Changes

[[Category:Payments]]<div class="heading">Credit Card Collection</div> ''This page is about the menu {{#fas:cog}} (SETTINGS->PROPERTIES-) PAYMENTS >CREDIT CARD COLLECTION'' ''If you want to automatically collect a deposit go to SETTINGS -> PROPERTIES -> DEPOSIT COLLECTION''

=Functionality=You can collect credit card details and process them in Stripe (if used) or your own terminal. With credit card collection auto calculation of amounts is not possible.  <div class="warning">{{#fas:exclamation-triangle}} '''Payment Collection''' and '''Credit Card Collection are two different methods'''. You can use both but not at the same time. If you want to automatically collect a payment go to {{{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT COLLECTION</div>  = Collect Credit Card Details for Bookings from your own Website website =Go to {{{#fas:cog}} (SETTINGS) > ACCOUNT > PREFERENCES > BOOKINGS and set Credit Card Security ='Email CCV' otherwise the system will not store or pass any credit card details.

Set your general booking rule in '''{{{#fas:cog}} (SETTINGS -> ) PROPERTIES -> CREDIT CARD COLLECTION''' BOOKING RULES or if you want to collect credit card details only for certain rates in '''RATES''' to "Request CC" or "Collect CC".

Credit card details are stored in the system for 14 until the guest checks out. They will be deleted a few days after check-out.

*{{{#fas:cog}} (SETTINGS-) BOOKING ENGINE >PROPERTY BOOKING PAGE->PAGE DESIGN->CONTENT "Guest Details Header" - content will appear only on the booking page showing the upsell items and guest booking questions. It will appear at the top of the page under the property header information. *{{{#fas:cog}} (SETTINGS-) BOOKING ENGINE >PROPERTY BOOKING PAGE->PAGE DESIGN->CONTENT "Confirm Booking Button Message" - Text entered in this field will appear on the booking page in the area above the Confirm Booking button.

== Credit Card Details from Channels ==

=Request Guests to Submit Credit Card Details=You can set up an Auto Action with a request to submit credit card details. Guests will be able to submit their card details on a secure form.  To use this option you need to *activate credit card collection in {{#fas:cog}} (SETTINGS) PAYMENTS > PAYMENT GATEWAYS > CREDIT CARD*set which credit cards you accept {{#fas:cog}} (SETTINGS) PAYMENTS > CREDIT CARD COLLECTION*Go to {{#fas:cog}} (SETTINGS) GUEST MANAGEMENT > AUTO ACTIONS and create an Auto Action. Use the context help (?Icons) and the help page (click on HELP in the top right menu) for general instructions. Template variables are used to link to the form.  In the "Email" tab click on "Edit" and enter your text. Template variables are used to specify the requested amount:  *The template variable [PAYLINK:NA:CC] creates link to the form where guest can securely enter their credit card details. *The template variable [PAYURL:NA:CC] creates URL for the form where guest can securely enter their credit card details. *The template variable [PAYBUTTON:NA:CC] creates button with a link to the form where guest can securely enter their credit card details.  You can show a custom message in header section of the payment request and in the confirmation which the guest sees after they have entered their details. The settings are SETTINGS->PAYMENTS->PAYMENT COLLECTION " Payment Request Header" and "Payment Request Confirmation". You can also use a direct link. The link uses the booking number plus the parameter &g=cc https://.beds24.com/bookpay.php?bookid=1234567&g=cc https://beds24.com/bookpay.php?bookid=[BOOKID]&g=cc = Access Credit Card Details ==

1)The user must login with the primary account password(your Beds24 password), the additional secondary password can no longer not view cards.

3) Viewing credit Credit card details will require your password entry can only be viewed if your seesion has been inactive or no the password has been entered within 15 minuteschanged in the last 90 days. When required a To change the password entry button or form to to {{#fas:cog}} (SETTINGS) ACCOUNT > ACCOUNT ACCESS. 4) Viewing credit card details will show to allow require your password entry.

===Allow sub accounts to view credit card information===

Go to Click on the 'User' icon on the top right and then on 'Account Management (in the old control panel SUB ACCOUNTS (ACCOUNT in the top right menu) then

NOTE<span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> If you allow sub accounts to access to view credit card details accounts with the roles "Admin", "Read Only", "Back Office" and "Front Desk" will be able to access credit card details. To prohibit credit card access enter the word ''creditcard'' in "Hide menu pages" in SUB ACCOUNT "Manage Account". ==Validate card==We perform a Luhn check which mathematically checks for typos in the card number, it does not check the date except that it is in the future and there is no way to check the CVV except with your bank at processing time.

We perform a Luhn check which mathematically checks for typos in If the expiry date of the card number, it does not is before check the date except that it is -in the future and there info code CARDEXPIRES is no way added to check the CVV except with your bank at processing time"Info" tab of the booking. If the card gets updated the info item gets deleted.

== Trouble Shooting ==

{{{#fas:cog}} (SETTINGS->) PROPERTIES->BOOKING RULES "Booking Type" = Request CC or Collect CC {{{#fas:cog}} (SETTINGS->) PROPERTIES->ROOMS -> OFFERS "Booking Type"= Default or Request CC or Collect CC

{{{#fas:cog}} (SETTINGS->) PROPERTIES->BOOKING RULES "Booking Type" "Booking Type" = Request CC or Collect CC {{{#fas:cog}} (SETTINGS->) PROPERTIES->ROOMS -> OFFERS "Booking Type"= Default or Request CC or Collect CC

'''NOTE''' '''Deposit Collection''' and '''Credit Card Collection cards are two different methodsnot visible in the booking :'''. You can use both but not at the same time. With credit card collection auto calculation of amounts is not possible. You have the option to add a message on how you use the card {{{#fas: *cog}} (SETTINGS->BOOKING PAGE-) ACCOUNT >ADVANCED PREFERENCES "Guest Details HeaderBookings" - content will appear only on the booking page showing the upsell items and guest booking questions. It will appear at the top of the page under the property header information. *SETTINGS->BOOKING PAGE->ADVANCED "Confirm Booking Button Message" - Text entered in this field will appear on the booking page in the area above the Confirm Booking button.  Key words: credit card, credit card collection, collect credit cardsset Credit Card Security = 'Email CCV'