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Click "Refresh" for the Connection Status to check the status of your property at Booking.coms end.
If you are receiving error messages check in the "Common Errors" section why you are receiving the error and how to fix it.
The connection is working if and your property is selling if
*you do not receive any erros
*you see Connection Status: XML Active and Hotel Status: Open / bookable
*you are not receiving error messages
*the display in the channel is correct.
This is what the different status values mean:*Ready to Open: The property has been reviewed by Booking.com, and is ready to open. Open the property in your Booking.com extranet or go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Open property".*Open/Bookable: The property is open and live on Booking.com. It is ready to receive reservations.*Autoclosed: Availability: The property has no availability and has been closed. Go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER->BOOKING.COM > MAPPING, click on "Price Data" to check which prices and availability will send. If you are receiving error messages check required adjust your prices and inventory.*Duplicate: This property has been found to be a duplicate of another property.*XML: Closed: The property has been closed. Open the property in the your Booking.com extranet or go to {{#fas:cog}} (SETTINGS) CHANNEL MANAGER > BOOKING.COM > SYNC CONTENT and click on "Common ErrorsOpen property" section why you are receiving the error .*Closed:The property is closed and how to fix itno longer bookable on Booking.com. Check your Booking.com extranet for further information.
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Booking.com incorrectly show this error in the Booking.com Extranet. There is no problem at all and you should ignore the rest of the text on the screen.
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<div class="headline-collapse" >OCCUPANCY_EXCEEDS_MAX_PERSONS</div>
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Room 12345678 has a maximum occupancy of 4. You cannot set an occupancy_price for an occupancy of 5 for rate 123456783
Check that "Max guests" set in {{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP is the same as the occupancy you have set for the room in your Booking.com extranet.
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