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If you have a <div class="warning">{{#fas:exclamation-triangle}} Use [[Booking.com group account :_Import_Properties_from_Booking.com_to_Beds24|these instructions]] if you can send want to import properties and rooms directly from Beds24 to Booking.comto Beds24. </div>
# Arrival info Check in/out, contact details, where to pick up keys etc.
# Information which credit cards are accepted.
Rates and Daily Prices Price in which "Booking.com" is ticked will send.
You Exporting a property is a complex process so the instructions need a Bookingto be followed carefully.com group account if you want to send properties Click on "Expand" to Booking.comview the details for each step.
Booking.com group accounts have a <div class="mw-collapsible mw-collapsed"><div class="Group Homeheadline-collapse" tab. If you do not see a > Step 1: Store your legal entity ID</div><div class="Group Homemw-collapsible-content" tab when you log into >You need a Booking.com you do not have a group accountif you want to send properties to Booking.com. If you do not have a group account contact Booking.com support and ask them to create group accounts have a group account for you"Group Home" tab.
In order to push your property to the right Booking1.com account we need your legal entity ID which only group accounts have. This is If you see a special ID which is not your Booking.com hotel partner ID or hotel ID.*Check for your legal entity ID. If "Group Home" tab when you do not have it ask log into Booking.com support to give it to you or contact us via a support ticket.*Start a support ticket via the SUPPORT button in the top left of your control panel with your legal entity ID. We will then prepare the connection for you.
'''Step 2: Check your content meets . If you do not see a "Group Home" tab when you log into Booking.coms requirement''' com*Click on the "View content sent to Booking.comRequest Legal Entity ID" link*Check your the corporate information available in Beds24 is correct. If you see problems click required adjust it. *Click on the links in the "SettingsSend Request" column to go to the settings where you can fix the problems. *As far as possible existing fields are sent to This will trigger Booking.comto send you a contract. Unique information for Booking.com can be entered in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > SPECIFIC CONTENTCheck your Email address and sign the contract.
'''<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 34: Push Assign pictures</div><div class="mw-collapsible-content''' ">Booking.com will put all pictures which we sent into the picture gallery for the property. Wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms</div></div>
After we have notified you that we have registered your legal entity ID and your content meets Booking.coms requirements you can push properties and rooms:#Tick the check box for <div class="Inventory and Prices and Bookingsmw-collapsible mw-collapsed" and SAVE.>#Click on the <div class="Sync Contentheadline-collapse" button. > ##Click on Step 5: Open the "Send to Booking.com Account xxx" button to create a property. '''##If you see errors fix them. When you see "Success" you can send your rooms.</div>##Click on the <div class="Roommw-collapsible-content" button next to the room and select "Get allowed room names". An English room name is mandatory. You can have a room name in a local language as well. Double check your room uses one of these names. If not you can set a specific name just for Booking.com in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT.##Click on the "Room" button next to the room and select "Create at Booking.com" to create the room. ##If you see errors fix them. When you see "Success" the room was sent. ##Click on the "Property" button next to the property and select "Check Status". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com. ##To open the property click on the "Property" button next to the property and select "Open Property". ##Click on the "Property" button next to the property and select "Check Status"button. Properties with status “XML Ready to Open” will automatically be opened open within 24 hours.
'''Cancellation policies''' and "Quiet Hours" are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". Use the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> nest to the setting for information on the possible values.
===Room Configuration: Define Bedrooms and Bathrooms===
===Meals===
===Accepted Payments===The card types you have ticked in {{#fas:cog}} (SETTINGS) PAYMENTS > CREDIT CARD COLLECTION will be sent as accepted payments to Booking.com. I you have not ticked any "Chash Cash only" will be sent.
===Amenities===
===Pictures===*Pictures activated for the property or room in {{#fas:cog}} (SETTINGS) > BOOKING ENGINE > PICTURES will be sent. *Booking.com will put all pictures which we sent into the picture gallery for the property. After Booking.com has put them there you can map them to your rooms by sending an update for the room.*Booking.com requires tags. Tags will be extracted from the English language "Captions" which you can apply/change in the picture settings in {{#fas:cog}} (SETTINGS) BOOKING PAGE > PICTURES. Click on the green button 'Manage' to get to the section where you can edit the caption. Booking.com will put all pictures which we sent into the picture gallery for the property. If you add pictures to a room you need to update the property first, wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms.
Booking==Security deposit==You can set a security deposit *in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > PROPERTY CONTENT > ROOM CONTENT. Defaults are payment at check-in in cash and return at check-out in cash.com requires tags*in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING. Tags will be extracted from the English language COM - > SPECIFIC PROPERTY CONTENT in "CaptionsCustom" which where you can apply/change in also define how and when the picture settings:payment needs to be made and how and when it is returned.
Click on the green button 'Manage' to get to the section where you You can edit the captionoverride these settings in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom".
===License (rentals only)===
===Type of Residence, Property managed by (rentals only)===Defaults are
'''Hotel has non-Latin characters in name '''Some changes Adjust (i.e. location or language) are not allowed by Booking.com when the property is open/bookable. Contact Booking.com support (this is what they mean by "your property name account manager") if you need to contain only latin letters and numbersmake such changes. </div></div>
''''<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > No resolvable address is specified'''hotel facilities defined </div> Booking.com considers your address invalid. Update your address in <div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION and add features.</div></div>
'''Invalid checkin<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > No contacts specified</checkout'''div><div class="mw-collapsible-content">Add a contact in Check that the formats for Check-in and Check-out are correct{{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .</div></div>
'''Invalid occupancy for this room type '''<div class="mw-collapsible mw-collapsed"><div The number of guest set for this room is class="headline-collapse" > Room name does not allowed correspond to Room Type </div><div class="mw-collapsible-content">Booking.com does not allow the room name you have chosen for the selected room type. Change either the room name or the room type.</div></div>
'''Room (room_id) does not have kitchen or kitchenette '''<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Invalid occupancy for this room type </div><div class="mw-collapsible-content">The number of guest set for this room is not allowed to the chosen room type you have specified room should have a kitchen or kitchenette. Go to {{#fas:cog}} (SETTINGS) PROPERTIES </div> ROOMS </div>SETUP and add it under "Features".
'''No defined facilities for <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Room (room_id) does not have kitchen or kitchenette</div><div class="mw-collapsible-content">The room type you have specified room''' should have a kitchen or kitchenette. Go to {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS >SETUP and add your facilities it under "Features".</div></div>
'''<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > No photos uploaded defined facilities for specified room''' </div><div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING ENGINE ROOMS > PICTURES SETUP and add pictures your facilities under "Features".</div></div>
''<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Code 733 - Description/Text 'No Products defined XXXXXXX'is not an allowed room name in language 'en' '''No rates defined '''</div> '''No rooms active'''<div class="mw-collapsible-content"> Check if you The wrong Room Type Name has been selected, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT and update the Room Type Name to an appropriate setting. Click on the "et names" next to Room Type Name and select the appropriate name. An English room name is mandatory. You can have sent roomsa room name in a local language as well.</div></div>
'''TPA_Extensions/PropertyTaxInfo/PropertyRegisteredInVcs is mandatory for this location '''<div class="mw-collapsible mw-collapsed"><div You need to set a LEGALREGISTERED custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER class="headline-collapse" > BOOKING.COM Code 121 - Accommodation not contracted</div> SPECIFIC PROPERTY CONTENT in <div class="Custommw-collapsible-content">See above how to add a country to your Legal Entity ID. For instructions on the values you can set please click on the context help <span style="color:#007bff;“ /div>{{#far:question-circle}} </spandiv> icon next to the settings.
'''TPA_Extensions<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > This SPO Hotel has not given invoice details or signed contract</PropertyTaxInfo/PropertyHasVat is mandatory for this location '''div><div class="mw-collapsible-content"> You need to set a LEGALHASVAT custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKINGfinalize your contractual relations with Booking.com.COM > SPECIFIC PROPERTY CONTENT in "Custom"Check the messages from Booking. For com for instructions on the values . If you are not sure what exactly Booking.com expects you can set please click on the context help to do contract Booking.com support.<span style="color:#007bff;“ /div>{{#far:question-circle}} </spandiv> icon next to the settings.
<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" >No Products defined,'No rates defined, No rooms active'</div><div class="mw-collapsible-content">Check if you have sent rooms.</div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > TPA_Extensions/PropertyTaxInfo/PropertyRegisteredInVcs is mandatory for this location</div><div class="mw-collapsible-content">You need to set a LEGALREGISTERED custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > TPA_Extensions/PropertyTaxInfo/PropertyHasVat is mandatory for this location</div><div class="mw-collapsible-content">You need to set a LEGALHASVAT custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings. </div></div> <div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > TPA_Extensions/PropertyTaxInfo/PropertyDeclaresRevenue is mandatory for this location'</div><div class="mw-collapsible-content">
If you want to change You can update pictures, house rules and content from Beds24 data for properties and pictures and content for rooms in Booking.com:.
[[Category:Troubleshooting]]
<div class="heading">Booking.com: Create new properties and rooms</div>
This page is about the menu {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and explains how to create properties and rooms on Booking.com directly from Beds24.
=What you should know Use [[and do before getting started=<div class="bluebox">If you have a Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions]] if group account you want can request to import send properties and rooms directly from Beds24 to Booking.com to . This function is only available for verified Beds24accounts. The verification process will start when you perform Step 1 from the instructions below.
Alternatively you can create the properties in Booking.com first and then map them to your property in Beds24. Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions on how to map]].</div>==Minimum Requirements==
If you do not meet these minimum requirements Booking.com will not set your listing live:
# Booking.com requires a complete address, phone number, latitude and longitude.
# Property titles can not have numeric codes and non-latin characters. Only use A-Z.
# Photos with a minimum size of 1024 x 683 px. No watermarks, logos or contact details.
# You need a cancellation policy.
# If you need a license number you need to enter it in Beds24 so we can send it.
== Rate Plans and Prices ==
The pricing model for properties sent from Beds24 is Occupancy (OBP). This allows you to send prices for different occupancies.
One rate plan is created. The rate ID gets auto populated in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > MAPPING.
If you need more rate plans for example a for different occupancies, a non-refundable rate or your rate plan contains meals you can create additional rate plans in [[Booking.com_XML:_Create_Booking.com_Rate_Plans_in_Beds24|{{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > RATE PLANS]].
<span class="" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Click on the "View Actual Data" Button to check which prices and availability will send.
For information on advanced price options click [[Booking.com_XML:_Synchronise_bookings_prices_availability|here]].
== Limitations=*You need a Booking.com group account if you want to send properties to Booking.com. =*Descriptions can can not be sent to Booking.com. They will create descriptions for you.
*Extra fees and taxes can not be included in the accommodation price.
*Following information can not be sent. You need to add them directly in you Booking.com extranet. If you need assistance ask Booking.com support how to do thisassist you.
**"Nearest" features
**Extra bed options
**Transit texts
= SetupStep by Step Guide to send a new property from Beds24 to Booking.com='''Step 1<div class="warning">{{#fas:exclamation-triangle}} This will create a new property on Booking.com. If you already have a property on Booking.com us [[Booking.com_XML: Submit your legal entity ID _Synchronise_bookings_prices_availability|these instructions]] for registration''information on how to connect it to synchronise prices and availability. </div>
Start a support ticket via the SUPPORT button in the top left of your control panel with your legal entity ID. We will then store it for you.
<span style="color:#019cde; font-size: 150%;“ >{{#fas:info-circle}} </span>Until you have connected at least on property you will see the message "Partner Card not found for the given data" when you click on "Check Status". You can ignore this message because Booking.com recognises the connection between the legal entity ID and Beds24 only after you have made an interface request and/or sent an accommodation.
</div></div>
<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 2: Check your content meets Booking.coms requirements
</div>
<div class="mw-collapsible-content">
*Click on the "View content". If you see problems click on the links in the "Settings" column to go to the settings where you can fix the problems.
*As far as possible existing fields are sent to Booking.com. Unique information for Booking.com can be entered in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > SPECIFIC CONTENT.
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Make sure your property address, latitude and longitude are correct because this can not be changed later.
</div></div>
<div class="mw-collapsible mw-collapsed">
<div class="headline-collapse" >
Step 3: Push property and rooms
</div>
<div class="mw-collapsible-content">
After your legal entity ID is registered and your content meets Booking.coms requirements you can push properties and rooms:
#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > SYNC CONTENT
##Click on the "Send to Booking.com" button to create the property in Booking.com. If you see errors fix them. When you see "Success" the property has been created and you can send your rooms.
##Click on the "Room" button next to the room and select "Get allowed room names". An English room name is mandatory.
##If you want to have a room name in a local language as well, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and select from the 'get names' list.
##Click on the "Create at Booking.com" button to create the room. If you see errors fix them. When you see "Success" the room was sent.
##Click on the "Property" button next to the property and select "Check Status". If you see errors (red) fix them then check again. Warnings are shown in yellow and should be addressed but this is not mandatory. When you see no error your can open the property at Booking.com.
#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > MAPPING
##Click on "Price Data" to check which prices and availability will send. If required adjust your prices.
##Set "Activate" = Activate to push prices and availability to Booking.com.
</div></div>
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> To use this function your connection need to be activated for content. If you see the error message "Access denied" your connection is not activated for content. Log into your Booking.com account and change the connection type. Then try again.
</div></div>
<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Step 6: Check how your property performs status on Booking.com</div><div class=="mw-collapsible-content">
You can access your property score on Booking.com and suggestions on how to improve your properties performance.
*Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT
*Click on the "Check Status" button
This is what the different status values mean:*Go to {{#fasXML: Being built:cog}} This means that the property is in the process of being built. Check if you have pushed rooms (SETTINGSStep 4) CHANNEL MANAGER > BOOKING*XML: Ready to check: The property has successfully registered and Booking.com is reviewing the property information.COM > MANAGE CONTENT*Click on the "Property" button next XML: Ready to the open: The property has been reviewed by Booking.com, and select "Check Status"is ready to open. Go back to Step 6.
*Ready to Open: The property has been reviewed by Booking.com, and is ready to open. Open the property in your Booking.com extranet or go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open property".*Open/Bookable: The property is open and live on Booking.com. It is ready to receive reservations.*Autoclosed: Availability: The property has no availability and has been closed. Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > MAPPING, click on "Price Data" to check which prices and availability will send. If required adjust your prices and inventory.*Duplicate: This property has been found to be a duplicate of another property.*XML: Closed: The property has been closed. Open the property in your Booking.com extranet or go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open property".*Closed:The property is closed and no longer bookable on Booking.com. Check your Booking.com extranet for further information. </div></div> =Add countries to your Legal Entity ID=Initially, the country of the legal entity and the country of the accommodation you want to create must be identical. Once you have connected at least one property to Beds24, you can add countries to your legal entity ID.*Click on the "View details". You will see your "Contract Countries"at the bottom*Click on "Add Countries" to add more countries</div></div> =Content Setup=Requirements and how to set your content up====Policies and House Rules==='''Pets'''(default = allowed) is property features which can be selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you set nothing we send pets allowed. Allowed feature codes are:
PETS_CONSIDERED
SMOKING_AREAS
'''Events/parties''' (default = not allowed) is property features which are selected in {{#fas:cog}} (SETTINGS) PROEPRTIES> DESCRIPTIONS "Features". If you set nothing we send parties not allowed. Allowed features codes are:
EVENTS_ALLOWED
===Cancellation Policies==='''Cancellation policies''' are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT > POLICIES, tick the policies that apply for your property. ===Quiet Hours (only for vacation rentals)==='''Quiet hours''' are set in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". click (?) Custom text for applicable values. ==Fees and Taxes===
*VAT will be sent according to the VAT amount you have set in {{#fas:cog}} (SETTINGS) PROPERTIES -> BOOKING RULES
*Other fees and taxes in {{#fas:cog}} (SETTINGS-) CHANNEL MANAGER-> BOOKING.COM-> SPECIFIC PROPERTY CONTENT in "Custom".
Bedrooms and bathrooms can be set up for the property ( {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION) or per room ({{#fas:cog}} (SETTINGS) PROPERTIES->ROOMS > SET UP).
You can also manually add bedrooms and bathrooms. For more information see "All feature codes" below.
If you offer meals you can set these in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom".
<span class="" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> Details about CVC and card details being sent to Beds24 need to be set in your Booking.com extranet. If required ask Booking.com support to assist you.
Amenities can be set up for the property ( {{#fas:cog}} (SETTINGS) > PROPERTIES > DESCRIPTION) or per room ({{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SET UP).
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Booking.coms amenities are not identical with the features Beds24 offers under "Features". You can manually add Booking.com speceific amenities. For more information see "All feature codes" below.
If you have set a security deposit in {{#fas:cog}} (SETTINGS) BOOKING PAGE CHANNEL MANAGER > PICTURESPROPERTY CONTENT > ROOM CONTENT this will be used provided it is the same for all room types in the property. If you have multiple room types and the value is different for each room type this setting will be ignored.
When you click on the "Licence" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SYNC CONTENT you will see which licence types are possible in your region and you can enter your licence ID. A click on "Send" will update the licence information to Booking.com.
*Property managed by: Professional company. If the property is managed by a private person you can set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM - > SPECIFIC PROPERTY CONTENT in "Custom".
*Type of residence: other. If the type of residence is primary or secondary you can set this in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM -> SPECIFIC PROPERTY CONTENT in "Custom".
==Key Collection (rentals only)==If you want to inform your guests how they can check in, you can sent information via the "Key Collection" button in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SYNC CONTENT. ==Star Rating (hotels only)===If you have a starrating star rating you can add it in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SPECIFIC PROPERTY CONTENT i in "Custom". ==Properties in France==Properties in France need to provide additional legal information. You need to add these in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM > SPECIFIC PROPERTY CONTENT i in "Custom". Click on the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> and see the information under "Legal".
= Common Errors =
<div class="mw-collapsible mw-collapsed"><div '''Code 497 class="headline- Authorization error. Access denied while trying to update hotel xyz'''collapse" > The property is Partner Card not activated found for the use of the given data</div><div class="mw-collapsible-content API. Log into your ">Booking.com account, cancel recognises the connection with between the legal entity ID and Beds24 then only after you have made an interface request a new and/or sent an accommodation. You can ignore this message if you have not yet connected at least one which includes the content APIproperty. </div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" > Code 737 497 - Authorization error. Access denied while trying to update hotel'''xyz</div><div class="mw-collapsible-content"> The property is not activated for the use of the content API. Log , Code 737 - Access denied trying to update hotel Please log into your Booking.com account, cancel the connection with and and go to ACCOUNT > CONNECTIVITY PROVIDER. Disconnect from Beds24 then request a new one which includes the content APIand reconnect this time ticking all tick boxes as shown here: https://wiki.beds24.com/images/6/69/Extranet-booking. png</div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" > No availability pushed''' </div><div class="mw-collapsible-content">Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER-BOOKING.COM and click on "View Actual Data". If the prices and availability you see there are correct click UPDATE. Allow your update to be processed then open the room again. </div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" > Code 150 - Changes are not permitted. </div><div class="mw-collapsible-content">This is because property 5587283 has status Open / bookable. Please contact your account manager if you want to modify latitude, longitude, property name, address''' Some changes (i.e. location or language) are not allowed by Booking.com when the property is open/bookable. Contact Booking.com support if you need to make such changes.
<div class="mw-collapsible mw-collapsed"><div '''xx not allowed as room class="headline-collapse" > Hotel has non-Latin characters in name''' You need to use one of the room names Booking.com alows Click on the </div><div class="Roommw-collapsible-content" button next >Adjust your property name to the room contain only latin letters and select "Get allowed room names"numbers. </div></div>
<div class="mw-collapsible mw-collapsed"><div '''Invalid phone number class="headline-collapse" > xx not allowed as room name</ The phone number div><div class="mw-collapsible-content"> to {{#fas:cog}} (numberSETTINGS) is not valid for international calling''' Check that your phone number has a country code CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT > ROOM TYPE NAMES and that the country code is separated by a blank space select from the rest of the number'get names' list. </div></div>
<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > '''No hotel facilities defined ''' Go to {{#fas:cog}} Invalid phone number / The phone number (SETTINGSnumber) PROPERTIES is not valid for international calling</div> DESCRIPTION <div class="mw-collapsible-content">Check that your phone number has a country code and add featuresthat the country code is separated by a blank space from the rest of the number. </div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" > No contacts resolvable address is specified''' Add a contact </div><div class="mw-collapsible-content">Booking.com considers your address invalid. Update your address in in {{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .</div></div>
<div class="mw-collapsible mw-collapsed"><div class="headline-collapse" > Invalid checkin/checkout'''Property has no licence number </ PropertyLicenseNumber is mandatory div><div class="mw-collapsible-content">Check that the formats for this location'''Check-in and Check-out are correct. Enter your licence number in {{#fas:cog}} (SETTINGS) PROPERTIES </div></div> DESCRIPTION .
<div class="mw-collapsible mw-collapsed"><div '''duplicates class="headline-collapse" > Property has no licence number / PropertyLicenseNumber is mandatory for room name''this location' Booking.com allows every room name to be used only once. If you have a room type </div><div class="mw-collapsible-content">Enter your licence number in Booking.com but individual rooms in Beds24 you can use [[Combine_individual_rooms_into_a_roomtype|set up virtual rooms]]{{#fas:cog}} (SETTINGS) PROPERTIES > DESCRIPTION .</div></div>
<div class="mw-collapsible mw-collapsed"><div '''Room class="headline-collapse" > duplicates for room name does not correspond to Room Type ''' </div><div class="mw-collapsible-content">Booking.com does not allow the allows every room name to be used only once. If you have chosen for the selected a room typein Booking. Change either the room name or the room typecom but individual rooms in Beds24 you can use [[Combine_individual_rooms_into_a_roomtype|set up virtual rooms]].</div></div>
<div class="mw-collapsible mw-collapsed"><div '''Code 733 class="headline-collapse" > No photos uploaded for specified room</div><div class="mw- Property has pending photo requests'''collapsible-content"> Please ensure you have added a Caption Go to each of your pictures. {{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING ENGINE > PICTURES , click MANAGE and then enter the Caption. If the error still occurs after a couple of hours your pictures are stuck at Booking.coms end. Contact Booking.com support and ask them to push the add pictures.</div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" > Code 733 - Error when adding hotel Property has pending photo requests</div><div class="mw-collapsible-content">Ensure you have added a Caption to legal entityeach of your pictures. {{#fas: Can not add this hotel to group contract as partner has no contract for XY'''cog}} (SETTINGS) BOOKING ENGINE > PICTURES , click MANAGE and then enter the Caption. If the error still occurs after a couple of hours your pictures are stuck at Booking.coms end. Contact Booking.com support and have all countries you are active in ask them to your Partner Card (LEID)push the pictures.</div></div>
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" > Code 733 - Room occupancy (4) Error when adding hotel to legal entity: Can not add this hotel to group contract as partner has no contract for room 123456789 (XY</div><div class="Double Room with Balconymw-collapsible-content") does not correspond >See above how to add a country to RoomType (Double)'''your Legal Entity ID. The wrong Room Type has been selected, go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER </div> PROPERTY CONTENT </div> ROOM CONTENT and update the Room Type to an appropriate setting.
<div class="mw-collapsible mw-collapsed"><div '''class="headline-collapse" > Code 121 733 - Accommodation not contracted. Hotel could Room occupancy (4) for room 123456789 ("Double Room with Balcony") does not be added correspond to legal entity with id xxx. Legal entity xxx is not allowed RoomType (Double)</div><div class="mw-collapsible-content">The wrong Room Type has been selected, go to add properties in country{{#fas: YZcog}} (SETTINGS) CHANNEL MANAGER > BOOKING. Please contact your account manager''' Contact Booking.com support COM > SPECIFIC ROOM CONTENT and have all countries you are active in update the Room Type to your Partner Card (LEID)an appropriate setting. </div></div>
<div class="mw-collapsible mw-collapsed"><div '''This SPO Hotel class="headline-collapse" > Code 733 - Invalid checkin/checkout</div><div class="mw-collapsible-content">No checkin or checkout allowed times, has not given invoice details or signed contract''' You need to finalize your contractual relations with been set in Booking.com. Check Login to the messages from Booking.com for instructions. If you are not sure what exactly Booking.com expects you extranet and go to do contract Booking.com supportProperty tab > Policies > Guest information, enter the details.</div></div>
You need to set a LEGALDECLARESREVENUE custom value in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC PROPERTY CONTENT in "Custom". For instructions on the values you can set please click on the context help <span style="color:#007bff;“ >{{#far:question-circle}} </span> icon next to the settings.
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XML: Being built
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Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open" as specified in the step by step instructions above
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=Update Content to Booking.com=
#Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT.#Click "Update to Booking.com" for the property or room you want to update. #Click on the "View content sent to Booking.com" link to see what will send.#Go If the the data you see there is what you send to Booking.com to override what is currently set in Booking.com go back to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on the "Manage Content" buttonUpdate to Booking. #Click "Propertycom" , select what you want to update the content for the property or on "Roomsend and click " to update the content for the room. Then select "Update at Booking.comConfirm".
Booking.com will put all pictures which we sent into the picture gallery for the property. If you want to change pictures in a room you need to update the property first, wait a few minutes for Booking.com to process your pictures into the property gallery then press "Update to Booking.com" for your rooms.
<div class="warning">{{#fas:exclamation-triangle}} Click on the "View content sent to Booking.com" link to check what will send. All existing content, manual changes or additions you entered directly in Booking.com will be overridden when you click "Update at Booking.com". </div>
=Disconnect=
PARKING_VALET
PARKING_DISABLED <span style="color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> If there is a fee for parking you need to add the fee in "Custom" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SPECIFIC ROOM CONTENT. Use the context help<span style="color:#019cde;“ >{{#far:question-circle}} </span> for information
EV_CHARGER
