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#REDIRECT [[Category:PropertiesBooking_Rules]][[Category:Property_Setup]][[Category:Prices_and_Availability]] ''This page is about the menu SETTINGS->PROPERTIES->BOOKING RULES'' == Rules ==You have a choice on booking rules which define how bookings from your own web site are treated: '''1. Automatically Confirmed online bookings''' *No Deposit - auto confirmed booking with no deposit '''2. On Request Bookings''' - Bookings that have to be confirmed manually. *Request Only - booking to be confirmed manually Additional rules you can set are: *Block the room - no availabilty will be shown for blocked rooms*Do not block the room '''3. Collect credit card details to process the card manually through your own bank or merchant account''' *Request CC - request only with Credit Card collection*Collect CC - number collected but not chargedIf you want to collect credit card number for security you can set the amounts under SETTINGS -> PROPERTIES -> CREDIT CARD COLLECTION '''4. Online Deposit Collection''' If you want to collect a deposit Payment you can define two different deposit payments. You can set the amounts under SETTINGS -> PROPERTIES -> DEPOSIT PAYMENT*Deposit Payment 1 - auto confirmed with depostit payment*Deposit Payment 2 - auto confirmed with deposit payment '''4. Black out Property''' If you do not want to accept new bookings for a certain period (for example if you are closed for the season) you wan set a blackoout*Blackout period - no new bookings accepted == Hierarchy of Rules ==The default booking rules for the whole property can be overridden *by the booking rule for an offer set in SETTINGS->PROPERTIES->ROOMS -> OFFER *the "Booking Type" set in the "Summary" tab of a rate can override the rule set in SETTINGS->PROPERTIES->BOOKING RULES and the rule set in SETTINGS->PROPERTIES->ROOMS -> OFFER == Periods ==Booking Rules define the options and rules applying to all bookings or bookings within a certain period. You have following options:*'''Normal Bookings''' -the booking type for normal bookings. If a booking includes normal and near term dates the booking type will be as set for near term dates. If a booking includes normal and exceptional dates the booking type will be as set for exceptional dates. *'''Near Term Bookings''' - You can select how many days in advance to consider a near term booking and the style of booking completion for near term bookings. You may use a different strategy than your normal bookings. If a booking includes near term and exceptional dates the booking type will be as set for exceptional dates. *'''Exceptional Period Booking''' - The exceptional period is a period you can define to use a special booking style or blackout period. It includes all dates between the first and last night. This may be used to easily blackout a date range. Another example would be to only accept On Request bookings during the exceptional period while still accepting Automatic bookings at other times. == Spam Protection == You can protect yourself from spam via your booking page in SETTINGS -> PROPERTIES -> BOOKING RULES -> GUEST VERIFICATION *Set "On Screen Captcha code" to "Must be Entred" so your guests will have to enter a captcha code to proceed the booking *Set "Code Sent to Email Address" to "Must be Entred" and your guest will only be able to proceed the booking after they enter a code that has been automatically sent to them. == Troubleshooting == If you think the wrong booking rule is applied check your settings for: SETTINGS->PROPERTIES->BOOKING RULES SETTINGS->PROPERTIES->ROOMS -> OFFER Setting for "Booking Type" set in the "Summary" tab of your rates
