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*<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Derived pricing at Booking.com is not longer available. If your you use derived (RLO) prices where Booking.com calculates prices for different occupancies from the standard price sent from Beds24 they do not allow you to send a single price.
*If you want to offer You can now send Occupancy based prices with Daily prices or multiple price options for example a non-refundable rate or your rate plan contains meals you can create additional rate plans in [[Booking.com_XML:_Create_Booking.com_Rate_Plans_in_Beds24|SETTINGS->CHANNEL MANAGER->BOOKING.COM->MANAGE RATE PLANS]]Rates.
'''1. Multiple Rate Ids''' If you need additional rate plans, for example a for different occupancies, or a non-refundable rate, or your rate plan contains meals, you can create additional rate plans in [[Booking.com_XMLcom:_Create_Booking.com_Rate_Plans_in_Beds24|SETTINGS->CHANNEL MANAGER->BOOKING.COM->MANAGE RATE PLANS]].
'''2. Linked/Derived Prices (not recommended)'''
Booking.com can auto calculate different occupancies from one standard rate. This rate is either for the base or for the maximum occupancy of a specific room. The system then automatically adds or subtracts a percentage price per person when the occupancy increases or decreases.
If you manually charge virtual credit Virtual cards please note that they can only be set to be auto charged when at the date they become valid.
Note<div class="warning">{{#fas: exclamation-triangle}} This option is available for customers who use [[Stripe|Stripe]]. If you set "Virtual Cards" = Yes without Stripe activated the system will create a pending payment which can not be collected.</div>
<embedvideo service="youtube">https://youtu.If you manually charge virtual credit cards please note that they can only be/Tcharged on the check-I3CnXnvZQ</embedvideo>out date.
[[Category:Channel Manager]]
[[Category:Booking.com]]
[[Category:Set up Instructions]]
[[Category:Channel Manager]]
[[Category:Troubleshooting]]
<div class="heading">Booking.com: Syncronize Bookings, Prices and Availability</div>
This page is about the menu SETTINGS {{#fas:cog}} ->CHANNEL MANAGER -> BOOKING.COM and explains how to export prices, availability, rules and import bookings, modifications to bookings and cancellations for existing listings on Booking.com
Use [[Booking.com:_Import_Properties_from_Booking.com_to_Beds24|these instructions]] if you want to import properties from Booking.com to Beds24.
__TOC__
=Capabilities and limitations=
These instructions explain how to connect existing listings on Booking.com. If you do not yet have a listing and/or a Booking.com accout you can [[Booking.com_XMLcom:_Create_and_update_properties_and_rooms_on_Booking.com|create it directly from Beds24]].
With this connection you can
==Make sure you have suitable prices set up in Beds24==
<div class="warning">{{#fas:exclamation-triangle}} When the connection is activated , Booking.com will remove all price and availability details on the Booking.com extranet and replace them with the data sent from Beds24. Therefore prices and availability of all rooms must be set up in Beds24 before connecting. </div>
We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
1. '''Per Occupancy Pricing (OBP)''' - If your Booking.com Rate Type is Per Occupancy Pricing a price for each occupancy defined in Beds24 can be sent.
*If you use daily prices they the daily price will send including occupancy. Multiple occupancy prices can send on each rate plan. Extra person price will send.
*If you use rates 1 person, 2 person and room price will send. Room price will send for specified occupancy. Multiple rates with different occupancies can send on same rate plan. Prices for "Extra Person", "Extra child" and discounts set in the "Discounts" tab of the rate can not be sent.
*If you have multiple prices for one rate code which are activated for Booking.com the system will use the price for the highest occupancy.
*If you want to send an additional "Single" price Booking.com needs to activate the single price option. After this is done you can set the Booking.com Rate Type to '''Per Day Pricing + Single'''.
*If you want to offer multiple price options for example a non-refundable rate or your rate plan contains meals you can create additional rate plans in [[Booking.com:_Create_Booking.com_Rate_Plans_in_Beds24|SETTINGS->CHANNEL MANAGER->BOOKING.COM->MANAGE RATE PLANS]]. For '''dorms''' Booking.com requires the bed price be sent to them as the room price. Therefore they do not accept a single price for a dorm. Make sure you set "Booking.com Rate Type"= One Price. If you want to send a single price for other rooms you can create additional rate plans for single use in [[Booking.com_XMLcom:_Create_Booking.com_Rate_Plans_in_Beds24|SETTINGS->CHANNEL MANAGER->BOOKING.COM->MANAGE RATE PLANS]].
<span style=color:#fe746c;“ >{{#fas:exclamation-triangle}} </span> Booking.com does not support occupancy pricing for dorms. If you have dorms log into your Booking.com account and change your pricing model to "Standard" and set the Pricing model in Beds24 to "Per Day".
<span class="" style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> This tutorial explains how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].
==Set extrasExtras, taxes and credit card rules in your Booking.com extranet==
"Upsell Items" can not be exported to Booking.com. If required you can enter extras and fees directly in Booking.com.
If you have set up additional taxes in {{#fas:cog}} (SETTINGS) PROPERTIES > UPSELL ITEMS that have the exact same name as your additional taxes in Booking.com, they can be imported as taxes during the booking import.
Booking.com does not send a tax rate for extras. Therefore, for extras, the VAT rate of the accommodation is applied by default. If an extra (e.g. breakfast) has a different tax rate, this vat rate can only be applied to imported bookings, if you have an extra with the exact same wording in {{{#fas:cog}}. (CONFIGURATION) ACCOMMODATIONS > UPSELLING.
Translated with www.DeepL.com/Translator (free version)
If you want to access credit card details through Beds24 ask Booking.com to only accept bookings with credit card details and always send all details to Beds24.
==1. Initiate the connection in Booking.com==
Initiate the XML connection from the property menu within the booking.com extranet and then do the Beds24 setup.
1) Login to Booking.com and go to ACCOUNT->CHANNEL MANAGER. If you do not see this option contact Booking.com and tell them you want to use a channel manager
3) Complete the rest of the on screen instructions.
<div class="warning">{{#fas:exclamation-triangle}} Booking.com does currently offer two options:
*If you choose "Connect me automatically to the provider" Booking.com will instantly remove your prices and availability. Choose this option only if your have check that your prices in Beds24 are all set up and ready to send.
*If you choose "Dont connect me automatically to the provider" you can confirm the connection after you have done the setup in Beds24.
</div>
It is possible to select a "one way" or "two way" connection with Booking.com. The normal case is "two way" which will both export inventory to Booking.com and import bookings from Booking.com. If you select any of the "one way" options only one of these actions will be performed and the other must be manually maintained by you.
==3. If you have different price options i.e. refundable/non refundable rates, meal plans==
Booking.com can support more than one price per room and day. There are two options:
[[Setting_Prices_for_Booking_Channels#Mapping_channel_rate_codes|Please use these mapping instructions if you have multiple rate codes]].
==4. If you want to mark your prices for Booking.com up or down or need currency conversion==
[[Media:bookingconfirm.png|view large]]
You have to / can do this only if you initially selected "Dont automatically connect me to the provider".
When you go live your rates and inventory will be deleted from Booking.com and a full reload will occur from your Beds24 Inventory.
Promotions can be created, modified and deactivated in SETTINGS-CHANNEL MANAGER-BOOKING-COM-PROMOTIONS.
[[Booking.com_XMLcom:_Promotions|Click here for more information and setup instructions.]]
=Manage bookings=
If you want to not allow channel modifications by default you can change the setting for "Allow Channel Modifications" value" in SETTINGS->CHANNEL MANAGER.
<embedvideo service="youtube">https://youtu.be/T-I3CnXnvZQ</embedvideo>
==Charge virtual credit cards ==
Virtual cards can be set to be auto charged at the date they become valid. To use this option set "Auto Process Virtual Cards" = Yes
==Different invoice templates ==
'''OBP_PRICING_PASSED_FOR_DEFAULT_RATE'''
Your Booking.com Rate Type is "Per Occupancy". The system will automatically adjust your rate type so prices for different occupancies can send.
'''OCCUPANCY_NOT_VALID'''
Check that "Max guests" set in SETTINGS->PROPERTIES->ROOMS->SETUP is the same as the occupancy you have set for the room in your Booking.com extranet.
'''Did not set price to XX on date xxxx-xx-xx for Room 'abd' and Rate Category 'def' and occupancy x because the room has a max occupancy of x.'''
You have either set the wrong number of guests in Booking.com or in SETTINGS > PROPERTIES > ROOMS > SETUP. Please correct so both numbers are the same.
'''TAG_HAS_INVALID_VALUE '''
'''Can I send different prices for different minimum stays or for different numbers of guests?'''
Yes. You can do this either with "derived" prices occupancy based Daily Prices or multiple rates ids. See the "Multiple rates" section of this page.
''' have multiple Booking.com hotel ids. How do I set this up?'''
