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Booking.com: Synchronise bookings prices availability

334 bytes removed, 18:11, 29 May 2022
1) Enter your Booking.com Hotel Id into SETTINGS -> CHANNEL MANAGER -> BOOKING.COM "Hotel ID" setting and choose your "Booking.com Rate Type". Then scroll to the bottom of the page and click SAVE'''.
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2) Set "Booking Price Import" to either import the room price only or the room price plus unpaid extras (cleaning charges, local taxes etc.)
4) Mapping
 
<embedvideo service="youtube">https://youtu.be/-SbeMMSk8wc</embedvideo>
Map Rooms:
*Choose the Booking.com room you want to map to the Beds24 room and click on it.
*When the correct room id has copied to the room id setting, click Save.
 
[[Image:bookingcomrooms.png|450px|link=]]
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Map Rates:
*Choose the Booking.com rate id for this room and click on it. This will normally be the standard rate.
*When the correct rate id has copied to the rate id setting, click Save.
 
[[Image:bookingcomrates.png|450px|link=]]
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==6. Activate in Beds24 and Booking.com==
1) You can view the live availability and prices that will be sent to Booking.com before or after activating using the "View actual data" button.
 
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2) Make sure your inventory is correct in Beds24. Check existing bookings in Booking.com imported and dates blocked by other sources are blocked in Beds24. Dates can be blocked by either entering a booking manually into Beds24 for those dates or using the inventory and override functions on the control panel calendar for those dates. Failure to do this could allow new bookings on dates you are not available. All available dates in Beds24 will be sent to Booking.com as available for new bookings.
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3) Enable the connection in Beds24 setting "Activate" = Activated.
3) Enable the connection in Beds24 by ticking "Inventory and Rates" for each mapped room and saving. The "Bookings" checkbox should already be ticked but tick it as well if it is not ticked and bookings should be imported.
 
[[Image:bookingcomactivate.png|450px|link=]]
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4) When all the set up in Beds24 is correct you can make the final step to confirm the connection (go live) from the Booking.com extranet.
== 7. Check that the connection is working properly ==
Click on "Check connection status" to check the status of your property at Booking.coms end.
 
 
The connection is working if you are not receiving error messages and the display in the channel is correct. If you are receiving error messages check in the "Common Errors" section why you are receiving the error and how to fix it.
Otherwise the VAT value defined in the Property booking rules will be used.
==Report No-shows, Invalid invalid cards , date changes request cancellations or restrict channel modifications==This screenshot shows specific settings for *You will see buttons in the "Details" tab of the bookings from Booking.com:which allow you to **Report No-shows[[Image:bookingcom_manage.png|800px|link=]]**Report invalid cards[[Media:bookingcom_manage.png|view large]]**Report date changes **Request the booking to be cancelled*If you want to not allow channel modifications by default you can change the setting for "Allow Channel Modifications" value" in {{#fas:cog}} (SETTINGS) CHANNEL MANAGER. <embedvideo service="youtube">https://youtu.be/T-I3CnXnvZQ</embedvideo>
==Charge virtual credit cards ==
Virtual cards can be set to be auto charged at the date they become valid. To use this option set "Auto Process Virtual Cards" = Yes
 
Virtual cards can be set to be auto charged at the date they become valid.
<div class="warning">{{#fas:exclamation-triangle}} This option is available for customers who use [[Stripe|Stripe]]. If you set "Virtual Cards" = Yes without Stripe activated the system will create a pending payment which can not be collected.</div>
<span style="color: #f3e504; font-size: 150%;" >{{#fas:lightbulb}} </span> For Booking.com virtual cards you can set to adjust the charge automatically to the full amount available on the cardat the time it is charged. To do so create a rule with these settingsand specify it in the booking.com "Virtual Card Payment Rule" setting:
*Funds Source: Virtual Card
*Payment value adjustment = choose any except for "None"
=Disconnect=
*Unticking "Inventory and Prices" and "Bookings" Set 'Enable' to 'Disable' this will stop Beds24 sending data to Booking.com. This will not remove the data from Booking.com and it will still be bookable.
*To completely disconnect the channel manager please log into your Booking.com extranet and click on the Account icon in the top right-hand corner. Select Channel Manager from the drop-down menu. Click the Deactivate button to cancel the connection to Beds24.
Please log into Booking.com and and go to ACCOUNT > CONNECTIVITY PROVIDER. Disconnect from Beds24 and reconnect this time ticking all tick boxes as shown here: https://wiki.beds24.com/images/6/69/Extranet-booking.png
2. You have assigned or moved the booking into a room that is in a different property than originally booked. If you want to use messaging with Booking.com you can move/assign booking only to rooms in the same property as the one originally booked.
 
'''You cannot mark credit card as invalid since the property has not passed trust verification checks'''
Booking.com does not allow you to mark credit cards as invalid because you have not passed their trust verification process. Please contact your Booking.com Account Manager.
= FAQ =

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