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Category:Bookings

2,175 bytes added, 09:42, 24 April 2019
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The customizable summary can be created in SETTINGS->ACCOUNT -> PREFERENCES "Booking Info Template" using template variables.
 
If you want to hide the info tab go to SUB ACCOUNT (top right Menu) then click on "Manage Account" and add the phrase '''bookedit-info''' in "Hide menu pages"
*for reporting in [[:category:Reports|custom reports]] to show or hide selected bookings
*to trigger[[Auto_Actions|auto actions]] for bookings with certain criteria
*to filter bookings
*to mark certain bookings with icons
CHECKOUT used for check-in / check-out function)
DEPOSIT used for check-in / check-out function)
PAID
LOCKSTATE_PIN (for customers using our integration with Lockstate lock system)
 
After you have created an info code will be able to manually add it from the list of presets in the booking or automatically add them via [[Auto_Actions|auto actions]].
==== Icons ====
You can enhance <span class="circle" >Tip</span> ''Enhance display of bookings with icons. ''
1. Go to SETTINGS->ACCOUNT -> PREFERENCES and set "Booking Show Icons" = Show.
I-bell
You After you have created an info code will then be able to select the info code manually add it from the list of presets in the bookingor automatically add them via [[Auto_Actions|auto actions]].. If you add a text with it will show when you hover on the icon.
=== Summary ===
=== Charges and Payments ===
In the tab ''Charges and Payments'' you may can manage guests charges and payments.  Information from your booking page or sent from a channel are automatically entered. For bookings from OTAs you can adjust how the charges and payments are imported in SETTINGS->CHANNEL MANAGER. On this tab you can:  *Enter or change '''chargeable items''', '''payments''' or '''pending payments'''. Click on the + icon to add and enter more a blank new row.**Upsell Items which are created in SETTINGS->PROPERTIES->UPSELLING can be automatically selected as charges .**You can create invoice items for items sold on site in SETTINGS->GUEST MANAGEMENT-INVOICE "Invoice Items". *To remove an item click on the ... menu and then choose "Delete".*Under "Pending Payments" you can schedule outstanding payments. Pending payments can be collected manuallyor automatically. The option to charge automatically is available for customers who use [[Stripe|Stripe]] only.**For '''automatic charging''' set the "pending payment" to "auto" and enter a due date in the future. After the payment was collected you will see a status information on the "Info" tab. Successful collections will be moved from "Pending Payments" to "Payments". **Channel collect payments with virtual cards can be set to be automatically collected in the respective channel menu. **A manual charge to a card can be made if the credit card has been sent to Stripe by clicking on the ... menu and then clicking on "charge now". Successful collections will be moved from "Pending Payments" to "Payments". **In SETTINGS->GUEST MANAGEMENT->PAYMENT RULES you can create rules and info codes for panding payments. The "Status" field can be used to specify the type of an item. Examples are payment methods or categorizing items for reporting. You can preset your status values in SETTINGS->GUEST MANAGEMENT-INVOICE "Invoice Items".
*Enter chargeable items or By default the description of the lodging price displays room name, check-in date and paymentscheck-out date. Click Recalculate to update the balance and enter a blank new rowYou can change what is displayed there in SETTINGS->GUEST MANAGEMENT-INVOICE "Invoice Item Room Description".
*To remove an item check the remove box and click Recalculate.
*The balance will be calculated and displayed for this booking in the booking summary.
[[Image:Charges.png|600px|link=]]
[[Media:Charges.png|view large]]
=== Invoice ===
In the tab ''INVOICE'' you can generate and print an Invoice.
*The Customisation for the invoice can also be printed with a message you can specify under done SETTINGS -> GUEST MANAGEMENT -> INVOICE.
[[Image:Invoice.png|600px|link=]]
[[Image:Group-Invoice.png|600px|link=]]
[[Media:Group-Invoice.png|view large]]
 
 
*If a booking required separate invoices (i.e. room charged to a company, extras charged to the guest) you can use the "Invoicee" function in SETTINGS -> GUEST MANAGEMENT -> INVOICEE.
=== Mail ===

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