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[[Category:Messaging]]
[[Category:PropertiesGuest Management]] ''This page is about the menu SETTINGS->PROPERTIESGUEST MANAGEMENT->CONFIRMATION MESSAGES''
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Email confirmation messages are automatically sent to all bookings made on your own web site but not for manually added bookings and bookings from channels which send their own confirmation (almost channels) and do not require Beds24 to send an additional one (for example Tripadvisor).
Booking confirmations can consist of up to three parts. This gives you the option to create specific messages:
*SETTINGS-> PROPERTIESGUEST MANAGEMENT-> CONFIRMATION MESSAGES - same information used on the screen and in the Email*SETTINGS-> PROPERTIESGUEST MANAGEMENT-> CONFIRMATION MESSAGES-> TYPE MESSAGES - same information used on the screen and in the Email*SETTINGS-> PROPERTIESGUEST MANAGEMENT-> CONFIRMATION MESSAGES->PERIOD MESSAGES - option to enter specific messages for screen and Email
'''The display order is''':
1. Confirmation Message (first Part) (SETTINGS-> PROPERTIESGUEST MANAGEMENT-> CONFIRMATION MESSAGES)
2. Type Message (SETTINGS-> PROPERTIESGUEST MANAGEMENT-> CONFIRMATION MESSAGES-> TYPE MESSAGES)
3. Period Message (SETTINGS-> PROPERTIESGUEST MANAGEMENT-> CONFIRMATION MESSAGES->PERIOD MESSAGES)
4. Confirmation Message (last part) (SETTINGS-> PROPERTIESGUEST MANAGEMENT-> CONFIRMATION MESSAGES)
== Specific Messages for Booking Periods ==
If you have set up deposit collection in SETTINGS->PROPERTIES->PAYMENT COLLECTION the "Instruction" which you have entered in the deposit collection settings will be added to the confirmation message. '''The display order is''':
1. Confirmation Message (first Part) (SETTINGS-> PROPERTIESGUEST MANAGEMENT-> CONFIRMATION MESSAGES)
2. Deposit payment instruction (if set up) ( SETTINGS->PROPERTIES->PAYMENT COLLECTION->PAYPAL/STRIPE/CREDIT CARD......)
3. Type Message (SETTINGS-> PROPERTIESGUEST MANAGEMENT-> CONFIRMATION MESSAGES-> TYPE MESSAGES)
4. Period Message (SETTINGS-> PROPERTIESGUEST MANAGEMENT-> CONFIRMATION MESSAGES->PERIOD MESSAGES)
5. Confirmation Message (last part) (SETTINGS-> PROPERTIESGUEST MANAGEMENT-> CONFIRMATION MESSAGES)
6. Deposit Payment Message (SETTINGS-> PROPERTIES-> PAYMENT COLLECTION)
==Check Confirmation Emails==
In SETTINGS-> PROPERTIESGUEST MANAGEMENT-> CONFIRMATION MESSAGES->SIMULATOR you can check how the complete Emails look. If you put in a booking number you will see the exact text.
