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''This page explains how Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions]] if you want to create new accounts, import properties and rooms on from Booking.com directly from to Beds24.'' '''This function is new. Please report any issues or feedback.'''
<span class="circle" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} Tip</span> '' Click on the "View Actual Data" Button to check which prices and availability will send.''
<span classstyle="circle" color:#fe746c;“ >{{#fas:exclamation-triangle}} Note </span> Make sure your property address, latitude and longitude are correct because this can not be changed later.
'''NOTE'''<span style=color: #fe746c;“ >{{#fas:exclamation-triangle}} </span> To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com account and change the connection type. Then try again.
'''NOTE'''<span style=color: #fe746c;“ >{{#fas:exclamation-triangle}} </span> To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com accoun tand change the connection type. Then try again. ==Check how your property performs on Booking==You can access your property score on Booking.com and suggestions on how to improve your properties performance. *Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > MANAGE CONTENT*Click on the "Property" button next to the property and select "Check Status"
'''NOTE<span style=color:''' #fe746c;“ >{{#fas:exclamation-triangle}} </span> Set up bedrooms and bathroom either in the property OR the room. If you set them up in both you will double them up.
If your a bedroom as has an ensuite bathroom you can add this manaully. Example for a bedroom with a king bed and an ensuite: BEDROOM BED_KING ENSUITE
'''NOTE<span class="" style="color:''' #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Details about CVC and card details being sent to Beds24 need to be set in your Booking.com extranet. If required ask Booking.com support to assist you.
'''NOTE<span style=color:''' #fe746c;“ >{{#fas:exclamation-triangle}} </span> Booking.coms amenities are not identical with the features Beds24 offers under "Features". You can manually add Booking.com speceific amenities. For more information see "All feature codes" below.
Settings {{#fas:cog}} (SETTINGS) BOOKING PAGE > Booking Page > PicturesPICTURES
'''PostalCode: Property content is requiredHotel has non-Latin characters in name ''' Complete Adjust your contact details in SETTINGS->PROPERTIES->DESCRIPTIONproperty name to contain only latin letters and numbers.
''''No resolvable address is specified'''Code 733 - Property has pending photo requests Please ensure you have added a Caption to each of Booking.com considers your picturesaddress invalid. Update your address in {{#fas:cog}} (SETTINGS-> BOOKING PAGE -) PROPERTIES > PICTURES , click MANAGE and then enter the Caption. If the error still occurs after a couple of hours your pictures are stuck at Booking.coms end. Contact Booking.com support and ask them to push the picturesDESCRIPTION .
1 '''Property has no licence number / PropertyLicenseNumber is mandatory for this location''' Enter your licence number in {{#fas:cog}} (SETTINGS) Login to Booking.com and go to ACCOUNT-PROPERTIES >CHANNEL MANAGER. If you do not see this option contact BookingDESCRIPTION .com and tell them you want to use a channel manager
2) Click the Start button and search '''duplicates for BEDS24room name''' Booking.com allows every room name to be used only once. If you have a room type in Booking.com but individual rooms in Beds24 you can use [[Combine_individual_rooms_into_a_roomtype|set up virtual rooms]].
<embedvideo service="youtube">https://youtu '''Room name does not correspond to Room Type ''' Booking.com does not allow the room name you have chosen for the selected room type. Change either the room name or the room type.be/VYzWI-PDVYk</embedvideo>
3) Complete the rest '''Invalid occupancy for this room type ''' The number of guest set for this room is not allowed to the on screen instructions and make sure you select a two-way connection and contentchosen room type.
4 '''Room (room_id) When ready does not have kitchen or kitchenette ''' The room type you will receive have specified room should have a notification from Bookingkitchen or kitchenette.comGo to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS >SETUP and add it under "Features".
'''IMPORTANT:No defined facilities for specified room''' DO NOT confirm the connection in Booking.com until you perform the next step in Beds24. If you confirm the connection Booking.com will remove Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS >SETUP and add your prices and we will not be able to import themfacilities under "Features".
== 2. In Beds24 == '''No photos uploaded for specified room'''#Click on "Manage Content".#Select "Import New Property from Booking.com".#Enter the Booking.com hotel ID of the property you want Go to import then click on "Import from Booking.com".{{#Check that your prices imported properly.#Click on the "View Actual Data" Button to check which prices fas:cog}} (SETTINGS) PROPERTIES > BOOKING ENGINE > PICTURES and availability will send to Booking.comadd pictures.
Please note that at '''Code 733 - Error when adding hotel to legal entity: Can not add this stage hotel to group contract as partner has no contract for XY''' Contact Booking.com will not send support and have all content countries you are active in to your Partner Card (for example pictures are not sentLEID) you can check what Booking.com sent when you click on the "View content sent to Booking.com" link so you can see which information needs to be set up in Beds24.
== 3 '''Code 121 - Accommodation not contracted. Confirm the connection Hotel could not be added to legal entity with id xxx. Legal entity xxx is not allowed to add properties in country: YZ. Please contact your account manager''' Contact Booking.com ==When import support and prices have all countries you are correct you can confirm the connection active in Booking.com.to your Partner Card (LEID)
[[Image:bookingconfirm '''This SPO Hotel has not given invoice details or signed contract''' You need to finalize your contractual relations with Booking.com. Check the messages from Booking.png|450px|link=]][[Media:bookingconfirmcom for instructions. If you are not sure what exactly Booking.com expects you to do contract Booking.com support.png|view large]]
Booking.com will remove your prices and Beds24 will now automatically update prices, availability and import bookings. '''No Products defined ''' '''No rates defined ''' '''No rooms active'''== 4. Import content and existing bookings from Booking.com==*Click on "Manage Content".*Click on "Property" and select "Import from Booking.com"*Go back to SETTINGS->CHANNEL MANAGER->BOOKING.COM and click on the the "Import existing bookings" button to import bookings which for future datesCheck if you have sent rooms.
<span div class="circlewarning" >{{#fas:exclamation-triangle}} Note </span>Click on the "View content sent to Booking.com" link to check what will send. All existing content, manual changes or additions you entered directly in Booking.com will be overridden when you click "Update at Booking.com". </div>
SMOKING_AREAS
CHILDREN_WELCOME FAMILY_ROOMS
no edit summary
[[Category:Channel Manager]]
[[Category:Booking.com]]
[[Category:Set up InstructionsChannel Manager]][[Category:Troubleshooting]]<div class="heading">Booking.com: Create new accounts, properties and rooms</div> This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT and explains how to create new accounts, properties and rooms on Booking.com directly from Beds24.
=Minimum Requirements=
= Rate Plans and Prices =
The pricing model for properties sent from Beds24 is Occupancy (OBP). This allows you to send prices for different occupancies. One rate plan is created. The rate ID gets auto populated in {{#fas:cog}} (SETTINGS->) CHANNEL MANAGER->BOOKING.COM.
If you need more rate plans for example a for different occupancies, a non-refundable rate or your rate plan contains meals you can create additional rate plans in [[Booking.com_XML:_Create_Booking.com_Rate_Plans_in_Beds24|SETTINGS->CHANNEL MANAGER->BOOKING.COM->MANAGE RATE PLANS]].
Rates and Daily Prices in which "Booking.com" is ticked will send.
For information on advanced price options click [[Booking.com_XML:_Synchronise_bookings_prices_availability|here]].
When your content meets yours and Booking.coms requirement you can push your property and rooms.
==If you manage more than one property in a Booking.com account ==
##Click on the "Property" button next to the property and select "Send to Booking.com Account xxx" to create a property.
##If you see errors fix them. When you see "Success" you can send your rooms.
##Click on the "Room" button next to the room and select "Get allowed room names". An English room name is mandatory. You can have a room name in a local language as well. Double check your room uses one of these names. If not you can set a specific name just for Booking.com in SETTINGS>CHANNEL MANAGER>BOOKING.COM>SPECIFIC ROOM CONTENT.
##Click on the "Room" button next to the room and select "Create at Booking.com" to create the room.
##If you see errors fix them. When you see "Success" the room was sent.
##Click on the "Property" button next to the property and select "Check Status". Properties with status “XML Ready to Open” will automatically be opened within 24 hours.
==Create a new Booking.com account from Beds24==
##Click on the "Property" button next to the property and select "Check Status". Properties with status “XML Ready to Open” will automatically be opened within 24 hours.
==Content Setup==
===Policiesand House Rules===Policies for '''petsPets''' and '''smoking''' as sent via feature codes. Property featues are (default = allowed) is property features which can be selected in {{#fas:cog}} (SETTINGS->) PROEPRTIES->DESCRIPTIONS "Features", room features in SETTINGS->PROEPRTIES->ROOMS->SETUP.If you set nothing we send pets allowed. Allowed feature codes are: PETS_CONSIDERED
PETS_NOT_ALLOWED PETS_SERVICE_ONLY If applicable a petfee can be set in {#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". '''Smoking''' (default = not allowed) is property features which can be selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you st nothing we send smoking not allowed. Allowed feature codes are: SMOKING_ALLOWED SMOKING_NOT_ALLOWED SMOKING_AREAS '''Events/parties''' (default = not allowed) is property features which are selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you set nothing we send parties not allowed. Allowed features codes are: EVENTS_ALLOWED '''Cancellation policies''' and "Quiet Hours" are set in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-> BOOKING.COM-> SPECIFIC ROOM PROPERTY CONTENT in "Custom". Use the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> nest to the setting for information on the possible values.
===Fees and Taxes===
*VAT will be sent according to the VAT amount you have set in {{#fas:cog}} (SETTINGS) PROPERTIES ->PROPERTIES-BOOKING RULES*Other fees and taxes in SETTINGS-CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM CONTENT in "Custom".
===Room Configuration: Define Bedrooms and Bathrooms===
Bedrooms and bathrooms can be set up for the property (SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->DESCRIPTION) or per room (SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP).
*Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.
*Criteria which only applies to one room should be entered in the room.
Example 1: All units (rooms) have one king bed and one bathroom. In this case you can set up the bedroom and bathroom in SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->DESCRIPTION. The number will be applied to all room/units.
Example 2: You have one unit with one bedroom and another unit with two bedrooms. In this case set the bedrooms up in SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP.
Bedrooms and bathrooms are configured by feature codes which are entered in the "Features" field.
*Close the pop up and then press SAVE.
If you want to send additional bathroom features you can add these manually:
===Meals===
If you offer meals you can set these in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-> BOOKING.COM-> SPECIFIC PROPERTY CONTENT in "Custom".
===Accepted Payments===
The card types you have ticked in {{#fas:cog}} (SETTINGS->) PAYMENTS->CREDIT CARD COLLECTION will be sent as accepted payments to Booking.com. I you have not ticked any "Chash only" will be sent.
===Amenities===
Amenities can be set up for the property (SETTING-{{#fas:cog}} (SETTINGS) >PROPERTIES->DESCRIPTION) or per room (SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP).
*Click on the "Edit " button next to the "Features" field.
Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in SETTING-{{#fas:cog}} (SETTINGS) >PROPERTIES->DESCRIPTION. The number will be applied to all room/units.
Example 2: You have one unit with Wifi one and another unit without Wifi. In this case set the Wifi up in SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP.
===Pictures===
Pictures activated for the property or room in {{#fas:cog}} (SETTINGS-) >BOOKING ENGINE->PICTURES will be sent.
Booking.com requires tags. Tags will be extracted from the English language "Captions" which you can apply/change in the picture settings:
Click on the green button 'Manage' to get to the section where you can edit the caption.
===License, Type of Residence, Property managed by (rentals only)===
For some regions licences are mandatory. Property licences need to be entered in {{#fas:cog}} (SETTINGS->) PROPERTIES->DESCRIPTION. If your location requires a license per room you can set this in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-> BOOKING.COM-> SPECIFIC ROOM PROPERTY CONTENT in "Custom".
Defaults are
*Property managed by: Professional company. If the property is managed by a private person you can set this in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-Y BOOKING.COM-SPECIFIC ROOM PROPTERY CONTENT in "Custom". *Type of residence: other. If the type of residence is primary or secondary you can set this in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-BOOKING.COM-> SPECIFIC ROOM PROPERTY CONTENT in "Custom".
===Star Rating (hotels only)===
If you have a starrating you can add it in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-BOOKING.COM-> SPECIFIC ROOM PROPERTY CONTENT i in "Custom".
= Common Errors =
'''Code 497 - Authorization error. Access denied while trying to update hotel xyz'''
The property is not activated for the use of the content API. Log into your Booking.com account, cancel the connection with Beds24 then request a new one which includes the content API.
'''Code 497 737 - Authorization error. Access denied while trying to update hotel xyz'''
The property is not activated for the use of the content API. Log into your Booking.com account, cancel the connection with Beds24 then request a new one which includes the content API.
'''No availability pushed'''
Go to {{#fas:cog}} (SETTINGS->) CHANNEL MANAGER->BOOKING.COM and click on "View Actual Data". If the prices and availability you see there are correct click UPDATE. Allow your update to be processed then open the room again. '''Invalid phone number''' Check that your phone number has a country code and that the country code is separated by a blank space from the rest of the number.
'''CityName: Property content Code 150 - Changes are not permitted. This is requiredbecause property 5587283 has status Open / bookable. Please contact your account manager if you want to modify latitude, longitude, property name, address''' Some changes Complete your contact details in SETTINGS->PROPERTIES->DESCRIPTION(i.e. location or language) are not allowed by Booking.com when the property is open/bookable. Contact Booking.com support if you need to make such changes.
'''xx not allowed as room name'''
You need to use a generic one of the room namenames Booking. com alows Click on the "Room" button next to the room and select "Get allowed room names".
'''PropertyLicenseNumber Invalid phone number / The phone number (number) is mandatory not valid for this locationinternational calling''' Enter Check that your licence phone number has a country code and that the country code is separated by a blank space from the rest of the number in SETTINGS->PROPERTIES->DESCRIPTION.
'''Code 121 - Accommodation not contracted. Hotel could not be added to legal entity with id xxx. Legal entity xxx is not allowed to add properties in country: YZ. Please contact your account managerNo hotel facilities defined ''' Contact Booking.com support and have all countries you are active in Go to your Partner Card {{#fas:cog}} (LEIDSETTINGS)PROPERTIES > DESCRIPTION and add features.
'''This SPO Hotel has not given invoice details or signed contractNo contacts specified''' You need to finalize your contractual relations with Booking.com. Check the messages from Booking.com for instructions. If you are not sure what exactly Booking.com expects you to do contract Booking.com supportAdd a contact in in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .
'''No Products defined ''' '''No rates defined ''' '''No rooms activeInvalid checkin/checkout''' Check if you have sent rooms. = Import Properties from Booking.com =You can create a new property and rooms in Beds24 from a property in Booking.com. The Booking.com hotel and room IDs will be automatically added to that the channel manager settings. == 1. Initiate the XML connection formats for Check-in Booking.com ==Initiate the XML connection from the property menu within the booking.com extranet and then do the Beds24 setupCheck-out are correct.
'''Code 733 - Property has pending photo requests'''
Please ensure you have added a Caption to each of your pictures. {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES , click MANAGE and then enter the Caption. If the error still occurs after a couple of hours your pictures are stuck at Booking.coms end. Contact Booking.com support and ask them to push the pictures.
=Update Content to Booking.com=
#Click on the "View content sent to Booking.com" link to see what will send.
#Click Go back to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM and click on the "Manage Content" button.
#Click "Property" to update the content for the property or on "Room" to update the content for the room. Then select "Update at Booking.com".
=Disconnect=
*To close a property on Booking.com click on the "Manage Content" button then click on the "..." button next to the property and select "Close Property"
*To completely disconnect the channel manager please log into your Booking.com extranet and click on the Account icon in the top right-hand corner. Select Channel Manager from the drop-down menu. Click the Deactivate button to cancel the connection to Beds24.
= All Feature codes =
AIRPORT_SHUTTLE
CLEANING_ENHANCED
CLEANING_INCLUDED
CLEANING_DISINFECTANT
CONCIERGE
SHOE_SHINE
NEWSPAPER CHECK_IN_OUT_SELF
EXPRESS_CHECK_IN_OUT
MINIATURE_GOLF
WATER_PARKS
SMOKING_ALLOWED
SMOKING_NOT_ALLOWED
SMOKING_AREAS
NON_SMOKING_ROOMS
CHILDREN_WELCOME
CHILDREN_CLUB
PLAYGROUND
SAFE
SAFE_LARGE CO_DETECTOR SMOKE_DETECTOR FIRST_AID_KIT
TV_HD_32_PLUS
TV_PAY_PER_VIEW TV_STREAMING
MOVIES
MOVIES_FREE
