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1. Confirmation Message (first Part) (SETTINGS-> PROPERTIES-> CONFIRMATION MESSAGES)
2. Deposit payment instruction (if set up) ( SETTINGS->PROPERTIESPAYMENTS->PAYMENT COLLECTIONGATEWAYS->PAYPAL/STRIPE/CREDIT CARD......)
3. Type Message (SETTINGS-> PROPERTIES-> CONFIRMATION MESSAGES-> TYPE MESSAGES)
5. Confirmation Message (last part) (SETTINGS-> PROPERTIES-> CONFIRMATION MESSAGES)
6. Deposit Payment Message (SETTINGS-> PROPERTIESPAYMENTS-> PAYMENT COLLECTION)
7. Payment Request Message (SETTINGS-> PROPERTIESPAYMENTS-> PAYMENT COLLECTION - only for payment requests)
8. Payment Request Confirmation Message (SETTINGS-> PROPERTIESPAYMENTS-> PAYMENT COLLECTION - only for payment requests)
If you have set "Non Payment Booking Status" = Request in SETTINGS->PROPERTIESPAYMENTS->PAYMENT COLLECTION the confirmation message will be sent after the guest clicked "Confirm Booking" (before they paid).
If the guest chooses "offline payment", "custom gateway" or credit card collection Depending the payment method the the system may send out two confirmations.
The first confirmation message is sent out as soon as the guest clicks "Confirm Booking" to confirm their request.
A second message containing the payment instruction message will be sent if a payment instruction for this method is entered in SETTINGS->PROPERTIESPAYMENTS->PAYMENT COLLECTIONGATEWAYS->OFFLINE PAYMENT/CREDIT CARD CUSTOM GATEWAY after the guest completed the payment, entered their card details or accepted to pay offline.
If you do not want to send two confirmation messages set "Non Payment Booking Status" = Cancelled.
