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[[Category:Booking.com]]
[[Category:Set up Instructions]]
[[Category:Channel Manager]]
[[Category:Troubleshooting]]
<div class="heading">Booking.com: Create new accounts, properties and rooms</div>
This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT and explains how to create new accounts, properties and rooms on Booking.com directly from Beds24.
''This page explains how Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions]] if you want to create new accounts, import properties and rooms on from Booking.com directly from to Beds24.''   '''This function is new. Please report any issues or feedback.'''
=Minimum Requirements=
Rates and Daily Prices in which "Booking.com" is ticked will send.
<span class="circle" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} Tip</span> '' Click on the "View Actual Data" Button to check which prices and availability will send.''
For information on advanced price options click [[Booking.com_XML:_Synchronise_bookings_prices_availability|here]].
When your content meets yours and Booking.coms requirement you can push your property and rooms.
<span classstyle="circle" color:#fe746c;“ >{{#fas:exclamation-triangle}} Note </span> Make sure your property address, latitude and longitude are correct because this can not be changed later.
==If you manage more than one property in a Booking.com account ==
##Click on the "Property" button next to the property and select "Send to Booking.com Account xxx" to create a property.
##If you see errors fix them. When you see "Success" you can send your rooms.
##Click on the "Room" button next to the room and select "Get allowed room names". An English room name is mandatory. You can have a room name in a local language as well. Double check your room uses one of these names. If not you can set a specific name just for Booking.com in SETTINGS>CHANNEL MANAGER>BOOKING.COM>SPECIFIC ROOM CONTENT.
##Click on the "Room" button next to the room and select "Create at Booking.com" to create the room.
##If you see errors fix them. When you see "Success" the room was sent.
##Click on the "Property" button next to the property and select "Check Status". Properties with status “XML Ready to Open” will automatically be opened within 24 hours.
'''NOTE'''<span style=color: #fe746c;“ >{{#fas:exclamation-triangle}} </span> To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com account and change the connection type. Then try again.
==Create a new Booking.com account from Beds24==
##Click on the "Property" button next to the property and select "Check Status". Properties with status “XML Ready to Open” will automatically be opened within 24 hours.
'''NOTE'''<span style=color: #fe746c;“ >{{#fas:exclamation-triangle}} </span> To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com accoun tand change the connection type. Then try again.
==Content Setup==
*Criteria which only applies to one room should be entered in the room.
'''NOTE<span style=color:''' #fe746c;“ >{{#fas:exclamation-triangle}} </span> Set up bedrooms and bathroom either in the property OR the room. If you set them up in both you will double them up.
*Close the pop up and then press SAVE.
If your a bedroom as has an ensuite bathroom you can add this manaully. Example for a bedroom with a king bed and an ensuite: BEDROOM BED_KING ENSUITE
If you want to send additional bathroom features you can add these manually:
The card types you have ticked in SETTINGS->PAYMENTS->CREDIT CARD COLLECTION will be sent as accepted payments to Booking.com. I you have not ticked any "Chash only" will be sent.
'''NOTE<span class="" style="color:''' #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Details about CVC and card details being sent to Beds24 need to be set in your Booking.com extranet. If required ask Booking.com support to assist you.
===Amenities===
'''NOTE<span style=color:''' #fe746c;“ >{{#fas:exclamation-triangle}} </span> Booking.coms amenities are not identical with the features Beds24 offers under "Features". You can manually add Booking.com speceific amenities. For more information see "All feature codes" below.
===Pictures===
= Common Errors =
 
'''Code 497 - Authorization error. Access denied while trying to update hotel xyz'''
The property is not activated for the use of the content API. Log into your Booking.com account, cancel the connection with Beds24 then request a new one which includes the content API.
Go to SETTINGS->CHANNEL MANAGER->BOOKING.COM and click on "View Actual Data". If the prices and availability you see there are correct click UPDATE. Allow your update to be processed then open the room again.
'''Invalid phone numberCode 150 - Changes are not permitted. This is because property 5587283 has status Open / bookable. Please contact your account manager if you want to modify latitude, longitude, property name, address''' Some changes Check that your phone number has a country code and that (i.e. location or language) are not allowed by Booking.com when the country code property is separated by a blank space from the rest of the numberopen/bookable. Contact Booking '''CityName: Property content is required''' Complete your contact details in SETTINGS->PROPERTIES->DESCRIPTIONcom support if you need to make such changes.
'''PostalCode: Property content is requiredHotel has non-Latin characters in name ''' Complete Adjust your contact details in SETTINGS->PROPERTIES->DESCRIPTIONproperty name to contain only latin letters and numbers.
'''xx not allowed as room name'''
You need to use a generic one of the room namenames Booking. com alows Click on the "Room" button next to the room and select "Get allowed room names".
'''PropertyLicenseNumber Invalid phone number / The phone number (number) is mandatory not valid for this locationinternational calling''' Enter Check that your licence phone number has a country code and that the country code is separated by a blank space from the rest of the number in SETTINGS->PROPERTIES->DESCRIPTION.
'''Code 121 - Accommodation not contracted. Hotel could not be added to legal entity with id xxx. Legal entity xxx is not allowed to add properties in country: YZ. Please contact your account managerNo hotel facilities defined ''' Contact BookingGo to SETTINGS->PROPERTIES->DESCRIPTION and add features.com support and have all countries you are active in to your Partner Card (LEID)
''''No resolvable address is specified'''Code 733 - Property has pending photo requests Please ensure you have added a Caption to each of Booking.com considers your picturesaddress invalid. Update your address in SETTINGS-> BOOKING PAGE PROPERTIES-> PICTURES , click MANAGE and then enter the Caption. If the error still occurs after a couple of hours your pictures are stuck at Booking.coms end. Contact Booking.com support and ask them to push the picturesDESCRIPTION.
'''This SPO Hotel has not given invoice details or signed contractNo contacts specified''' You need to finalize your contractual relations with Booking.com. Check the messages from Booking.com for instructions. If you are not sure what exactly Booking.com expects you to do contract Booking.com supportAdd a contact in in SETTINGS->PROPERTIES->DESCRIPTION.
'''No Products defined ''' '''No rates defined ''' '''No rooms activeInvalid checkin/checkout''' Check if you have sent rooms. = Import Properties from Booking.com =You can create a new property and rooms in Beds24 from a property in Booking.com. The Booking.com hotel and room IDs will be automatically added to that the channel manager settings. == 1. Initiate the XML connection formats for Check-in Booking.com ==Initiate the XML connection from the property menu within the booking.com extranet and then do the Beds24 setupCheck-out are correct.
1) Login to Booking.com and go to ACCOUNT '''Property has no licence number / PropertyLicenseNumber is mandatory for this location''' Enter your licence number in SETTINGS->PROPERTIES->CHANNEL MANAGER. If you do not see this option contact BookingDESCRIPTION.com and tell them you want to use a channel manager
2) Click the Start button and search '''duplicates for BEDS24room name''' Booking.com allows every room name to be used only once. If you have a room type in Booking.com but individual rooms in Beds24 you can use [[Combine_individual_rooms_into_a_roomtype|set up virtual rooms]].
<embedvideo service="youtube">https://youtu '''Room name does not correspond to Room Type ''' Booking.com does not allow the room name you have chosen for the selected room type. Change either the room name or the room type.be/VYzWI-PDVYk</embedvideo>
3) Complete the rest '''Invalid occupancy for this room type ''' The number of guest set for this room is not allowed to the on screen instructions and make sure you select a two-way connection and contentchosen room type.
4 '''Room (room_id) When ready does not have kitchen or kitchenette ''' The room type you will receive have specified room should have a notification from Bookingkitchen or kitchenette.comGo to SETTINGS->PROPERTIES->ROOMS->SETUP and add it under "Features".
'''IMPORTANT:No defined facilities for specified room''' DO NOT confirm the connection in Booking.com until you perform the next step in Beds24. If you confirm the connection Booking.com will remove Go to SETTINGS->PROPERTIES->ROOMS->SETUP and add your prices and we will not be able to import themfacilities under "Features".
== 2. In Beds24 == '''No photos uploaded for specified room'''#Click on "Manage Content".#Select "Import New Property from Booking.com".#Enter the Booking.com hotel ID of the property you want to import then click on "Import from Booking.com".#Check that your prices imported properly.#Click on the "View Actual Data" Button Go to check which prices SETTINGS->BOOKING PAGE->PICTURES and availability will send to Booking.comadd pictures.
'''Code 733 - Property has pending photo requests
Please ensure you have added a Caption to each of your pictures. SETTINGS-> BOOKING PAGE -> PICTURES , click MANAGE and then enter the Caption. If the error still occurs after a couple of hours your pictures are stuck at Booking.coms end. Contact Booking.com support and ask them to push the pictures.
Please note that at this stage Booking.com will not send all content (for example pictures are not sent) you can check what Booking.com sent when you click on the "View content sent to Booking.com" link so you can see which information needs to be set up in Beds24.
== 3 '''Code 121 - Accommodation not contracted. Confirm the connection Hotel could not be added to legal entity with id xxx. Legal entity xxx is not allowed to add properties in country: YZ. Please contact your account manager''' Contact Booking.com ==When import support and prices have all countries you are correct you can confirm the connection active in Booking.com.to your Partner Card (LEID)
[[Image:bookingconfirm '''This SPO Hotel has not given invoice details or signed contract''' You need to finalize your contractual relations with Booking.com. Check the messages from Booking.png|450px|link=]][[Media:bookingconfirmcom for instructions. If you are not sure what exactly Booking.com expects you to do contract Booking.com support.png|view large]]
Beds24 will now automatically update prices and availability and import bookings. '''No Products defined ''' '''No rates defined ''' '''No rooms active'''== 4. Import content and existing bookings from Booking.com==*Click on "Manage Content".*Click on "Property" and select "Import from Booking.com"*Go back to SETTINGS->CHANNEL MANAGER->BOOKING.COM and click on the the "Import existing bookings" button to import bookings which for future datesCheck if you have sent rooms.
=Update Content to Booking.com=
#Click on the "View content sent to Booking.com" link to see what will send.
#Click Go back to SETTINGS->CHANNEL MANAGER->BOOKING.COM and click on the "Manage Content" button.
#Click "Property" to update the content for the property or on "Room" to update the content for the room. Then select "Update at Booking.com".
<span div class="circlewarning" >{{#fas:exclamation-triangle}} Note </span> Click on the "View content sent to Booking.com" link to check what will send. All existing content, manual changes or additions you entered directly in Booking.com will be overridden when you click "Update at Booking.com".</div>
=Disconnect=
*To close a property on Booking.com click on the "Manage Content" button then click on the "..." button next to the property and select "Close Property"
*To completely disconnect the channel manager please log into your Booking.com extranet and click on the Account icon in the top right-hand corner. Select Channel Manager from the drop-down menu. Click the Deactivate button to cancel the connection to Beds24.
 
= All Feature codes =
AIRPORT_SHUTTLE
 
CLEANING_ENHANCED
CLEANING_INCLUDED
 
CLEANING_DISINFECTANT
CONCIERGE
SHOE_SHINE
NEWSPAPER  CHECK_IN_OUT_SELF
EXPRESS_CHECK_IN_OUT
MINIATURE_GOLF
 
WATER_PARKS
CHILDREN_WELCOME
 
CHILDREN_CLUB
 
FAMILY_ROOMS
PLAYGROUND
SAFE
SAFE_LARGE  CO_DETECTOR SMOKE_DETECTOR FIRST_AID_KIT

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