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Card Number Collection

14 bytes removed, 08:01, 19 March 2022
You can collect credit card details and process them in Stripe (if used) or your own terminal. With credit card collection auto calculation of amounts is not possible.
<div class="warning">{{#fas:exclamation-triangle}} '''Payment Collection''' and '''Credit Card Collection are two different methods'''. You can use both but not at the same time. If you want to automatically collect a payment go to {{{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT COLLECTION</div>
= Collect Credit Card Details for Bookings from your own website =
Go to {{{#fas:cog}} (SETTINGS) > ACCOUNT > PREFERENCES > BOOKINGS and set Credit Card Security = 'Email CCV' otherwise the system will not store or pass any credit card details.
When you activate this option guests will be asked to enter their credit card details with their details.
Credit card collection rules can be set for automatically confirmed or request only booking status.
Set your general booking rule in {{{#fas:cog}} (SETTINGS) PROPERTIES > BOOKING RULES or if you want to collect credit card details only for certain rates in '''RATES''' to "Request CC" or "Collect CC".
[[File:credit_card1.png]]
If you want to you can add a message on how you use the card:
* {{{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT "Guest Details Header" - content will appear only on the booking page showing the upsell items and guest booking questions. It will appear at the top of the page under the property header information. *{{{#fas:cog}} (SETTINGS) BOOKING ENGINE > PROPERTY BOOKING PAGE > CONTENT "Confirm Booking Button Message" - Text entered in this field will appear on the booking page in the area above the Confirm Booking button.
= Credit Card Details from Channels =
To use this option you need to
*activate credit card collection in {{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT GATEWAYS > CREDIT CARD*set which credit cards you accept {{#fas:cog}} (SETTINGS) PAYMENTS > CREDIT CARD COLLECTION  *Go to {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS and create an Auto Action. Use the context help (?Icons) and the help page (click on HELP in the top right menu) for general instructions.
Template variables are used to link to the form.
You can also use a direct link. The link uses the booking number plus the parameter &g=cc
https://www.beds24.com/bookpay.php?bookid=1234567&g=cc
https://www.beds24.com/bookpay.php?bookid=[BOOKID]&g=cc
= Access Credit Card Details =
2) The login must be using secure https: not http:
3) Credit card details can only be viewed if the password has been changed in the last 90 days. To change the password to to {{#fas:cog}} (SETTINGS) ACCOUNT > ACCOUNT ACCESS.
4) Viewing credit card details will require your password entry.
= Trouble Shooting =
'''If credit card details are not collected check booking rules are correct:'''
{{{#fas:cog}} (SETTINGS) PROPERTIES >BOOKING RULES "Booking Type" = Request CC or Collect CC {{{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > OFFERS "Booking Type"= Default or Request CC or Collect CC
Setting for "Booking Type" set in the "Summary" tab of your rates = Default or Request CC or Collect CC
'''Credit card collection is not visible on the booking page :'''
{{{#fas:cog}} (SETTINGS) PROPERTIES >BOOKING RULES "Booking Type" "Booking Type" = Request CC or Collect CC {{{#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > OFFERS "Booking Type"= Default or Request CC or Collect CC
Setting for "Booking Type" set in the "Summary" tab of your rates = Default or Request CC or Collect CC
'''Credit cards are not visible in the booking :'''
{{{#fas:cog}} (SETTINGS) ACCOUNT > PREFERENCES "Bookings" and set Credit Card Security = 'Email CCV'

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