Changes

[[Category:Set up InstructionsChannel Manager]][[Category:Troubleshooting]]<div class="heading">Booking.com: Create new properties and rooms</div> This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT and explains how to create properties and rooms on Booking.com directly from Beds24.

<div class="warning">{{#fas:exclamation-triangle}} ''This page explains how Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions]] if you want to create new accounts, import properties and rooms on from Booking.com directly from to Beds24.'' </div>

=What you should know '''This function is in beta testing. Send us a support ticket if and do before getting started=<div class="bluebox">If you want to create have a Booking.com Account or group account you can request to send a property properties and rooms directly from Beds24 to Booking.com.'''This function is only available for verified Beds24 accounts. The verification process will start when you perform Step 1 from the instructions below.

Alternatively you can create the properties in Booking.com first and then map them to your property in Beds24. Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions on how to map]].</div>==Minimum Requirements==

# If you need a license number you need to enter it in Beds24 so we can send it. == Rate Plans and Prices ==The pricing model for properties sent from Beds24 is Occupancy (OBP). This allows you to send prices for different occupancies.

= Rate Plans and Prices =One rate plan is created. The rate ID gets auto populated in {{#fas:cog}} (SETTINGS->) CHANNEL MANAGER->BOOKING.COM> MAPPING.

If you need more rate plans for example a for different occupancies, a non-refundable rate or your rate plan contains meals you can create additional rate plans in [[Booking.com_XML{{#fas:_Create_Booking.com_Rate_Plans_in_Beds24|cog}} (SETTINGS->) CHANNEL MANAGER->BOOKING.COM->MANAGE RATE PLANS]].

Rates and Daily Prices Price in which "Booking.com" is ticked will send.

<span class="circle" style="color: #f3e504; font-size: 250%;" >Tip{{#fas:lightbulb}} </span> '' Click on the "View Actual Data" Button to check which prices and availability will send.''

== Limitations==*Descriptions can can not be sent to Booking.com. They will create descriptios descriptions for you.

*Following information can not be sent. You need to add them direclty directly in you Booking.com extranet. If you need assistance ask Booking.com support how to do thisassist you.

= SetupStep by Step Guide to send a new property from Beds24 to Booking.com=Click <div class="warning">{{#fas:exclamation-triangle}} This will create a new property on the "View content sent to Booking.com" link. If you see problems click already have a property on Booking.com us [[Booking.com_XML:_Synchronise_bookings_prices_availability|these instructions]] for information on the links in the "Settings" column how to go connect it to the settings where you can fix the problemssynchronise prices and availability. </div>

As far as possible existing fields are sent Exporting a property is a complex process so the instructions need to Bookingbe followed carefully.com. Unique information Click on "Expand" to view the details for Booking.com can be entered in SETTINGS CHANNEL MANAGER->BOOKING.COM -> SPECIFIC CONTENTeach step.

When <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 1: Store your legal entity ID</div><div class="mw-collapsible-content meets yours and ">You need a Booking.coms requirement com group account if you can push your property and roomswant to send properties to Booking.com. Booking.com group accounts have a "Group Home" tab.

'''NOTE''': Make sure your property address, latitude and longitude are correct because this can not be changed later1. If you see a "Group Home" tab when you log into Booking.com

==If you manage more than one property Start a support ticket via the SUPPORT button in a Booking.com account ==You need a Bookingthe top left of your control panel with your legal entity ID.com group account if We will then store it for you want to send properties to an existing Booking.com account.

Booking.com group accounts have a "Group Home" tab2. If you do not see a "Group Home" tab when you log into Booking.com you do not have a group account*Click on "Request Legal Entity ID"*Check your the corporate information available in Beds24 is correct. If you do not have a group account contact required adjust it. *Click on "Send Request"This will trigger Booking.com support and ask them to create send you a group account for youcontract. Check your Email address and sign the contract.

In order to push your <span style="color:#019cde; font-size: 150%;“ >{{#fas:info-circle}} </span>Until you have connected at least on property to you will see the right Booking.com account we need your legal entity ID which only group accounts have. This is a special ID which is message "Partner Card not your Booking.com hotel partner ID or hotel ID.*found for the given data" when you click on "Check for your legal entity IDStatus". If you do not have it ask You can ignore this message because Booking.com support to give it to you.*Start a support ticket via recognises the SUPPORT button in connection between the top left of your control panel with your legal entity ID. We will then prepare the connection for and Beds24 only after youhave made an interface request and/or sent an accommodation. </div></div>

After we have notified <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 2: Check your content meets Booking.coms requirements</div><div class="mw-collapsible-content">*Click on the "View content". If you that we have registered your legal entity ID see problems click on the links in the "Settings" column to go to the settings where you can push properties and fix the problems. *As far as possible existing fields are sent to Booking.com. Unique information for Booking.com can be entered in {{#fas:cog}} (SETTINGS) roomsCHANNEL MANAGER->BOOKING.COM > SPECIFIC CONTENT. <span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Make sure your property address, latitude and longitude are correct because this can not be changed later. </div></div>

#Tick the check box for <div class="mw-collapsible mw-collapsed"><div class="headline-collapse"Inventory > Step 3: Push property and Prices and Bookingsrooms</div><div class="mw-collapsible-content" >After your legal entity ID is registered and SAVEyour content meets Booking.coms requirements you can push properties and rooms:#Click on the "Manage Content" buttonGo to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING. COM > SYNC CONTENT##Click on the "Property" button next to the property and select "Send to Booking.com Account xxx" button to create a the propertyin Booking.com. ##If you see errors fix them. When you see "Success" the property has been created and you can send your rooms.##Click on the "Room" button next to the room and select "Get allowed room names". An English room name is mandatory. You can ##If you want to have a room name in a local language as well, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING. Double check your room uses one of these COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and select from the 'get names' list.##Click on the "Room" button next to the room and select "Create at Booking.com" button to create the room. ##If you see errors fix them. When you see "Success" the room was sent.

#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > MAPPING #To open the property click #Click on the "PropertyPrice Data" button next to the property check which prices and select "Open Property"availability will send. If required adjust your prices. ##Click on the Set "PropertyActivate" button next = Activate to the property push prices and select "Check Status"availability to Booking. Properties with status “XML Ready to Open” will automatically be opened within 24 hourscom.</div></div>

'''NOTE'''<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 4: To use this function your connection need to be activated for Assign pictures</div><div class="mw-collapsible-content">Booking. If you see com will put all pictures which we sent into the error message "Access denied" your connection is not activated picture gallery for contentthe property. Log into your Wait a few minutes for Booking.com accoun tand change to process your pictures into the connection type. Then try againproperty gallery then press "Update to Booking.com" for your rooms</div></div>

<div class==Create a new Booking.com account from Beds24==#Tick the check box for "Inventory and Prices and Bookingsmw-collapsible mw-collapsed" and SAVE.>#Click on the <div class="Manage Contentheadline-collapse" button. > ##Click on the "Property." button next to Step 5: Open the property and select '''</div><div class="Create new Booking.com Accountmw-collapsible-content" to create an account containing this property. >##If you see errors fix them.##Click To open the property click on the "RoomProperty" button next to the room property and select "Get allowed room namesOpen Property". An English room name is mandatory. You can have a room name in a local language as well. Double check your room uses one of these names.##Click on the "RoomCheck Status" button next to the room and select "Create at Booking.com" Properties with status “XML Ready to create the room. ##If you see errors fix them. When you see "Success" the room was sentOpen” will automatically open within 24 hours.

Booking.com will send you an E-mail to finalize the contract. After this is done you can open the property. <span style=color:#Click on the "Manage Content" button. fe746c;“ >{{#Click on the fas:exclamation-triangle}} "Property" button next </span> To use this function your connection need to the property and select "Check Property"be activated for content. If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this the error message "Access denied" your connection is not mandatoryactivated for content. When you see no error Log into your can open the property at Booking.com. ##To open the property click on the "Property" button next to the property account and select "Open Property". ##Click on the "Property" button next to change the property and select "Check Status"connection type. Properties with status “XML Ready to Open” will automatically be opened within 24 hoursThen try again.</div></div>

'''NOTE'''<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 6: To use this function Check your status on Booking.com</div><div class="mw-collapsible-content">You can access your property score on Booking.com and suggestions on how to improve your connection need properties performance. *Go to be activated for content {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT*Click on the "Check Status" button This is what the different status values mean:*XML: Being built: This means that the property is in the process of being built. If Check if you see have pushed rooms (Step 4)*XML: Ready to check: The property has successfully registered and Booking.com is reviewing the property information.*XML: Ready to open: The property has been reviewed by Booking.com, and is ready to open. Go back to Step 6.   *Ready to Open: The property has been reviewed by Booking.com, and is ready to open. Open the error message property in your Booking.com extranet or go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open property".*Open/Bookable: The property is open and live on Booking.com. It is ready to receive reservations.*Autoclosed: Availability: The property has no availability and has been closed. Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > MAPPING, click on "Access deniedPrice Data" to check which prices and availability will send. If required adjust your connection prices and inventory.*Duplicate: This property has been found to be a duplicate of another property.*XML: Closed: The property has been closed. Open the property in your Booking.com extranet or go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open property".*Closed:The property is not activated for contentclosed and no longer bookable on Booking.com. Log into Check your Booking.com accoun tand change the connection type. Then try againextranet for further information.

==Content Setup=====Policies===Policies for '''pets''' and '''smoking''' as sent via feature codes. Property featues are selected in SETTINGS-</div>PROEPRTIES-</div>DESCRIPTIONS "Features", room features in SETTINGS->PROEPRTIES->ROOMS->SETUP.

'''Cancellation policies''' are set in SETTINGS-CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM CONTENT in "Custom"=Add countries to your Legal Entity ID=Initially, the country of the legal entity and the country of the accommodation you want to create must be identical.

===Fees and Taxes===Once you have connected at least one property to Beds24, you can add countries to your legal entity ID.*VAT Click on the "View details". You will be sent according to see your "Contract Countries"at the VAT amount you have set in SETTINGS->PROPERTIES-BOOKING RULESbottom*Other fees and taxes in SETTINGS-CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM CONTENT in Click on "CustomAdd Countries". to add more countries</div></div>

=Content Requirements and how to set your content up===Policies and House Rules=='''Pets''' (default = allowed) is property features which can be selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you set nothing we send pets allowed. Allowed feature codes are: PETS_CONSIDERED PETS_NOT_ALLOWED PETS_SERVICE_ONLY If applicable a petfee can be set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom".  '''Smoking''' (default = not allowed) is property features which can be selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you st nothing we send smoking not allowed. Allowed feature codes are: SMOKING_ALLOWED SMOKING_NOT_ALLOWED  SMOKING_AREAS   '''Events/parties''' (default = not allowed) is property features which are selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you set nothing we send parties not allowed. Allowed features codes are: EVENTS_ALLOWED ===Cancellation Policies==='''Cancellation policies''' are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT > POLICIES, tick the policies that apply for your property.  ===Quiet Hours (only for vacation rentals)==='''Quiet hours''' are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". click (?) Custom text for applicable values. ==Fees and Taxes==*VAT will be sent according to the VAT amount you have set in {{#fas:cog}} (SETTINGS) PROPERTIES -> BOOKING RULES*Other fees and taxes in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER -> BOOKING.COM -> SPECIFIC PROPERTY CONTENT in "Custom". ==Room Configuration: Define Bedrooms and Bathrooms===Bedrooms and bathrooms can be set up for the property (SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->DESCRIPTION) or per room (SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP).

'''NOTE<span style=color:''' #fe746c;“ >{{#fas:exclamation-triangle}} </span> Set up bedrooms and bathroom either in the property OR the room. If you set them up in both you will double them up.

Example 1: All units (rooms) have one king bed and one bathroom. In this case you can set up the bedroom and bathroom in SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->DESCRIPTION. The number will be applied to all room/units.

Example 2: You have one unit with one bedroom and another unit with two bedrooms. In this case set the bedrooms up in SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP.

===Meals===If you offer meals you can set these in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-> BOOKING.COM-> SPECIFIC PROPERTY CONTENT in "Custom".

===Accepted Payments===The card types you have ticked in {{#fas:cog}} (SETTINGS->) PAYMENTS->CREDIT CARD COLLECTION will be sent as accepted payments to Booking.com. I you have not ticked any "Chash Cash only" will be sent.

'''NOTE<span class="" style="color:''' #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Details about CVC and card details being sent to Beds24 need to be set in your Booking.com extranet. If required ask Booking.com support to assist you.

===Amenities===Amenities can be set up for the property (SETTING-{{#fas:cog}} (SETTINGS) >PROPERTIES->DESCRIPTION) or per room (SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP).

Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in SETTING-{{#fas:cog}} (SETTINGS) >PROPERTIES->DESCRIPTION. The number will be applied to all room/units.

Example 2: You have one unit with Wifi one and another unit without Wifi. In this case set the Wifi up in SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP.

'''NOTE<span style=color:#fe746c;“ >{{#fas:''' exclamation-triangle}} </span> Booking.coms amenities are not identical with the features Beds24 offers under "Features". You can manually add Booking.com speceific amenities. For more information see "All feature codes" below. ==Pictures==*Pictures activated for the property or room in {{#fas:cog}} (SETTINGS) > BOOKING ENGINE > PICTURES will be sent. *Booking.com will put all pictures which we sent into the picture gallery for the property. After Booking.com has put them there you can map them to your rooms by sending an update for the room.*Booking.com requires tags. Tags will be extracted from the English language "Captions" which you can apply/change in the picture settings in {{#fas:cog}} (SETTINGS) BOOKING PAGE > PICTURES. Click on the green button 'Manage' to get to the section where you can edit the caption. Booking.com will put all pictures which we sent into the picture gallery for the property. If you add pictures to a room you need to update the property first, wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms. ==Security deposit==You can set a security deposit *in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT. Defaults are payment at check-in in cash and return at check-out in cash.*in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom" where you can also define how and when the payment needs to be made and how and when it is returned.  If you have set a security deposit in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT this will be used provided it is the same for all room types in the property. If you have multiple room types and the value is different for each room type this setting will be ignored.

===Pictures===Pictures activated for the property or room You can override these settings in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER >BOOKING PAGE.COM ->PICTURES will be sentSPECIFIC PROPERTY CONTENT in "Custom".

Booking.com requires tags. Tags will be extracted from ==License (rentals only)==When you click on the English language "CaptionsLicence" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SYNC CONTENT you will see which licence types are possible in your region and you can apply/change in enter your licence ID. A click on "Send" will update the picture settingslicence information to Booking.com.

===License, Type of Residence, Property managed by (rentals only)===For some regions licences are mandatory*Property managed by: Professional company. Property licences need to be entered If the property is managed by a private person you can set this in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER >PROPERTIESBOOKING.COM ->DESCRIPTIONSPECIFIC PROPERTY CONTENT in "Custom". *Type of residence: other. If your location requires a license per room the type of residence is primary or secondary you can set this in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-BOOKING.COM-> SPECIFIC ROOM PROPERTY CONTENT in "Custom".

Defaults are ==Key Collection (rentals only)==*Property managed by: Professional company. If the property is managed by a private person you want to inform your guests how they can set this in SETTINGS-CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM CONTENT check in , you can sent information via the "CustomKey Collection". *Type of residencebutton in {{#fas: other. If the type of residence is primary or secondary you can set this in cog}} (SETTINGS-) CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM > SYNC CONTENT in "Custom".

===Star Rating (hotels only)===If you have a starrating star rating you can add it in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SPECIFIC PROPERTY CONTENT i in "Custom". ==Properties in France==Properties in France need to provide additional legal information. You need to add these in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM-> SPECIFIC ROOM PROPERTY CONTENT i in "Custom". Click on the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> and see the information under "Legal".

<div class="mw-collapsible mw-collapsed"><div '''No availability pushed'''class="headline-collapse" > Go Code 497 - Authorization error. Access denied while trying to SETTINGSupdate hotel xyz</div><div class="mw-collapsible-content">CHANNEL MANAGERThe property is not activated for the use of the content API, Code 737 -Access denied trying to update hotel Please log into Booking.com and and go to ACCOUNT >BOOKINGCONNECTIVITY PROVIDER.COM Disconnect from Beds24 and click on "View Actual Data"reconnect this time ticking all tick boxes as shown here: https://wiki. If the prices and availability you see there are correct click UPDATEbeds24. Allow your update to be processed then open the room againcom/images/6/69/Extranet-booking. png</div></div>

<div class="mw-collapsible mw-collapsed"><div '''Invalid phone number'''class="headline-collapse" > No availability pushed</div><div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM Check that your phone number has a country code and that click on "View Actual Data". If the country code is separated by a blank sprace from prices and availability you see there are correct click UPDATE. Allow your update to be processed then open the rest of the numberroom again.</div></div>

<div class="mw-collapsible mw-collapsed"><div '''CityName: Property content is required'''class="headline-collapse" > Complete your contact details in SETTINGSCode 150 -Changes are not permitted.</div>PROPERTIES<div class="mw-collapsible-content">DESCRIPTIONThis is because property 5587283 has status Open / bookable.Please contact your account manager if you want to modify latitude, longitude, property name, address

Some changes '''PostalCode: Property content (i.e. location or language) are not allowed by Booking.com when the property is open/bookable. Contact Booking.com support (this is required'''what they mean by "your account manager") if you need to make such changes. Complete your contact details in SETTINGS-</div>PROPERTIES-</div>DESCRIPTION.

<div class="mw-collapsible mw-collapsed"><div '''xx not allowed as room class="headline-collapse" > Hotel has non-Latin characters in name''' You need </div><div class="mw-collapsible-content">Adjust your property name to use a generic room namecontain only latin letters and numbers. </div></div>

'''PropertyLicenseNumber is mandatory for this location'''<div class="mw-collapsible mw-collapsed"><div Enter your licence number in SETTNGSclass="headline-collapse" >PROPERTIESxx not allowed as room name</div><div class="mw-collapsible-content"> to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT >DESCRIPTIONROOM TYPE NAMES and select from the 'get names' list. </div></div>

<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > '''Code 121 - Accommodation not contracted. Hotel could not be added to legal entity with id xxx. Legal entityxxx Invalid phone number / The phone number (number) is not allowed to add properties in valid for international calling</div><div class="mw-collapsible-content">Check that your phone number has a country: YZ. Please contact your account manager''' Contact Bookingcode and that the country code is separated by a blank space from the rest of the number.com support and have all countries you are activ in to your Partner Card (LEID) </div></div>

<div class= Import Properties from Booking.com "mw-collapsible mw-collapsed"><div class="headline-collapse" > You can create a new property and rooms in Beds24 from a property in Booking.com. The Booking.com No hotel and room IDs will be automatically added to the channel manager settings. facilities defined </div><div class== 1. Initiate the XML connection in Booking.com =="mw-collapsible-content">Initiate the XML connection from the property menu within the booking.com extranet Go to {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION and then do the Beds24 setupadd features.</div></div>

1) Login to <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > No resolvable address is specified</div><div class="mw-collapsible-content">Booking.com and go to ACCOUNT-considers your address invalid. Update your address in {{#fas:cog}} (SETTINGS) PROPERTIES >CHANNEL MANAGERDESCRIPTION . If you do not see this option contact Booking.com and tell them you want to use a channel manager</div></div>

2<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > No contacts specified</div><div class="mw-collapsible-content">Add a contact in in {{#fas:cog}} (SETTINGS) Click the Start button and search for BEDS24PROPERTIES > DESCRIPTION .</div></div>

<embedvideo servicediv class="youtubemw-collapsible mw-collapsed">https:<div class="headline-collapse" > Invalid checkin/checkout'</youtudiv><div class="mw-collapsible-content">Check that the formats for Check-in and Check-out are correct.be</VYzWI-PDVYkdiv></embedvideodiv>

3) Complete the rest of the on screen instructions and make sure you select a two<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Property has no licence number / PropertyLicenseNumber is mandatory for this location'</div><div class="mw-collapsible-way connection and content">Enter your licence number in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION . </div></div>

4) When ready <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > duplicates for room name</div><div class="mw-collapsible-content">Booking.com allows every room name to be used only once. If you will receive have a notification from room type in Booking.combut individual rooms in Beds24 you can use [[Combine_individual_rooms_into_a_roomtype|set up virtual rooms]].</div></div>

<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Room name does not correspond to Room Type </div><div class="mw-collapsible-content">Booking.com does not allow the room name you have chosen for the selected room type. Change either the room name or the room type.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Invalid occupancy for this room type </div><div class="mw-collapsible-content">The number of guest set for this room is not allowed to the chosen room type.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Room (room_id) does not have kitchen or kitchenette</div><div class="mw-collapsible-content">The room type you have specified room should have a kitchen or kitchenette. Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS >SETUP and add it under "Features".</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > No defined facilities for specified room</div><div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS >SETUP and add your facilities under "Features".</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > No photos uploaded for specified room</div><div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING ENGINE > PICTURES and add pictures.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Property has pending photo requests</div><div class="mw-collapsible-content">Ensure you have added a Caption to each of your pictures. {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES , click MANAGE and then enter the Caption. If the error still occurs after a couple of hours your pictures are stuck at Booking.coms end. Contact Booking.com support and ask them to push the pictures.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Error when adding hotel to legal entity: Can not add this hotel to group contract as partner has no contract for XY</div><div class="mw-collapsible-content">See above how to add a country to your Legal Entity ID.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Room occupancy (4) for room 123456789 ("Double Room with Balcony") does not correspond to RoomType (Double)</div><div class="mw-collapsible-content">The wrong Room Type has been selected, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT and update the Room Type to an appropriate setting. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Invalid checkin/checkout</div><div class="mw-collapsible-content">No checkin or checkout allowed times, has been set in Booking.com. Login to the Booking.com extranet and go to Property tab > Policies > Guest information, enter the details. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Description/Text 'XXXXXXX'is not an allowed room name in language 'IMPORTANTen'</div><div class="mw-collapsible-content">The wrong Room Type Name has been selected, go to {{#fas:''' DO NOT confirm cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT and update the Room Type Name to an appropriate setting. Click on the "et names" next to Room Type Name and select the connection appropriate name. An English room name is mandatory. You can have a room name in a local language as well. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 121 - Accommodation not contracted</div><div class="mw-collapsible-content">See above how to add a country to your Legal Entity ID. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > This SPO Hotel has not given invoice details or signed contract</div><div class="mw-collapsible-content">You need to finalize your contractual relations with Booking.com until . Check the messages from Booking.com for instructions. If you perform the next step in Beds24are not sure what exactly Booking.com expects you to do contract Booking.com support.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" >No Products defined,'No rates defined, No rooms active'</div><div class="mw-collapsible-content">Check if you have sent rooms.</div></div>

<div class== 2. In Beds24 ==*If you do not have an active connection for another property activate an existing property for Booking.com by ticking "Inventory and Pricesmw-collapsible mw-collapsed" or Bookings.>*Select <div class="Import Propertyheadline-collapse"> TPA_Extensions/PropertyTaxInfo/PropertyRegisteredInVcs is mandatory for this location*Click on </div><div class="Manage Contentmw-collapsible-content" >*Enter the Booking.com hotel ID of the property you want You need to import then click on "Import from Bookingset a LEGALREGISTERED custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.com"-*If you did not have an active connection for another property untick COM > SPECIFIC PROPERTY CONTENT in "Inventory and PricesCustom" or Bookings for . For instructions on the property values you had activated.*Check that your prices imported properly*''Click can set please click on the context help <span style="View Actual Data" Button color:#007bff;“ >{{#far:question-circle}} </span> icon next to check which prices and availability will send to Booking.comthe settings.</div></div>

Please note that Booking.com will not send all <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > TPA_Extensions/PropertyTaxInfo/PropertyHasVat is mandatory for this location</div><div class="mw-collapsible-content ">You need to set a LEGALHASVAT custom value in {{#fas:cog}} (for example pictures are not sentSETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can check what Booking.com sent when you set please click on the context help <span style="View content sent color:#007bff;“ >{{#far:question-circle}} </span> icon next to Booking.com" link so you can see which information needs to be set up in Beds24the settings. </div></div>

<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > TPA_Extensions/PropertyTaxInfo/PropertyDeclaresRevenue is mandatory for this location'</div><div class= 3"mw-collapsible-content"> You need to set a LEGALDECLARESREVENUE custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING. Confirm the connection COM > SPECIFIC PROPERTY CONTENT in Booking"Custom".com For instructions on the values you can set please click on the context help <span style=== Confirm "color:#007bff;“ >{{#far:question-circle}} </span> icon next to the connection in Booking.comsettings.</div></div>

[[Image<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > XML:bookingconfirm.png|450px|linkBeing built</div><div class=]]"mw-collapsible-content">[[MediaGo to {{#fas:bookingconfirmcog}} (SETTINGS) CHANNEL MANAGER > BOOKING.png|view large]]COM > SYNC CONTENT and click on "Open" as specified in the step by step instructions above</div></div>

You can update pictures, house rules and content data for properties and pictures and content for rooms in Booking.com. #Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT.#Click "Update to Booking.com" for the property or room you want to update. #Click on the "View content" link to see what will send.#If the the data you see there is what you send to Booking.com to override what is currently set in Booking.com go back to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click "Update to Booking.com", select what you want to send and click "Confirm".  Booking.com will put all pictures which we sent into the picture gallery for the property. If you want to change content from Beds24 pictures in a room you need to update the property first, wait a few minutes for Booking.com:to process your pictures into the property gallery then press "Update to Booking.com" for your rooms.

<div class="warning">{{#Set the proeprty offline.#fas:exclamation-triangle}} Click on the "View content sent to Booking.com" link to see check what will send.#Click on the "Manage Content" button. #Click "Property" to update the All existing content for the property , manual changes or on "Room" to update the content for the roomadditions you entered directly in Booking. Then select com will be overridden when you click "Update at Booking.com".</div>

PARKING_DISABLED  <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If there is a fee for parking you need to add the fee in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT. Use the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> for information

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