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Sometimes Booking.com may not export send the Guest Email addressto some accounts. Your Booking.com rep may be able to get this enabledin your account if it occurs.
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If you export inventory you will also need to export rates from Beds24.
Rates can no longer not be set within the Booking.com extranet.
==Booking.com==
2) Once we enable the connection at Beds24 you will receive an email allowing you to activate it (go live) from the booking.com extranet.
3) '''When you go live your rates and inventory will be deleted from booking.com and a full reload will occur from Beds24.''' You can use the "Send Update" button to speed this up. You bookings will not be deleted from Booking.combut make sure the dates are blocked in Beds24 so they will not be reopened.
4) Once updated, check all your values in the booking.com extranet for correctness and if required make any adjustments to the settings to fix.
5) New bookings will Import, On request we can manually import your Bookings which have been made within the last three months, please open a support ticket to request this.
==Notes==
1) Credit card details are imported and shown on the "DETAILS" tab of the booking.
2) We can make a once off request to Booking.com to import your existing bookings (up to 3 months old). Please contact us if you would like to arrange this. The success of the booking import depends on Booking.com returning your pre XML bookings correctly and we cannot guarantee it will be successful.
