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To set Additional rules can be setup for Booking Periods, go to {{#fas:cog}} (SETTINGS) -> PROPERTIES -> BOOKING RULES
'''Near Term Bookings''' go to -> *NEAR TERM BOOKINGS.
'''Exceptional Period Bookings''' go to -> *EXCEPTIONAL PERIOD.
If you have set up deposit collection in {{#fas:cog}} (SETTINGS) PAYMENT COLLECTION the "Instruction" which you have entered in the deposit collection settings will be added to the confirmation message.
== Specific Messages for Booking Periods ==
'''Near Term Booking Confirmation Screen Text''': This message will be displayed to the guest on the screen along with their booking details when they complete a near term booking. [[Template Variables]], which include information from the booking may be included. This text is optional, the essential booking details will be displayed to the guest automatically. This message is a way to personalise the booking.
'''Exceptional Period Booking Confirmation Screen Text''': This message will be displayed to the guest on the screen along with their booking details when they complete a booking during the exceptional period. [[Template Variables]], which include information from the booking may be included. This text is optional, the essential booking details will be displayed to the guest automatically. This message is a way to personalise the booking.
== Deposit Collection ==
If you have set up deposit collection in {{#fas:cog}} (SETTINGS) PAYMENT COLLECTION the "Instruction" which you have entered in the deposit collection settings will be added to the confirmation message.
'''If you have set "Non Payment Booking Status" = Request''' in {{#fas:cog}} (SETTINGS) PAYMENTS >PAYMENT COLLECTION then the system may send two confirmation messages.
===Offline payment, Custom gateway or Credit card collection===
Select the appropriate language if you have activated multiple languages in {{#fas:cog}} (SETTINGS) BOOKING ENGINE > INTERNATIONALIZATION.
=Checking Guest Communication Messages=
If you want to check if the message has been sent to the guest. Open the Booking, go to the Mail & Actions tab, there you will see various Mail/Actions that can be triggered on the booking.
You can see the table is split into sections, the top section is the Emails, then if you have used Auto Actions to trigger other actions (SMS, Booking, Booking Info Codes, Invoice/Pending Payments), you will see the Auto Action id in the groups in the table.
You will see if the auto action has triggered, when it triggered and reason if it has not yet triggered. In the last column you have the option to manually trigger the action, resend an email, if required.
With Auto Actions, you can trigger multiple items from the same auto action, ie, send an email, send an SMS, add a Pending Payment to a booking, add a booking info code, etc.
You can trigger the items individually by going down the list, to the action, then click 'Do Now' or 'Redo'.
If your auto action items include an 'Email' and other actions, then click on 'Send Now' or 'Redo' for the Email action, then in the popup window you will see the other items (tick box) that can/should trigger, you can select which actions can trigger with the Email, untick or leave all boxes to trigger all again.
=Additional Messages and Confirmation Messages for Bookings from Channels=
