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Booking.com: Synchronise bookings prices availability

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[[Category<div class="heading">Page Title</div> This page is about the menu SETTINGS<span style=color:Channel Manager]][[Category#007bff;“ > {{#fas:cog}} </span>->CHANNEL MANAGER->BOOKING.COM and explains how to export prices, availability, rules and import bookings, modifications to bookings and cancellations for existing listings on Booking.com]][[Category:Error Messages from Channels]]__TOC__[[Category:Set up Instructions]]=Capabilities and limitations= Synchronising Prices, Availabiltiy These instructions explain how to connect existing listings on Booking.com. If you do not yet have a listing and Bookings with your [https://join.bookingor a Booking.com/indexaccout you can [[Booking.html?aid=3000042&utm_source=connectivity_providers&utm_medium=Email&utm_campaign=NPIN_property%20referral Bookingcom_XML:_Create_and_update_properties_and_rooms_on_Booking.com|create it directly from Beds24] account].
=General=*You need an account with Booking.com If you do not yet have one you can [[Booking.com_XML:_Create_and_update_properties_and_rooms_on_Booking.com|create a Booking.com account directly from Beds24]]. *If you have not yet set up your property in Beds24 you can [[Booking.com_XML:_Create_and_update_properties_and_rooms_on_Booking.com#Import_Properties_from_Booking.com|import your property from Booking.com to Beds24]]. *[[:Category:Channel Manager|Click here]] for general information on how the channel manager works.*This tutorial explains how to [[Setting_Prices_for_Booking_Channels|set prices for channels]]. =Capabilities=With the this connection you can *Export export prices, availability and rules
**send inventory (available rooms)
**send minimum stay
**send multiple rates
**add a multiplier to mark prices up or down.
*Import import bookings, modifications to bookings and cancellations, importing modifications or cancellations can be disabled for individual bookings
*create Booking.com rate plans
*Report report invalid cards and no-shows can be reported to Booking.com from the "Details" tab of the booking. If you use Stripe you can set in SETTINGS->CHANNEL MANAGER to automatically report invalid cards to Booking.com*Create create and manage promotions*View view reviews and react to reviews If you want to export inventory Booking.com demands prices to be sent from Beds24 so you will not be able to set in the Booking.com extranet after the connection has been enabled. Changes to availability and prices will be instantly sent to the channel. Changes for settings for example minimum stays, or quantity of rooms or the multiplier will send with the next update. Click on "Update" if you want to push them through instantly.
=Limitations=Credit card details are imported and shown on the "INVOICE" tab of the booking. If you export inventory you will also need not please refer to export rates from Beds24, rates can not be set within the Booking.com extranet"Missing credit card details" in "Troubleshooting" section below.
Bookings with payment collected by Booking.com may sometimes withhold will show the credit card number or CCV unless you specifically request they are sent to you. Contact your Booking.com rep if this is occurring and you require this informationpayment amount collected as a payment in the "Invoice" tab of the booking.
= Before you Connect connect='''Prices'''<span class="" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> [[:Category:Channel Manager|Learn]] how the channel manager works.
==Make sure you have suitable prices set up in Beds24==
When the connection is activated Booking.com will remove all price and availability details on the Booking.com extranet and replace them with the data sent from Beds24. Therefore prices and availability of all rooms must be set up in Beds24 before connecting.
*We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
*Our connection with Booking.com supports these pricing models:
**1. '''Per Occupancy Pricing (OBP)''' - If your Booking.com Rate Type is Per Occupancy Pricing a price for each occupancy defined in Beds24 can be sent.
***If you use daily prices they daily price will send including occupancy. Multiple occupancy prices can send on each rate plan. Extra person price will send.
***If you use rates 1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple rates with different occupancies can send on same rate plan. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rate can not be sent.
**2. '''Per Day Pricing (Standard)''' - If your Booking.com Rate Type is "Per Day Pricing / Standard" you will need a price for the maximum room occupancy. Example: If maximum number of guests is 4 you need a ROOM price for four guests. Prices for 1, 2 or 3 guests are not sent. If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and the "Extra Person" price needs to be added with a negative value so the price for the full occupancy We can only send. If availability if you have multiple set up prices for one rate code which are activated for Bookingthis channel.com the system will use the price for the highest occupancy. If you want to send an additional "Single" price Booking.com needs This tutorial gives general information how to activate the single price option. After this is done you can [[Setting_Prices_for_Booking_Channels|set the Bookingprices for channels]].com Rate Type to '''Per Day Pricing + Single'''. If your use derived (RLO) prices where  Our connection with Booking.com calculates prices for different occupancies from the standard price sent from Beds24 they do not allow you to send a single price. supports these pricing models:
1. '''Per Occupancy Pricing (OBP)''' - If your Booking.com Rate Type is Per Occupancy Pricing a price for each occupancy defined in Beds24 can be sent. * If you want to offer multiple use daily prices they daily price options for example a non-refundable rate or your will send including occupancy. Multiple occupancy prices can send on each rate plan contains meals . Extra person price will send.*If you use rates 1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple rates with different occupancies can create additional send on same rate plans plan. Prices for "Extra Person", "Extra child" and discounts set in [[Booking.com_XML:_Create_Booking.com_Rate_Plans_in_Beds24|SETTINGS->CHANNEL MANAGER->BOOKING.COM->MANAGE RATE PLANS]]the "Discounts" tab of the rate can not be sent.
2. '''Extras Per Day Pricing (Standard)''' - If your Booking.com Rate Type is "Per Day Pricing / Standard" you will need a price for the maximum room occupancy. Example: If maximum number of guests is 4 you need a ROOM price for four guests. Prices for 1, 2 or 3 guests are not sent. If you use daily prices with "Extra Person" prices your daily price needs to be set for the max occupancy and Taxesthe "Extra Person" price needs to be added with a negative value so the price for the full occupancy can send. If you have multiple prices for one rate code which are activated for Booking.com the system will use the price for the highest occupancy. If you want to send an additional "Single" price Booking.com needs to activate the single price option. After this is done you can set the Booking.com Rate Type to '''Per Day Pricing + Single'''. If your use derived (RLO) prices where Booking.com calculates prices for different occupancies from the standard price sent from Beds24 they do not allow you to send a single price.
"Upsell Items" If you want to offer multiple price options for example a non-refundable rate or your rate plan contains meals you can not be exported to create additional rate plans in [[Booking.comcom_XML:_Create_Booking.com_Rate_Plans_in_Beds24|SETTINGS->CHANNEL MANAGER->BOOKING.COM->MANAGE RATE PLANS]].
For '''dorms''' Booking.com requires the bed price be sent to them as the room price. Therefore they do not accept a single price for a dorm. Make sure you set "Booking.com Rate Type"= One Price. If required you want to send a single price for other rooms you can enter extras and fees directly create additional rate plans for single use in [[Booking.comcom_XML:_Create_Booking.com_Rate_Plans_in_Beds24|SETTINGS->CHANNEL MANAGER->BOOKING.COM->MANAGE RATE PLANS]].
'''Bookings'''<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Booking.com does not support occupancy pricing for dorms. If you have dorms log into your Booking.com account and change your pricing model to "Standard" and set the Pricing model in Beds24 to "Per Day".
Upcoming bookings can be imported. Booking.com will only send a summary of the booking, not the full information. The full information can still be accessed in the Booking.com extranet. New bookings made after activation will include full booking information<span class="" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> This tutorial explains how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
'''Credit Cards'''==Set extras, taxes and credit card rules in your Booking.com Extranet=="Upsell Items" can not be exported to Booking.com. If required you can enter extras and fees directly in Booking.com.
If you want to access credit card details through Beds24 ask Booking.com to only accept bookings with credit card details and always send all details to Beds24.
'''Rooms ==Make sure your rooms and room types'''in Beds24 match your set up in Booking.com==
If you sell rooms individually at another channel or your own web site and want to sell them on Booking.com as a "roomtype" with a quantity of more than one you can [[Combine_individual_rooms_into_a_roomtype|set up virtual rooms]].
'''Dorms''' Booking.com requires the bed price be sent to them as the room price. Therefore they do not accept a single price for a dorm. Make sure you set "Booking.com Rate Type"= One Price. If you want to send a single price for other rooms you can create additional rate plans for single use in [[Booking.com_XML:_Create_Booking.com_Rate_Plans_in_Beds24|SETTINGS->CHANNEL MANAGER->BOOKING.COM->MANAGE RATE PLANS]]. <span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Booking.com does not support occupancy pricing for dorms. If you have dorms log into your Booking.com account and change your pricing model to "Standard" and The set the Pricing model in Beds24 to "Per Day".  = Sync Prices, Availability and Bookings up process=
Setting up the connection is a 4 step process:
Bookings are not removed from the Booking.com extranet. Existing and new bookings are always visible in the Booking.com extranet.
==1. Initiate the connection in Booking.com==
Initiate the XML connection from the property menu within the booking.com extranet and then do the Beds24 setup.
4) When ready you will receive a notification from Booking.com, go to the Channel Manager menu again and activate the connection.
==2. Set up and mapping in Beds24==
1) Enter your Booking.com Hotel Id into SETTINGS -> CHANNEL MANAGER -> BOOKING.COM "Hotel ID" setting and choose your "Booking.com Rate Type". Then scroll to the bottom of the page and click SAVE'''.
<span class="" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> <span style="font-weight: bold;" >Tip</span> ''Click on the "View Actual Data" Button to check which prices and availability will send.''
===Different 3. If you have different price options - i.e. refundable/non refundable rates, meal plans===
Booking.com can support more than one price per room and day. There are two options:
If you need additional rate plans, for example a for different occupancies, or a non-refundable rate, or your rate plan contains meals, you can create additional rate plans in [[Booking.com_XML:_Create_Booking.com_Rate_Plans_in_Beds24|SETTINGS->CHANNEL MANAGER->BOOKING.COM->MANAGE RATE PLANS]].
[[Setting_Prices_for_Booking_Channels#Mapping_channel_rate_codes|Please use these mapping instructions for the mappingif you have multiple rate codes]].
'''2. Linked/Derived Prices(not recommended)'''
Booking.com can auto calculate different occupancies from one standard rate. This rate is either for the base or for the maximum occupancy of a specific room. The system then automatically adds or subtracts a percentage price per person when the occupancy increases or decreases.
Talk ==4. If you want to mark your prices for Booking.com rep about how to best set this up (either a base rate to add on to or a maximum occupancy rate to subtract from). ===Price Multiplier=down or need currency conversion==If you want to You can add a multiplier to your prices, add a '''*''' followed by the multiplier number to your hotel id.
Example:
will divide the price of the booking by 1.23.
====Currency Conversion====You For currency conversion you can also use currency conversion template variables. All currencies supported by the booking page currency selector can be used.
Examples:
'''123456*[CONVERT:IDR-EUR][/]0.85''' will convert Indonesian Rupees to Euros and lower the price by 5%.
===Promotions=5. Limit the maximum number accepted bookings if you do not want to offer all rooms ==Promotions can set up, viewed and changed in By default all available rooms are sent to activated channels. In SETTINGS->CHANNEL MANAGER-BOOKING-COM-PROMOTIONS. If you add or change a promotion use >CHANNEL INVENTORY limit the context help (? icons next to the settings) number of accepted bookings for instructionsthis channel<embedvideo service="youtube">https://youtu.be/T-I3CnXnvZQ</embedvideo>
===Activating 6. Activate in Beds24 and Booking.com===
1) You can view the live availability and prices that will be sent to Booking.com before or after activating using the "View actual data" button.
If for any reason your existing bookings do not import, the dates could be reopened and resold. To prevent this import the bookings via CSV.
a. Export your bookings as CSV from booking.com b. Go to https://api.beds24.com/csv/putbookingcomcsv.php and import the csv file to Beds24. Follow the instructions on the page carefully so they import to the correct rooms.
If this is also unsuccessful, block the booked dates in the beds24 calendar. Please note that in this case cancellations and modifications will not be imported automatically.
9) You can allow cancellation fees and commission values to overwrite booking values when cancelled by channel if SETTINGS->CHANNEL MANAGER -> “IImport Cancel Fees” is set to “Yes”.
===Maximum number accepted bookings ===By default all available rooms are sent to activated channels7. In SETTINGS->CHANNEL MANAGER->CHANNEL INVENTORY limit Check that the number of accepted bookings for this channel. === Check Connection =connection is working properly ==
The connection is working if you are not receiving error messages and the display in the channel is correct. If you are receiving error messages check in the "Common Errors" section why you are receiving the error and how to fix it.
=== Updates and Changes=Setup problems==Changes to availability and prices will be instantly sent to the channel. Changes for settings for example minimum stays, or quantity of rooms or the multiplier will send with the next update. Click on "Update" if you want to push them through instantly1) The room is being unexpectedly closed at Booking.com
=== Setup Problems===1) The room is being unexpectedly closed at booking.com The channel manager will close the room on all dates which do not have a valid price available for sending to bookingBooking.com. Make sure you have prices for the complete range of dates you are sending (1 year or 2 years)
2) "Room code is not unique" warning when saving in Beds24.
Each Booking.com room id is unique and can be mapped to only one room in Beds24. If you enter the same Booking.com room id more than once the room updates will overwrite each other causing inaccurate information being sent to Booking.com
3) Missing Credit Card Details=Create and manage Booking.com promotions=Promotions can be created, modified and deactivated in SETTINGS-CHANNEL MANAGER-BOOKING-COM-PROMOTIONS. [[Booking.com_XML:_Promotions|Click here for more information and setup instructions.]]
When Booking.com sends the credit card number it will be available in the "Payments and Charges" tab of the booking unless it has been stored in a third party system such as Stripe. The encoded CVC number is available from the booking notification email sent to the host as the line labelled Security Code. Enter the Security Code value from the email into the booking to view the CVC. *If there is no Security Code item in the host notification email, the CVC was not collected or sent for this booking. Please ask Booking.com to collect and send it to Beds24 if you require it.*If credit card details are always missing and you require them, please ask Booking.com to collect and send credit card details to Beds24*If Booking.com normally sends credit card details but did not do so for a specific booking and you always want a card as security, please ask Booking.com to exclusively accept bookings with a credit card number. 4) Daily prices and prices for the Room, Double and Single occupancy can be mapped to Booking.com.  These can be mapped to Booking.com rate id's and will use the booking conditions of that rate id. Extra person and extra child prices within a Beds24 Rate and discounts set in a Rates Discount section are not able to export to Booking.com or other channels. === Notes=== 1) Credit card details are imported and shown on the "INVOICE" tab of the booking. If not please refer to "Missing Credit Card Details" in Setup Problems above.  2) Multiple Rates - if you want to send multiple prices for a room you must have a rate id for each rate in Booking.com and a matching rate with the price and rate id setup in Beds24. See the Multiple Rates section above for more details. 3) Single occupancy prices must be activated within booking.com if you are sending them to multi person room rates. They can be disabled by setting "Rates" = "Full Only" 4) For Manage bookings imported through the button "Import upcoming bookings" Booking.com will only send a summary of the booking, not the full information. The full information can still be accessed in the Booking.com extranet. New bookings made after activation will include full booking information. 5) Deleting a rate or price in Beds24 will not delete the price in Booking.com. If you need to close a rate at Booking.com, make the rate id unbookable at Beds24, for example by closing the room or removing the price and wait for it to update at Booking.com. Only once the rate has closed at Booking.com it is safe to remove it from Beds24. You can close a rate at booking.com by making sure there is no price for it on the dates to close in Beds24.As long as the rate has at least a price for 1 day in the next year, all the other dates without prices will be closed. If you have multiple rates at booking.com, the other rates can continue to be available by giving them prices. Note that if there is no price on any day at all for a rate, this will not necessarily close the rate, in this case no information will be sent and whatever data is in Booking.com will remain. You can always see the data being sent with the "View Actual Data" button in the channel manager. 6) Bookings with payment collected by booking.com will show the payment amount collected as a payment in the booking invoice. =Manage Bookings====VAT value on extra items===
If an extra item name in the booking matches the name of an upsell item for the property, the VAT value of the upsell item will be used.
Otherwise the VAT value defined in the Property booking rules will be used.
===Report No-shows, Invalid cards or Restrict Channel Modifications=restrict channel modifications==
This screenshot shows specific settings for bookings from Booking.com:
If you want to not allow channel modifications by default you can change the setting for "Allow Channel Modifications" value" in SETTINGS->CHANNEL MANAGER.
===Charge Virtual Credit Cards =virtual credit cards ==
Virtual cards can be set to be auto charged at the date they become valid. To use this option set "Virtual Cards" = Yes
<embedvideo service="youtube">https://youtu.be/T-I3CnXnvZQ</embedvideo>
===Different Invoice Templates =invoice templates ==
If you need a different invoice template for the bookings from this channel you can use the [[Invoicees|invoicee]] function.
==Reviews==
To access Booking.com reviews from your DASHBOARD unlock the DASHBORAD click on the hamburger menu then on "Extentions" and add the Booking.com Review Module.
*To completely disconnect the channel manager please log into your Booking.com extranet and click on the Account icon in the top right-hand corner. Select Channel Manager from the drop-down menu. Click the Deactivate button to cancel the connection to Beds24.
=Common ErrorsTrouble shooting===Deleting a rate or price in Beds24 will not delete the price in Booking.com==If you need to close a rate at Booking.com, make the rate id unbookable at Beds24, for example by closing the room or removing the price and wait for it to update at Booking.com. Only once the rate has closed at Booking.com it is safe to remove it from Beds24. You can close a rate at booking.com by making sure there is no price for it on the dates to close in Beds24.As long as the rate has at least a price for 1 day in the next year, all the other dates without prices will be closed. If you have multiple rates at booking.com, the other rates can continue to be available by giving them prices. Note that if there is no price on any day at all for a rate, this will not necessarily close the rate, in this case no information will be sent and whatever data is in Booking.com will remain. <span class="" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> <span style="font-weight: bold;" >Tip</span> Click on the "View Actual Data" Button to check which prices and availability will send.==Missing credit card details==When Booking.com sends the credit card number it will be available in the "Payments and Charges" tab of the booking unless it has been stored in a third party system such as Stripe. The encoded CVC number is available from the booking notification email sent to the host as the line labelled Security Code. Enter the Security Code value from the email into the booking to view the CVC. *If there is no Security Code item in the host notification email, the CVC was not collected or sent for this booking. Booking.com may sometimes withhold the credit card number or CCV unless you specifically request they are sent to you. Contact your Booking.com rep if this is occurring and you require this information.*If credit card details are always missing and you require them, please ask Booking.com to collect and send credit card details to Beds24*If Booking.com normally sends credit card details but did not do so for a specific booking and you always want a card as security, please ask Booking.com to exclusively accept bookings with a credit card number.==Error messages==
Any errors reported by Booking.com will be emailed to you with the error message as returned by Booking.com.
The error message usually includes information about the date, rate or room with the problem and a brief description.
'''Code 150 - Changes are not permitted. This is because property 5587283 has status Open / bookable. Please contact your account manager if you want to modify latitude, longitude, property name, address'''
This means that changes (to certain values like language, latitude, longitude) are not permitted because you have already put the property online. If you want to change anything now you have to contact your account manager at Booking.com and ask for the property to be reviewed again.
 
=Notes=
 
1) Credit card details are imported and shown on the "INVOICE" tab of the booking. If not please refer to "Missing Credit Card Details" in Setup Problems above.
 
2) Multiple Rates - if you want to send multiple prices for a room you must have a rate id for each rate in Booking.com and a matching rate with the price and rate id setup in Beds24. See the Multiple Rates section above for more details.
 
3) Single occupancy prices must be activated within booking.com if you are sending them to multi person room rates. They can be disabled by setting "Rates" = "Full Only"
 
4) For bookings imported through the button "Import upcoming bookings" Booking.com will only send a summary of the booking, not the full information. The full information can still be accessed in the Booking.com extranet. New bookings made after activation will include full booking information.
 
5) Deleting a rate or price in Beds24 will not delete the price in Booking.com. If you need to close a rate at Booking.com, make the rate id unbookable at Beds24, for example by closing the room or removing the price and wait for it to update at Booking.com. Only once the rate has closed at Booking.com it is safe to remove it from Beds24.
 
You can close a rate at booking.com by making sure there is no price for it on the dates to close in Beds24.
As long as the rate has at least a price for 1 day in the next year, all the other dates without prices will be closed.
 
If you have multiple rates at booking.com, the other rates can continue to be available by giving them prices.
 
Note that if there is no price on any day at all for a rate, this will not necessarily close the rate, in this case no information will be sent and whatever data is in Booking.com will remain.
 
You can always see the data being sent with the "View Actual Data" button in the channel manager.
 
6) Bookings with payment collected by booking.com will show the payment amount collected as a payment in the booking invoice.
= FAQ =
=== Will I receive notifications on new bookings?===
 
After you activate the channel manager the channel will stop sending notifications. You will receive them from Beds24 instead.
=== '''Do guests receive a confirmation? === ''' 
The channel confirms the booking with the guest. Beds24 will not sent a confirmation message. If you want to send one as well you can set up an Auto Action Email.
=== '''How do I modify or cancel a booking?===''' 
Bookings coming from a channel should be modified by the channel. Cancelling a booking in Beds24 will not cancel the booking in Booking.com and can cause a double booking. Please ask booking.com or the guest to cancel the booking in Booking.com and the cancellation will be sent to Beds24.
If for some reason you need to make a change in Beds24 and do not want the channel to override it, you can set "Allow Channel Modifications" = No ("Details" tab of the booking"). If you have changed the room you can set "Allow Channel Modifications" = All but not room changes.
=== '''How can I access credit card details?=== ''' 
This is how you can [[View_Credit_Card_Details| view credit card details]]. Booking.com may sometimes withhold the credit card number or CCV unless you specifically request they are sent to you. Contact your Booking.com rep if this is occurring and you require this information to always be sent.
=== '''How do I add a promotion or special price?=== ''' 
You can set up promotions directly in Beds24 in SETTINGS->CHANNEL MANAGER-BOOKING.COM-PROMOTIONS or in the Booking.com extranet.
=== '''How do I add extra costs or fees?=== ''' 
Extra Costs, e.g. tax, cleaning fee, service charge can be set directly in the channels extranet.
=== '''Can I send different prices for different minimum stays or for different numbers of guests?=== ''' 
Yes. You can do this either with "derived" prices or multiple rates ids. See the "Multiple rates" section of this page.
=== I ''' have multiple Booking.com hotel ids. How do I set this up? ===''' 
The system can handle multiple properties in one account. Each Booking.com hotel requires one property in Beds24.
=== '''I have multiple Booking.com accounts. How do I set this up? ===''' 
The system can handle multiple properties in one account. It doesn't matter whether the Booking.com properties are in different Booking.com accounts. Each Booking.com property still requires one property in Beds24, though.
=== '''What to do when I receive an overbooking?=== ''' 
*Check if you are receiving error messages by email or in the potential issues menu. Error messages need to be addressed immediately because they can mean the channel manger is able to make updates.
*Entering the same Booking.com room code in multiple rooms in Beds24 can cause overbookings. Check your set up for warnings.
If you can not see a problem in your set up send us a support ticket with the booking numbers and dates.
=== '''Why did a booking not import?=== ''' 
*Check if the room for which you received the booking is properly mapped.
If you can not see a problem in your set up send us a support ticket with the booking number and the date the booking was made.
=== Why is the price for the booking wrong?=== ''' 
*A special offer set up in the channel may have reduced the price the channel manager sent.
*Your prices are not set up as you expect.
=== '''What are contracted rooms? ===''' 
This is an agreement between you and the channel where you agree to provide a number of rooms exclusively to that channel. This means you will not be able to sell these rooms directly or on other channels.
=== '''What do I do when I have a no show?=== ''' 
To report a no show to Booking.com open the booking and click the button in the "Details" tab.
=== '''What do I do when a guest provides an invalid credit card number?=== ''' 
Invalid cards can be reported to Booking.com via a button on the "Details" tab of the booking.
If you use Stripe you can set in SETTINGS->CHANNEL MANAGER to automatically report invalid cards to Booking.com.
=== '''I originally set my connection as a one-way connection, now I want a two-way connection=== ''' 
You will need to disconnect your connection with Beds24 in the Booking.com extranet and then initiate the connection with two-way connection.

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