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Category:Channel Manager

875 bytes added, 16:08, 24 June 2019
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To use the channel manger you need accounts with the booking channels you want to use and connect them to the channel manager account.
=== Before you connect channels:===
*Set up your [[Do_the_initial_Setup|rooms]]. If you are selling rooms in different constellations on booking channels you might need [[Combine_individual_rooms_into_a_roomtype|virtual rooms]].
*Set up [[Setting_Prices_for_Booking_Channels|prices]].
*Read our [https://www.beds24.com/legal.html User Agreement] and in particular the liability section.
To === Existing bookings===Before your activate a connection make sure your rates and inventory are set up correctly. The channel management up go to SETTINGS-> CHANNEL MANAGERmanger can only import bookings from the time the connection was activated. After If you have selected previous or other bookings outside the channel Beds24 system you want to set up click on HELP (top right menu) to open the set up instructions.have these options:
You can enter the required information for each site and turn on synchronisation on a room by room basis. Each site has slightly different requirements and each has a help document explaining exactly what and where to get the information you need. Please read our [https://www.beds24.com/legal.html User Agreement] and in particular the liability section.
Before your activate a connection make sure your rates and inventory are set up correctly. The channel manger can only import bookings from the time the connection was activated. If you have previous or other bookings outside the Beds24 system you have these options: *For some channels we import upcoming bookings. If this is possible you will find information about this in the channel specific set up instructions.
*To block booked dates go to the CALENDAR in your control panel and change the inventory for the dates you have bookings for.
*If you need the booking details in Beds24 will need to enter the bookings manually. If you are comfortable working with .csv files you can import data into Beds24 using our API (https://www.beds24.com/api/).
Once you activate the channel manger Beds24.com will maintain the live master version of your availability and export this to all the sites, updating them as new bookings are taken.
=== Connect channels===The process to activate a channel varies, but for most you will need to enter credentials. Some channels, like Booking.com, Agoda and Expedia, require you to initiate the connection yourself in their Extranet and others have an approval process. Go to SETTINGS-> CHANNEL MANAGER. After you have selected the channel you want to set up click on HELP (top right menu) to open specific set up instructions for the channel you wan to use. === Mapping===All rooms you have set on on an OTA need to be mapped to a room in Beds24. OTA rooms that are not mapped to a room in Beds24 can not be updated will never receive which can cause overbookings. Map Rooms:*Click on the "Get Code" link next to the room type id setting.*Choose the channel room id you want to map to each Beds24 room and click on it.*When the correct room id has copied to the room type id setting, click Save.[[Image:agoda_room_mapping.png|500px|link=]][[Media:agoda_room_mapping.png|viewhttps://wiki.beds24.com/index.php?search=Agoda.com&title=Special%3ASearch large]]  <span class="circle" >Tip</span> ''Click on the "View Actual Data" Button to check which prices and availability will send.''  === Preferences ===
You can set bulk settings for your Channel Managers in Preferences.
*Export Data = 1 or 2 years, if you want to send prices upto 2 years to the Channels, then as long as you have Rates/daily prices setup for the Channel, then you can select the appropriate setting here. Please Note :- we can not send 2 years data for all channels, you can see the specifics in the HELP page for each Channel.
*Deduce language from country - when the guest enters their country, then we can deduce the 2 character language code that will be used if you have created language based messages to be sent to your guests.
 
See the channel specific help pages for detailed information.
== FAQ ==

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