Changes

Jump to navigation Jump to search

Category:Bookings

2,087 bytes added, 18:51, 8 February 2021
Choose from three different views:
*Grid with drag-and-drop function to quickly change rooms
<embedvideo service="youtube">https://youtu.be/Ohhx1ZfPxNw</embedvideo>
*Sortable list
The instructions in https://api.beds24.com/putbookingscsv.php explain the procedure in detail.
 
== Room Assignment==
By default the system automatically assigns a room to each booking.
 
If you generally want to assign rooms manually you can change the setting for "Booking Allocation" in {#fas:cog}} (SETTINGS) PROPERTIES > ROOMS > SETUP.
 
If you want to rearrange your room assignment you can use the drag-and-drop function in BOOKINGS > GRID.
 
<embedvideo service="youtube">https://youtu.be/Ohhx1ZfPxNw</embedvideo>
 
<span style="color: #f3e504; font-size: 250%;" >{{#fas:lightbulb}} </span> If you have a room type with a quantity of more than one the system will allow a guest to book multiple days as long as one room of the type is a available on each day. If this causes that the guest will have to move during the stay you will need to shuffle the bookings manually.
 
=== Prevent Room Changes===
If a booking is imported from a channel and you have changed the room in Beds24 you need to change the setting for "Allow Channel Modifications" in the "Details" tab ot the booking to prevent the channel to override the room change with the next update.
 
If the info codes LOCKROOM or LOCKUNIT manual room changes by staff are not possible.
 
If you do not see these in the the drop down list you can manually add them in {{#fas:cog}} (SETTINGS) ACCOUNT > PREFERENCES "Booking Info Code Presets "
== Check guests in and check guests out ==
Also you can always check a guest in by opening the booking and setting the info code "Checkin" in the "Info" tab.
In {{#fas:cog}} (SETTINGS) ACCOUNT > PREFERENCES "Check-in Rules" you can limit the check-in function for the Dashboard modules.  If you use our integration integrations with [[Nuki,io|Nuki]] or [[Remotelock.com|Remotelocks]] guests will be auto checked in when they first open a lock. For more information on self-check-in please see [[:category:Self-Check-in|here]].
== Manage bookings ==
| CHECKIN
| check-out in function
|-
|-
| BREAKFAST
|
|-
| LOCKSTATEPIN
|-
 | NUKIPIN| Nuki integration
|-
 
 
 
| LOCKROOM
|-
| | |-
| | |-
| BOOKINGCOMCARD
|-
| | |-
| EXPEDIACOLLECT
|
|
|-
| VIRTUALCARD
|CARDEXPIRES
| added when the card expires before check-in
|-
| DEPOSIT
| default valuefrom {{#fas:cog}} (SETTINGS) ACCOUNT > PREFERENCES
|-
| PAID
| default value from {{#fas:cog}} (SETTINGS) ACCOUNT > PREFERENCES
|-
| UNPAID
| default value from {{#fas:cog}} (SETTINGS) ACCOUNT > PREFERENCES
|-
| CLEAN| default value from {{#fas:cog}} (SETTINGS) ACCOUNT > PREFERENCES, used with check-in rules|- | DIRTY| default value, from {{#fas:cog}} (SETTINGS) ACCOUNT > PREFERENCES, used with check-in rules
|-
 
| REPAIR
| default value from {{#fas:cog}} (SETTINGS) ACCOUNT > PREFERENCES
|-
 
 
| CANCELLED_BY_OWNER
| Homeaway XMLto report cancellations
|-
| CANCELLED_BY_OWNER_INVALID_CARD
| Homeaway XML to report cancellations
|-
| CANCELLED_BY_OWNER_NO_PAYMENT
| Homeaway XML to report cancellations
|-
| CANCELLED_BY_OWNER_UNIT_NOT_AVAILABLE
| Homeaway XML to report cancellations
|-
Example:
If you use the code "CHECKEDINCHECKIN" when guests check in and "CHECKEDOUT" when guests check out, you could create a custom report to show bookings with the info code "CHECKEDIN" but without the info code "CHECKEDOUTCHECKOUT" effectively showing only guests who have checked in and haven't checked out yet.
'''Create your own info codes'''
After you have created an info code will be able to manually add it from the list of presets in the booking or automatically add them via [[Auto_Actions|auto actions]].
 
====Bedding ====
You can set up Info Codes with bedding information.
 
'''Step 1''': Go to {{#fas:cog}} (SETTINGS) ACCOUNT > PREFERENCES and add Info Codes for the bed types you have the Info Codes have to start with BED_ Examples:
 
BED_DOUBLE
 
BED_TWIN
 
BED_SINGLE
 
 
'''Step 2''': Add the applicable Info Code on the "Info" tab of the booking.
 
'''Step 3''': Go to the DASHBOARD and add the "Bedding" Column to the modules in which you need this information.
 
'''Step 4''': If you require a report you can generate a "Group Arrivals" report
 
==== Icons ====
I-bell
 
TRANSFER I-money-bill
 
CHECKIN I-bell
After you have created an info code will be able to manually add it from the list of presets in the booking or automatically add them via [[Auto_Actions|auto actions]]. If you add a text with it will show when you hover on the icon.
Note: Updating a guest will not change the content to the "Summary" tab of the booking.
 
=== Prevent Room Changes===
If a booking is imported from a channel and you have changed the room in Beds24 you need to change the setting for "Allow Channel Modifications" in the "Details" tab ot the booking to prevent the channel to override the room change with the next update.
 
If the info codes LOCKROOM or LOCKUNIT manual room changes by staff are not possible.
 
If you do not see these in the the drop down list you can manually add them in {{#fas:cog}} (SETTINGS) ACCOUNT > PREFERENCES "Booking Info Code Presets "
=== Logs===

Navigation menu