Changes

[[Category:Set up InstructionsChannel Manager]][[Category:Troubleshooting]]<div class="heading">Booking.com: Create new properties and rooms</div> This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > CONTENT and explains how to create properties and rooms on Booking.com directly from Beds24.

<div class="warning">{{#fas:exclamation-triangle}} This page explains how Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions]] if you want to create new accounts, import properties and rooms on from Booking.com directly from to Beds24. </div>

=What you should know and do before getting started=<div class="bluebox">If you have a Booking.com group account you can request to send properties and rooms directly from Beds24 to Booking.com. This function is only available for verified Beds24 accounts. The verification process will start when you perform Step 1 from the instructions below.  Alternatively you can create the properties in Booking.com first and then map them to your property in Beds24. Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions on how to map]].</div>==Minimum Requirements==

# If you need a license number you need to enter it in Beds24 so we can send it.

== Rate Plans and Prices ==One rate plan The pricing model for properties sent from Beds24 is created. The rate ID gets auto populated in SETTINGS->CHANNEL MANAGER->BOOKINGOccupancy (OBP).COMThis allows you to send prices for different occupancies.

If you need more rate plans for example a for different occupancies, a non-refundable rate or your One rate plan contains meals you can create additional is created. The rate plans ID gets auto populated in [[Booking.com_XML {{#fas:_Create_Booking.com_Rate_Plans_in_Beds24|cog}} (SETTINGS->) CHANNEL MANAGER->BOOKING.COM->MANAGE RATE PLANS]]MAPPING.

Rates and Daily Prices If you need more rate plans for example a for different occupancies, a non-refundable rate or your rate plan contains meals you can create additional rate plans in which "Booking{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.com" is ticked will sendCOM > RATE PLANS.

Price in which "Booking.com" is ticked will send.  <span class="" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> '' Click on the "View Actual Data" Button to check which prices and availability will send.''

== Limitations==*Descriptions can can not be sent to Booking.com. They will create descriptions for you.

*Following information can not be sent. You need to add them directly in you Booking.com extranet. If you need assistance ask Booking.com support how to do thisassist you.

= SetupStep by Step Guide to send a new property from Beds24 to Booking.com=Click <div class="warning">{{#fas:exclamation-triangle}} This will create a new property on the "View content sent to Booking.com" link. If you see problems click already have a property on Booking.com us [[Booking.com_XML:_Synchronise_bookings_prices_availability|these instructions]] for information on the links in the "Settings" column how to go connect it to the settings where you can fix the problemssynchronise prices and availability. </div>

As far as possible existing fields are sent Exporting a property is a complex process so the instructions need to Bookingbe followed carefully.com. Unique information Click on "Expand" to view the details for Booking.com can be entered in SETTINGS CHANNEL MANAGER->BOOKING.COM -> SPECIFIC CONTENTeach step.

When <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 1: Store your legal entity ID</div><div class="mw-collapsible-content meets yours and ">You need a Booking.coms requirement com group account if you can push your property and roomswant to send properties to Booking.com. Booking.com group accounts have a "Group Home" tab.

<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Make sure your property address, latitude and longitude are correct because this can not be changed later1. If you see a "Group Home" tab when you log into Booking.com

==If you manage more than one property Start a support ticket via the SUPPORT button in a Booking.com account ==You need a Bookingthe top left of your control panel with your legal entity ID.com group account if We will then store it for you want to send properties to an existing Booking.com account.

Booking.com group accounts have a "Group Home" tab2. If you do not see a "Group Home" tab when you log into Booking.com you do not have a group account*Click on "Request Legal Entity ID"*Check your the corporate information available in Beds24 is correct. If you do not have a group account contact required adjust it. *Click on "Send Request"This will trigger Booking.com support and ask them to create send you a group account for youcontract. Check your Email address and sign the contract.

In order to push your <span style="color:#019cde; font-size: 150%;“ >{{#fas:info-circle}} </span>Until you have connected at least on property to you will see the right Booking.com account we need your legal entity ID which only group accounts have. This is a special ID which is message "Partner Card not your Booking.com hotel partner ID or hotel ID.*found for the given data" when you click on "Check for your legal entity IDStatus". If you do not have it ask You can ignore this message because Booking.com support to give it to you or contact us via a support ticket.*Start a support ticket via recognises the SUPPORT button in connection between the top left of your control panel with your legal entity ID. We will then prepare the connection for and Beds24 only after youhave made an interface request and/or sent an accommodation. </div></div>

After we have notified <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 2: Check your content meets Booking.coms requirements</div><div class="mw-collapsible-content">*Click on the "View content". If you that we have registered your legal entity ID see problems click on the links in the "Settings" column to go to the settings where you can push properties and fix the problems. *As far as possible existing fields are sent to Booking.com. Unique information for Booking.com can be entered in {{#fas:cog}} (SETTINGS) roomsCHANNEL MANAGER->BOOKING.COM > SPECIFIC CONTENT. <span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Make sure your property address, latitude and longitude are correct because this can not be changed later. </div></div>

#Tick the check box for <div class="mw-collapsible mw-collapsed"><div class="headline-collapse"Inventory > Step 3: Push property and Prices and Bookingsrooms</div><div class="mw-collapsible-content" >After your legal entity ID is registered and SAVEyour content meets Booking.coms requirements you can push properties and rooms:#Click on the "Manage Content" buttonGo to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING. COM > SYNC CONTENT##Click on the "Property" button next to the property and select "Send to Booking.com Account xxx" button to create a the propertyin Booking.com. ##If you see errors fix them. When you see "Success" the property has been created and you can send your rooms.##Click on the "Room" button next to the room and select "Get allowed room names". An English room name is mandatory. You can ##If you want to have a room name in a local language as well, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING. Double check your room uses one of these COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and select from the 'get names' list.##Click on the "Room" button next to the room and select "Create at Booking.com" button to create the room. ##If you see errors fix them. When you see "Success" the room was sent.

#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > MAPPING ##Click on "Price Data" to check which prices and availability will send. If required adjust your prices. ##Set "Activate" = Activate to push prices and availability to Booking.com.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 4: Assign pictures</div><div class="mw-collapsible-content">Booking.com will put all pictures which we sent into the picture gallery for the property. Wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 5: Open the property'''</div><div class="mw-collapsible-content">#To open the property click on the "Property" button next to the property and select "Open Property". ##Click on the "Property" button next to the property and select "Check Status"button. Properties with status “XML Ready to Open” will automatically be opened open within 24 hours.

==Create a new *Ready to Open: The property has been reviewed by Booking.com account from Beds24==#Tick , and is ready to open. Open the check box for "Inventory and Prices and Bookings" and SAVEproperty in your Booking.com extranet or go to {{#Click fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on the "Manage ContentOpen property" button. ##Click on the "Property." button next to the *Open/Bookable: The property is open and select "Create new live on Booking.com Account" . It is ready to create an account containing this receive reservations.*Autoclosed: Availability: The propertyhas no availability and has been closed. Go to {{##If you see errors fix themfas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.##Click COM > MAPPING, click on the "RoomPrice Data" button next to the room check which prices and select "Get allowed room names"availability will send. An English room name is mandatoryIf required adjust your prices and inventory. You can have *Duplicate: This property has been found to be a room name duplicate of another property.*XML: Closed: The property has been closed. Open the property in a local language as well. Double check your room uses one of these namesBooking.com extranet or go to {{##Click fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on the "RoomOpen property" button next to the room .*Closed:The property is closed and select "Create at no longer bookable on Booking.com" to create the room. ##If you see errors fix themCheck your Booking. When you see "Success" the room was sentcom extranet for further information.

<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> To use this function Add countries to your connection need Legal Entity ID=Initially, the country of the legal entity and the country of the accommodation you want to create must be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com accoun tand change the connection type. Then try againidentical.

==Content Setup==Once you have connected at least one property to Beds24, you can add countries to your legal entity ID.===Policies===*Click on the "View details". You will see your "Contract Countries"at the bottomPolicies for '''pets''' and '''smoking''' as sent via feature codes. Property featues are selected in SETTINGS->PROEPRTIES->DESCRIPTIONS *Click on "FeaturesAdd Countries", room features in SETTINGS-to add more countries</div>PROEPRTIES-</div>ROOMS->SETUP.

=Content Requirements and how to set your content up===Policies and House Rules=='''Cancellation policiesPets''' are set (default = allowed) is property features which can be selected in {{#fas:cog}} (SETTINGS-CHANNEL MANAGER-BOOKING.COM-SPECIFIC ROOM CONTENT in ) PROEPRTIES> DESCRIPTIONS "CustomFeatures". If you set nothing we send pets allowed. Allowed feature codes are:

PETS_NOT_ALLOWED PETS_SERVICE_ONLY If applicable a petfee can be set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom".  '''Smoking''' (default = not allowed) is property features which can be selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you st nothing we send smoking not allowed. Allowed feature codes are: SMOKING_ALLOWED SMOKING_NOT_ALLOWED  SMOKING_AREAS   '''Events/parties''' (default = not allowed) is property features which are selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you set nothing we send parties not allowed. Allowed features codes are: EVENTS_ALLOWED ===Cancellation Policies==='''Cancellation policies''' are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT > POLICIES, tick the policies that apply for your property.  ===Quiet Hours (only for vacation rentals)==='''Quiet hours''' are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". click (?) Custom text for applicable values. ==Fees and Taxes==*VAT will be sent according to the VAT amount you have set in {{#fas:cog}} (SETTINGS) PROPERTIES -> BOOKING RULES*Other fees and taxes in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER -> BOOKING.COM -> SPECIFIC PROPERTY CONTENT in "Custom". ==Room Configuration: Define Bedrooms and Bathrooms===Bedrooms and bathrooms can be set up for the property (SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->DESCRIPTION) or per room (SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP).

Example 1: All units (rooms) have one king bed and one bathroom. In this case you can set up the bedroom and bathroom in SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->DESCRIPTION. The number will be applied to all room/units.

Example 2: You have one unit with one bedroom and another unit with two bedrooms. In this case set the bedrooms up in SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP.

===Meals===If you offer meals you can set these in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-> BOOKING.COM-> SPECIFIC PROPERTY CONTENT in "Custom".

===Accepted Payments===The card types you have ticked in {{#fas:cog}} (SETTINGS->) PAYMENTS->CREDIT CARD COLLECTION will be sent as accepted payments to Booking.com. I you have not ticked any "Chash Cash only" will be sent.

===Amenities===Amenities can be set up for the property (SETTING-{{#fas:cog}} (SETTINGS) >PROPERTIES->DESCRIPTION) or per room (SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP).

Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in SETTING-{{#fas:cog}} (SETTINGS) >PROPERTIES->DESCRIPTION. The number will be applied to all room/units.

Example 2: You have one unit with Wifi one and another unit without Wifi. In this case set the Wifi up in SETTING->{{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS->SET UP.

===Pictures===*Pictures activated for the property or room in {{#fas:cog}} (SETTINGS-) >BOOKING ENGINE->PICTURES will be sent. *Booking.com will put all pictures which we sent into the picture gallery for the property. After Booking.com has put them there you can map them to your rooms by sending an update for the room.*Booking.com requires tags. Tags will be extracted from the English language "Captions" which you can apply/change in the picture settings in {{#fas:cog}} (SETTINGS) BOOKING PAGE > PICTURES. Click on the green button 'Manage' to get to the section where you can edit the caption.

Booking.com requires tagswill put all pictures which we sent into the picture gallery for the property. If you add pictures to a room you need to update the property first, wait a few minutes for Booking. Tags will be extracted from com to process your pictures into the English language property gallery then press "CaptionsUpdate to Booking.com" which you can apply/change in the picture settings:for your rooms.

Settings ==Security deposit==You can set a security deposit *in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > Booking Page PROPERTY CONTENT > PicturesROOM CONTENT. Defaults are payment at check-in in cash and return at check-out in cash.*in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom" where you can also define how and when the payment needs to be made and how and when it is returned.

Click on If you have set a security deposit in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT this will be used provided it is the green button 'Manage' to get to same for all room types in the section where property. If you can edit have multiple room types and the captionvalue is different for each room type this setting will be ignored.

===License, Type of Residence, Property managed by (rentals only)===For some regions licences are mandatory. Property licences need to be entered in SETTINGS->PROPERTIES->DESCRIPTION. If your location requires a license per room you You can set this override these settings in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-> BOOKING.COM-> SPECIFIC ROOM PROPERTY CONTENT in "Custom".

Defaults are ==License (rentals only)==*Property managed by: Professional company. If When you click on the property is managed by a private person you can set this "Licence" button in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-> BOOKING.COM-SPECIFIC ROOM > SYNC CONTENT you will see which licence types are possible in "Custom". *Type of residence: other. If the type of residence is primary or secondary your region and you can set this in SETTINGS-CHANNEL MANAGER-BOOKINGenter your licence ID.COM-SPECIFIC ROOM CONTENT in A click on "CustomSend"will update the licence information to Booking.com.

===Star Rating Type of Residence, Property managed by (hotels rentals only)===*Property managed by: Professional company. If you have the property is managed by a starrating private person you can add it set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM -> SPECIFIC PROPERTY CONTENT in "Custom". *Type of residence: other. If the type of residence is primary or secondary you can set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM-> SPECIFIC ROOM PROPERTY CONTENT in "Custom".

= Common Errors =Key Collection (rentals only)== '''Code 497 - Authorization error. Access denied while trying If you want to update hotel xyz''' The property is not activated for the use of the content API. Log into inform your Booking.com accountguests how they can check in, cancel you can sent information via the connection with Beds24 then request a new one which includes the content API"Key Collection" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SYNC CONTENT.

'''No availability pushed'''==Star Rating (hotels only)==If you have a star rating you can add it in Go to {{#fas:cog}} (SETTINGS->) CHANNEL MANAGER->BOOKING.COM and click on > SPECIFIC PROPERTY CONTENT i in "View Actual DataCustom". If the prices and availability you see there are correct click UPDATE. Allow your update to be processed then open the room again.

'''Code 150 - Changes are not permitted==Properties in France==Properties in France need to provide additional legal information. This is because property 5587283 has status Open / bookable. Please contact your account manager if you want You need to modify latitude, longitude, property name, address''' Some changes add these in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SPECIFIC PROPERTY CONTENT iin "Custom".e. location or language) are not allowed by Booking.com when Click on the property is opencontext help<span style="color:#019cde;“ >{{#far:question-circle}} </bookable. Contact Booking.com support if you need to make such changesspan> and see the information under "Legal".

'''Hotel has non= Common Errors =<div class="mw-collapsible mw-Latin characters in name '''collapsed"><div Adjust your property name to contain class="headline-collapse" > Partner Card not found for the given data</div><div class="mw-collapsible-content">Booking.com recognises the connection between the legal entity ID and Beds24 only latin letters after you have made an interface request and numbers/or sent an accommodation. You can ignore this message if you have not yet connected at least one property. </div></div>

<div class="mw-collapsible mw-collapsed"><div '''xx not allowed as room name'''class="headline-collapse" > You need Code 497 - Authorization error. Access denied while trying to update hotel xyz</div><div class="mw-collapsible-content">The property is not activated for the use one of the room names content API, Code 737 - Access denied trying to update hotel Please log into Booking.com alows Click on the "Room" button next and and go to the room ACCOUNT > CONNECTIVITY PROVIDER. Disconnect from Beds24 and select "Get allowed room names"reconnect this time ticking all tick boxes as shown here: https://wiki.beds24.com/images/6/69/Extranet-booking. png</div></div>

<div class="mw-collapsible mw-collapsed"><div '''Invalid phone number class="headline-collapse" > No availability pushed</ The phone number div><div class="mw-collapsible-content">Go to {{#fas:cog}} (numberSETTINGS) is not valid for international calling''' Check that your phone number has a country code CHANNEL MANAGER-BOOKING.COM and that click on "View Actual Data". If the country code is separated by a blank space from prices and availability you see there are correct click UPDATE. Allow your update to be processed then open the rest of the numberroom again.</div></div>

<div class="mw-collapsible mw-collapsed"><div '''No hotel facilities defined '''class="headline-collapse" > Go to SETTINGSCode 150 -Changes are not permitted.</div>PROPERTIES<div class="mw-collapsible-content">DESCRIPTION and add featuresThis is because property 5587283 has status Open / bookable. Please contact your account manager if you want to modify latitude, longitude, property name, address

''''No resolvable address Some changes (i.e. location or language) are not allowed by Booking.com when the property is specified''' open/bookable. Contact Booking.com considers support (this is what they mean by "your address invalidaccount manager") if you need to make such changes. Update your address in SETTINGS-</div>PROPERTIES-</div>DESCRIPTION.

<div class="mw-collapsible mw-collapsed"><div '''No contacts specified'''class="headline-collapse" > Add a contact Hotel has non-Latin characters in in SETTINGSname</div><div class="mw->PROPERTIEScollapsible-content">DESCRIPTIONAdjust your property name to contain only latin letters and numbers.</div></div>

'''Invalid checkin<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > xx not allowed as room name</checkout'''div><div class="mw-collapsible-content"> Check that to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and select from the formats for Check-in and Check-out are correct'get names' list. </div></div>

<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > '''Property has no licence Invalid phone number / PropertyLicenseNumber The phone number (number) is mandatory not valid for this location'''international calling</div><div class="mw-collapsible-content"> Enter Check that your licence phone number has a country code and that the country code is separated by a blank space from the rest of the number in SETTINGS-.</div>PROPERTIES-</div>DESCRIPTION.

<div class="mw-collapsible mw-collapsed"><div '''duplicates for room name'''class="headline-collapse" > Booking.com allows every room name No hotel facilities defined </div><div class="mw-collapsible-content">Go to be used only once. If you have a room type in Booking.com but individual rooms in Beds24 you can use [[Combine_individual_rooms_into_a_roomtype|set up virtual rooms]]{{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION and add features.</div></div>

<div class="mw-collapsible mw-collapsed"><div '''Room name does not correspond to Room Type '''class="headline-collapse" > No resolvable address is specified</div><div class="mw-collapsible-content"> Booking.com does not allow the room name you have chosen for the selected room typeconsiders your address invalid. Change either the room name or the room typeUpdate your address in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .</div></div>

'''Invalid occupancy for this room type '''<div class="mw-collapsible mw-collapsed"><div The number of guest set for this room is not allowed to the chosen room typeclass="headline-collapse" > No contacts specified</div><div class="mw-collapsible-content">Add a contact in in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .</div></div>

'''Room (room_id) does not have kitchen or kitchenette '''<div class="mw-collapsible mw-collapsed"><div The room type you have specified room should have a kitchen or kitchenette. Go to SETTINGSclass="headline-collapse" > Invalid checkin/checkout'</div>PROPERTIES<div class="mw-collapsible-content">ROOMSCheck that the formats for Check->SETUP in and add it under "Features"Check-out are correct.</div></div>

'''No defined facilities <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Property has no licence number / PropertyLicenseNumber is mandatory for specified room''this location' Go to SETTINGS-</div>PROPERTIES<div class="mw->ROOMScollapsible-content">SETUP and add Enter your licence number in your facilities under "Features"{{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .</div></div>

'''No photos uploaded <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > duplicates for specified room'''name</div> Go to SETTINGS<div class="mw->BOOKING PAGEcollapsible-content">PICTURES and add picturesBooking.com allows every room name to be used only once. If you have a room type in Booking.com but individual rooms in Beds24 you can use [[Combine_individual_rooms_into_a_roomtype|set up virtual rooms]].</div></div>

<div class="mw-collapsible mw-collapsed"><div '''Code 733 class="headline- Property has pending photo requestscollapse" > Please ensure you have added a Caption Room name does not correspond to each of your pictures. SETTINGSRoom Type </div><div class="mw-> BOOKING PAGE collapsible-content"> PICTURES , click MANAGE and then enter Booking.com does not allow the room name you have chosen for the Captionselected room type. If Change either the error still occurs after a couple of hours your pictures are stuck at Booking.coms end. Contact Booking.com support and ask them to push room name or the picturesroom type.</div></div>

<div class="mw-collapsible mw-collapsed"><div '''Code 121 class="headline- Accommodation collapse" > Room (room_id) does not contracted. Hotel could not be added to legal entity with id xxxhave kitchen or kitchenette</div><div class="mw-collapsible-content">The room type you have specified room should have a kitchen or kitchenette. Legal entity xxx is not allowed Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS >SETUP and add properties in country: YZit under "Features". Please contact your account manager''' Contact Booking.com support and have all countries you are active in to your Partner Card (LEID)</div></div>

<div class="mw-collapsible mw-collapsed"><div '''This SPO Hotel has not given invoice details or signed contract'''class="headline-collapse" > No defined facilities for specified room</div><div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS >SETUP and add You need to finalize your contractual relations with Booking.com. Check the messages from Booking.com for instructions. If you are not sure what exactly Booking.com expects you to do contract Booking.com supportfacilities under "Features".</div></div>

'''<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > No Products defined '''photos uploaded for specified room '''No rates defined '''</div> '''No rooms active'''<div class="mw-collapsible-content"> Check if you have sent roomsGo to {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING ENGINE > PICTURES and add pictures.</div></div>

<div class= Import Properties from Booking.com "mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Property has pending photo requests</div><div class="mw-collapsible-content">You can create Ensure you have added a new property Caption to each of your pictures. {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES , click MANAGE and rooms in Beds24 from then enter the Caption. If the error still occurs after a property in couple of hours your pictures are stuck at Booking.comcoms end. The Contact Booking.com hotel support and room IDs will be automatically added ask them to push the channel manager settings. == 1. Initiate the XML connection in Bookingpictures.com ==Initiate the XML connection from the property menu within the booking.com extranet and then do the Beds24 setup.</div></div>

1) Login <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Error when adding hotel to Booking.com and go legal entity: Can not add this hotel to ACCOUNTgroup contract as partner has no contract for XY</div><div class="mw-collapsible-content">CHANNEL MANAGER. If you do not see this option contact Booking.com and tell them you want See above how to use add a channel managercountry to your Legal Entity ID.</div></div>

2<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Room occupancy (4) Click for room 123456789 ("Double Room with Balcony") does not correspond to RoomType (Double)</div><div class="mw-collapsible-content">The wrong Room Type has been selected, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT and update the Start button and search for BEDS24Room Type to an appropriate setting.</div></div>

<embedvideo servicediv class="youtubemw-collapsible mw-collapsed">https:<div class="headline-collapse" > Code 733 - Invalid checkin/checkout</youtudiv><div class="mw-collapsible-content">No checkin or checkout allowed times, has been set in Booking.becom. Login to the Booking.com extranet and go to Property tab > Policies > Guest information, enter the details. </VYzWI-PDVYkdiv></embedvideodiv>

3<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Description/Text 'XXXXXXX' is not an allowed room name in language 'en'</div><div class="mw-collapsible-content">The wrong Room Type Name has been selected, go to {{#fas:cog}} (SETTINGS) Complete CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT and update the rest of Room Type Name to an appropriate setting. Click on the on screen instructions "et names" next to Room Type Name and make sure you select the appropriate name. An English room name is mandatory. You can have a two-way connection and contentroom name in a local language as well. </div></div>

4) When ready you will receive <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 121 - Accommodation not contracted</div><div class="mw-collapsible-content">See above how to add a notification from Booking.comcountry to your Legal Entity ID.</div></div>

<div class="warningmw-collapsible mw-collapsed">{{#fas:exclamation<div class="headline-triangle}} '''IMPORTANT:''' DO NOT confirm collapse" > This SPO Hotel has not given invoice details or signed contract</div><div class="mw-collapsible-content">You need to finalize your contractual relations with Booking.com. Check the connection in messages from Booking.com until you perform the next step in Beds24for instructions. If you confirm the connection are not sure what exactly Booking.com will remove your prices and we will not be able expects you to import themdo contract Booking.com support.</div></div>

<div class== 2. In Beds24 ==Import Property shell with rooms and prices#Click on "Manage Contentmw-collapsible mw-collapsed".>#Select <div class="Import New Property from Booking.comheadline-collapse".>No Products defined,'No rates defined, No rooms active'#Click on the "Import New Property from Booking.com" button.</div>#Enter the Booking.com hotel ID of the property you want to import then click on "Import from Booking.com<div class=".#Go to the CALENDAR and check that your prices imported properly.#Go to SETTINGSmw->CHANNEL MANAGERcollapsible-BOOKING.COM and##Click on the content"View Actual Data" Button to check which prices and availability will send to Booking.com.>##Check that all tick boxes for "Inventory and Prices" and "Bookings" are ticked for all if you have sent rooms.</div></div>

Please note that at <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > TPA_Extensions/PropertyTaxInfo/PropertyRegisteredInVcs is mandatory for this stage Booking.com will not send all location</div><div class="mw-collapsible-content">You need to set a LEGALREGISTERED custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING. You can check what BookingCOM > SPECIFIC PROPERTY CONTENT in "Custom".com sent when For instructions on the values you can set please click on the context help <span style="View content sent color:#007bff;“ >{{#far:question-circle}} </span> icon next to Booking.com" link so you can see which information needs to be set up in Beds24the settings.</div></div>

<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > TPA_Extensions/PropertyTaxInfo/PropertyHasVat is mandatory for this location</div><div class= 3"mw-collapsible-content">You need to set a LEGALHASVAT custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING. Confirm the connection COM > SPECIFIC PROPERTY CONTENT in Booking"Custom".com ==When your prices are correct For instructions on the values you can confirm set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the connection in Booking.comsettings.</div></div>

[[Image<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > TPA_Extensions/PropertyTaxInfo/PropertyDeclaresRevenue is mandatory for this location'</div><div class="mw-collapsible-content"> You need to set a LEGALDECLARESREVENUE custom value in {{#fas:bookingconfirmcog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom".png|450px|linkFor instructions on the values you can set please click on the context help <span style=]][[Media"color:#007bff;“ >{{#far:bookingconfirmquestion-circle}} </span> icon next to the settings.png|view large]]</div></div>

Booking.com will remove your prices and Beds24 will now automatically update prices, availability and import bookings.<div class="mw-collapsible mw-collapsed">== 4. Import content and existing bookings from <div Booking.comclass==*Click on "Manage Contentheadline-collapse".> XML: Being built</div>*Click on <div class="Property" and select "Import from Booking.commw-collapsible-content">*Go back to {{#fas:cog}} (SETTINGS->) CHANNEL MANAGER->BOOKING.COM > SYNC CONTENT and click on the the "Import existing bookingsOpen" button to import bookings which for future dates.as specified in the step by step instructions above</div></div>

If you want to change You can update pictures, house rules and content from Beds24 data for properties and pictures and content for rooms in Booking.com:.

#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT.#Click "Update to Booking.com" for the property or room you want to update. #Click on the "View content sent to Booking.com" link to see what will send.#Go If the the data you see there is what you send to Booking.com to override what is currently set in Booking.com go back to {{#fas:cog}} (SETTINGS->) CHANNEL MANAGER->BOOKING.COM > SYNC CONTENT and click on the "Manage Content" buttonUpdate to Booking. #Click "Propertycom" , select what you want to update the content for the property or on "Roomsend and click " to update the content for the room. Then select "Update at Booking.comConfirm".

<div class="warning">{{#fas:exclamation-triangle}} Click on the "View content sent to Booking.com" link to check what will send. All existing content, manual changes or additions you entered directly in Booking.com will be overridden when you click "Update at Booking.com". </div>

PARKING_DISABLED  <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If there is a fee for parking you need to add the fee in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT. Use the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> for information

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