary or secondary you can set this in SETTINGS-CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM CONTENT in "Custom".
===Star Rating (hotels only)===
If you have a starrating you can add it in SETTINGS-CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM CONTENT in "Custom".
= Common Errors =
'''Code 497 - Authorization error. Access denied while trying to update hotel xyz'''
The property is not activated for the use of the content API. Log into your Booking.com account, cancel the connection with Beds24 then request a new one which includes the content API.
'''No availability pushed'''
'''Invalid phone number'''
Check that your phone number has a country code and that the country code is separated by a blank sprace space from the rest of the number.
'''CityName: Property content is required'''
'''PropertyLicenseNumber is mandatory for this location'''
Enter your licence number in SETTNGSSETTINGS->PROPERTIES->DESCRIPTION. '''Code 121 - Accommodation not contracted. Hotel could not be added to legal entity with id xxx. Legal entity xxx is not allowed to add properties in country: YZ. Please contact your account manager''' Contact Booking.com support and have all countries you are active in to your Partner Card (LEID) '''Code 733 - Property has pending photo requests Please ensure you have added a Caption to each of your pictures. SETTINGS-> BOOKING PAGE -> PICTURES , click MANAGE and then enter the Caption. If the error still occurs after a couple of hours your pictures are stuck at Booking.coms end. Contact Booking.com support and ask them to push the pictures. '''This SPO Hotel has not given invoice details or signed contract''' You need to finalize your contractual relations with Booking.com. Check the messages from Booking.com for instructions. If you are not sure what exactly Booking.com expects you to do contract Booking.com support. = Import Properties from Booking.com =You can create a new property and rooms in Beds24 from a property in Booking.com. The Booking.com hotel and room IDs will be automatically added to the channel manager settings. == 1. Initiate the XML connection in Booking.com ==Initiate the XML connection from the property menu within the booking.com extranet and then do the Beds24 setup.
'''IMPORTANT:''' DO NOT confirm the connection in Booking.com until you perform the next step in Beds24. == 2. In Beds24 ==To access the settings one of the propeties in Beds24 needs to be activated for Booking.com. If you already have one or more properties in Beds24 connected to Booking.com you can skip 1 and 5.#If you do not have an active connection for another property you can activate the menus, by ticking "Inventory and Prices". #Click on "Manage Content" and .#Select "Import Property".#Enter the Booking.com hotel ID of the property you want to import then click on "Import from Booking.com" -#If you did not have an active connection for another property untick "Inventory and Prices" or Bookings for the property you had activated. (see first point above) #Check that your prices imported properly.#Click on the "View Actual Data" Button to check which prices and availability will send to Booking.com. Please note that Booking.com will not send all content (for example pictures are not sent) you can check what Booking.com sent when you click on the "View content sent to Booking.com" link so you can see which information needs to be set up in Beds24. == 3. Confirm the room connection in Booking.com ==When import and prices are correct you want can confirm the connection in Booking.com. [[Image:bookingconfirm.png|450px|link=]][[Media:bookingconfirm.png|view large]] Beds24 will now automatically update prices and availability and import bookings. == 4. Import content and existing bookings from Booking.com==*Click on "Manage Content".*Click on "Property" and select "Import from Booking.com"*Go back to SETTINGS->CHANNEL MANAGER->BOOKING.COM and click on the the "Import existing bookings" button to importbookings which for future dates.
=Update Content to Booking.com=
If you want to change content from Beds24 in Booking.com:
#Click on the "View content sent to Booking.com" link to see what will send.
#Click on the "Manage Content" button.
#Click "Property" to update the content for the property or on "Room" to update the content for the room. Then select "Update at Booking.com".
'''NOTE:''' All existing content, manuell manual changes or additions you entered directly in Booking.com will be overridden when you click "Update at Booking.com". </div>
=Disconnect=
*Unticking "Inventory and Prices" and "Bookings" will stop Beds24 sending data to Booking.com. This will not remove the data from Booking.com and it will still be bookable.
