Changes

[[Category:Set up InstructionsChannel Manager]][[Category:Troubleshooting]]<div class="heading">Booking.com: Create new properties and rooms</div> This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT and explains how to create properties and rooms on Booking.com directly from Beds24.

<div class="warning">{{#fas:exclamation-triangle}} ''This page explains how Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions]] if you want to create new accounts, import properties and rooms on from Booking.com directly from to Beds24.'' </div>

=What you should know '''This function is in beta testing. Send us a support ticket if and do before getting started=<div class="bluebox">If you want to create have a Booking.com Account or group account you can request to send a property properties and rooms directly from Beds24 to Booking.com.'''This function is only available for verified Beds24 accounts. The verification process will start when you perform Step 1 from the instructions below.

Alternatively you can create the properties in Booking.com first and then map them to your property in Beds24. Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions on how to map]].</div>==Minimum Requirements==

# If you need a licence license number you need to enter it in Beds24 so we can send it.

== Rate Plans and Prices ==One rate plan The pricing model for properties sent from Beds24 is created. The rate ID gets auto populated in SETTINGS->CHANNEL MANAGER-BOOKINGOccupancy (OBP).COMThis allows you to send prices for different occupancies.

If you need more One rate plans for example a non-refundable or your plan is created. The rate plan contains meals you can add these ID gets auto populated in your Booking {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.com extranetCOM > MAPPING.

Rates and Daily Prices If you need more rate plans for example a for different occupancies, a non-refundable rate or your rate plan contains meals you can create additional rate plans in which "Booking{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.com" is ticked will sendCOM > RATE PLANS.

Price in which "Booking.com" is ticked will send.  <span class="circle" style="color: #f3e504; font-size: 250%;" >Tip{{#fas:lightbulb}} </span> '' Click on the "View Actual Data" Button to check which prices and availability will send.''

== Limitations==*Descriptions can can not be sent to Booking.com. They will create descriptios descriptions for you.

*Following information can not be sent. You need to add them direclty directly in you Booking.com extranet. If you need assistance ask Booking.com support how to do thisassist you.**"Nearest" freaturesfeatures

= SetupStep by Step Guide to send a new property from Beds24 to Booking.com=Go to SETTINGS-<div class="warning">CHANNEL MANAGER{{#fas:exclamation->BOOKING.COM XML ->VIEW CONTENT or click triangle}} This will create a new property on the "View content sent to Booking.com" link. If you see problems click already have a property on the links in the "Settings" column Booking.com us [[Booking.com_XML:_Synchronise_bookings_prices_availability|these instructions]] for information on how to go connect it to the settings where you can fix the problemssynchronise prices and availability. </div>

As far as possible existing fields are sent Exporting a property is a complex process so the instructions need to Bookingbe followed carefully.com. Unique information Click on "Expand" to view the details for Booking.com can be entered in SETTINGS CHANNEL MANAGER->BOOKING.COM -> SPECIFIC CONTENTeach step.

When <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 1: Store your legal entity ID</div><div class="mw-collapsible-content meets yours and ">You need a Booking.coms requirement com group account if you can push your property and roomswant to send properties to Booking.com. Booking.com group accounts have a "Group Home" tab.

'''NOTE''': Make sure your property address, latitude and longitude are correct because this can not be changed later1. If you see a "Group Home" tab when you log into Booking.com

==If you manage more than one property Start a support ticket via the SUPPORT button in a Booking.com account and already have a group account the top left of your control panel with Bookingyour legal entity ID.com==Booking.com group accounts have a "Group Home" tab. If you do not see a "Group Home" tab when you log into Booking.com We will then store it for you do not have a group account.

In order to push your property to the right Booking2.com account we need your legal entity ID. This is If you do not see a special ID which is not your "Group Home" tab when you log into Booking.com hotel partner ID or hotel *Click on "Request Legal Entity ID."*Check for your legal entity IDthe corporate information available in Beds24 is correct. If you do not have required adjust it ask . *Click on "Send Request"This will trigger Booking.com support to give it to send youa contract.*Start a support ticket via the SUPPORT button in the top left of Check your control panel with your legal entity ID. We will then prepare Email address and sign the connection for youcontract.

After we have notified <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 2: Check your content meets Booking.coms requirements</div><div class="mw-collapsible-content">*Click on the "View content". If you that we have registered your legal entity ID see problems click on the links in the "Settings" column to go to the settings where you can push properties and fix the problems. *As far as possible existing fields are sent to Booking.com. Unique information for Booking.com can be entered in {{#fas:cog}} (SETTINGS) roomsCHANNEL MANAGER->BOOKING.COM > SPECIFIC CONTENT. <span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Make sure your property address, latitude and longitude are correct because this can not be changed later. </div></div>

#Tick the check box for <div class="mw-collapsible mw-collapsed"><div class="headline-collapse"Inventory > Step 3: Push property and Prices and Bookingsrooms</div><div class="mw-collapsible-content" >After your legal entity ID is registered and SAVEyour content meets Booking.coms requirements you can push properties and rooms:#Click on the "Manage Content" buttonGo to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING. COM > SYNC CONTENT##Click on the "Send to Booking...com" button next to create the property and select "Send to in Booking.com Account xxx" to create a property. ##If you see errors fix them. When you see "Success" the property has been created and you can send your rooms.##Click on the "...Room" button next to the room and select "Get allowed room names". An English room name is mandatory. You can ##If you want to have a room name in a local language as well, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING. Double check your room uses one of these COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and select from the 'get names' list.##Click on the "..." button next to the room and select "Create at Booking.com" button to create the room. ##If you see errors fix them. When you see "Success" the room was sent. ##Click on the "...Property" button next to the property and select "Check PropertyStatus". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com. #Go to {{#To open the property click fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > MAPPING ##Click on the "...Price Data" button next to the property check which prices and select "Open Property"availability will send. If required adjust your prices. ##Click on the Set "...Activate" button next = Activate to the property push prices and select availability to Booking. Properties with status “XML Ready to Open” will automatically be opened within 24 hourscom.</div></div>

<div class="mw-collapsible mw-collapsed"><div class=If you manage more than one property in a Booking.com account and do not have a group account with Booking.com="headline-collapse" > Step 4: Assign pictures</div><div class="mw-collapsible-content">Booking.com group accounts have a "Group Home" tabwill put all pictures which we sent into the picture gallery for the property. If you do not see Wait a "Group Home" tab when you log into few minutes for Booking.com you do not have a group account. *Contact to process your pictures into the property gallery then press "Update to Booking.com support and ask them to create a group account for you. *Ask them " for your legal entity ID.rooms*Start a support ticket via the SUPPORT button in the top left of your control panel with your legal entity ID. We will then prepare the connection for you. </div></div>

#Tick the check box for <div class="Inventory and Prices and Bookingsmw-collapsible mw-collapsed" and SAVE.>#Click on the <div class="Manage Contentheadline-collapse" button. > ##Click on the "..." button next to Step 5: Open the property and select "Send to Booking.com Account xxx" to create a property. '''##If you see errors fix them. When you see "Success" you can send your rooms.</div>##Click on the "..." button next to the room and select <div class="Get allowed room namesmw-collapsible-content". An English room name is mandatory. You can have a room name in a local language as well. Double check your room uses one of these names.>##Click on the "..." button next to the room and select "Create at Booking.com" to create the room. ##If you see errors fix them. When you see "Success" the room was sent. ##Click on the "..." button next to the property and select "Check Property". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com. ##To open the property click on the "...Property" button next to the property and select "Open Property". ##Click on the "...Check Status" button next to the property and select . Properties with status “XML Ready to Open” will automatically be opened open within 24 hours.

<span style==Create a new Booking.com account from Beds24==#Tick the check box for "Inventory and Prices and Bookings" and SAVE.#Click on the "Manage Content" button. color:#fe746c;“ >{{#Click on the fas:exclamation-triangle}} "..." button next </span> To use this function your connection need to the property and select "Create new Booking.com Account" to create an account containing this propertybe activated for content. ##If you see errors fix them.##Click on the "..." button next to the room and select error message "Get allowed room namesAccess denied". An English room name your connection is mandatory. You can have a room name in a local language as wellnot activated for content. Double check Log into your room uses one of these names.##Click on the "..." button next to the room and select "Create at Booking.com" to create account and change the roomconnection type. Then try again. ##If you see errors fix them. When you see "Success" the room was sent. </div></div>

Booking.com will send you an E<div class="mw-collapsible mw-mail to finalize the contract. After this is done you can open the property. collapsed">#Click on the <div class="Manage Contentheadline-collapse" button. > #Click Step 6: Check your status on the "..Booking.com</div><div class=" button next to the property and select mw-collapsible-content"Check Property". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this is not mandatory. When you see no error >You can access your can open the property at score on Booking.comand suggestions on how to improve your properties performance. *Go to {{##To open the property click on the "..." button next to the property and select "Open Property"fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING. COM > SYNC CONTENT##*Click on the "...Check Status" button next to the property and select . Properties with status “XML Ready to Open” will automatically be opened within 24 hours.

==Content Setup==This is what the different status values mean:===Policies===*XML: Being built: This means that the property is in the process of being built. Check if you have pushed rooms (Step 4)Policies for '''pets''' *XML: Ready to check: The property has successfully registered and '''smoking''' as sent via feature codesBooking. Property featues are selected in SETTINGS->PROEPRTIES->DESCRIPTIONS "Features"com is reviewing the property information.*XML: Ready to open: The property has been reviewed by Booking.com, room features in SETTINGS->PROEPRTIES->ROOMS->SETUPand is ready to open. Go back to Step 6.

===Fees *Ready to Open: The property has been reviewed by Booking.com, and Taxes===is ready to open. Open the property in your Booking.com extranet or go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open property".*Open/Bookable: The property is open and live on Booking.com. It is ready to receive reservations.*VAT will be sent according Autoclosed: Availability: The property has no availability and has been closed. Go to the VAT amount you have set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->PROPERTIES-BOOKING RULES.COM > MAPPING, click on "Price Data" to check which prices and availability will send. If required adjust your prices and inventory.*Other fees and taxes Duplicate: This property has been found to be a duplicate of another property.*XML: Closed: The property has been closed. Open the property in your Booking.com extranet or go to {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-> BOOKING.COM-SPECIFIC ROOM > SYNC CONTENT in and click on "CustomOpen property".*Closed:The property is closed and no longer bookable on Booking.com. Check your Booking.com extranet for further information.

</div></div> =Add countries to your Legal Entity ID=Initially, the country of the legal entity and the country of the accommodation you want to create must be identical.  Once you have connected at least one property to Beds24, you can add countries to your legal entity ID.*Click on the "View details". You will see your "Contract Countries"at the bottom*Click on "Add Countries" to add more countries</div></div> =Content Requirements and how to set your content up===Policies and House Rules=='''Pets''' (default = allowed) is property features which can be selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you set nothing we send pets allowed. Allowed feature codes are: PETS_CONSIDERED PETS_NOT_ALLOWED PETS_SERVICE_ONLY If applicable a petfee can be set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom".  '''Smoking''' (default = not allowed) is property features which can be selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you st nothing we send smoking not allowed. Allowed feature codes are: SMOKING_ALLOWED SMOKING_NOT_ALLOWED  SMOKING_AREAS   '''Events/parties''' (default = not allowed) is property features which are selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you set nothing we send parties not allowed. Allowed features codes are: EVENTS_ALLOWED ===Cancellation Policies==='''Cancellation policies''' are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT > POLICIES, tick the policies that apply for your property.  ===Quiet Hours (only for vacation rentals)==='''Quiet hours''' are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". click (?) Custom text for applicable values. ==Fees and Taxes==*VAT will be sent according to the VAT amount you have set in {{#fas:cog}} (SETTINGS) PROPERTIES -> BOOKING RULES*Other fees and taxes in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER -> BOOKING.COM -> SPECIFIC PROPERTY CONTENT in "Custom". ==Room Configuration: Define Bedrooms and Bathrooms===Bedrooms and bathrooms can be set up for the property (SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->DESCRIPTION) or per room (SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP).

'''NOTE<span style=color:''' #fe746c;“ >{{#fas:exclamation-triangle}} </span> Set up bedrooms and bathroom either in the property OR the room. If you set them up in both you will double them up.

Example 1: All units (rooms) have one king bed and one bathroom. In this case you can set up the bedroom and bathroom in SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->DESCRIPTION. The number will be applied to all room/units.

Example 2: You have one unit with one bedroom and another unit with two bedrooms. In this case set the bedrooms up in SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP.

===Meals===If you offer meals you can set these in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-> BOOKING.COM-> SPECIFIC PROPERTY CONTENT in "Custom".

===Accepted Payments===The card types you have ticked in {{#fas:cog}} (SETTINGS->) PAYMENTS->CREDIT CARD COLLECTION will be sent as accepted payments to Booking.com. I you have not ticketd ticked any "Chash Cash only" will be sent.

'''NOTE<span class="" style="color:''' #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Details about CVC and card details being sent to Beds24 need to be set in your Booking.com extranet. If required ask Booking.com support to assist you.

===Amenities===Amenities can be set up for the property (SETTING-{{#fas:cog}} (SETTINGS) >PROPERTIES->DESCRIPTION) or per room (SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP).

Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in SETTING-{{#fas:cog}} (SETTINGS) >PROPERTIES->DESCRIPTION. The number will be applied to all room/units.

Example 2: You have one unit with Wifi one and another unit without Wifi. In this case set the Wifi up in SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP.

'''NOTE<span style=color:#fe746c;“ >{{#fas:''' exclamation-triangle}} </span> Booking.coms amenities are not identical with the features Beds24 offers under "Features". You can manually add Booking.com speceific amenities. For more information see "All feature codes" below. ==Pictures==*Pictures activated for the property or room in {{#fas:cog}} (SETTINGS) > BOOKING ENGINE > PICTURES will be sent. *Booking.com will put all pictures which we sent into the picture gallery for the property. After Booking.com has put them there you can map them to your rooms by sending an update for the room.*Booking.com requires tags. Tags will be extracted from the English language "Captions" which you can apply/change in the picture settings in {{#fas:cog}} (SETTINGS) BOOKING PAGE > PICTURES. Click on the green button 'Manage' to get to the section where you can edit the caption. Booking.com will put all pictures which we sent into the picture gallery for the property. If you add pictures to a room you need to update the property first, wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms. ==Security deposit==You can set a security deposit *in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT. Defaults are payment at check-in in cash and return at check-out in cash.*in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom" where you can also define how and when the payment needs to be made and how and when it is returned.  If you have set a security deposit in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT this will be used provided it is the same for all room types in the property. If you have multiple room types and the value is different for each room type this setting will be ignored. You can override these settings in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom".  ==License (rentals only)==When you click on the "Licence" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SYNC CONTENT you will see which licence types are possible in your region and you can enter your licence ID. A click on "Send" will update the licence information to Booking.com. ==Type of Residence, Property managed by (rentals only)==*Property managed by: Professional company. If the property is managed by a private person you can set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom". *Type of residence: other. If the type of residence is primary or secondary you can set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM -> SPECIFIC PROPERTY CONTENT in "Custom".

===Pictures=Key Collection (rentals only)==Pictures activated for If you want to inform your guests how they can check in, you can sent information via the property or room "Key Collection" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING PAGE-.COM >PICTURES will be sentSYNC CONTENT.

Booking==Star Rating (hotels only)==If you have a star rating you can add it in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.com requires tags. Tags will be extracted from the English language COM > SPECIFIC PROPERTY CONTENT i in "CaptionsCustom" which you can apply/change in the picture settings.

===Star Rating (hotels only)=Properties in France==If you have a starrating you can Properties in France need to provide additional legal information. You need to add it these in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-BOOKING.COM-> SPECIFIC ROOM PROPERTY CONTENT i in "Custom". Click on the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> and see the information under "Legal".

<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Partner Card not found for the given data</div><div class="mw-collapsible-content">Booking.com recognises the connection between the legal entity ID and Beds24 only after you have made an interface request and/or sent an accommodation. You can ignore this message if you have not yet connected at least one property. </div></div> <div class="mw-collapsible mw-collapsed"><div '''Invalid phone number'''class="headline-collapse" > Code 497 - Authorization error. Access denied while trying to update hotel xyz</div><div class="mw-collapsible-content">The property is not activated for the use of the content API, Code 737 - Access denied trying to update hotel Check that your phone number has a country code Please log into Booking.com and and that the country code is separated by a blank sprace go to ACCOUNT > CONNECTIVITY PROVIDER. Disconnect from Beds24 and reconnect this time ticking all tick boxes as shown here: https://wiki.beds24.com/images/6/69/Extranet-booking.png</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > No availability pushed</div><div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM and click on "View Actual Data". If the rest of prices and availability you see there are correct click UPDATE. Allow your update to be processed then open the numberroom again.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 150 - Changes are not permitted.</div><div class="mw-collapsible-content">This is because property 5587283 has status Open / bookable. Please contact your account manager if you want to modify latitude, longitude, property name, address

Some changes '''CityName: Property content (i.e. location or language) are not allowed by Booking.com when the property is required'''open/bookable. Contact Booking.com support (this is what they mean by "your account manager") if you need to make such changes. Complete your contact details in SETTINGS-</div>PROPERTIES-</div>DESCRIPTION.

<div class="mw-collapsible mw-collapsed"><div '''PostalCode: Property content is required'''class="headline-collapse" > Complete your contact details Hotel has non-Latin characters in SETTINGSname</div><div class="mw->PROPERTIEScollapsible-content">DESCRIPTIONAdjust your property name to contain only latin letters and numbers.</div></div>

<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" > xx not allowed as room name'''</div><div class="mw-collapsible-content"> You need to use a generic room name{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and select from the 'get names' list. </div></div>

<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > '''PropertyLicenseNumber Invalid phone number / The phone number (number) is mandatory not valid for this location'''international calling</div><div class="mw-collapsible-content"> Enter Check that your licence phone number has a country code and that the country code is separated by a blank space from the rest of the number in SETTNGS-.</div>PROPERTIES-</div>DESCRIPTION.

<div class="mw-collapsible mw-collapsed"><div '''Code 733 class="headline- Room 532610702 (collapse"Apartment with Sea View") does not have kitchen or kitchenette'''> No hotel facilities defined </div> '''Code 733 <div class="mw-collapsible- Room occupancy (4) for room 532610702 (content"Apartment with Sea View") does not correspond >Go to RoomType {{#fas:cog}} (DoubleSETTINGS)'''PROPERTIES > DESCRIPTION and add features. </div></div>

<div class="mw-collapsible mw-collapsed"><div '''Code 733 class="headline- Room type for room 532610702 (collapse"Apartment with Sea View> No resolvable address is specified</div><div class="), set to mw-collapsible-content"Double" does not correspond to expected RoomType >Booking.com considers your address invalid. Update your address in {{#fas:cog}} (ApartmentSETTINGS)''' PROPERTIES > DESCRIPTION .</div></div>

<div class="mw-collapsible mw-collapsed"><div '''Code 733 class="headline- Property has pending photo requests'''collapse" > No contacts specified</div><div class="mw-collapsible-content">Add a contact in in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .</div></div>

<div class= Import Properties or Rooms from Booking.com "mw-collapsible mw-collapsed"><div class="headline-collapse" > == Import a Property which has no licence number / PropertyLicenseNumber is not in Beds24=mandatory for this location'</div><div class=Click on "Manage Contentmw-collapsible-content" and then on "Import from Booking.com" for the >Enter your licence number in property and rooms you want to import{{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .</div></div>

This will create <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > duplicates for room name</div><div class="mw-collapsible-content">Booking.com allows every room name to be used only once. If you have a new property and rooms room type in Beds24. The Booking.com hotel and room IDs will be automatically added to the channel manager settingsbut individual rooms in Beds24 you can use [[Combine_individual_rooms_into_a_roomtype|set up virtual rooms]]. </div></div>

Please note that Booking.com will <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Room name does not send all correspond to Room Type </div><div class="mw-collapsible-content (for example pictures are not sent) you can check what ">Booking.com sent when does not allow the room name you click on have chosen for the "View content sent to Bookingselected room type.com" link so you can see which information needs to be set up in Beds24Change either the room name or the room type. </div></div>

<div class="mw-collapsible mw-collapsed"><div class= Import Rooms to a Property which is already connected ="headline-collapse" > Invalid occupancy for this room type </div><div class="mw-collapsible-content">If you have created new rooms in Booking.com, to an existing Hotel ID you will need The number of guest set for this room is not allowed to import them in to Beds24 and then and map themthe chosen room type.</div></div>

<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Room (room_id) does not have kitchen or kitchenette</div><div class="mw-collapsible-content">The room type you have specified room should have a kitchen or kitchenette. Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS >SETUP and add it under "Features".</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > No defined facilities for specified room</div><div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS >SETUP and add your facilities under "Features".</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > No photos uploaded for specified room</div><div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING ENGINE > PICTURES and add pictures.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Property has pending photo requests</div><div class="mw-collapsible-content">Ensure you have added a Caption to each of your pictures. {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES , click MANAGE and then enter the Caption. If the error still occurs after a couple of hours your pictures are stuck at Booking.coms end. Contact Booking.com support and ask them to push the pictures.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Error when adding hotel to legal entity: Can not add this hotel to group contract as partner has no contract for XY</div><div class="mw-collapsible-content">See above how to add a country to your Legal Entity ID.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Room occupancy (4) for room 123456789 ("Double Room with Balcony") does not correspond to RoomType (Double)</div><div class="mw-collapsible-content">The wrong Room Type has been selected, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT and update the Room Type to an appropriate setting. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Invalid checkin/checkout</div><div class="mw-collapsible-content">No checkin or checkout allowed times, has been set in Booking.com. Login to the Booking.com extranet and go to Property tab > Policies > Guest information, enter the details. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Description/Text 'XXXXXXX' is not an allowed room name in language 'en'</div><div class="mw-collapsible-content">The wrong Room Type Name has been selected, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT and update the Room Type Name to an appropriate setting. Click on the "Manage Contentet names" next to Room Type Name and then on select the appropriate name. An English room name is mandatory. You can have a room name in a local language as well. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 121 - Accommodation not contracted</div><div class="mw-collapsible-content">See above how to add a country to your Legal Entity ID. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > This SPO Hotel has not given invoice details or signed contract</div><div class="mw-collapsible-content"Import >You need to finalize your contractual relations with Booking.com. Check the messages from Booking.comfor instructions. If you are not sure what exactly Booking.com expects you to do contract Booking.com support.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" >No Products defined,'No rates defined, No rooms active'</div><div class="mw-collapsible-content">Check if you have sent rooms.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > TPA_Extensions/PropertyTaxInfo/PropertyRegisteredInVcs is mandatory for this location</div><div class="mw-collapsible-content">You need to set a LEGALREGISTERED custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > TPA_Extensions/PropertyTaxInfo/PropertyHasVat is mandatory for this location</div><div class="mw-collapsible-content">You need to set a LEGALHASVAT custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the room values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > TPA_Extensions/PropertyTaxInfo/PropertyDeclaresRevenue is mandatory for this location'</div><div class="mw-collapsible-content"> You need to set a LEGALDECLARESREVENUE custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you want can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to importthe settings.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > XML: Being built</div><div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open" as specified in the step by step instructions above</div></div>

If You can update pictures, house rules and content data for properties and pictures and content for rooms in Booking.com. #Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT.#Click "Update to Booking.com" for the property or room you want to change update. #Click on the "View content from Beds24 " link to see what will send.#If the the data you see there is what you send to Booking.com to override what is currently set in Booking.comgo back to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click "Update to Booking.com", select what you want to send and click "Confirm".

#Set Booking.com will put all pictures which we sent into the proeprty offlinepicture gallery for the property.#Go If you want to change pictures in a room you need to SETTINGS->CHANNEL MANAGER->BOOKING.COM XML ->VIEW CONTENT or click on update the "View content sent to property first, wait a few minutes for Booking.com" link to see what will send.#Click on process your pictures into the "Manage Content" button. #Click on property gallery then press "Update at to Booking.com"for your rooms.

'''NOTE<div class="warning">{{#fas:''' exclamation-triangle}} Click on the "View content" link to check what will send. All manuell existing content, manual changes or additions you entered directly in Booking.com will be overridden when you click "Update at Booking.com". </div>

PARKING_DISABLED  <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If there is a fee for parking you need to add the fee in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT. Use the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> for information

NEWSPAPER  CHECK_IN_OUT_SELF

2. Room feature codes (room amenity type codes )

SAFE_LARGE  CO_DETECTOR SMOKE_DETECTOR FIRST_AID_KIT

TV_PAY_PER_VIEW  TV_STREAMING

MOVIES

IRON_BOARD