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[[Category:Set up Instructions]]
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[[Category:Channel Manager]]
[[Category:Booking.com]]
[[Category:Channel Manager]]
[[Category:Troubleshooting]]
= Common Errors =
'''Code 497 - Authorization error. Access denied while trying to update hotel xyz'''
The property is not activated for the use of the content API. Log into your Booking.com account, cancel the connection with Beds24 then request a new one which includes the content API.
'''Code 737 - Access denied trying to update hotel'''
The property is not activated for the use of the content API. Log into your Booking.com account, cancel the connection with Beds24 then request a new one which includes the content API.
Go to {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING ENGINE > PICTURES and add pictures.
'''Code 733 - Property has pending photo requests'''
Please ensure you have added a Caption to each of your pictures. {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES , click MANAGE and then enter the Caption. If the error still occurs after a couple of hours your pictures are stuck at Booking.coms end. Contact Booking.com support and ask them to push the pictures.
'''Code 733 - Error when adding hotel to legal entity: Can not add this hotel to group contract as partner has no contract for XY'''
Contact Booking.com support and have all countries you are active in to your Partner Card (LEID)
'''Code 121 - Accommodation not contracted. Hotel could not be added to legal entity with id xxx. Legal entity xxx is not allowed to add properties in country: YZ. Please contact your account manager'''
