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[[Category:Channel Manager]]
[[Category:Booking.com]]
[[Category:Set up Instructions]]
[[Category:Channel Manager]]
[[Category:Troubleshooting]]
<div class="heading">Booking.com: Create new accounts, properties and rooms</div> This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and explains how to create new accounts, properties and rooms on Booking.com directly from Beds24.
If you have a Booking.com group account you can send properties and rooms directly from Beds24 to Booking.com. <span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions]] if you want to import properties from Booking.com to Beds24.
=Minimum Requirements=
The pricing model for properties sent from Beds24 is Occupancy (OBP). This allows you to send prices for different occupancies.
One rate plan is created. The rate ID gets auto populated in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM> MAPPING.
If you need more rate plans for example a for different occupancies, a non-refundable rate or your rate plan contains meals you can create additional rate plans in [[Booking.com_XML:_Create_Booking.com_Rate_Plans_in_Beds24|{{#fas:cog}} (SETTINGS->) CHANNEL MANAGER->BOOKING.COM->MANAGE RATE PLANS]].
Rates and Daily Prices in which "Booking.com" is ticked will send.
= Limitations=
*You need a Booking.com group account if you want to send properties to Booking.com.
*Descriptions can can not be sent to Booking.com. They will create descriptions for you.
*Extra fees and taxes can not be included in the accommodation price.
= Setup=
Click on the "View content sent to Booking.com" link. If you see problems click on the links in the "Settings" column to go to the settings where you can fix the problems.  As far as possible existing fields are sent to Booking.com. Unique information for Booking.com can be entered in SETTINGS CHANNEL MANAGER->BOOKING.COM -> SPECIFIC CONTENT.  When your content meets yours and Booking.coms requirement you can push your property and rooms. <span style=color'''Step 1:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Make sure Submit your property address, latitude and longitude are correct because this can not be changed later. legal entity ID for registration'''
==If you manage more than one property in a Booking.com account ==You need a Booking.com group account if you want to send properties to an existing Booking.com account.
Booking.com group accounts have a "Group Home" tab. If you do not see a "Group Home" tab when you log into Booking.com you do not have a group account. If you do not have a group account contact Booking.com support and ask them to create a group account for you.
*Start a support ticket via the SUPPORT button in the top left of your control panel with your legal entity ID. We will then prepare the connection for you.
After we have notified you that we have registered your legal entity ID you can push properties and rooms:
#Tick '''Step 2: Check your content meets Booking.coms requirements''' *Click on the "View content sent to Booking.com" link. If you see problems click on the links in the "Settings" column to go to the settings where you can fix the check box problems. *As far as possible existing fields are sent to Booking.com. Unique information for "Inventory Booking.com can be entered in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > SPECIFIC CONTENT.   <span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Make sure your property address, latitude and longitude are correct because this can not be changed later.  '''Step 3: Push content'''  After we have notified you that we have registered your legal entity ID and Prices your content meets Booking.coms requirements you can push properties and Bookingsrooms:#Change Enable = "Enabled" and SAVE.#Click on the "Manage Sync Content" button. ##Click on the "Property" button next to the property and select "Send to Booking.com Account xxx" button to create a property.
##If you see errors fix them. When you see "Success" you can send your rooms.
##Click on the "Room" button next to the room and select "Get allowed room names". An English room name is mandatory. You can have a room name in a local language as well. Double check your room uses one of these names. If not you can set a specific name just for Booking.com in {{#fas:cog}} (SETTINGS>) CHANNEL MANAGER>BOOKING.COM>SPECIFIC ROOM CONTENT.
##Click on the "Room" button next to the room and select "Create at Booking.com" to create the room.
##If you see errors fix them. When you see "Success" the room was sent.
##Click on the "Property" button next to the property and select "Check Status". Properties with status “XML Ready to Open” will automatically be opened within 24 hours.
<span style=color'''Step 4:#fe746c;“ >{{#fas:exclamation-triangle}} </span> To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com account and change the connection type. Then try again. ==Create a new Booking.com account from Beds24==#Tick the check box for "Inventory and Prices and Bookings" and SAVE.#Click on the "Manage Content" button. ##Click on the "Property." button next to the property and select "Create new Booking.com Account" to create an account containing this property. ##If you see errors fix them.##Click on the "Room" button next to the room and select "Get allowed room names". An English room name is mandatory. You can have a room name in a local language as well. Double check your room uses one of these names.##Click on the "Room" button next to the room and select "Create at Booking.com" to create the room. ##If you see errors fix them. When you see "Success" the room was sent. Assign pictures'''
Booking.com will send you an E-mail to finalize put all pictures which we sent into the contract. After this is done you can open picture gallery for the property. #Click on the "Manage Content" buttonWait a few minutes for Booking. #Click on the "Property" button next com to process your pictures into the property and select gallery then press "Check Property". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Update to Booking.com. ##To open the property click on the "Property" button next to the property and select "Open Property". ##Click on the "Property" button next to the property and select "Check Status". Properties with status “XML Ready to Open” will automatically be opened within 24 hours.for your rooms
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com accoun tand account and change the connection type. Then try again.
==Check how your property performs on Booking==
PETS_SERVICE_ONLY
If applicable a petfee can be set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom".
EVENTS_ALLOWED
'''Cancellation policies''' and "Quiet Hours" are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". Use the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> nest to the setting for information on the possible values.
===Fees and Taxes===
*VAT will be sent according to the VAT amount you have set in {{#fas:cog}} (SETTINGS) PROPERTIES -> BOOKING RULES
*Other fees and taxes in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-> BOOKING.COM-> SPECIFIC ROOM PROPERTY CONTENT in "Custom".
===Room Configuration: Define Bedrooms and Bathrooms===
===Accepted Payments===
The card types you have ticked in {{#fas:cog}} (SETTINGS) PAYMENTS > CREDIT CARD COLLECTION will be sent as accepted payments to Booking.com. I you have not ticked any "Chash Cash only" will be sent.
<span class="" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Details about CVC and card details being sent to Beds24 need to be set in your Booking.com extranet. If required ask Booking.com support to assist you.
===Pictures===
*Pictures activated for the property or room in {{#fas:cog}} (SETTINGS) > BOOKING ENGINE > PICTURES will be sent. *Booking.com will put all pictures which we sent into the picture gallery for the property. After Booking.com has put them there you can map them to your rooms by sending an update for the room.*Booking.com requires tags. Tags will be extracted from the English language "Captions" which you can apply/change in the picture settings: in {{#fas:cog}} (SETTINGS) BOOKING PAGE > PICTURES. Click on the green button 'Manage' to get to the section where you can edit the caption.
Click on Booking.com will put all pictures which we sent into the green button 'Manage' picture gallery for the property. If you add pictures to get a room you need to update the section where you can edit property first, wait a few minutes for Booking.com to process your pictures into the captionproperty gallery then press "Update to Booking.com" for your rooms.
===License, Type of Residence, Property managed by (rentals only)===For some regions licences are mandatory. Property licences need to be entered in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION. If your location requires a license per room When you can set this click on the "Licence" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM- > SPECIFIC PROPERTY SYNC CONTENT you will see which licence types are possible in your region and you can enter your licence ID. A click on "CustomSend"will update the licence information to Booking.com.
===Type of Residence, Property managed by (rentals only)===
Defaults are
*Property managed by: Professional company. If the property is managed by a private person you can set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER Y > BOOKING.COM-> SPECIFIC PROPTERY PROPERTY CONTENT in "Custom". *Type of residence: other. If the type of residence is primary or secondary you can set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM -> SPECIFIC PROPERTY CONTENT in "Custom".
===Star Rating (hotels only)===
= Common Errors =
'''Code 497 - Authorization error. Access denied while trying to update hotel xyz'''
The property is not activated for the use of the content API. Log Please log into your Booking.com account, cancel the connection with and and go to ACCOUNT > CONNECTIVITY PROVIDER. Disconnect from Beds24 then request a new one which includes the content APIand reconnect this time ticking all tick boxes as shown here: https://wiki.beds24.com/images/6/69/Extranet-booking. png
'''Code 737 - Access denied trying to update hotel'''
'''Code 733 - Error when adding hotel to legal entity: Can not add this hotel to group contract as partner has no contract for XY'''
Contact Booking.com support and have all countries you are active in to your Partner Card (LEID)
 
'''Code 733 - Room occupancy (4) for room 123456789 ("Double Room with Balcony") does not correspond to RoomType (Double)'''
The wrong Room Type has been selected, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT and update the Room Type to an appropriate setting.
'''Code 121 - Accommodation not contracted. Hotel could not be added to legal entity with id xxx. Legal entity xxx is not allowed to add properties in country: YZ. Please contact your account manager'''
'''No rooms active'''
Check if you have sent rooms.
 
'''TPA_Extensions/PropertyTaxInfo/PropertyRegisteredInVcs is mandatory for this location '''
You need to set a LEGALREGISTERED custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings.
 
'''TPA_Extensions/PropertyTaxInfo/PropertyHasVat is mandatory for this location '''
You need to set a LEGALHASVAT custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings.
 
TPA_Extensions/PropertyTaxInfo/PropertyDeclaresRevenue is mandatory for this location
You need to set a LEGALDECLARESREVENUE custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings.
=Update Content to Booking.com=
If you want to change You can update pictures, house rules and content from Beds24 data for properties and pictures and content for rooms in Booking.com:.
#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT.#Click "Update to Booking.com" for the property or room you want to update. #Click on the "View content sent to Booking.com" link to see what will send.#Go If the the data you see there is what you send to Booking.com to override what is currently set in Booking.com go back to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on the "Manage Content" buttonUpdate to Booking. #Click "Propertycom" , select what you want to update the content for the property or on "Roomsend and click " to update the content for the room. Then select "Update at Booking.comConfirm".
Booking.com will put all pictures which we sent into the picture gallery for the property. If you want to change pictures in a room you need to update the property first, wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms.
<div class="warning">{{#fas:exclamation-triangle}} Click on the "View content sent to Booking.com" link to check what will send. All existing content, manual changes or additions you entered directly in Booking.com will be overridden when you click "Update at Booking.com". </div>
=Disconnect=
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