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# Arrival info Check in/out, contact details, where to pick up keys etc.
# Information which credit cards are accepted.
Rates and Daily Prices Price in which "Booking.com" is ticked will send.
You Exporting a property is a complex process so the instructions need a Bookingto be followed carefully.com group account if you want to send properties Click on "Expand" to Booking.comview the details for each step.
Booking.com group accounts have a <div class="mw-collapsible mw-collapsed"><div class="Group Homeheadline-collapse" tab. If you do not see a > Step 1: Store your legal entity ID</div><div class="Group Homemw-collapsible-content" tab when you log into >You need a Booking.com you do not have a group accountif you want to send properties to Booking.com. If you do not have a group account contact Booking.com support and ask them to create group accounts have a group account for you"Group Home" tab.
In order to push your property to the right Booking1.com account we need your legal entity ID which only group accounts have. This is If you see a special ID which is not your Booking.com hotel partner ID or hotel ID.*Check for your legal entity ID. If "Group Home" tab when you do not have it ask log into Booking.com support to give it to you or contact us via a support ticket.*Start a support ticket via the SUPPORT button in the top left of your control panel with your legal entity ID. We will then prepare the connection for you.
'''Step 2: . If you do not see a "Group Home" tab when you log into Booking.com*Click on "Request Legal Entity ID"*Check your content meets the corporate information available in Beds24 is correct. If required adjust it. *Click on "Send Request"This will trigger Booking.coms requirement''' com to send you a contract. Check your Email address and sign the contract.
Click <span style="color:#019cde; font-size: 150%;“ >{{#fas:info-circle}} </span>Until you have connected at least on property you will see the message "View content sent to Booking.comPartner Card not found for the given data" link. If when you see problems click on the links in the "SettingsCheck Status" column to go to the settings where you . You can fix the problems. As far as possible existing fields are sent to ignore this message because Booking.com. Unique information for Booking.com can be entered in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > SPECIFIC CONTENT. When your content meets yours recognises the connection between the legal entity ID and Booking.coms requirement Beds24 only after you can push your property have made an interface request and rooms/or sent an accommodation.</div></div>
'''<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 3: Push property and rooms</div><div class="mw-collapsible-content">After your legal entity ID is registered and your content meets Booking.coms requirements you can push properties and rooms:#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > SYNC CONTENT##Click on the "Send to Booking.com" button to create the property in Booking.com. If you see errors fix them. When you see "Success" the property has been created and you can send your rooms.##Click on the "Room" button next to the room and select "Get allowed room names". An English room name is mandatory. ##If you want to have a room name in a local language as well, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and select from the 'get names'' list. ##Click on the "Create at Booking.com" button to create the room. If you see errors fix them. When you see "Success" the room was sent. ##Click on the "Property" button next to the property and select "Check Status". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com. #Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > MAPPING ##Click on "Price Data" to check which prices and availability will send. If required adjust your prices. ##Set "Activate" = Activate to push prices and availability to Booking.com.</div></div>
After <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 4: Assign pictures</div><div class="mw-collapsible-content">Booking.com will put all pictures which we have notified you that we have registered sent into the picture gallery for the property. Wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your legal entity ID you can push properties and rooms:</div></div>
#Tick the check box for <div class="Inventory and Prices and Bookingsmw-collapsible mw-collapsed" and SAVE.>#Click on the <div class="Sync Contentheadline-collapse" button. > ##Click on Step 5: Open the "Send to Booking.com Account xxx" button to create a property. '''##If you see errors fix them. When you see "Success" you can send your rooms.</div>##Click on the <div class="Roommw-collapsible-content" button next to the room and select "Get allowed room names". An English room name is mandatory. You can have a room name in a local language as well. Double check your room uses one of these names. If not you can set a specific name just for Booking.com in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT.##Click on the "Room" button next to the room and select "Create at Booking.com" to create the room. ##If you see errors fix them. When you see "Success" the room was sent. ##Click on the "Property" button next to the property and select "Check Status". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com. ##To open the property click on the "Property" button next to the property and select "Open Property". ##Click on the "Property" button next to the property and select "Check Status"button. Properties with status “XML Ready to Open” will automatically be opened open within 24 hours.
*Go Once you have connected at least one property to Beds24, you can add countries to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKINGyour legal entity ID.COM > MANAGE CONTENT*Click on the "PropertyView details" button next to . You will see your "Contract Countries"at the property and select bottom*Click on "Check StatusAdd Countries"to add more countries</div></div>
==Content Setup=Requirements and how to set your content up====Policies and House Rules==='''Pets'''(default = allowed) is property features which can be selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you set nothing we send pets allowed. Allowed feature codes are:
'''Cancellation policies''' and "Quiet Hours" are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". Use the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> nest to the setting for information on the possible values.
===Room Configuration: Define Bedrooms and Bathrooms===
===Meals===
===Accepted Payments===The card types you have ticked in {{#fas:cog}} (SETTINGS) PAYMENTS > CREDIT CARD COLLECTION will be sent as accepted payments to Booking.com. I you have not ticked any "Chash Cash only" will be sent.
===Amenities===
===Pictures===*Pictures activated for the property or room in {{#fas:cog}} (SETTINGS) > BOOKING ENGINE > PICTURES will be sent. *Booking.com will put all pictures which we sent into the picture gallery for the property. After Booking.com has put them there you can map them to your rooms by sending an update for the room.*Booking.com requires tags. Tags will be extracted from the English language "Captions" which you can apply/change in the picture settings in {{#fas:cog}} (SETTINGS) BOOKING PAGE > PICTURES. Click on the green button 'Manage' to get to the section where you can edit the caption. Booking.com will put all pictures which we sent into the picture gallery for the property. If you add pictures to a room you need to update the property first, wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms.
Booking==Security deposit==You can set a security deposit *in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT. Defaults are payment at check-in in cash and return at check-out in cash.com requires tags*in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING. Tags will be extracted from the English language COM - > SPECIFIC PROPERTY CONTENT in "CaptionsCustom" which where you can apply/change in also define how and when the picture settings:payment needs to be made and how and when it is returned.
Click on the green button 'Manage' to get to the section where you You can edit the captionoverride these settings in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom".
===License (rentals only)===
===Type of Residence, Property managed by (rentals only)===Defaults are
<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Invalid checkin/checkout'''Hotel has non</div><div class="mw-collapsible-content">Check that the formats for Check-Latin characters in name ''' Adjust your property name to contain only latin letters and numbersCheck-out are correct. </div></div>
'''xx not allowed as room name'''<div class="mw-collapsible mw-collapsed"><div You need to use one of the room names Booking.com alows Click on the class="Roomheadline-collapse" button next to the room and select > Property has no licence number / PropertyLicenseNumber is mandatory for this location'</div><div class="Get allowed room namesmw-collapsible-content">Enter your licence number in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION . </div></div>
''''No resolvable address is specified'''<div class="mw-collapsible mw-collapsed"><div Bookingclass="headline-collapse" > Invalid occupancy for this room type </div><div class="mw-collapsible-content">The number of guest set for this room is not allowed to the chosen room type.com considers your address invalid. Update your address in {{#fas:cog}} (SETTINGS) PROPERTIES </div></div> DESCRIPTION .
'''Invalid checkin/checkout'''<div class="mw-collapsible mw-collapsed"><div Check that the formats class="headline-collapse" > No defined facilities for Checkspecified room</div><div class="mw-in collapsible-content">Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS >SETUP and Check-out are correctadd your facilities under "Features".</div></div>
'''Invalid <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Room occupancy (4) for this room type '''123456789 ("Double Room with Balcony") does not correspond to RoomType (Double)</div><div class="mw-collapsible-content"> The number of guest set for this room is not allowed wrong Room Type has been selected, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT and update the chosen room typeRoom Type to an appropriate setting.</div></div>
'''Room (room_id) does not have kitchen or kitchenette '''<div class="mw-collapsible mw-collapsed"><div The room type you have specified room should have a kitchen class="headline-collapse" > Code 733 - Invalid checkin/checkout</div><div class="mw-collapsible-content">No checkin or kitchenettecheckout allowed times, has been set in Booking.com. Login to the Booking. Go com extranet and go to {{#fas:cog}} (SETTINGS) PROPERTIES Property tab > ROOMS Policies >SETUP and add it under "Features"Guest information, enter the details.</div></div>
'<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Description/Text 'XXXXXXX'No defined facilities for specified is not an allowed roomname in language 'en'' Go </div><div class="mw-collapsible-content">The wrong Room Type Name has been selected, go to {{#fas:cog}} (SETTINGS) PROPERTIES CHANNEL MANAGER > ROOMS BOOKING.COM >SETUP SPECIFIC ROOM CONTENT and add your facilities under update the Room Type Name to an appropriate setting. Click on the "Featureset names"next to Room Type Name and select the appropriate name. An English room name is mandatory. You can have a room name in a local language as well.</div></div>
'''No photos uploaded for specified room'''<div class="mw-collapsible mw-collapsed"><div Go to {{#fas:cog}} (SETTINGS) PROPERTIES class="headline-collapse" > Code 121 - Accommodation not contracted</div> BOOKING ENGINE <div class="mw-collapsible-content"> PICTURES and See above how to add picturesa country to your Legal Entity ID.</div></div>
'''No Products defined '''<div class="mw-collapsible mw-collapsed"> '''No rates defined '''<div class="headline-collapse" > XML: Being built</div> '''No rooms active'''<div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS) Check if you have sent roomsCHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open" as specified in the step by step instructions above</div></div>
If you want to change You can update pictures, house rules and content from Beds24 data for properties and pictures and content for rooms in Booking.com:.
[[Category:Channel Manager]]
[[Category:Troubleshooting]]
<div class="heading">Booking.com: Create new aproperties properties and rooms</div> This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and explains how to create new accounts, properties and rooms on Booking.com directly from Beds24.
<div class="warning">{{#fas:exclamation-triangle}} Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions]] if you want to import properties from Booking.com to Beds24. </div>
=Minimum RequirementsWhat you should know and do before getting started=<div class="bluebox">You need If you have a Booking.com group account if you want can request to send properties and rooms directly from Beds24 to Booking.com. This function is only available for verified Beds24 accounts. The verification process will start when you perform Step 1 from the instructions below.
Alternatively you can create the properties in Booking.com first and then map them to your property in Beds24. Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions on how to map]].
</div>
==Minimum Requirements==
If you do not meet these minimum requirements Booking.com will not set your listing live:
# Booking.com requires a complete address, phone number, latitude and longitude.
# Property titles can not have numeric codes and non-latin characters. Only use A-Z.
# Photos with a minimum size of 1024 x 683 px. No watermarks, logos or contact details.
# You need a cancellation policy.
# If you need a license number you need to enter it in Beds24 so we can send it.
== Rate Plans and Prices ==
The pricing model for properties sent from Beds24 is Occupancy (OBP). This allows you to send prices for different occupancies.
One rate plan is created. The rate ID gets auto populated in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > MAPPING.
If you need more rate plans for example a for different occupancies, a non-refundable rate or your rate plan contains meals you can create additional rate plans in [[Booking.com_XML:_Create_Booking.com_Rate_Plans_in_Beds24|{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > RATE PLANS]].
<span class="" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Click on the "View Actual Data" Button to check which prices and availability will send.
For information on advanced price options click [[Booking.com_XML:_Synchronise_bookings_prices_availability|here]].
== Limitations==*Descriptions can can not be sent to Booking.com. They will create descriptions for you.
*Extra fees and taxes can not be included in the accommodation price.
*Following information can not be sent. You need to add them directly in you Booking.com extranet. If you need assistance ask Booking.com support how to do thisassist you.
**"Nearest" features
**Extra bed options
**Transit texts
= SetupStep by Step Guide to send a new property from Beds24 to Booking.com='''Step 1<div class="warning">{{#fas:exclamation-triangle}} This will create a new property on Booking.com. If you already have a property on Booking.com us [[Booking.com_XML: Submit your legal entity ID _Synchronise_bookings_prices_availability|these instructions]] for registration''information on how to connect it to synchronise prices and availability. </div>
Start a support ticket via the SUPPORT button in the top left of your control panel with your legal entity ID. We will then store it for you.
<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 2: Check your content meets Booking.coms requirements
</div>
<div class="mw-collapsible-content">
*Click on the "View content". If you see problems click on the links in the "Settings" column to go to the settings where you can fix the problems.
*As far as possible existing fields are sent to Booking.com. Unique information for Booking.com can be entered in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > SPECIFIC CONTENT.
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Make sure your property address, latitude and longitude are correct because this can not be changed later.
</div></div>
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com account and change the connection type. Then try again.
</div></div>
<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 6: Check how your property performs status on Booking.com</div><div class=="mw-collapsible-content">
You can access your property score on Booking.com and suggestions on how to improve your properties performance.
*Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT
*Click on the "Check Status" button
This is what the different status values mean:
*XML: Being built: This means that the property is in the process of being built. Check if you have pushed rooms (Step 4)
*XML: Ready to check: The property has successfully registered and Booking.com is reviewing the property information.
*XML: Ready to open: The property has been reviewed by Booking.com, and is ready to open. Go back to Step 6.
*Ready to Open: The property has been reviewed by Booking.com, and is ready to open. Open the property in your Booking.com extranet or go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open property".
*Open/Bookable: The property is open and live on Booking.com. It is ready to receive reservations.
*Autoclosed: Availability: The property has no availability and has been closed. Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > MAPPING, click on "Price Data" to check which prices and availability will send. If required adjust your prices and inventory.
*Duplicate: This property has been found to be a duplicate of another property.
*XML: Closed: The property has been closed. Open the property in your Booking.com extranet or go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open property".
*Closed:The property is closed and no longer bookable on Booking.com. Check your Booking.com extranet for further information.
</div></div>
=Add countries to your Legal Entity ID=
Initially, the country of the legal entity and the country of the accommodation you want to create must be identical.
PETS_CONSIDERED
SMOKING_AREAS
'''Events/parties''' (default = not allowed) is property features which are selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you set nothing we send parties not allowed. Allowed features codes are:
EVENTS_ALLOWED
===Cancellation Policies==='''Cancellation policies''' are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT > POLICIES, tick the policies that apply for your property. ===Quiet Hours (only for vacation rentals)==='''Quiet hours''' are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". click (?) Custom text for applicable values. ==Fees and Taxes===
*VAT will be sent according to the VAT amount you have set in {{#fas:cog}} (SETTINGS) PROPERTIES -> BOOKING RULES
*Other fees and taxes in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-> BOOKING.COM-> SPECIFIC PROPERTY CONTENT in "Custom".
Bedrooms and bathrooms can be set up for the property ( {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION) or per room ({{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS > SET UP).
You can also manually add bedrooms and bathrooms. For more information see "All feature codes" below.
If you offer meals you can set these in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom".
<span class="" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Details about CVC and card details being sent to Beds24 need to be set in your Booking.com extranet. If required ask Booking.com support to assist you.
Amenities can be set up for the property ( {{#fas:cog}} (SETTINGS) > PROPERTIES > DESCRIPTION) or per room ({{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SET UP).
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Booking.coms amenities are not identical with the features Beds24 offers under "Features". You can manually add Booking.com speceific amenities. For more information see "All feature codes" below.
If you have set a security deposit in {{#fas:cog}} (SETTINGS) BOOKING PAGE CHANNEL MANAGER > PICTURESPROPERTY CONTENT > ROOM CONTENT this will be used provided it is the same for all room types in the property. If you have multiple room types and the value is different for each room type this setting will be ignored.
When you click on the "Licence" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SYNC CONTENT you will see which licence types are possible in your region and you can enter your licence ID. A click on "Send" will update the licence information to Booking.com.
*Property managed by: Professional company. If the property is managed by a private person you can set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom".
*Type of residence: other. If the type of residence is primary or secondary you can set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM -> SPECIFIC PROPERTY CONTENT in "Custom".
==Key Collection (rentals only)==If you want to inform your guests how they can check in, you can sent information via the "Key Collection" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SYNC CONTENT. ==Star Rating (hotels only)===If you have a starrating star rating you can add it in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SPECIFIC PROPERTY CONTENT i in "Custom". ==Properties in France==Properties in France need to provide additional legal information. You need to add these in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SPECIFIC PROPERTY CONTENT i in "Custom". Click on the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> and see the information under "Legal".
= Common Errors =
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" > Partner Card not found for the given data</div><div class="mw-collapsible-content">Booking.com recognises the connection between the legal entity ID and Beds24 only after you have made an interface request and/or sent an accommodation. You can ignore this message if you have not yet connected at least one property. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 497 - Authorization error. Access denied while trying to update hotel xyz''' </div><div class="mw-collapsible-content">The property is not activated for the use of the content API, Code 737 - Access denied trying to update hotel Please log into Booking.com and and go to ACCOUNT > CONNECTIVITY PROVIDER. Disconnect from Beds24 and reconnect this time ticking all tick boxes as shown here: https://wiki.beds24.com/images/6/69/Extranet-booking.png</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > No availability pushed</div><div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM and click on "View Actual Data". If the prices and availability you see there are correct click UPDATE. Allow your update to be processed then open the room again. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 150 - Changes are not permitted. Log into </div><div class="mw-collapsible-content">This is because property 5587283 has status Open / bookable. Please contact your account manager if you want to modify latitude, longitude, property name, address Some changes (i.e. location or language) are not allowed by Booking.com when the property is open/bookable. Contact Booking.com support (this is what they mean by "your account, cancel manager") if you need to make such changes.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Hotel has non-Latin characters in name</div><div class="mw-collapsible-content">Adjust your property name to contain only latin letters and numbers. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > xx not allowed as room name</div><div class="mw-collapsible-content"> to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and select from the 'get names' list. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > 'Invalid phone number / The phone number (number) is not valid for international calling</div><div class="mw-collapsible-content">Check that your phone number has a country code and that the connection with Beds24 then request country code is separated by a new one which includes blank space from the rest of the content APInumber. </div></div>
<div class="mw-collapsible mw-collapsed"><div '''Code 737 class="headline- Access denied trying to update collapse" > No hotel'''facilities defined </div><div class="mw-collapsible-content">Go to The property is not activated for the use of the content API. Log into your Booking.com account, cancel the connection with Beds24 then request a new one which includes the content API{{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION and add features. </div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" > No availability pushed'''resolvable address is specified</div><div class="mw-collapsible-content"> Go to Booking.com considers your address invalid. Update your address in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM and click on "View Actual Data". If the prices and availability you see there are correct click UPDATE. Allow your update to be processed then open the room againPROPERTIES > DESCRIPTION . </div></div>
<div class="mw-collapsible mw-collapsed"><div '''Code 150 class="headline- Changes are not permitted. This is because property 5587283 has status Open collapse" > No contacts specified</ bookable. Please div><div class="mw-collapsible-content">Add a contact your account manager if you want to modify latitude, longitude, property name, address''' Some changes in in {{#fas:cog}} (i.e. location or languageSETTINGS) are not allowed by BookingPROPERTIES > DESCRIPTION .com when the property is open</bookable. Contact Booking.com support if you need to make such changes.div></div>
<div class="mw-collapsible mw-collapsed"><div '''Invalid phone number class="headline-collapse" > duplicates for room name</ The phone number (number) is not valid for international calling'''div><div class="mw-collapsible-content">Booking.com allows every room name to be used only once. If you have a room type in Booking.com but individual rooms in Beds24 you can use Check that your phone number has a country code and that the country code is separated by a blank space from the rest of the number[[Combine_individual_rooms_into_a_roomtype|set up virtual rooms]].</div></div>
<div class="mw-collapsible mw-collapsed"><div '''No hotel facilities defined '''class="headline-collapse" > Go Room name does not correspond to {{#fas:cog}} (SETTINGS) PROPERTIES Room Type </div><div class="mw-collapsible-content"> DESCRIPTION and add featuresBooking.com does not allow the room name you have chosen for the selected room type. Change either the room name or the room type.</div></div>
<div class="mw-collapsible mw-collapsed"><div '''No contacts class="headline-collapse" > Room (room_id) does not have kitchen or kitchenette</div><div class="mw-collapsible-content">The room type you have specified''' Add room should have a contact in in kitchen or kitchenette. Go to {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION ROOMS >SETUP and add it under "Features".</div></div>
<div class="mw-collapsible mw-collapsed"><div '''Property has no licence number class="headline-collapse" > No photos uploaded for specified room</ PropertyLicenseNumber is mandatory for this location'''div><div class="mw-collapsible-content"> Enter your licence number in Go to {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION BOOKING ENGINE > PICTURES and add pictures.</div></div>
<div class="mw-collapsible mw-collapsed"><div '''duplicates for room name'''class="headline-collapse" > Code 733 - Property has pending photo requests</div><div class="mw-collapsible-content"> BookingEnsure you have added a Caption to each of your pictures.com allows every room name to be used only once{{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES , click MANAGE and then enter the Caption. If you have the error still occurs after a room type in couple of hours your pictures are stuck at Booking.coms end. Contact Booking.com but individual rooms in Beds24 you can use [[Combine_individual_rooms_into_a_roomtype|set up virtual rooms]]support and ask them to push the pictures.</div></div>
<div class="mw-collapsible mw-collapsed"><div '''Room name does class="headline-collapse" > Code 733 - Error when adding hotel to legal entity: Can not correspond add this hotel to Room Type '''group contract as partner has no contract for XY Booking.com does not allow the room name you have chosen for the selected room type. Change either the room name or the room type</div><div class="mw-collapsible-content">See above how to add a country to your Legal Entity ID.</div></div>
<div class="mw-collapsible mw-collapsed"><div '''Code 733 class="headline- Property collapse" > This SPO Hotel has pending photo requests'''not given invoice details or signed contract</div> Please ensure you have added a Caption <div class="mw-collapsible-content">You need to each of finalize your picturescontractual relations with Booking.com. {{#fas:cog}} (SETTINGS) BOOKING ENGINE > PICTURES , click MANAGE and then enter Check the Captionmessages from Booking.com for instructions. If the error still occurs after a couple of hours your pictures you are stuck at not sure what exactly Booking.coms end. Contact com expects you to do contract Booking.com support and ask them to push the pictures.</div></div>
<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" >No Products defined,'No rates defined, No rooms active''Code 733 </div><div class="mw-collapsible- Error when adding hotel to legal entity: Can not add this hotel to group contract as partner has no contract for XY'''content"> Contact BookingCheck if you have sent rooms.com support and have all countries you are active in to your Partner Card (LEID)</div></div>
<div class="mw-collapsible mw-collapsed"><div '''Code 733 class="headline- Room occupancy (4) collapse" > TPA_Extensions/PropertyTaxInfo/PropertyRegisteredInVcs is mandatory for room 123456789 (this location</div><div class="Double Room with Balconymw-collapsible-content") does not correspond to RoomType (Double)'''> The wrong Room Type has been selected, go You need to set a LEGALREGISTERED custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ > ROOM CONTENT and update {{#far:question-circle}} </span> icon next to the Room Type to an appropriate settingsettings. </div></div>
<div class="mw-collapsible mw-collapsed"><div '''Code 121 class="headline- Accommodation not contracted. Hotel could not be added to legal entity with id xxx. Legal entity xxx collapse" > TPA_Extensions/PropertyTaxInfo/PropertyHasVat is not allowed mandatory for this location</div><div class="mw-collapsible-content">You need to add properties set a LEGALHASVAT custom value in country{{#fas: YZcog}} (SETTINGS) CHANNEL MANAGER > BOOKING. Please contact your account manager''' Contact BookingCOM > SPECIFIC PROPERTY CONTENT in "Custom".com support and have all countries For instructions on the values you are active in can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to your Partner Card (LEID)the settings. </div></div>
<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > TPA_Extensions/PropertyTaxInfo/PropertyDeclaresRevenue is mandatory for this location'''This SPO Hotel has not given invoice details or signed contract'''</div><div class="mw-collapsible-content"> You need to finalize your contractual relations with Bookingset a LEGALDECLARESREVENUE custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.comCOM > SPECIFIC PROPERTY CONTENT in "Custom". Check For instructions on the messages from Booking.com for instructions. If you are not sure what exactly Booking.com expects values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to do contract Booking.com supportthe settings.</div></div>
=Update Content to Booking.com=
#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT.#Click "Update to Booking.com" for the property or room you want to update. #Click on the "View content sent to Booking.com" link to see what will send.#Go If the the data you see there is what you send to Booking.com to override what is currently set in Booking.com go back to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on the "Manage Content" buttonUpdate to Booking. #Click "Propertycom" , select what you want to update the content for the property or on "Roomsend and click " to update the content for the room. Then select "Update at Booking.comConfirm".
Booking.com will put all pictures which we sent into the picture gallery for the property. If you want to change pictures in a room you need to update the property first, wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms.
<div class="warning">{{#fas:exclamation-triangle}} Click on the "View content sent to Booking.com" link to check what will send. All existing content, manual changes or additions you entered directly in Booking.com will be overridden when you click "Update at Booking.com". </div>
=Disconnect=
PARKING_VALET
PARKING_DISABLED <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If there is a fee for parking you need to add the fee in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT. Use the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> for information
EV_CHARGER
