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Category:Bookings

1,483 bytes added, 11:59, 22 January 2019
1. Export your bookings into a .csv file
2. Go to ETTINGS SETTINGS -> ACCOUNT -> ACCOUNT ACCESS and allow API access
3. Go to https://api.beds24.com.
The instructions in https://api.beds24.com/putbookingscsv.php explain the procedure in detail.
 
== Check guests in and check guests out ==
If you are using the components "Arrivals", "Departures" and "Current Guests" you can manage the check-in and check-out process from the dashboard and see which guests are currently checked-in. This video explains how to check guests in and how to check guests out:
 
<embedvideo service="youtube">https://youtu.be/skcNhO60858</embedvideo>
 
Also you can always check a guest in by opening the booking and setting the info code "Checkin" in the "Info" tab.
== Manage bookings ==
The customizable summary can be created in SETTINGS->ACCOUNT -> PREFERENCES "Booking Info Template" using template variables
 
Info codes can be added from the preset list. You can add manual notes.
 
The info code can be used in [[:category:Reports|custom reports]] to show or hide selected bookings and also in Auto Actions.
 
For example, if you use the code "CHECKEDIN" when guests check in and "CHECKEDOUT" when guests check out, you could create a custom reports to show custom reports by showing booking which include the info code "CHECKEDIN" and excluding those that have the info code "CHECKEDOUT.
 
You can also use [[Template_Variables|template variables]].
Preset info codes can be defined in SETTINGS->ACCOUNT -> PREFERENCES "Booking Info Code Presets "
Info '''Ideas for commonly used info codes can be added from the preset list. You can add manual notes.''' LOCKROOM (this will prevent room changes) LOCKUNIT (this will prevent room changes and unti changes) BREAKFAST CANCELLED_BY_OWNER CANCELLED_BY_OWNER_INVALID_CARD CANCELLED_BY_OWNER_NO_PAYMENT CANCELLED_BY_OWNER_UNIT_NOT_AVAILABLE
The info code can be used in [[:category:Reports|custom reports]] to show or hide selected bookings and also in Auto Actions.LOCKSTATE_PIN (for customers using our integration with Lockstate lock system)
For example, if you use the code "CHECKEDIN" when guests check in and "CHECKEDOUT" when guests check out, you could create a custom reports to show custom reports by showing booking which include the info code "CHECKEDIN" and excluding those that have the info code "CHECKEDOUT".
If you want to hide the info tab go to SUB ACCOUNT (top right Menu) then click on "Manage Account" and add the phrase '''bookedit-info''' in "Hide menu pages"
=== Guests===
In the tab "Guests" tab you can see information from and manage the connection of the booking to the guest database (GUEST in top menu),
[[Image:Guest.png|600px|link=]]
[[Media:Guest.png|view large]]
 
You have the option to add guests to the booking or remove guests. Guests can also be deleted if they are not connected to another bookings.
 
*Create Guest from Booking : A guest will be created from the information from the "Summary" tab of the booking.
*Create New Guest: A new guest will be added to the database.
*Add Existing Guest: Search the database for an existing guest to add it to the booking.
 
Note: Updating a guest will not change the content to the "Summary" tab of the booking.
=== Prevent Room Changes===
If a booking is imported from a channel and you have changed the room in Beds24 you need to change the setting for "Allow Channel Modifications" in the "Details" tab ot the booking to prevent the channel to override the room change with the next update.
If the info codes BLOCKROOM LOCKROOM or BLOCKUNIT LOCKUNIT manual room changes by staff are not possible.
If you do not see these in the the drop down list you can manually add them in SETTINGS->ACCOUNT -> PREFERENCES "Booking Info Code Presets "

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