17,130
edits
Changes
Jump to navigation
Jump to search
# Arrival info Check in/out, contact details, where to pick up keys etc.
# Information which credit cards are accepted.
If you need more One rate plans for example a non-refundable or your plan is created. The rate plan contains meals you can add these ID gets auto populated in your Booking {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.com extranetCOM > MAPPING.
Rates and Daily Prices If you need more rate plans for example a for different occupancies, a non-refundable rate or your rate plan contains meals you can create additional rate plans in which "Booking{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.com" is ticked will sendCOM > RATE PLANS.
Price in which "Booking.com" is ticked will send. <span class="circle" style="color: #f3e504; font-size: 250%;" >Tip{{#fas:lightbulb}} </span> '' Click on the "View Actual Data" Button to check which prices and availability will send.''
As far as possible existing fields are sent to Booking.com. Unique information for Booking.com can be entered in SETTINGS CHANNEL MANAGER-</div>BOOKING.COM -</div> SPECIFIC CONTENT.
When =Add countries to your content meets yours Legal Entity ID=Initially, the country of the legal entity and Booking.coms requirement the country of the accommodation you can push your property and roomswant to create must be identical.
'''NOTE''': Make sure your Once you have connected at least one property addressto Beds24, latitude and longitude are correct because this you can not be changed lateradd countries to your legal entity ID.*Click on the "View details". You will see your "Contract Countries"at the bottom*Click on "Add Countries" to add more countries</div></div>
In order to push your property to the right Booking.com account we need your legal entity ID. This is a special ID which is not your Booking.com hotel partner ID or hotel ID.*If you already have an agreement with Booking.com check for your legal entity ID. If you do not have it ask Booking.com support to give it to you.*Start a support ticket via the SUPPORT button in the top left of your control panel with your legal entity ID. We will then prepare the connection for you. PETS_CONSIDERED
After we have notified you that we have registered your legal entity ID you can push properties and rooms:PETS_SERVICE_ONLY
#Tick the check box for "Inventory and Prices and Bookings" and SAVE.#Click on the "Manage Content" button. ##Click on the "..." button next to the property and select "Send to Booking.com Account xxx" to create If applicable a property. ##If you see errors fix them. When you see "Success" you petfee can send your rooms.##Click on the "..." button next to the room and select "Get allowed room names". Double check your room uses one of these names.#be set in {{#Click on the "..." button next to the room and select "Create at Booking.com" to create the room. ##If you see errors fix them. When you see "Success" the room was sent. ##Click on the "..." button next to the property and select "Check Property". If you see errors fas:cog}} (redSETTINGS) fix them then check again CHANNEL MANAGER > BOOKING. Warnings are shown COM > SPECIFIC PROPERTY CONTENT in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com. ##To open the property click on the "..." button next to the property and select "Open Property". ##Click on the "...Custom" button next to the property and select . Properties with status “XML Ready to Open” will automatically be opened within 24 hours.
==If you manage more than one property in a Booking.com account and do not have a group account with Booking.com==
Booking.com group accounts have a "Group Home" tab. If you do not see a "Group Home" tab when you log into Booking.com you do not have a group account.
*Contact Booking.com support and ask them to create a group account for you.
*Ask them for your legal entity ID.
*Start a support ticket via the SUPPORT button in the top left of your control panel with your legal entity ID. We will then prepare the connection for you.
#Tick the check box for "Inventory and Prices and Bookings" and SAVE.#Click on the "Manage Content" button. ##Click on the "..." button next to the '''Smoking''' (default = not allowed) is property and select "Send to Booking.com Account xxx" to create a property. ##If you see errors fix them. When you see "Success" you features which can send your rooms.be selected in {{##Click on the fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "..." button next to the room and select "Get allowed room namesFeatures". Double check your room uses one of these names.##Click on the "..." button next to the room and select "Create at Booking.com" to create the room. ##If you see errors fix them. When you see "Success" the room was sent. ##Click on the "..." button next to the property and select "Check Property"st nothing we send smoking not allowed. If you see errors (red) fix them then check again. Warnings Allowed feature codes are shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com. ##To open the property click on the "..." button next to the property and select "Open Property". ##Click on the "..." button next to the property and select . Properties with status “XML Ready to Open” will automatically be opened within 24 hours.:
==Create a new Booking.com account from Beds24==#Tick the check box for "Inventory and Prices and Bookings" and SAVE.#Click on the "Manage Content" button. ##Click on the "..." button next to the property and select "Create new Booking.com Account" to create an account containing this property. ##If you see errors fix them.##Click on the "..." button next to the room and select "Get allowed room names". Double check your room uses one of these names.##Click on the "..." button next to the room and select "Create at Booking.com" to create the room. ##If you see errors fix them. When you see "Success" the room was sent. SMOKING_ALLOWED
Booking.com will send you an E-mail to finalize the contract. After this is done you can open the property. #Click on the "Manage Content" button. #Click on the "..." button next to the property and select "Check Property". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com. ##To open the property click on the "..." button next to the property and select "Open Property". ##Click on the "..." button next to the property and select . Properties with status “XML Ready to Open” will automatically be opened within 24 hours.SMOKING_NOT_ALLOWED
==Content Setup=====Policies===Policies for '''pets''' and '''smoking''' as sent via feature codes. Property featues are selected in SETTINGS->PROEPRTIES->DESCRIPTIONS "Features", room features in SETTINGS->PROEPRTIES->ROOMS->SETUP.SMOKING_AREAS
'''Cancellation policies''' are set in SETTINGS-CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM CONTENT in "Custom".
'''NOTE<span style=color:''' #fe746c;“ >{{#fas:exclamation-triangle}} </span> Set up bedrooms and bathroom either in the property OR the room. If you set them up in both you will double them up.
If your a bedroom as has an ensuite bathroom you can add this manaully. Example for a bedroom with a king bed and an ensuite: BEDROOM BED_KING ENSUITE
===Meals===If you offer meals you can set these in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-> BOOKING.COM-> SPECIFIC PROPERTY CONTENT in "Custom".
===Accepted Payments===The card types you have ticked in {{#fas:cog}} (SETTINGS->) PAYMENTS->CREDIT CARD COLLECTION will be sent as accepted payments to Booking.com. I you have not ticketd ticked any "Chash Cash only" will be sent.
'''NOTE<span class="" style="color:''' #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Details about CVC and card details being sent to Beds24 need to be set in your Booking.com extranet. If required ask Booking.com support to assist you.
===Amenities===Amenities can be set up for the property (SETTING-{{#fas:cog}} (SETTINGS) >PROPERTIES->DESCRIPTION) or per room (SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP).
'''NOTE<span style=color:''' #fe746c;“ >{{#fas:exclamation-triangle}} </span> Booking.coms amenities are not identical with the features Beds24 offers under "Features". You can manually add Booking.com speceific amenities. For more information see "All feature codes" below.
===Pictures===*Pictures activated for the property or room in {{#fas:cog}} (SETTINGS-) >BOOKING PAGE-ENGINE >PICTURES will be sent. *Booking.com will put all pictures which we sent into the picture gallery for the property. After Booking.com has put them there you can map them to your rooms by sending an update for the room.*Booking.com requires tags. Tags will be extracted from the English language "Captions" which you can apply/change in the picture settings in {{#fas:cog}} (SETTINGS) BOOKING PAGE > PICTURES. Click on the green button 'Manage' to get to the section where you can edit the caption.
This will create a new property and rooms <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Invalid checkin/checkout'</div><div class="mw-collapsible-content">Check that the formats for Check-in Beds24. The Booking.com hotel and room IDs will be automatically added to the channel manager settingsCheck-out are correct. </div></div>
Please note that Booking.com will not send all content (<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Property has no licence number / PropertyLicenseNumber is mandatory for example pictures are not sent) you can check what Booking.com sent when you click on the this location'</div><div class="View mw-collapsible-content sent to Booking.com" link so you can see which information needs to be set up >Enter your licence number in Beds24 {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION . </div></div>
If You can update pictures, house rules and content data for properties and pictures and content for rooms in Booking.com. #Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT.#Click "Update to Booking.com" for the property or room you want to change update. #Click on the "View content from Beds24 " link to see what will send.#If the the data you see there is what you send to Booking.com to override what is currently set in Booking.comgo back to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click "Update to Booking.com", select what you want to send and click "Confirm".
#Set Booking.com will put all pictures which we sent into the proeprty offlinepicture gallery for the property.#Go If you want to change pictures in a room you need to SETTINGS->CHANNEL MANAGER->BOOKING.COM XML ->VIEW CONTENT or click on update the "View content sent to property first, wait a few minutes for Booking.com" link to see what will send.#Click on process your pictures into the "Manage Content" button. #Click on property gallery then press "Update at to Booking.com"for your rooms.
'''NOTE<div class="warning">{{#fas:''' exclamation-triangle}} Click on the "View content" link to check what will send. All manuell existing content, manual changes or additions you entered directly in Booking.com will be overridden when you click "Update at Booking.com". </div>
SMOKING_AREAS
CHILDREN_WELCOME FAMILY_ROOMS
[[Category:Channel Manager]]
[[Category:Booking.com]]
[[Category:Set up InstructionsChannel Manager]][[Category:Troubleshooting]]<div class="heading">Booking.com: Create new properties and rooms</div> This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT and explains how to create properties and rooms on Booking.com directly from Beds24.
<div class="warning">{{#fas:exclamation-triangle}} ''This page explains how Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions]] if you want to create new accounts, import properties and rooms on from Booking.com directly from to Beds24.'' </div>
=What you should know and do before getting started=<div class="bluebox">If you have a Booking.com group account you can request to send properties and rooms directly from Beds24 to Booking.com. This function is only available for verified Beds24 accounts. The verification process will start when you perform Step 1 from the instructions below. Alternatively you can create the properties in Booking.com first and then map them to your property in Beds24. Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions on how to map]].</div>==Minimum Requirements==
If you do not meet these minimum requirements Booking.com will not set your listing live:
# Booking.com requires a complete address, phone number, latitude and longitude.
# Property titles can not have numeric codes and non-latin characters. Only use A-Z.
# Photos with a minimum size of 1024 x 683 px. No watermarks, logos or contact details.
# You need a cancellation policy.
# If you need a licence license number you need to enter it in Beds24 so we can send it.
== Rate Plans and Prices ==One rate plan The pricing model for properties sent from Beds24 is created. The rate ID gets auto populated in SETTINGS->CHANNEL MANAGER-BOOKINGOccupancy (OBP).COMThis allows you to send prices for different occupancies.
For information on advanced price options click [[Booking.com_XML:_Synchronise_bookings_prices_availability|here]].
== Limitations==*Descriptions can can not be sent to Booking.com. They will create descriptios descriptions for you.
*Extra fees and taxes can not be included in the accommodation price.
*Following information can not be sent. You need to add them direclty directly in you Booking.com extranet. If you need assistance ask Booking.com support how to do thisassist you.**"Nearest" freaturesfeatures
**Extra bed options
**Extra child options
**Transit texts
= SetupStep by Step Guide to send a new property from Beds24 to Booking.com=<div class="warning">{{#fas:exclamation-triangle}} This will create a new property on Booking.com. If you already have a property on Booking.com us [[Booking.com_XML:_Synchronise_bookings_prices_availability|these instructions]] for information on how to connect it to synchronise prices and availability. </div> Go Exporting a property is a complex process so the instructions need to be followed carefully. Click on "Expand" to SETTINGSview the details for each step. <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 1: Store your legal entity ID</div>CHANNEL MANAGER<div class="mw-collapsible-content">BOOKINGYou need a Booking.com group account if you want to send properties to Booking.com. Booking.com group accounts have a "Group Home" tab. 1. If you see a "Group Home" tab when you log into Booking.com Start a support ticket via the SUPPORT button in the top left of your control panel with your legal entity ID. We will then store it for you. 2. If you do not see a "Group Home" tab when you log into Booking.com*Click on "Request Legal Entity ID"*Check your the corporate information available in Beds24 is correct. If required adjust it. *Click on "Send Request"This will trigger Booking.com to send you a contract. Check your Email address and sign the contract.COM XML <span style="color:#019cde; font-size: 150%;“ >{{#fas:info-circle}} </span>VIEW CONTENT or Until you have connected at least on property you will see the message "Partner Card not found for the given data" when you click on "Check Status". You can ignore this message because Booking.com recognises the connection between the legal entity ID and Beds24 only after you have made an interface request and/or sent an accommodation.</div></div> <div class="mw-collapsible mw-collapsed"View ><div class="headline-collapse" > Step 2: Check your content sent to meets Booking.comcoms requirements</div><div class="mw-collapsible-content">*Click on the "View content" link. If you see problems click on the links in the "Settings" column to go to the settings where you can fix the problems. *As far as possible existing fields are sent to Booking.com. Unique information for Booking.com can be entered in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > SPECIFIC CONTENT. <span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Make sure your property address, latitude and longitude are correct because this can not be changed later. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 3: Push property and rooms</div><div class="mw-collapsible-content">After your legal entity ID is registered and your content meets Booking.coms requirements you can push properties and rooms:#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > SYNC CONTENT##Click on the "Send to Booking.com" button to create the property in Booking.com. If you see errors fix them. When you see "Success" the property has been created and you can send your rooms.##Click on the "Room" button next to the room and select "Get allowed room names". An English room name is mandatory. ##If you want to have a room name in a local language as well, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and select from the 'get names' list. ##Click on the "Create at Booking.com" button to create the room. If you see errors fix them. When you see "Success" the room was sent. ##Click on the "Property" button next to the property and select "Check Status". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com. #Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > MAPPING ##Click on "Price Data" to check which prices and availability will send. If required adjust your prices. ##Set "Activate" = Activate to push prices and availability to Booking.com.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 4: Assign pictures</div><div class="mw-collapsible-content">Booking.com will put all pictures which we sent into the picture gallery for the property. Wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 5: Open the property'''</div><div class="mw-collapsible-content">#To open the property click on the "Property" button next to the property and select "Open Property". #Click on the "Check Status" button. Properties with status “XML Ready to Open” will automatically open within 24 hours. <span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com account and change the connection type. Then try again.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 6: Check your status on Booking.com</div><div class="mw-collapsible-content">You can access your property score on Booking.com and suggestions on how to improve your properties performance. *Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT*Click on the "Check Status" button This is what the different status values mean:*XML: Being built: This means that the property is in the process of being built. Check if you have pushed rooms (Step 4)*XML: Ready to check: The property has successfully registered and Booking.com is reviewing the property information.*XML: Ready to open: The property has been reviewed by Booking.com, and is ready to open. Go back to Step 6. *Ready to Open: The property has been reviewed by Booking.com, and is ready to open. Open the property in your Booking.com extranet or go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open property".*Open/Bookable: The property is open and live on Booking.com. It is ready to receive reservations.*Autoclosed: Availability: The property has no availability and has been closed. Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > MAPPING, click on "Price Data" to check which prices and availability will send. If required adjust your prices and inventory.*Duplicate: This property has been found to be a duplicate of another property.*XML: Closed: The property has been closed. Open the property in your Booking.com extranet or go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open property".*Closed:The property is closed and no longer bookable on Booking.com. Check your Booking.com extranet for further information.
=Content Requirements and how to set your content up=If you manage more than one property in a Booking.com account ==Policies and already have a group account with Booking.comHouse Rules==Booking.com group accounts have a '''Pets''' (default = allowed) is property features which can be selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Group HomeFeatures" tab. If you do not see a "Group Home" tab when you log into Booking.com you do not have a group accountset nothing we send pets allowed. Allowed feature codes are:
PETS_NOT_ALLOWED
'''Events/parties''' (default ===Fees and Taxes===*VAT will be sent according to the VAT amount you have set not allowed) is property features which are selected in {{#fas:cog}} (SETTINGS-) PROEPRTIES>PROPERTIES-BOOKING RULES*Other fees and taxes in SETTINGS-CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM CONTENT in DESCRIPTIONS "CustomFeatures". If you set nothing we send parties not allowed. Allowed features codes are:
EVENTS_ALLOWED ===Cancellation Policies==='''Cancellation policies''' are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT > POLICIES, tick the policies that apply for your property. ===Quiet Hours (only for vacation rentals)==='''Quiet hours''' are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". click (?) Custom text for applicable values. ==Fees and Taxes==*VAT will be sent according to the VAT amount you have set in {{#fas:cog}} (SETTINGS) PROPERTIES -> BOOKING RULES*Other fees and taxes in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER -> BOOKING.COM -> SPECIFIC PROPERTY CONTENT in "Custom". ==Room Configuration: Define Bedrooms and Bathrooms===Bedrooms and bathrooms can be set up for the property (SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->DESCRIPTION) or per room (SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP).
*Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.
*Criteria which only applies to one room should be entered in the room.
Example 1: All units (rooms) have one king bed and one bathroom. In this case you can set up the bedroom and bathroom in SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->DESCRIPTION. The number will be applied to all room/units.
Example 2: You have one unit with one bedroom and another unit with two bedrooms. In this case set the bedrooms up in SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP.
Bedrooms and bathrooms are configured by feature codes which are entered in the "Features" field.
*Close the pop up and then press SAVE.
If you want to send additional bathroom features you can add these manually:
You can also manually add bedrooms and bathrooms. For more information see "All feature codes" below.
*Click on the "Edit " button next to the "Features" field.
Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in SETTING-{{#fas:cog}} (SETTINGS) >PROPERTIES->DESCRIPTION. The number will be applied to all room/units.
Example 2: You have one unit with Wifi one and another unit without Wifi. In this case set the Wifi up in SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP.
Booking.com requires tagswill put all pictures which we sent into the picture gallery for the property. Tags will be extracted from If you add pictures to a room you need to update the property first, wait a few minutes for Booking.com to process your pictures into the English language property gallery then press "CaptionsUpdate to Booking.com" which you can apply/change in the picture settingsfor your rooms.
==Security deposit==You can set a security deposit *in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT. Defaults are payment at check-in in cash and return at check-out in cash.*in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom" where you can also define how and when the payment needs to be made and how and when it is returned. If you have set a security deposit in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT this will be used provided it is the same for all room types in the property. If you have multiple room types and the value is different for each room type this setting will be ignored. You can override these settings in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom". ==License (rentals only)==When you click on the "Licence" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SYNC CONTENT you will see which licence types are possible in your region and you can enter your licence ID. A click on "Send" will update the licence information to Booking.com. ==Type of Residence, Property managed by (rentals only)==*Property managed by: Professional company. If the property is managed by a private person you can set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom". *Type of residence: other. If the type of residence is primary or secondary you can set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM -> SPECIFIC PROPERTY CONTENT in "Custom". ==Key Collection (rentals only)==If you want to inform your guests how they can check in, you can sent information via the "Key Collection" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SYNC CONTENT. ==Star Rating (hotels only)===If you have a starrating star rating you can add it in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SPECIFIC PROPERTY CONTENT i in "Custom". ==Properties in France==Properties in France need to provide additional legal information. You need to add these in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM-> SPECIFIC ROOM PROPERTY CONTENT i in "Custom". Click on the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> and see the information under "Legal".
= Common Errors =
<div class="mw-collapsible mw-collapsed"><div '''Invalid phone number'''class="headline-collapse" > Partner Card not found for the given data</div><div class="mw-collapsible-content">Booking.com recognises the connection between the legal entity ID and Beds24 only after you have made an interface request and/or sent an accommodation. You can ignore this message if you have not yet connected at least one property. </div></div> <div class="mw-collapsible mw-collapsed"><div Check that your phone number has a country code and that the country code class="headline-collapse" > Code 497 - Authorization error. Access denied while trying to update hotel xyz</div><div class="mw-collapsible-content">The property is separated by a blank sprace from not activated for the rest use of the numbercontent API, Code 737 - Access denied trying to update hotel Please log into Booking.com and and go to ACCOUNT > CONNECTIVITY PROVIDER. Disconnect from Beds24 and reconnect this time ticking all tick boxes as shown here: https://wiki.beds24.com/images/6/69/Extranet-booking.png</div></div>
<div class="mw-collapsible mw-collapsed"><div '''CityName: Property class="headline-collapse" > No availability pushed</div><div class="mw-collapsible-content is required'''">Go to Complete your contact details in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM and click on "View Actual Data". If the prices and availability you see there are correct click UPDATE. Allow your update to be processed then open the room again. </div>PROPERTIES-</div>DESCRIPTION.
<div class="mw-collapsible mw-collapsed"><div '''PostalCode: Property content is required'''class="headline-collapse" > Complete your contact details in SETTINGSCode 150 -Changes are not permitted.</div>PROPERTIES<div class="mw-collapsible-content">DESCRIPTIONThis is because property 5587283 has status Open / bookable.Please contact your account manager if you want to modify latitude, longitude, property name, address
Some changes '''xx (i.e. location or language) are not allowed as room name''' You by Booking.com when the property is open/bookable. Contact Booking.com support (this is what they mean by "your account manager") if you need to use a generic room namemake such changes. </div></div>
<div class="mw-collapsible mw-collapsed"><div '''PropertyLicenseNumber is mandatory for this location'''class="headline-collapse" > Enter your licence number Hotel has non-Latin characters in SETTNGSname</div><div class="mw->PROPERTIEScollapsible-content">DESCRIPTIONAdjust your property name to contain only latin letters and numbers.</div></div>
<div class="mw-collapsible mw-collapsed"><div '''Code 733 class="headline- Room 532610702 (collapse"Apartment with Sea View") does > xx not have kitchen or kitchenette'''allowed as room name </div> '''Code 733 <div class="mw-collapsible- Room occupancy (4) for room 532610702 (content"Apartment with Sea View") does not correspond > to RoomType {{#fas:cog}} (DoubleSETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and select from the 'get names''list. </div></div>
<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > '''Code 733 - Room type for room 532610702 Invalid phone number / The phone number ("Apartment with Sea View"number), set to is not valid for international calling</div><div class="Doublemw-collapsible-content" does not correspond to expected RoomType (Apartment)''' >Check that your phone number has a country code and that the country code is separated by a blank space from the rest of the number.</div></div>
<div class="mw-collapsible mw-collapsed"><div '''Code 733 class="headline- Property has pending photo requests'''collapse" > No hotel facilities defined </div><div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION and add features. </div></div>
<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
No resolvable address is specified
</div>
<div class="mw-collapsible-content">
Booking.com considers your address invalid. Update your address in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .
</div></div>
<div class= Import Properties or Rooms from Booking.com ="mw-collapsible mw-collapsed"><div class== Import a Property which is not in Beds24==Click on "Manage Contentheadline-collapse" and then on > No contacts specified</div><div class="Import from Booking.commw-collapsible-content" for the >Add a contact in property and rooms you want to importin {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .</div></div>
<div class="mw-collapsible mw-collapsed"><div class= Import Rooms to a Property which is already connected ="headline-collapse" > duplicates for room name</div><div class="mw-collapsible-content">Booking.com allows every room name to be used only once. If you have created new rooms a room type in Booking.com, to an existing Hotel ID you will need to import them but individual rooms in to Beds24 and then and map themyou can use [[Combine_individual_rooms_into_a_roomtype|set up virtual rooms]].</div></div>
<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Room name does not correspond to Room Type </div><div class="mw-collapsible-content">Booking.com does not allow the room name you have chosen for the selected room type. Change either the room name or the room type.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Invalid occupancy for this room type </div><div class="mw-collapsible-content">The number of guest set for this room is not allowed to the chosen room type.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Room (room_id) does not have kitchen or kitchenette</div><div class="mw-collapsible-content">The room type you have specified room should have a kitchen or kitchenette. Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS >SETUP and add it under "Features".</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > No defined facilities for specified room</div><div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS >SETUP and add your facilities under "Features".</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > No photos uploaded for specified room</div><div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING ENGINE > PICTURES and add pictures.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Property has pending photo requests</div><div class="mw-collapsible-content">Ensure you have added a Caption to each of your pictures. {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES , click MANAGE and then enter the Caption. If the error still occurs after a couple of hours your pictures are stuck at Booking.coms end. Contact Booking.com support and ask them to push the pictures.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Error when adding hotel to legal entity: Can not add this hotel to group contract as partner has no contract for XY</div><div class="mw-collapsible-content">See above how to add a country to your Legal Entity ID.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Room occupancy (4) for room 123456789 ("Double Room with Balcony") does not correspond to RoomType (Double)</div><div class="mw-collapsible-content">The wrong Room Type has been selected, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT and update the Room Type to an appropriate setting. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Invalid checkin/checkout</div><div class="mw-collapsible-content">No checkin or checkout allowed times, has been set in Booking.com. Login to the Booking.com extranet and go to Property tab > Policies > Guest information, enter the details. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Description/Text 'XXXXXXX' is not an allowed room name in language 'en'</div><div class="mw-collapsible-content">The wrong Room Type Name has been selected, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT and update the Room Type Name to an appropriate setting. Click on the "Manage Contentet names" next to Room Type Name and then on select the appropriate name. An English room name is mandatory. You can have a room name in a local language as well. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 121 - Accommodation not contracted</div><div class="mw-collapsible-content">See above how to add a country to your Legal Entity ID. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > This SPO Hotel has not given invoice details or signed contract</div><div class="mw-collapsible-content"Import >You need to finalize your contractual relations with Booking.com. Check the messages from Booking.comfor instructions. If you are not sure what exactly Booking.com expects you to do contract Booking.com support.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" >No Products defined,'No rates defined, No rooms active'</div><div class="mw-collapsible-content">Check if you have sent rooms.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > TPA_Extensions/PropertyTaxInfo/PropertyRegisteredInVcs is mandatory for this location</div><div class="mw-collapsible-content">You need to set a LEGALREGISTERED custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > TPA_Extensions/PropertyTaxInfo/PropertyHasVat is mandatory for this location</div><div class="mw-collapsible-content">You need to set a LEGALHASVAT custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > TPA_Extensions/PropertyTaxInfo/PropertyDeclaresRevenue is mandatory for this location'</div><div class="mw-collapsible-content"> You need to set a LEGALDECLARESREVENUE custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the room values you want can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to importthe settings.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > XML: Being built</div><div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open" as specified in the step by step instructions above</div></div>
=Update Content to Booking.com=
=Disconnect=
*To close a property on Booking.com click on the "Manage Content" button then click on the "..." button next to the property and select "Close Property"
*To completely disconnect the channel manager please log into your Booking.com extranet and click on the Account icon in the top right-hand corner. Select Channel Manager from the drop-down menu. Click the Deactivate button to cancel the connection to Beds24.
= All Feature codes =
PARKING_VALET
PARKING_DISABLED <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If there is a fee for parking you need to add the fee in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT. Use the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> for information
EV_CHARGER
AIRPORT_SHUTTLE
CLEANING_ENHANCED
CLEANING_INCLUDED
CLEANING_DISINFECTANT
CONCIERGE
SHOE_SHINE
NEWSPAPER CHECK_IN_OUT_SELF
EXPRESS_CHECK_IN_OUT
MINIATURE_GOLF
WATER_PARKS
SMOKING_ALLOWED
SMOKING_NOT_ALLOWED
SMOKING_AREAS
NON_SMOKING_ROOMS
CHILDREN_WELCOME
CHILDREN_CLUB
PLAYGROUND
2. Room feature codes (room amenity type codes )
AIR_CONDITIONING
SAFE
SAFE_LARGE CO_DETECTOR SMOKE_DETECTOR FIRST_AID_KIT
TV_HD_32_PLUS
TV_PAY_PER_VIEW TV_STREAMING
MOVIES
MOVIES_FREE
COFFEE_MAKER
KETTLE
DISHES_UTENSILS
GRILL
IRON_BOARD
KITCHEN_SUPPLIES
